[HN Gopher] Amazon has a book piracy problem
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       Amazon has a book piracy problem
        
       Author : tosh
       Score  : 92 points
       Date   : 2022-07-08 20:38 UTC (2 hours ago)
        
 (HTM) web link (twitter.com)
 (TXT) w3m dump (twitter.com)
        
       | codeslave13 wrote:
       | Amazon has a piracy/counterfeit problem. And has for a very long
       | time. I have basically stopped buying there as much as possible.
       | My current trend is to use them as a search engine then got to
       | the companies site. At this point you might as well shop alibaba
       | as thats where half the crap is from anyway.
        
         | antonymy wrote:
         | I'm the same way. I used to say "at least you can rely on books
         | bought on Amazon" but now you can't even say that much. Alibris
         | or eBay are more reliable online retailers for books nowadays.
        
         | randcraw wrote:
         | A better search engine (esp for used books) is BookFinder:
         | https://bookfinder.com. Between it and Goodreads, which has
         | better ratings anyway, you can avoid Amazon entirely.
        
           | solardev wrote:
           | ...and aside from Goodreads (which is owned by Amazon),
           | bookfinder is also hosted behind Amazon Cloudfront.
           | 
           | No matter where you go and what you do, Amazon wins, lol.
           | 
           | There's https://www.indiebound.org/ at least, which lets you
           | search the inventory of local bookstores.
           | 
           | I've also had good luck ordering used books from
           | https://www.thriftbooks.com/ instead of Amazon.
        
           | ProAm wrote:
           | Amazon owns Goodreads fyi
        
           | simcop2387 wrote:
           | That's not avoiding them entirely, but it does avoid their
           | store front for discovery. GoodReads is owned wholly by
           | Amazon.
        
         | elcapitan wrote:
         | With books, Amazon has become the opposite of a search engine
         | for me. I have to use external resources to actually find the
         | right titles, to enter them 1:1 into Amazon search to get to
         | the books. Context based discovery has become next to
         | impossible (which I used it before a lot for). Something must
         | have changed in their indexing algorithm a while ago. Also many
         | results are flooded with garbage, like some ridiculous
         | "notebooks" with similar titles to the searched book or product
         | name.
        
           | diamondap wrote:
           | Amazon kind of gave up on discovery, at least for books, when
           | they realized they could make more money running ads. I sell
           | books on Amazon. Years ago, their book pages had two
           | carousels of "similar titles" on each book detail page.
           | Similar titles were selected by some pretty helpful
           | algorithms based on what purchasers of the current title had
           | also purchased, as well as some other secret sauce.
           | 
           | At the time, ads weren't very prominent, and they were
           | profitable for authors. I could buy them for 5 cents a click
           | and even if only one in fifty clicks resulted in a purchase,
           | I made money.
           | 
           | Now, most of the algorithmic recommendations are gone, and
           | for many ads, Amazon suggests bids of $2.50 or more per
           | click. Those clicks bring in money whether Amazon makes a
           | sale or not.
           | 
           | To some extent, they've given up on matching customers to the
           | best or most suitable products. Why should they work that
           | hard if ads are more profitable?
           | 
           | They've also had problems with piracy and counterfeits, as
           | mentioned in this article. I heard a radio interview with a
           | Target executive a couple years ago where a journalist said,
           | "Amazon is underpricing you on everything. How do you plan to
           | stay in business?"
           | 
           | She said, "We vet every product on our shelves. We know who
           | makes it and where, whether it's legit, and whether it
           | contains lead paint and parts kids can choke on. Try to find
           | that info on Amazon."
           | 
           | The reporter didn't seem too impressed at the time, but the
           | Target woman clearly saw where things were going. As the
           | quality, authenticity, and reliability of Amazon's
           | merchandise has declined, people are starting to notice.
           | 
           | I'm not sure this is a problem they will ever have the will
           | to fix. While they break even or lose money on genuine goods
           | they have to ship for free, profits from third party sellers
           | and Chinese drop shippers keep the retail operation afloat.
        
             | rmbyrro wrote:
             | Interesting. The algorithmic recommendations still work
             | well for me. I discover a lot of good books swiping the
             | carousel.
        
         | iasay wrote:
         | I do similar. I use Amazon to find the ISBN number of the book
         | I want then search for it on ebay and buy the cheapest second
         | hand copy.
        
           | HarryHirsch wrote:
           | Besides, on Ebay you usually get a photograph of the actual
           | book or the seller is a known quantity. No such luck with
           | Amazon.
        
           | dhc02 wrote:
           | You can also go to bookshop.org, buy the book there (usually
           | for about the same price as Amazon), and most of the profit
           | goes to a local bookstore (which you can choose) instead of a
           | big search engine with warehouses.
        
       | V__ wrote:
       | Amazon has shown time and time again that they don't care. They
       | don't care about fake reviews, counterfeit products, cheap
       | Chinese crap, their workforce, or anything really as long as
       | customers keep on buying.
        
         | m463 wrote:
         | I wonder if they are jumping the shark?
         | 
         | I intensely dislike the paid search results or sponsored
         | recommendations. The nonsense-name brands that are either
         | chinese or secretly amazon that prevent brand names from
         | showing up (and many good brands ship counterfeits). The fake
         | reviews. The popup "extended warranty" screens where if you
         | close the tab/window... the item doesn't make it to your
         | shopping basket.
         | 
         | I remember when I had an iphone, and a few years ago when apple
         | did not prevent abuse I just stopped installing apps. The app
         | market had jumped the shark and become a cesspool.
         | 
         | Nice apps I liked were bought and monetized in unethical ways,
         | and apple didn't care.
         | 
         | For example, I had an app called gas cubby, which let me
         | locally - on the phone - keep track of all my vehicles. I could
         | enter detailed information about each car such as year, make,
         | model, vin, insurance policy, gas purchases, oil changes and
         | the like. It would tell you gas mileage and remind you of
         | upcoming maintenance.
         | 
         | One day, the app was updated and all my local data was uploaded
         | to the cloud!
         | 
         | Another app, camscanner plus purchased by tencent basically did
         | the same thing.
        
       | ilrwbwrkhv wrote:
       | I just cancelled prime this year. It has reached a point where I
       | just directly shop from AliExpress when required or I buy from
       | local stores.
        
       | vannevar wrote:
       | This is just one example of a broader problem with Amazon. It has
       | become essentially a vehicle for automated salesbots to push
       | anonymously manufactured goods of all kinds---not just books---to
       | as many buyers as possible, drowning out storefronts for
       | identifiable manufacturers and retailers who might have legal
       | right via copyright or licensing to sell similar, often higher-
       | quality versions.
        
       | eikenberry wrote:
       | This is what copyright was actually for... Publishers would put
       | out a book, it'd get popular then cut-rate copies would swamp the
       | market. Copyright was done to protect the publisher from this
       | sort of abuse (and secondarily the author, as the publisher was
       | their only means of reaching an audience).
       | 
       | This should be the top (and only IMO) priority of CC enforcement
       | instead of going after sci-hub and the like.
        
         | riazrizvi wrote:
         | IMO Safaribooksonline is the gold standard of content piracy.
         | In the sense of how rampant it is.
        
           | adambatkin wrote:
           | Can you clarify what you mean by this? The platform formerly
           | known as Safari Books is now O'Reilly Learning, and I have
           | every reason to believe that it is all above-board, with
           | proper licensing from all of the included publishers.
        
         | ptero wrote:
         | Originally. But then publishers got greedy ("greed is forever")
         | and instead of a relatively short term of protection before
         | becoming public domain we now have stupid multi-decade
         | restrictions. Those prevent us from printing good out of print
         | books and do not give any benefit to either publisher or the
         | author.
        
       | WoodenChair wrote:
       | I'm also a Manning author and this also happened to me a couple
       | years ago. Amazon was allowing a counterfeit Kindle edition of
       | Classic Computer Science Problems in Python to pose as legitimate
       | on my own book's page! Only emailing Jeff got a solution. Manning
       | seemed powerless to solve the problem themselves. I still have
       | some bad reviews as a result of that counterfeit Kindle edition
       | that plague my book page. Totally unfair!
       | 
       | Here's my original Tweet thread about it:
       | https://twitter.com/davekopec/status/1302578592552022018
       | 
       | Here's the Hacker News discussion about it:
       | https://news.ycombinator.com/item?id=24399301
        
         | clumsysmurf wrote:
         | I can understand how physical copies of counterfeit books get
         | co-mingled with legit inventory, whether they are printed from
         | PDF or "re-covered" from destroyed copies ... but how does one
         | simply upload a counterfeit Kindle edition at all?
        
           | __mharrison__ wrote:
           | One simply uploads it to Amazon. They (Amazon) don't vet it
           | and the pirate gets to ride on your coattails. All of this
           | pirating would be easy to prevent, but one wonders why they
           | even enable this?
        
         | copperx wrote:
         | What's Jeff's email? I need to right a few wrongs.
        
       | mkw2000 wrote:
       | I recently purchased a book that I was really looking forward to
       | from Amazon and received a counterfeit version with the correct
       | cover but complete nonsense inside. It wasn't the book I
       | purchased at all just a scam. It was super frustrating and I
       | returned it and will not be purchasing books from Amazon ever
       | again, but I wonder what was even the purpose of the scam? Isn't
       | everyone just going to get annoyed and return it? What would the
       | seller even get out of this?
        
       | iasay wrote:
       | If they got rid of marketplace sellers and actually got control
       | over their supply chain then they might actually go up in
       | people's opinion.
       | 
       | However Amazon and AWS isn't about doing a good job, it's about
       | doing a mediocre job and making everyone happy though apologies.
       | 
       | And that's why I'm still using them. They are a good balance.
        
         | themitigating wrote:
         | What does aws have to do with this article, piracy, or the
         | retail side of Amazon
        
           | iasay wrote:
           | The same soulless automation running the show.
        
             | hourago wrote:
             | That is going to be the fight of the next generation.
             | Inappropriate videos on YouTube for kids, extremist
             | propaganda in Facebook or fake products in Amazon all have
             | that soulless automation as main culprit. (Let's not talk
             | about Roblox)
             | 
             | Cost goes against resilience and quality. You can automate
             | things to a limit until everything breaks down.
        
             | themitigating wrote:
             | Whom?
        
         | __mharrison__ wrote:
         | Not sure why enabling piracy is a good balance. Care to expound
         | on that?
        
         | copperx wrote:
         | Oh, so that's why they don't have balance caps in AWS? It's
         | true that apologies are a good balance.
        
       | duped wrote:
       | I'm surprised there aren't class action lawsuits targeting the
       | FAANGs for this kind of thing
        
         | ProAm wrote:
         | They are just a marketplace, they cannot control or police what
         | is sold there. /s
        
       | __mharrison__ wrote:
       | Author of the article posting in the tweet.
       | 
       | Happy to answer any questions. (Or discuss technical book
       | authoring in general).
        
       | not2b wrote:
       | Can't the ripped off authors and publishers sue Amazon for big
       | money for this? Or maybe band together and bring a class action
       | suit?
        
         | __mharrison__ wrote:
         | Perhaps. Someone who responded to my original tweet opined that
         | Amazon and Google could kill the pirate market easily. It
         | doesn't appear to be something that either wants to do.
        
       | Mixtape wrote:
       | Slightly off-topic, but I've recently heard from some corners of
       | the collecting world that this is a major issue for video game
       | resellers on Amazon (and other platforms) as well. People
       | regularly receive flash carts with stuck-on labels (i.e. stolen
       | trademarks) on them and a pirated ROM running on counterfeited
       | hardware. Unfortunately, it's nearly impossible in some cases to
       | identify a well-crafted fake from a genuine copy before purchase,
       | and the burden is thus placed on Amazon to take action against
       | sellers of the products. Given that the loss of one consumer in a
       | relatively niche yet very competitive market will not deal
       | significant damage to Amazon's overall profits, (and that Amazon
       | can feasibly shift blame towards the seller,) the issue persists.
       | 
       | All of this is to say that the idea of pirated books
       | proliferating on Amazon is entirely feasible if electronic
       | devices can be so successfully faked. However, what's not lost on
       | me is the irony of Amazon, a marketplace whose initial success
       | was anchored by trust in its ability to deliver books, falling
       | victim to such schemes in this specific market space.
        
       | Barrin92 wrote:
       | Nowadays I do what Francois recommends in his tweet. Go to our
       | local bookstore and order from there. The extent to which Amazon
       | enables this kind of behavior and presumably also profits from it
       | and the extent to which they ignore the problem altogether
       | shouldn't be supported.
       | 
       | Speaks to a larger problem as well, the excuses platforms make to
       | not do due diligence when it comes to what is being sold and the
       | lack of ability to talk to a real person on the other end
       | quickly.
        
         | dhc02 wrote:
         | You can also choose your favorite local bookstore on
         | bookshop.org and order from there.
        
       | beej71 wrote:
       | Amazon makes money from every pirated book sold. Maybe book
       | publishers lack the clout of the music publishers?
        
       | dogsboywonder wrote:
       | I like how that article's thumbnail was generated by DALL-E lol.
        
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