[HN Gopher] OVHcloud fire class action reaches 140 clients, seek...
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OVHcloud fire class action reaches 140 clients, seeks more than
EUR10m
Author : giuliomagnifico
Score : 44 points
Date : 2022-06-03 19:10 UTC (3 hours ago)
(HTM) web link (www.datacenterdynamics.com)
(TXT) w3m dump (www.datacenterdynamics.com)
| sofixa wrote:
| I'm not sure the lawsuit has much merit. OVH's datacenter designs
| are custom, widely described by themselves, and on their terms.
| You sign up for their services based on what they provide, they
| didn't promise much, and when their SLA was broken they paid up.
|
| That's how they remain so low cost, they skimp on everything they
| can, like Ryanair.
|
| If i can draw an analogy, it'd be like buying food from a food
| truck selling very cheap seafood, which follows all relevant
| regulations, but has a booklet describing how that seafood takes
| a week to get to them, and you get sick. Yes, they should do
| their job better, but nobody can act surprised.
| tyingq wrote:
| _" OVHcloud fire report: SBG2 data center had wooden ceilings,
| no extinguisher, and no power cut-out"_[1]
|
| I suspect that opens up negligence, which may route you around
| legal barriers like SLAs and TOS, depending on the laws where
| this lawsuit is happening. And of course, you don't have to win
| in court to win. You can just be enough of a cost, nuisance, or
| PR problem to get a settlement.
|
| [1] https://www.datacenterdynamics.com/en/news/ovhcloud-fire-
| rep...
| usr1106 wrote:
| Except that most countries have public (state and/or local)
| surveillance of food safety and those not complying will be
| fined or can be closed. With reliability of IT services such
| thing probably doesn't exist in any country. Only when it comes
| cybersecurity they could be fined for violating GDPR. But I
| don't think they leaked anything, they just lost it.
| sofixa wrote:
| That's why i said, they followed all relevant regulations (
| which for datacenters basically stop at fire safety). Their
| implementation was really bad, but compliant.
| yakak wrote:
| It will be interesting to see. If for example there were
| somewhat relevant fire or electrical regulations that
| weren't properly enforced by local government, I guess the
| owner or builder is still the only one liable?
| bayindirh wrote:
| I'm not sure that OVH is meeting all criteria for a safe
| building containing a lot of wood for any use, let alone for
| data center use.
|
| Let's see what will come out of this.
| tinus_hn wrote:
| You can't run a food truck and not guarantee your food doesn't
| make people sick, that's not even allowed in the Land of the
| Free.
| 908B64B197 wrote:
| > That's how they remain so low cost, they skimp on everything
| they can, like Ryanair.
|
| That's also why you go with a real cloud as soon as you raise
| enough funding.
| Nextgrid wrote:
| If a fire happens every 20 years then I'll take my chances.
| It's not like the "real clouds" don't go down either.
| capableweb wrote:
| Unless you want to be cost-effective and have the expertise,
| then bare-metal is the way to go. As things seem right now,
| companies are gonna get a lot better at being cost-effective
| and cloud services are not.
| bayindirh wrote:
| I don't whether you're also including "build your own data
| center" inside bare-metal, but a data center has many
| moving parts. Keeping servers up and running is the easiest
| of all.
| tgsovlerkhgsel wrote:
| Or have a good DR strategy/a second cheap cloud provider
| ready, potentially giving you more reliability than a single
| expensive one (see e.g.
| https://news.ycombinator.com/item?id=17431609 and the horror
| stories posted in the comments there).
|
| Harder if you're heavily relying on the more advanced
| services with often provider-specific APIs, but I think if
| you host with OVH you're likely to be primarily renting
| machines.
| wmf wrote:
| Did they really document that there's no isolation between SBG1
| and SBG2?
| spaniard89277 wrote:
| I wonder how cheap a VPS provider can go. In Spain none of the
| companies can match OVH, but datacenters in Spain are pretty old
| regular ones, even the small ones like NixVal.
| spiffytech wrote:
| https://lowendbox.com/ is the go-to place for finding the most
| shoestring VPS available, and they can come very cheap, either
| in absolute dollars or in compute-per-dollar.
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