[HN Gopher] How can we know if paid search advertising works?
       ___________________________________________________________________
        
       How can we know if paid search advertising works?
        
       Author : ubac
       Score  : 80 points
       Date   : 2022-03-08 18:36 UTC (4 hours ago)
        
 (HTM) web link (causalinf.substack.com)
 (TXT) w3m dump (causalinf.substack.com)
        
       | skilled wrote:
       | Substack prefetching my email address based on historical data is
       | kind gross.
       | 
       | I appreciate the downvotes, but it is a clear dark pattern.
       | Unless I have accepted their terms and didn't read through them.
       | It is the only site that does it, and they do it for everyone who
       | is a Substack customer.
        
       | ghostly_s wrote:
       | Unfortunately with the technical jargon compounded by numerous
       | typos I utterly failed to comprehend what points this article was
       | making.
        
         | VHRanger wrote:
         | FWIW this is a blog aimed at statisticians and economists, so
         | intermediate undergraduate statistics is more or less assumed
         | in the authors language
        
       | austincheney wrote:
       | Google does make money from ads, but that is not their primary
       | business. Yes they have AdWords and they bought DoubleClick
       | around 2007. They also have YouTube that took them forever to
       | figure out how to monetize. They bought Urchin (Google Analytics)
       | specifically to monetize AdWords.
       | 
       | Google's primary business is search. They monetize search in a
       | couple different ways. The primary revenue model for search is
       | micro auctions to determine ranking of product placement on
       | search results.
       | 
       | I don't have numbers but I suspect Google ads get far more
       | eyeballs than do their search results. The distinction though is
       | margin not quantity. Ads aren't worth very much. Google ads
       | generate a higher margin than Facebook ads but still tiny, like
       | maybe fractions of a penny. When I was at Travelocity a million
       | years ago I remember hotels bidding up to $18 per click for
       | placement on searches related to Las Vegas. Not only is that
       | click-through worth a fortune it is also relevant and thus far
       | more likely to be clicked.
       | 
       | EDIT
       | 
       | Death by a thousand paper cuts.
       | 
       | Somebody provided a source below, they clearly did not read,
       | which explains all of this:
       | 
       | https://www.cnbc.com/2021/05/18/how-does-google-make-money-a...
       | 
       | > Search is Google's most lucrative unit. In 2020, the company
       | generated $104 billion in "search and other" revenues, making up
       | 71% of Google's ad revenue and 57% of Alphabet's total revenue.
       | 
       | This section of the article further details how the auctions
       | differ from online advertisement products.
       | 
       | I don't have the source but Google's chief economist has been
       | very clear about how the micro auctions work and generate revenue
       | separately from display ads.
        
         | xenomachina wrote:
         | > The primary revenue model for search is micro auctions to
         | determine ranking of product placement on search results.
         | 
         | Google monetizes search with ads. The micro auctions are for
         | those ads. They even say "Ad" on each of them.
         | 
         | If you have evidence that they're doing paid placement in the
         | actual search results, I'd love to see it.
         | 
         | FWIW, I do wish Google's ads were more obviously visually
         | distinct from search results (and fewer in number).
        
           | kevin_thibedeau wrote:
           | They don't have to do paid placement. They know which sites
           | are running their ads and can prioritize them to maximize
           | impressions based on their pervasive tracking.
        
           | austincheney wrote:
           | > Google monetizes search with ads.
           | 
           | Google monetizes search but not with Google ads. This is the
           | primary distinguisher. Its an auction selling space on page
           | for a supplier to provide their own textual content. Google's
           | online advertisement businesses don't sell space on Google
           | pages, but online ad products for other peoples' pages.
           | 
           | Google considers all of this as ad revenue, but distinguishes
           | search from their advertisement products in their revenue
           | filings.
        
             | colinmhayes wrote:
             | >auction selling space on page for a supplier to provide
             | their own textual content
             | 
             | This is an ad.
        
             | serial_dev wrote:
             | I don't understand what you are getting at. In both your
             | comments, it sounds like you find the most convoluted way
             | to describe "Ads", and then claim that because you didn't
             | use the word "Ad" in your comment, we should pretend that
             | what you described is something completely different (but
             | totally not ads?)
        
         | yjftsjthsd-h wrote:
         | https://www.investopedia.com/articles/markets/030416/googles...
         | and https://www.cnbc.com/2021/05/18/how-does-google-make-
         | money-a... (first results I could find) both say 80% of
         | Alphabet's revenue comes from Google ads; unless you have
         | numbers to say otherwise, I think it's pretty reasonable to
         | call that their primary business
        
           | austincheney wrote:
           | > Search is Google's most lucrative unit. In 2020, the
           | company generated $104 billion in "search and other"
           | revenues, making up 71% of Google's ad revenue and 57% of
           | Alphabet's total revenue.
           | 
           | From your second source. I guess you were conflating ad
           | revenue to online advertisements. Its all ad revenue, but its
           | not all online advertisements.
        
         | [deleted]
        
         | _jal wrote:
         | > Google does make money from ads, but that is not their
         | primary business.
         | 
         | Per their 10K, ads are >80% of their revenue.
         | 
         | I'm sorry, carry on.
        
         | tsimionescu wrote:
         | Your point is completely unclear. The vast majority of Google's
         | money is coming from selling advertising. The have multiple
         | ways of selling advertising - advertising on Google Search
         | itself, advertising on other people's pages, advertising in
         | YouTube videos etc. But it's ultimately all money from
         | advertising.
        
         | tkluck wrote:
         | > Ads aren't worth very much. Google ads generate [...] maybe
         | fractions of a penny.
         | 
         | Suppose someone types "hotel Paris" into a search engine. Then
         | the ads auction is the search engine turning around and saying
         | "here's someone that's (probably) about to spend a thousand
         | euros on _some_ website. How much if I send them to yours?" You
         | can't buy that kind of intent-to-buy for only pennies -- that's
         | 2-3 orders of magnitude off.
         | 
         | There's definitely ads that are sold by the kilo-impressions,
         | but search ads generally do not fall in that category.
         | 
         | Disclosure: I work for Google, but have no relevant inside
         | information. A public resource for this is
         | https://brandastic.com/blog/how-much-do-google-ads-cost/:
         | 
         | > In 2022, the average Google AdWords cost per click is about
         | $1 to $2 on the Google Search network. Some newer niches may
         | still see lower costs, while more established businesses, might
         | see higher cost-per-click averages.
        
         | toast0 wrote:
         | > Google's primary business is search. They monetize search in
         | a couple different ways. The primary revenue model for search
         | is micro auctions to determine ranking of product placement on
         | search results.
         | 
         | You're going to have to explain how product placement in search
         | isn't ads.
         | 
         | I worked at Yahoo! Travel in the before times, so hello from a
         | fellow Travel industry person, I've got a Travelocity gnome in
         | my _stuff_ from work area. :) We had lots of advertising on our
         | pages too, but it was always clearly marked (for some value of
         | clearly); Yahoo! had done some pay for search ranking deals
         | long before I joined, but they were clearly frowned upon by the
         | time I was there; organic results had to be organic, although
         | certainly if an advertiser is pushing a hotel that 's going to
         | get traffic which could boost rankings (I don't think Y! Travel
         | included traffic in hotel rankings, but we didn't have a super
         | thorough data pipeline)
        
         | tantalor wrote:
         | > Google's search results are independent of Google's
         | advertising programs.
         | 
         | https://support.google.com/google-ads/answer/1722080?hl=en
        
       | noasaservice wrote:
       | eBay did me a whole different dirty:
       | 
       | I went to sell a few things 2mo ago. Sold them. And when the
       | buyers paid, it went to an ebay escrow.
       | 
       | Only after I sold them, and money was sent, ebay DEMANDED
       | unfettered access to my checking/savings account. They would not
       | cut a check, pay to paypal, or any other method. One of their
       | managers said the only way I could get my money was to wait 1-3
       | years and would send the money to federal unclaimed money (!).
       | 
       | Obviously, I never sent them. I could never get the money. I
       | messaged to all the buyers that I could not fulfill any sales
       | BECAUSE ebay refused to send me my money in an appropriate
       | manner.
       | 
       | All the sales fell through... And then ebay tried to lay on me
       | $50 in "sold fees". Talk about a double-whammy. I get if I got
       | paid, that they get their cut. But this whole checking acct
       | demand wasnt listed anywhere UNTIL the sales closed.
       | 
       | After this, I'm done with the ever-closing noose around buyers
       | and sellers in the ebay ecosystem. I'm not going to get screwed.
       | And after talking with others who do buying/selling, everyone's
       | getting squeezed. Enough of that for me.
        
         | hollasch wrote:
         | Can you explain what you mean by "unfettered access"?
        
           | BizarroLand wrote:
           | They were uncomfortable giving ebay the ability to wire their
           | money into their checking account out of fear that ebay would
           | then later take money directly from their bank account, not
           | even considering that if ebay did anything fraudulent their
           | banks and the federal government (assuming they are American)
           | would have their backs in reclaiming the money.
        
             | Zircom wrote:
             | I think you're being incredibly dismissive and a little
             | condescending for no reason about his concerns, I'm sure
             | they "considered" that while yes there is legal recourse if
             | eBay were to take money out they weren't supposed to, the
             | process isn't a 100% guarantee by any means, and you're
             | still out that money while it's being
             | investigated/resolved. Not everyone is in the privileged
             | position of being able to float a couple thousand dollars
             | while an issue like this is being resolved.
        
               | noasaservice wrote:
               | I get that there are external costs for providing things
               | like cutting a check, or sending to paypal.
               | 
               | If that's the case, then let me agree to paying 1% or so
               | to send via another method. I'm only asking for that
               | option.
               | 
               | I don't allow any organization to reach into my bank
               | accounts using an ACH. Simply put - I work in IT, and
               | know that these systems have errors, and the errors are
               | almost always in their favor. And I'm on the hook for a
               | whole bunch of sadness waiting for them to "finish their
               | investigation 8 weeks from now".
               | 
               | However, the biggest problem isn't that they demand this,
               | but they demanded this *after* I had 5 sales go through.
        
               | 6510 wrote:
               | You are already at their mercy. If they chose to take
               | money out of your account I'm sure they could do it in
               | ways legal enough to get away with.
        
             | MaxBarraclough wrote:
             | The existence of a means of recourse doesn't undermine the
             | point that they don't want eBay to have that power over
             | their finances in the first place. Would you want your
             | landlord to have unrestricted access (but for the law) to
             | your finances? How about your neighbour?
             | 
             | By means of analogy: the utility of Android's fine-grain
             | app permissions system is not rendered obsolete by data-
             | protection laws.
             | 
             | It's especially galling as eBay could, presumably, just
             | offer to wire the money over after enough time had passed
             | that the buyer can't complain that the item didn't arrive
             | as described. (This would cut out PayPal and card-
             | transaction fees, which is presumably the whole point.)
             | They choose not to offer this.
        
             | runnerup wrote:
             | I can sympathize. I'd rather not fight that legal fight in
             | the first place if I can avoid it. Plus I'm not a lawyer,
             | and the Terms of Service are a thousand pages long. Am I
             | entitled to small claims court or did I sign away that
             | right and have to go to their arbitration firm? I'm not
             | sure if the agreements I clicked through could say "I
             | forfeit my right to any money and every dispute will be
             | decided solely by eBay, Inc." and if it does I haven't read
             | the thousands of pages of case law necessary to know in
             | which situations that's invalid and I do still have some
             | rights.
             | 
             | I'd rather just not play ball. Especially given that eBay
             | harassed people who inconvenienced their business with
             | bloody pig masks, live cockroaches, and death threats
             | against the spouse[0].
             | 
             | 0: https://arstechnica.com/tech-policy/2020/06/ebay-execs-
             | sent-...
        
           | davchana wrote:
           | In US that means routing number and account number. Having
           | these two enables anybody to push or pull any amount of money
           | (or at least try to pull, based on availability). Its crazy,
           | companies promise that they will not pull more than asked,
           | but sometimes coding error causes big problems, the one I
           | remember etsy pulling thousands instead of 10s, because of a
           | decimal point error, so pulling like 1486 instead of 14.86.
        
             | bthrn wrote:
             | This information is on the bottom of every paper check.
             | While it is probably not advisable to broadcast and post up
             | everywhere, it is not supposed to be a secret.
        
               | jazzyjackson wrote:
               | Right, its security by deterrence. Besides its not like
               | you can anonymously drain someones bank account, someone
               | claims fraud on your 10,000$ charge you're getting a
               | phone call from your bank.
        
           | runnerup wrote:
           | He probably means ACH access which can also be used for
           | withdrawals instead of just deposits. Its not like writing
           | and accepting a check or money order, which is generally only
           | one-way. While there are some limits on this for "direct
           | deposit" (can not withdraw more than was deposited, and
           | there's a 5 day limit, so its functionally equivalent to
           | bouncing a check but without the legal penalties), not all
           | access to set to strictly "direct deposit". I don't know what
           | eBay is doing but its possible to get authorization for both
           | "direct deposits" and "withdrawals". ACH withdrawal is useful
           | for things like Coinbase or PayPal where you want to pay
           | electronically and trust is too low to risk credit card
           | chargebacks.
        
         | bthrn wrote:
         | In my experience, the payment system is pretty reasonable. And
         | I get the funds faster directly from eBay than going eBay ->
         | PayPal -> bank.
         | 
         | PayPal would ultimately require your checking account
         | information too, assuming that you want the funds to end up
         | there. I'm not sure why eBay having that information poses any
         | more of a problem than PayPal having it does.
         | 
         | And this payment delay is likely due to having to wait for
         | credit card payments to process and settle. I don't think eBay
         | is doing anything nefarious, here.
         | 
         | Lastly -- if you are concerned about banking info being
         | disclosed, or eBay maybe messing something up and taking money,
         | you could set up a separate checking account that you only use
         | to hook up to online places like Coinbase, PayPal, Venmo, eBay,
         | etc. that you use as a proxy to transfer into your "real"
         | checking account.
        
       | vgeek wrote:
       | The article fails to mention that shortly after this made the
       | rounds in the marketing communities, eBay suddenly got a very
       | large SEO penalty. Conspiracy theories aside, I once inherited a
       | large Adwords account with nearly 25% of spend dedicated to
       | branded KW bidding. Simply dialing back bids by 90%+ dropped
       | impression share from 95% to 80%, but the paid branded clicks
       | just shifted to organic branded clicks-- confirmed by lining up
       | Google Webmaster Tools click level data (since Google stopped
       | providing organic keyword data in GA 10 years ago).
       | 
       |  _Brand keyword bidding is simply a rent-seeking behavior._ Sure,
       | it can help with new entrants trying to grow their visibility
       | (albeit likely ineffectively) as an alternative to an incumbent
       | with more brand recognition, but the majority of brands are
       | simply paying protection money to keep their own site, that users
       | are explicitly seeking, above the fold on search results.
        
         | JustARandomGuy wrote:
         | _> that shortly after this made the rounds in the marketing
         | communities_
         | 
         | I'd love to read more about this. Do you have any recommended
         | "marketing communities" that I should visit?
        
           | vgeek wrote:
           | https://searchengineland.com/google-ebay-penalty-cost-197031
           | 
           | This relates to the ebay penalty. I think one of SEland's
           | founders actually left to take a job at Google as an
           | evangelist. You can probably search for "ebay seo penalty"
           | and find more references. Other notable penalties that were
           | well documented include RapGenius and GV backed Thumbtack and
           | Nest, which quickly had their penalties reversed if I recall
           | correctly.
           | 
           | https://seobook.com/blog is the only place I follow any more,
           | since it is more critical of the digital marketing ecosystem.
           | There are so many snake oil salespeople and clueless
           | marketers, so this is a refreshing commentary.
           | 
           | https://seroundtable.com is good for rumors and breaking
           | news.
           | 
           | https://www.seobythesea.com/ a more technical blog that
           | frequently examines Google's patents.
        
             | JustARandomGuy wrote:
             | Very kind of you. Thanks.
        
         | tempestn wrote:
         | We've found exactly the same thing. It's extremely important to
         | differentiate between branded and non-branded keywords. (And to
         | be diligent about filtering out all variations, misspellings,
         | etc., of branded searches from non-branded campaigns.) While
         | our testing didn't show 100% waste in branded advertising, we
         | did find approximately 80-90% of branded clicks would otherwise
         | have come through organically. So we do still do a small amount
         | of branded search advertising, but with an assumed actual CPC
         | of 10x the nominal CPC (and therefore quite a low maximum bid).
         | For non-branded ads, we assume the true CPC is much closer to
         | the apparent one.
        
         | paulpauper wrote:
         | I believe spending money on ads is the only way to get any sort
         | of favoritism from a major tech company, and also being a
         | famous/important person
        
         | ocdtrekkie wrote:
         | Yeah, once you realize the most profitable Google search terms
         | are already the top organic result paying to be on top, you
         | realize Google's business is the guy who shakes down
         | storefronts for "protection" to avoid their windows being
         | broken in by the local gang on a global scale.
         | 
         |  _" That's a nice brand you built there. Ya know, it'd be a
         | shame, a real shame, if one of your competitors was to end up
         | above you on the search results page. I could, uh, make sure
         | that doesn't happen."_
        
       ___________________________________________________________________
       (page generated 2022-03-08 23:00 UTC)