[HN Gopher] White Castle wants to install robot cooks in 100 new...
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       White Castle wants to install robot cooks in 100 new locations
        
       Author : mono-bob
       Score  : 21 points
       Date   : 2022-03-14 20:35 UTC (2 hours ago)
        
 (HTM) web link (misorobotics.com)
 (TXT) w3m dump (misorobotics.com)
        
       | belval wrote:
       | I wonder when the costs of scale will start to come in? This is
       | interesting because it retrofits an existing kitchen, but it
       | can't be much cheaper than just having something that was built
       | from the ground-up to be an automated grill?
       | 
       | Those arms are also usually in cages or somewhat enclosed for
       | safety reasons, are employees just expected to walk around it?
        
         | [deleted]
        
         | jazzyjackson wrote:
         | More photos on their product page, the arms are behind
         | plexiglass. OTOH, they show an employee standing next to it
         | while it handles baskets of hot oil. I would hope it had better
         | safety lock-outs than that...
         | 
         | https://misorobotics.com/flippy-2/
        
       | mehrshad wrote:
       | Back in the early 2010s, I was consulting with a then-budding
       | startup called Momentum Machines (now Creator.rest), in which I
       | was tasked with market validation for their Rube Goldberg-esque
       | 6mx1mx2m burger-making machine (not a robot). When I'd speak with
       | both independent and multi-franchise QSR owners, the resounding
       | sentiment was that they absolutely craved an automated solution
       | to replace line cooks, but they could not imagine replacing
       | cashiers, who they believed were the face of the brand.
       | 
       | But in speaking with the few corporate offices that would bother
       | to even respond to us, we'd be brushed us aside as nothing more
       | than a novelty, as they considered any introduction of automation
       | anywhere in the food-assembly process to be a hit to their brand
       | promise of "freshness" and "quality."
       | 
       | Now with the Great Resignation giving employees a bit of an upper
       | hand, I'm pretty sure the corporates are changing their tune in
       | displacing the $15+/hr/unit meat suits ASAP. They're just waiting
       | for the regional/tier-3 QSRs like White Castle to go all-in
       | before making the plunge themselves.
       | 
       | [0] https://www.creator.rest
        
       | hwers wrote:
       | This is kinda silly because I bet they could've made burgers with
       | a robot long ago (mass produced and shipped in) and just heated
       | it up from a frozen stage when you order. Part of me suspects the
       | whole 'combining the meat with the bun' at-location component is
       | kind of superfluous and is just there to make the food feel
       | freshly made (despite being heavily produced). So this robot with
       | that in mind is kind of silly.
        
         | paranoidrobot wrote:
         | >just there to make the food feel freshly made
         | 
         | There's a significant quality difference, even with mass-
         | produced burger patties, cheese and sauce.
         | 
         | Bread and meat don't respond well to the same treatments, and
         | as anyone who's had a service-station pre-prepared sandwich
         | knows - bread absorbs moisture and goes soggy/damp if prepared
         | more than an hour or two before use. With fillings that need to
         | be re-heated it gets worse. There are various ways that they
         | try to fix this, generally by putting more fats/oils on.
         | 
         | IMO I would rather have them prepared separately and combined
         | at purchase time, even if it is the same ingredients that would
         | be on a pre-prepared burger.
        
         | jazzyjackson wrote:
         | Right, I bet you could make a Jimmy-Dean vending machine that
         | has an air-fryer conveyor belt on the way out, but you'd have a
         | hard time finding investors because your robot isn't replacing
         | fry-cooks. Actually I'd be surprised if this didn't already
         | exist at truck stops next to the hot dog rollers.
        
         | GauntletWizard wrote:
         | There's a real quality difference between a burger that's been
         | reheated with bun next to meat and one without. The bun sucks a
         | ton of moisture from the meat and makes it chewy, while
         | becoming soggy itself. The burger is a lot colder in the
         | center, while the outer edge of the bun becomes dry. You really
         | do get a better experience heating them individually, even if
         | just reheating the burger.
        
       | threads2 wrote:
        
       | bertil wrote:
       | This is actually an area where automation has some significant
       | potential. Taking orders with a menu on a webpage or an app is a
       | classic at this point. I remember seeing not just vending
       | machines, but a vending wall at Amsterdam Central train station
       | where a chef would fill transparent boxes with freshly fried
       | snacks, to be sold automatically.
       | 
       | Cooking is an enormous working-class employer and it is getting
       | automated -- will it lower demand for work? Most people still
       | cook their own food, so there's a lot more cooking service that
       | could be sold, but at this point, the economies of scale point at
       | fewer people manning the frier, and just one person monitoring
       | several robots.
        
         | mywittyname wrote:
         | > will it lower demand for work?
         | 
         | Commoditization of Compliments.
         | 
         | If it's cheaper to make food using automation, then some
         | complimentary component of food service is going to capture
         | some of the dollars saved. For example, we could see food
         | trucks that make your food while en route and the truck pulls
         | up and delivers it fresh.
         | 
         | Or, more simply, we could see commissaries/"ghost kitchens"
         | capable of serving a larger variety of food with fewer people
         | pop up in suburban strip malls. Maybe they could have a
         | rotating menu. A small restaurant like that could pull down a
         | few million in revenue each year even in less populated states,
         | which is more than enough to pay good wages if the number of
         | operators can be kept to <4 people.
         | 
         | Most of them now have several operators making a limited
         | selection of food.
        
         | [deleted]
        
       | pokoleo wrote:
       | I've been wondering: if this robot is only flipping fries, could
       | it be made by putting the basket on a simple track, and adding an
       | actuator to move the basket along a track? Why need an arm?
       | 
       | My speculation: a robotic arm makes for a great press release.
       | Actuator + track feels like a factory.
        
         | jcims wrote:
         | Advantage of something like this is that it can more easily be
         | retrofitted to existing stores with existing equipment. Might
         | cost $100K per arm but that's way cheaper than two months of
         | downtime and $250k reconfiguring the store with some kind of
         | fry belt.
        
       | forgotmyoldacc wrote:
       | I'm skeptical that Miso Robotics can actually deliver a useful
       | product that outperforms or matches human labor at the same price
       | point. They don't show clear videos of what exactly the robot is
       | capable of, and keep buying Instagram ads to invest in their
       | company.
        
         | giantg2 wrote:
         | White Castle already ran a pilot with the Miso 1 and then the
         | Miso 2. It seems they see value. Maybe the tasks are different
         | for White Castle with many small burgers vs the fewer large
         | burgers at other places?
        
       | savant_penguin wrote:
       | I wonder what is the amortized cost of this robot and how it
       | compares with the wages of the human cooks
        
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       (page generated 2022-03-14 23:00 UTC)