[HN Gopher] Dutch schools must stop using Google's email and clo...
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       Dutch schools must stop using Google's email and cloud due to
       privacy concerns
        
       Author : starsep
       Score  : 79 points
       Date   : 2022-07-21 19:48 UTC (3 hours ago)
        
 (HTM) web link (tutanota.com)
 (TXT) w3m dump (tutanota.com)
        
       | gidorah wrote:
       | I am a UK college governor, and have bought up the GDPR issues
       | that have come up with Google and Microsoft recently.
       | 
       | Whilst I do get some nonsensical response, that big tech have
       | great security, it does feel really lainful that there is
       | basically no alternative. I really want there to be, but there
       | just isn't a viable alternative.
        
         | avianlyric wrote:
         | Well good news! Our wonderful government has great plans to
         | scrap GDPR and all the silly European bureaucracy slowing down
         | business, and replace it with... checks notes ...better British
         | bureaucracy that will cost just as much, while eradicating our
         | rights to privacy...
         | 
         | It's a Brexit benefit or something.
        
         | ChuckNorris89 wrote:
         | _> I really want there to be, but there just isn't a viable
         | alternative._
         | 
         | There isn't? My Eastern European highschool had self hosted
         | email since as far as I can remember hosted on some pentium
         | PCs.
         | 
         | The issue isn't that there's no alternative, the issue is that,
         | schools are unable or unwilling to bother doing things
         | themselves and instead just go with Apple, Google, Microsoft,
         | because it's easy and almost free.
        
           | yazzku wrote:
        
         | ls15 wrote:
         | > but there just isn't a viable alternative.
         | 
         | Why can't the state build a data center and host some Matrix,
         | Nextcloud and Moodle instances? To me that would seem like tax
         | money being used as intended by the taxpayer.
        
           | jeffbee wrote:
           | This kind of response always baffles me. Choose any of the
           | common questions people have about cloud data privacy and ask
           | the same question about Nextcloud. For example: when I delete
           | a file does the cloud really delete it? Now read the
           | Nextcloud source code. All it does is unlink files, and it
           | doesn't even do that properly because it doesn't handle
           | errors and races. Also, it poops your private data all over
           | the filesystem while creating thumbnails and previews. So the
           | answer is no, absolutely not even a single iota of effort has
           | been expended making sure deleted data is really deleted, and
           | inside administrators will have complete and total, unaudited
           | access to it.
           | 
           | Switching from a cloud run by professionals to a self-hosted
           | Nextcloud would be a massive downgrade in information
           | privacy.
        
             | nisa wrote:
             | ...and yet they win big government contracts and nextcloud
             | is the official cloud storage solution for a lot of german
             | universities. Same for matrix - good idea on paper but
             | implementation is not there at the moment - still they won
             | some pretty big government contracts for Bundeswehr
             | (military) chat and health chat.
             | 
             | IMHO Europe should just do something like create an
             | https://www.inria.fr/en for writing sane software that
             | acknowledges and handles the complexities of governance.
             | Can't image that paying tons of grad students good money to
             | design and hack something in Ocaml/Haskell that actually
             | works is more expensive than the status quo.
        
             | cmroanirgo wrote:
             | The thing is, there's no gaurantee that google nor
             | microsoft nor apple do anything more. With products like
             | nextcloud, at least you can see exactly what's going on.
             | 
             | We already know google, microsoft and apple have unfettered
             | access to your data too. With self hosting, at least I have
             | a chance of knowing when my data's being monitored & I can
             | choose increasingly severe security around that system. The
             | big players can only offer promises with little to no way
             | for us to verify the truth of any one of their statements.
             | 
             | So, unless the big players offer e2ee as a default, it's
             | best to assume the worst from them. With nextcloud it's far
             | less necessary if you're rolling your own (but it supports
             | a form of encryption anyhow)
        
               | jeffbee wrote:
               | > at least I have a chance of knowing when my data's
               | being monitored
               | 
               | C'mon really. The whole central point of this euro
               | scaremongering is that Google will turn over your data to
               | intelligence agencies when U.S. court orders it to do so.
               | Now imagine that for whatever fanciful and obviously
               | highly unlikely reason the C.I.A. wants your PDFs. You
               | are claiming this will be visible to you, that you will
               | be able to defend yourself against hardware supply chain
               | attacks, attacks on the media you downloaded to install
               | CrapNux on your servers, attacks against your NextCloud
               | auto-updates, attacks against the whole rest of your
               | software supply chain, social engineering attacks against
               | your sysadmins, attacks against your hard disk drive
               | waste stream, and all the rest of it? And you will be
               | able to achieve this on the budget on a Dutch primary
               | school?
               | 
               | Look, I think it _would_ be cool if nation-sized
               | bureaucracies had the doctrines and practices that
               | allowed them to be _actually safer_ than the cloud, but
               | as it stands they do not.
        
       | pelasaco wrote:
       | It is just the pure old European protectionism, lobbyism and etc.
       | 
       | To read something like that makes me cringe:
       | 
       | "Based on the statements by the Dutch and German privacy
       | watchdogs, schools and universities in the Netherlands and in
       | Germany my not use Google's email or cloud services.
       | 
       | Instead, it is recommendable to use a European email service such
       | as Tutanota." (Tutanota blog)
       | 
       | Sure Tutawhat? Probably the whole infrastructure is already
       | compromised, software full of vulnerabilities and who can
       | guarantee that they won't sell my data? People bash at google and
       | microsoft, and have no idea how hard is to get a software and
       | infrastructure to operate in the same level.
       | 
       | For Schools in Germany, the issue "American authorities can
       | access data stored in the European cloud without the German
       | government having control over this." is much smaller than the
       | issue "provide a solution that work with different platforms,
       | different browsers, resolutions and languages". Every other
       | solution provider failed miserable other than AWS and Google, in
       | providing collaboration and email tool by affordable price. We
       | saw it over and over again during the pandemics.
        
         | twiss wrote:
         | Just because you happen not to have heard of them doesn't mean
         | that they're likely to sell your data. It may be hard to
         | imagine, but people living in Europe may trust these services
         | more than Google and Microsoft, and may not appreciate those
         | companies giving away their services for free in exchange for
         | mining our data and showing us ads :)
        
         | nisa wrote:
         | It's the law (GDPR) and there is no agreement about data
         | sharing with the USA that is good enough to fulfill the
         | demands. So this is actually a good thing in my opinion.
         | 
         | Unfortunately you are spot on with everything else - been
         | involved in the education sector during the lockdowns I've seen
         | it first hand how a lot of taxpayer money went to either small
         | companies that over-promised and under-delivered with bad code
         | and bad ops / coding practices all over the place - not just a
         | single company it's just a recurring pattern - additionally big
         | consultancy firms grab even more tax money - some projects are
         | good, at least I saw a little bit more professionalism but not
         | enough imho - but other projects are even worse than those from
         | the small companies...
         | 
         | one big problem is that for almost everything there is a public
         | tendering procedure and there lobbyism or just plain
         | incompetence often win contracts - additionally even with
         | competent administration the best bid often doesn't win because
         | it's too expensive but the lowest bidder delivers so much shit
         | that the budget explodes anyway. Also been involved in one
         | project that let to me resigning because in the contract
         | everything was spelled out very careful and competent from the
         | administration side and the place where I worked just ignored
         | everything - they got lot's of money for implementing a process
         | that was secure and scalable and a good idea or let's say at
         | least not directly a non-starter on paper but none of this
         | existed and nothing was worked on internally - not sure if this
         | ever materialized I guess they were able to bullshit their way
         | out without problems.
         | 
         | However there are also a lot of European companies that deliver
         | good quality ops/software but they are mostly not interested in
         | education.
        
         | lizardactivist wrote:
        
           | jacquesm wrote:
           | Please don't.
           | 
           | Check the guidelines regarding accusing people of being
           | shills.
           | 
           | If you have strong evidence someone is a shill then mail
           | hn@ycombinator.com
        
         | ASalazarMX wrote:
         | Tutanota is a peer of ProtonMail in the secure email
         | department: https://nordvpn.com/blog/tutanota/
        
       | jacquesm wrote:
       | Great. Now let them get rid of the Microsoft requirement, because
       | that's at least as bad if not worse.
        
         | contravariant wrote:
         | Could you elaborate? What microsoft requirement?
        
           | jacquesm wrote:
           | Highschools demand students buy a Windows laptop, preferably
           | some overpriced piece of crap with a few applications pre-
           | installed from their 'preferred partner' who also happens to
           | be a Microsoft representative.
           | 
           | It's way beyond despicable but I'm too tired to fight it so
           | I've caved in and bought a Windows laptop for one of my kids
           | to use for highschool. It disgusts me that Microsoft manages
           | to extract a tax on every kid in highschool and that schools
           | allow themselves to be used as a part of the marketing and
           | sales arm of a multinational company.
        
       | twiss wrote:
       | I went to a Dutch high school that used Google Accounts for
       | email, and they once caught some students "cheating" on a group
       | project (i.e. collaborating in larger groups than they were meant
       | to collaborate in, I guess) via email. This made me suspect that
       | the admins could read our school email (which people also used to
       | talk about various other stuff, which I guess was unwise). I
       | don't know if that was actually how they found out, but it made
       | me very conscious of email privacy (or lack thereof).
       | 
       | Now I work at ProtonMail, so go figure.
        
         | dekhn wrote:
         | That admins can read the emails in their managed accounts is
         | working as intended. School accounts aren't for privacy,
         | period.
        
           | twiss wrote:
           | Maybe, but it should be disclosed, at least, and students
           | reminded to only use these accounts for school-related stuff,
           | then. And even then, I'm not sure that there should be no
           | privacy in school accounts - what if you want to complain
           | about a teacher? What if that teacher happens to be an admin
           | and retaliates? Sure, there may be cases where having some
           | oversight is good, but it's not necessarily clear-cut.
        
         | digitallyfree wrote:
         | Even if it was personal email/social media I've see school
         | computers continually log to disk a low-framerate screen
         | capture of the student's screen. They could also watch it in
         | realtime. My school also had keyloggers installed and while
         | admin insisted that they would not use any captured usernames
         | and passwords they certainly had the capacity to do so.
         | 
         | I think there was some news in the past where some schools took
         | this even further with webcam and mic access, though I didn't
         | experience this.
         | 
         | On a school or work computer that you don't control assume
         | someone is watching behind your shoulder at all times, and
         | reading every word you type. Whether if that's the case or not.
        
           | twiss wrote:
           | Yeah, that's also terrible. But this was an email account
           | that we could access from our personal computers (they didn't
           | give us a laptop) so at the time I didn't realize that they
           | would be able to read it. IMO, it would have been good if
           | Google had shown some warning or so, that that's the case.
        
           | inopinatus wrote:
           | I have worked for a MSP supplying internet access and
           | groupware to institutions, and can tell you that the business
           | and technical requirements for schools are almost
           | indistinguishable from those of prisons.
        
         | agentdrtran wrote:
         | If your're on a paid plan it's pretty trivial for superadmins
         | to read your mail. It's logged, but they can.
        
         | jeffbee wrote:
         | Yeah of course, gsuite administrators can access everything,
         | and because gsuite admins are just modern-day instances of
         | bofh-type obnoxious IT guys, there's no way you'll convince
         | them to give up those powers.
        
           | [deleted]
        
           | ASalazarMX wrote:
           | I don't know about Google for Education, but the business
           | flavor doesn't let you spy the email of your users, at least
           | I haven't found it. There are ways that allow you to copy
           | every email to an "audit" address, if you're persistent
           | enough, but good luck managing that mess and liability.
           | 
           | There's the option of quarantining emails that have specific
           | keywords. That's the likely way to catch students discussing
           | cheating, attachments and all.
        
             | agentdrtran wrote:
             | You can view full email content in the investigation tool,
             | use the APIs to download their mail via MBOX and read it
             | there, or if you're feeling bold, just add yourself as a
             | delegate to their inbox.
        
       | nickdothutton wrote:
       | Shortly after the height of the Merkel/NSA hacking scandal, when
       | EU member states were most upset that US spying had been
       | disclosed to their electorate (making EU politicians look weak in
       | front of the voter). The EU kicked off an internal project to try
       | and build a gmail replacement. Their plan was that customer
       | number 1 would be all the educational establishments on the
       | continent. They even got as far as checking out buildings to
       | lease from paper manufacturers, to turn into data centres.
       | Eventually that project went away, but I don't think we've seen
       | the last of it yet.
        
         | tmp_anon_22 wrote:
         | That they tried to build their own data centers is a red flag.
         | Not because its a bad idea, but I think you need to establish
         | product-market fit for a software product before laying down
         | serious hardware.
        
           | waych wrote:
           | Agreed, but that isn't a good way to spend a lot of taxpayer
           | money.
        
       | jeroenhd wrote:
       | It's the weekly "USA is not GDPR compliant" thread, brought to
       | you by an ad from a company you've never heard of!
       | 
       | Nobody is going to care about the Google ban until someone gets
       | fined. And then when someone gets fined, there will be an outcry
       | because schools are funded with public money and think about the
       | children etcetera etcetera. It's all so tiresome.
        
       | hourago wrote:
       | https://european-alternatives.eu/category/email-providers
       | 
       | https://european-alternatives.eu/category/cloud-computing-pl...
       | 
       | It should be easy to replace most of the services.
        
         | moffkalast wrote:
         | Honestly I half wish we had some kind of supergiant company on
         | this side of the pond too, despite the drawbacks that brings at
         | least it would guarantee some sense of digital stability.
         | 
         | I've had my gmail account for probably more than a decade now
         | and have never had to worry about it going amiss, meanwhile I
         | look at this list of barely legit sounding names (aside from
         | Proton) and wonder if any of these will be still around in a
         | few years.
        
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       (page generated 2022-07-21 23:01 UTC)