[HN Gopher] iCloud+ Custom Email Domains should be better
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       iCloud+ Custom Email Domains should be better
        
       Author : domlaut
       Score  : 60 points
       Date   : 2022-02-27 19:14 UTC (3 hours ago)
        
 (HTM) web link (domlaut.com)
 (TXT) w3m dump (domlaut.com)
        
       | woodson wrote:
       | The "This email is already in use with another Apple ID." issue
       | after the Apple ID was deleted is particularly annoying. Why
       | would they do that?
        
         | josephg wrote:
         | I doubt its on purpose.
         | 
         | My mum's work email address changed and we changed the email
         | address associated with her apple ID. She had no end of tiny
         | bugs pop up - especially in the first couple of weeks after the
         | change.
         | 
         | Apple's systems in general don't seem to cope well with email
         | addresses changing or being deleted. I think lots of software
         | engineers use email addresses as if they're an immutable
         | primary key. This just isn't the case.
        
           | woodson wrote:
           | The claimed one-year period from deletion to when it becomes
           | available for use as custom domain actually makes me think
           | that it is on purpose. I just don't understand what that
           | purpose would be. I would think it was a bug if it just
           | wouldn't let you use an email currently or formerly used as
           | another Apple ID, no matter how long ago.
        
       | abestic9 wrote:
       | I'm optimistic that Apple is working on most of these issues
       | (especially catch-all) right now and this is just representative
       | of their new offering.
       | 
       | Like many things I've seen from Apple it will take a release
       | cycle or two (of 1-2 years per cycle) to bring in this arguably
       | basic functionality - as is tradition we'll groan about other
       | issues being held back in favour of fancy new features.
       | 
       | I have no doubt they intend to fully compete with the email
       | services from Google and Microsoft. Following on from last year
       | we should see VPs taking us through the updates to iCloud+
       | alongside device launches as it expands into a fundamental
       | service offering.
        
         | silvestrov wrote:
         | I would fear that Apple forgets about the feature after a few
         | years and then just drops it. This is not central to their
         | business and Apple trims such things very agressively.
         | 
         | I would always buy a domain-email from somebody who has this as
         | their main business, and I would never couple my email to Apple
         | which could lock me out of my account if they think I "behave
         | suspiciously".
        
       | PeterWhittaker wrote:
       | Great resume. With luck Apple will address these: I've been
       | curious about moving my domains from Google and Apple seemed like
       | a good choice for me, but these would be show-stoppers for me as
       | well.
        
         | domlaut wrote:
         | Thanks! Appreciate the feedback, glad I was able to provide
         | some relevant insight.
         | 
         | I'm hoping shining a light on these pain points turns some
         | heads at Apple so we end up with a better service and one more
         | good competitor in the hosted email space -- if you don't mind
         | it being Apple, of course. :-)
        
       | hughrr wrote:
       | Yeah valid complaints but none of them I've noticed myself. It
       | works really well for me.
       | 
       | I suspect apple will be producing another subscription model or
       | extension to it to support these features once they've proven it
       | in production for a bit.
        
       | netfortius wrote:
       | If it's just for custom domain and email, then Infomaniak is yet
       | another choice, on a price to features, unlimited storage (for
       | email) and hosting country (privacy concerns with Apple and US,
       | anyone?!?) ratio solution. I have recently moved my custom domain
       | hosting from a more expensive service, to Infomaniak, and I got
       | the first email address for free (the main from my Google
       | workspace), to which I may add some more, if all works as
       | expected, in the next month or so.
        
         | rnk wrote:
         | I took a glance at their website. Does it do all the things the
         | original article mentioned? Like setup catchall email, route
         | email to specific addresses (like I have 3 people in my family,
         | Jane, Akbar, Jeff, jeff@mydomain.com goes to him, but
         | everyone@mydomain.com goes to all of us, yet
         | parents@mydomain.com goes to just the 2 parents). I want that,
         | plus it's part of the current hodge podge of email verification
         | standards so it won't be blocked as spam when I send from
         | there.
         | 
         | That's the most valuable feature of goggle mail and domain
         | hosting to me.
        
       | miken123 wrote:
       | I would say another main issue is that while they ask you to
       | setup DKIM records, they do not actually DKIM-sign your emails.
       | Hence your mails may be more easily flagged as spam. Several
       | people have reported this to Apple, but AFAIK it still hasn't
       | been fixed.
        
         | domlaut wrote:
         | You're right -- this is something I missed mentioning. As of
         | right now, it's still only the web-based iCloud Mail that makes
         | use of DKIM. Using any other client/app will deliver your
         | emails unsigned.
         | 
         | Would you mind if I updated the article crediting you for the
         | DKIM addendum?
        
       | rez9x wrote:
       | I use ProtonMail because of their good support for custom
       | domains. Their higher focus on privacy and security is nice, but
       | it has little to do with why I chose them vs competitors. The
       | only downside is you have to use the ProtonMail app or website on
       | mobile, because of the way they do mailbox encryption.
        
       | dan_wood wrote:
       | No mention of the 3 existing email address limit per user on this
       | article makes me sad...
        
         | jws wrote:
         | That's what stopped me from using iCloud+ for the family email
         | domain. It was the easy winner except for that.
        
         | domlaut wrote:
         | This was something I was hoping to get around with using a
         | separate relay like ImprovMX or Cloudflare's Email Routing --
         | that'd allow you to have a bunch more assuming you didn't need
         | to use them for outbound emails -- discovering issue #2 in the
         | process. And issue #6, if you did want to use them for outbound
         | emails :-)
        
       | theginger wrote:
       | My biggest problem with it is I cannot sign up to iCloud+ because
       | I don't have an apple device or a windows pc I could install the
       | iCloud app onto. I suspect if I was to borrow one trying to use
       | the mail on an android device would be fairly miserable making it
       | not worth it but would be nice to have the option to try without
       | needing to jump through hoops.
        
       | lokimedes wrote:
       | Valid points, but considering the price of this service, it
       | leaves me with little complaints.
        
       | h4waii wrote:
       | iCloud+ seemed like a great value proposition for people
       | migrating from Workspace, but there are quite a few hangups.
       | Seems like Microsoft hits a good middle ground.
       | 
       | Completely off topic, but why do people think having a sticky
       | header indicating how far "through" an article is, is worth
       | disrupting the content for?
        
         | shimms wrote:
         | We just went down the rabbit hole of trying to migrate to
         | Microsoft 365 Family with custom domain. You (officially) need
         | to move your domain to GoDaddy, which was unfortunately a
         | blocker for us as they don't support our domains TLD.
         | 
         | From what I read DKIM also isn't offered on Family which is
         | disappointing. Business plans get expensive quickly when you
         | want Office apps as well.
        
           | mig39 wrote:
           | I know they really try to sell you on GoDaddy, but it's
           | possible to set it up with using another registrar.
        
         | domlaut wrote:
         | Valid point -- sorry the header is getting in your way. Out of
         | the available theme for Ghost I found this one taking away the
         | least from the actual content - I'll look into getting rid of
         | the header bar as traffic subdues not to break anything now :-)
         | 
         | Microsoft does hit a great middle ground -- but there's still
         | far too little players IMO. Would enjoy if we also had Apple as
         | a contender -- especially if they'll remain as big on their
         | service businesses as they claim.
        
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       (page generated 2022-02-27 23:00 UTC)