[HN Gopher] Cheap junk flooding Amazon has brand names like MOFF...
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       Cheap junk flooding Amazon has brand names like MOFFBUZW
        
       Author : rafaelm
       Score  : 497 points
       Date   : 2022-07-22 19:14 UTC (3 hours ago)
        
 (HTM) web link (twitter.com)
 (TXT) w3m dump (twitter.com)
        
       | rahimnathwani wrote:
       | The thread didn't answer the question.
        
       | kbd wrote:
       | Happy to see this discussed on HN because I've constantly been
       | stressing about this whenever I shop on Amazon. "All these brands
       | are Chinese with random combinations of characters for a name"
       | 
       | I've looked at laptop cases. Here is a sampling of brand names:
       | Lacdo, Voova, KINGSLONG, NIDOO, tomtoc, MOSISO, INVZI, XMBFZ,
       | Arvok, Kinmac, Londo...
       | 
       | I've bought cases for my ipad and work laptop from Lacdo and one
       | for my upcoming MBA from Voova. They're actually great, but I
       | worry they're made with Uighur slave labor or toxic materials or
       | something.
       | 
       | I'd prefer not to support Amazon, but where else am I supposed to
       | find stuff like this? Do I buy my electronics (eg. Hue lights
       | recently) from Best Buy instead, which has a worse return policy
       | and whose Geek Squad worked with the FBI to violate customers'
       | rights?
       | 
       | Edit: Also, a few days ago I went on a search for a desktop
       | organizer. Here are some brand names: DALTACK, ARCOBIS, DEZZIE,
       | Hossejoy, Greenco, AMERIERGO, SONGMICS, X-cosrack, Marbrasse,
       | Citmage, Samstar, Beiz. It goes on forever.
       | 
       | I checked Walmart and Target too, but wound up buying this one
       | from "Lavatino" https://www.amazon.com/dp/B09PL59RL6 The product
       | is actually awesome. The compartments are the perfect size to
       | hold my coasters and I organized everything that was loose on my
       | desk with room to spare.
       | 
       | So, it feels great to get something I needed, but the whole
       | process still feels bad somehow.
        
         | notahacker wrote:
         | > Here is a sampling of brand names... Voova
         | 
         | This amused me because, as a native English speaker, I once
         | considered buying Voova.com as a [then] freely available
         | brandable five digit dotcom!
         | 
         | tbh names like Lacdo or MOSISO actually seem better than
         | rubbish names like Google or Nvidia
        
         | pathartl wrote:
         | We absolutely need some consumer protections for things like
         | this, but at the end of the day it takes some smart choices by
         | the consumer. Sometimes those smart choices are to not make a
         | purchase for that type of product, or compromise on design for
         | reputability, etc.
         | 
         | Keep in mind that while Amazon is the white whale here, this
         | absolutely happens at pretty much any retailer that has moved
         | to an online store where they list more than any individual
         | store has inventory of. I hate supporting Amazon, but
         | personally Best Buy is the lesser of two evils, and at least
         | there I can return in store.
        
           | kbd wrote:
           | > at least there I can return in store
           | 
           | The return process through my nearby Kohl's is super easy.
        
       | scrlk wrote:
       | I wish there was some way to force the "sold by Amazon" filter to
       | be on all the time; I think that would resolve most of the issues
       | I have with browsing on Amazon.
       | 
       | There's still the inventory co-mingling issue that people have
       | mentioned in other comments. Solving this would mean I'd start to
       | consider using Amazon more frequently.
        
       | thaumasiotes wrote:
       | > want to get in touch with DOTTAVR?
       | 
       | > well, they're on Amazon... surely they are a legit company and
       | Amazon is covering their bases... good luck!
       | 
       | >> Business Address:
       | 
       | >> longhuaqulonghuajiadaojinglongshequLONGHUANYILU
       | jiruizongheyuanWULONGDASHA Bdong502
       | 
       | >> Shenzhenshi
       | 
       | >> Guangdongsheng
       | 
       | >> 518110
       | 
       | >> CN
       | 
       | This is the second time I've seen someone complain about
       | "obviously" illegitimate business information that appears to be
       | the vendor's own home address. I don't see how they could be
       | _more_ open or informative than that. Want to get in touch with
       | them? Send a letter to that address; they 'll see it.
        
         | josephh wrote:
         | Yeah, if that's the first thing that comes to their mind, then
         | they need to look themselves in the mirror real hard and wonder
         | whether they're the ones perpetuating xenophobia.
        
       | rahimnathwani wrote:
       | One of the posts contains a screenshot of a vendor's company name
       | and address.
       | 
       | The company name (and words in th address) may look really long
       | and suspicious, but it's just because it's transliterated from
       | Chinese.
       | 
       | OP says these are all 'shell companies', but AFAIK it's more
       | onerous and costly to register and maintain a company in China,
       | than in many states in the US.
        
         | ev1 wrote:
         | This is pretty much it. People always say it's random mess or
         | fake, but "youxian gongsi" is literally "limited company" and
         | based on Shenzhen. I do a lot of hardware ordering and speak
         | none of the language and picked this up over time.
         | 
         | Chinese company names are generally [location] [selected name]
         | [what they do], like Baidu is Beijing + Baidu + Netcom Science
         | Technology.
         | 
         | The transliteration in the tweet:
         | "shenzhenshizhengshunzidianziyouxiangongsi"
         | 
         | Shenzhen-shi (city), Dianzi (electronics), youxian (limited),
         | gongsi (company)
         | 
         | "wu long da sha b dong" seems like it's Five Dragons Building
         | (https://chinese.yabla.com/chinese-english-pinyin-
         | dictionary.... ;some kind of office park?), Building B, and a
         | suite number. The first line is something like "Longhuan 1st
         | Road, Jinglong Community, Longhua Street, Longhua District".
         | 
         | It just looks like a mess because people are not used to it,
         | and in chinese writing you don't separate the characters - it's
         | "You Xian Gong Si " for limited company, not "You Xian  Gong Si
         | "
        
           | trasz wrote:
           | I'm eagerly waiting for an option in Safari to translate text
           | automatically, without having to click every time.
        
           | notahacker wrote:
           | Same goes for brand names that are completely unpronounceable
           | in English and the fondness for ALLCAPS. _Of course_ people
           | accustomed to a completely unrelated language and writing
           | system are likely to come up with transliterated or synthetic
           | brandnames or acronyms that seem bizarre to English speakers.
           | Buyers make one-time-only purchases based on search result
           | order, price and star ratings, so localising brandname to the
           | market is well down the list of priorities below keyword
           | stuffing and trimming the Alibaba images. Names which look as
           | bizarre in ASCII as Huawei and Xiaomi have actually succeeded
           | in becoming brands in the West anyway.
           | 
           | (Your comment should probably be the top comment for the
           | thread)
        
             | afro88 wrote:
             | Funnily enough some of them looked like Ikea product names
        
         | wizofaus wrote:
         | There was one that conceivably could have been a bad OCR
         | attempt to read Chinese characters using a Latin alphabet which
         | is weird, but some of them do also look like bad/non-standard
         | Romanisation attempts (with an odd lack of spaces etc.). Odd
         | because I'd think technology to accurately generate standard
         | (pinyin) romanisation must be reasonably good by now.
        
           | ev1 wrote:
           | The lack of spaces is somewhat normal if you assume that
           | chinese doesn't use spaces when writing, like a name is just
           | the glyphs combined together in one word, while in English
           | normally there is a space between F+L.
        
             | wizofaus wrote:
             | The point of Romanisation is to make it possible to at
             | least mentally turn it into "sounds" for those familiar
             | with Latin alphabets, who (except German speakers)
             | generally expect to see spaces between words too. Japanese
             | writing doesn't use spaces either but all the standard
             | Romaji transliterations do make use of spaces.
        
           | rahimnathwani wrote:
           | I was talking about the company name, but perhaps you were
           | talking about the brand name?
        
       | Fargoan wrote:
       | Amazon is the last place I go if I need to purchase something.
       | Sometimes I'll use it like a search engine and then go off-site
       | and make the purchase elsewhere.
        
         | Bellend wrote:
         | I am the same as you. Although the only difference is:
         | 
         | 1. Amazon is the never the cheapest. 2. Their search is
         | absolutely garbage and I can't use it. I'd need to go
         | elsewhere, find a specific product, then search to compare.
         | 
         | I just logged into Amazon and the last thing I bought was 2021
         | "Leuko Tape" for hiking since it was the only seller that had
         | it at a reasonable price.
         | 
         | I am genuinely always amazed by the responses on HackerNews. It
         | might be because amazon.com is just cheaper in general than
         | amazon.co.uk?
        
       | Narretz wrote:
       | The case that is mentioned is Oberdorf vs Amazon. Here's an
       | article from 2019. https://www.courthousenews.com/amazon-back-on-
       | the-hook-for-d... I can't find anything more recent. The case is
       | interesting as it needs to make a decision if Amazon has the same
       | responsibility for Amazon marketplace as it has for its own
       | listings.
        
       | protastus wrote:
       | I no longer have the patience to navigate Amazon's terrible
       | search results and have lost trust in the quality of their
       | inventory.
       | 
       | Nowadays I only order from Amazon if the order is a time critical
       | item that only they can deliver on time for a reasonable price.
       | That's less than 5% of my purchases in dollar amount.
       | 
       | I've been a customer since 1997. Amazon has impressed me with
       | their ability to play the long game, and I don't understand the
       | long term incentives favoring Amazon here.
        
         | dmix wrote:
         | > Nowadays I only order from Amazon if the order is a time
         | critical item that only they can deliver on time for a
         | reasonable price. That's less than 5% of my purchases in dollar
         | amount.
         | 
         | Funny that's about 50% of my purchases because I'm terribly
         | impatient and don't (often) have a car so it's way easier than
         | going to the store and Canadas e-commerce options aren't nearly
         | as good as the US.
        
         | [deleted]
        
         | hinkley wrote:
         | > I don't understand the long term incentives favoring Amazon
         | here
         | 
         | Possibly there's nothing to understand. It's easily been long
         | enough that it's plausible that people are playing Chesterton's
         | Fence games, getting promoted for increasing revenue by .05%
         | while making the experience 0.2% worse.
        
         | bmitc wrote:
         | I too have stopped buying on Amazon. I did so a while back
         | after being concerned about counterfeits, safety issues, etc. I
         | had this talk with my wife not too long ago about a mirror she
         | ordered from Amazon, clearly made in China by a no-brand
         | manufacturer. We discussed about how, yes, it looks nice, but
         | we have no idea what quality of glass they used. So if it falls
         | and shatters, it could be very dangerous. It also came with a
         | bunch stuff on it that looked like pieces of fiber glass. I
         | just don't trust anything on that platform anymore. I buy
         | everything else from more legitimate sellers selling brand name
         | stuff or directly from manufacturer's websites.
        
           | madaxe_again wrote:
           | The example given of silicone spatulas could be particularly
           | egregious - are they even RoHS or REACH compliant? They could
           | be chock full of SVHCs that you serve to your family every
           | supper.
           | 
           | I might send some of our Amazon stuff for testing for
           | phthalates and find out.
        
             | bmitc wrote:
             | I have definitely made it a rule that we don't purchase
             | products that touch food from Amazon. I honestly have no
             | idea how the products there are passing regulations. Are
             | regulations even enforced anymore?
        
           | Phrodo_00 wrote:
           | This doesn't sound like an Amazon issue though, but an issue
           | with that specific product. You're the one who chose to
           | purchase it. You would likely have the same experience with
           | that product in other marketplaces like EBay, Walmart or
           | Alibaba.
        
             | Retric wrote:
             | Walmart stores actually do very carful inventory control,
             | and carefully manages the products it sells. The standard
             | may be lower than you expect, but they are real.
             | 
             | Walmart marketplace is 3rd party sellers, but Walmart
             | doesn't commingle inventory so it doesn't infect the rest
             | of their products.
        
               | philistine wrote:
               | Walmart.com is an infinite shelf of dangerous knockoffs
               | just like Amazon. Walmart stores have no such problem.
        
             | mcphage wrote:
             | > You would likely have the same experience with that
             | product in other marketplaces
             | 
             | Other marketplaces don't put up with the same volume of
             | crap being listed as Amazon.
        
             | philistine wrote:
             | Your comment implies we desire no product segregation from
             | Amazon, nor any quality control from them, which is not
             | something most people think of when they think of what
             | Amazon ought to be. Most people think of Amazon like they
             | think of a physical Walmart location; as a store that
             | vouches every product it sells. You put Alibaba or Ebay in
             | the same category as Walmart, but that's more akin to
             | Walmart.com, the thing that will kill that brand. People go
             | to Alibaba, eBay or Walmart.com for the dangerous Chinese
             | knockoffs.
             | 
             | I want Amazon to be far more selective of the product it
             | sells.
        
             | corrral wrote:
             | If a marketplace lets itself get so dodgy that this kind of
             | thing's normal, that's absolutely the marketplace's fault.
             | 
             | There's a big, shady flea market in a bad part of my city.
             | Barbed-wire protecting the roof. Heavy bars on all the
             | windows. Armed guards. Half or more of the vendors are
             | plainly fences, or have a close relationship with one or
             | more. Tons of stuff that "fell of the back of the truck".
             | Entire booths carrying counterfeits of luxury goods, sold
             | under the luxury brand name. It's kinda crazy it's allowed
             | to exist.
             | 
             | You don't go there with the same expectations you do when
             | you go to Wal-Mart or Costco.
             | 
             | Amazon tries to look like, and even started out as, a place
             | like Wal-Mart or Costco. Now they're the "how have the cops
             | not shut this place down?" shady flea market. It's 100%
             | their fault that they're like that, and to the degree that
             | they present themselves as anything else, that's deception.
        
             | maxerickson wrote:
             | It's easy to not buy from other seller's on the
             | marketplace.
             | 
             | Did Amazon stop commingling fulfillment inventory? That's
             | where I worry about getting burned.
        
             | planetafro wrote:
             | I don't buy this for a millisecond. Amazon ushered in this
             | behavior and made it the "norm". It's throwaway, cheap,
             | non-branded junk... and dangerous. There is value in
             | discussion of the manipulation of the market and not just
             | "Shop somewhere else". It's predatory.
        
         | nus07 wrote:
         | I wonder if Amazon has reached a point where they have
         | eliminated all competition at least at a scale to no longer
         | worry about this especially since their only competitor Walmart
         | has similar cheap stuff that will require a drive to the store.
         | And targeting volume based sale where a lot of Americans
         | especially in rural or suburban areas don't really care about
         | the quality-read Walmart crowd. Also targeting other countries
         | like SE Asia, India, Brazil, Latin America, Africa where the
         | volume of sales will be so high that again quality of inventory
         | does not matter compared to ease of delivery.
        
           | gunapologist99 wrote:
           | > a lot of Americans especially in rural or suburban areas
           | don't really care about the quality-read Walmart crowd
           | 
           | Please don't insinuate that rural or suburban Americans are
           | somehow "less than" or don't care about quality. There are
           | price-sensitive people everywhere.
        
           | larrik wrote:
           | Plus Walmart also mixes cheap dropshippers in their website
           | search results to trick you into buying crap of dubious
           | provenance.
        
           | toast0 wrote:
           | > don't really care about the quality-read Walmart crowd.
           | 
           | I mean, in 2000, Walmart was where you got junk for cheap. In
           | 2022, Walmart is where you know the supply chain is vetted.
           | Everything on their shelves has been cost reduced to an inch
           | of its life, but they also have a good handle on where it
           | came from. It's a little bit easier to stay away from the
           | marketplace garbage on walmart.com than on Amazon, IMHO, but
           | I'd still rather shop somewhere without a marketplace. Unless
           | I'm looking for stuff you can only find in a marketplace, and
           | then you may as well go to ebay or aliexpress.
        
       | TavsiE9s wrote:
       | eBay has been more reliable for me the last two years. I don't
       | want to dig through thousands of fake reviews, reviews for wrong
       | items, etc.
        
       | supernova87a wrote:
       | It's like we're repeating an old era of the early United States
       | when every guy on a street corner would be copying reputable
       | wares and selling them without regulation, patent protections,
       | brand / trademark protections, and people were hawking quack
       | snake oil under any name.
       | 
       | I'm all for reducing useless regulation, but sometimes you
       | understand where it originally came from as a legitimate need.
        
       | eslaught wrote:
       | Is it correct to say that when you get something "shipped and
       | sold by Amazon.com", it really comes from them? It's the
       | "fulfilled by Amazon" (the infamous FBA) that you need to watch
       | out for.
       | 
       | It's a bit screwy, but you can filter by seller by clicking into
       | a specific product category, and then selecting Amazon.com in the
       | bar on the left. Then all the items should be "shipped and sold
       | by Amazon.com".
       | 
       | But I've been sort of shocked to find recently that Amazon's
       | prices, even with free shipping, are often not competitive with
       | buying first-party, even with paying the shipping. For a lot of
       | products these days, if there's a recognizable name brand
       | associated with it, I just by first-party. You get it slower, but
       | you know what you're getting, and probably end up giving more
       | money to the seller too.
       | 
       | I would not have seen myself doing this ten years ago.
        
         | elliekelly wrote:
         | I'm actually not sure that's a safe assumption. I could be
         | wrong but I _believe_ Amazon co-mingles products of the same
         | SKU. So if Amazon is selling a book and other sellers have
         | listed the same item as "new" and sent it to Amazon's warehouse
         | I don't believe there is any distinction between the two at the
         | warehouse. So the stock picker might grab Amazon's (presumably
         | authentic) item from the bin when they pack your order but
         | there's also a chance they'll grab the third-party-seller
         | "shipped by Amazon" item. My understanding is that it's all
         | kind of a crapshoot no matter how careful  & deliberate you are
         | when ordering.
        
           | davidbanham wrote:
           | My understanding is that the items have different uuids, but
           | there are no markings on the physical item. They're
           | identified by bin location.
           | 
           | There are lots of bins in the warehouse. They contain up to
           | around five items each. There is a theoretical possibility
           | that two of the same thing from different sellers could end
           | up in the same bin. At that point the picker wouldn't know
           | which is which.
        
             | AnssiH wrote:
             | > There is a theoretical possibility that two of the same
             | thing from different sellers could end up in the same bin.
             | At that point the picker wouldn't know which is which.
             | 
             | Amazon's seller-side stickerless inventory documentation
             | specifically says that identical items from different
             | sellers are never put into same physical bin so that the
             | original source can be traced.
        
               | SnowHill9902 wrote:
               | Do you have any link for that?
        
           | derefr wrote:
           | Not same SKU -- same ASIN. I believe that brands that sell
           | _through_ Amazon (not FBA sellers), who are worried about
           | comingled inventory, can get their official product moved
           | over to a new ASIN, leaving the fakes behind in the old ASIN
           | bin.
        
         | colesouth wrote:
         | OP here - no. "Shipped and sold by Amazon.com" items can be
         | sent to Amazon's fulfillment centers by anyone with a Vendor
         | Central account. There is still plenty of fraud going on there.
         | 
         | In general I would say it is _safer_ than an FBA or FBM offer,
         | but not totally safe.
         | 
         | Vendor accounts are highly sought after by black-hatters
         | because:
         | 
         | 1. It's much harder to track down shenanigans you run on them
         | (since as you said the only public seller info is "Amazon") 2.
         | They generally have higher authority for editing listings, so
         | if you want to change a competitor's images it's more likely to
         | stick from a vendor account
        
       | lph wrote:
       | Pro tip: If you absolutely must buy the junk being sold by
       | MOFFBUZW and other randomly generated drop-shipper brands, the
       | exact same product is usually available on AliExpress for 10% the
       | price.
        
         | breakingcups wrote:
         | I don't like having to give AliExpress my phone number.
        
           | blibble wrote:
           | having been personally harassed repeatedly over the phone by
           | Amazon third party sellers... Amazon is not any better
        
         | dreamcompiler wrote:
         | You've answered a question I've been asking myself for the past
         | couple of years: Why is Amazon trying to become AliExpress?
         | AliExpress already does a good job of being AliExpress.
         | 
         | The answer is that Amazon has quietly pivoted: Their new
         | business model is
         | 
         | 1. Buy stuff from AliExpress.
         | 
         | 2. Mark it up 5x-10x.
         | 
         | 3. Profit!
         | 
         | Amazon probably hopes their customers don't notice they can get
         | the same stuff from AliExpress much cheaper. Which they won't
         | because only about 1% of Amazon's customers have even heard of
         | AliExpress.
         | 
         | Even with speedy free delivery, Amazon's profit margin by
         | marking up AliExpress stuff is probably quite a bit higher than
         | it was for the old Amazon.
        
           | lotsofpulp wrote:
           | > Why is Amazon trying to become AliExpress?
           | 
           | Because all the profit is in being a platform. Otherwise,
           | their retail operations would be looking at the sub 5% profit
           | margins of every other retail business in the US.
        
           | fmajid wrote:
           | It's AliExpress with 2 day shipping for people with poor
           | impulse control. The "free shipping" that costs 900%...
        
             | mindslight wrote:
             | I've got good impulse control and planning. Still, I needed
             | some TNC connectors for a surveying project and didn't want
             | to wait the month for Aliexpress/eBayDirect to show up, so
             | I ordered them off Amazon which had the best compromise of
             | price vs shipping time. Of course I did a visual quality
             | check when they showed up, as required for all direct
             | Chineseum.
             | 
             | It's not surprising this niche has developed. What's
             | surprising is that Amazon seems dead set on undermining
             | their business to support it. It's also surprising that
             | people write these amazed posts like they've just
             | discovered this problem, when it has been going on for a
             | decade.
             | 
             | I read a HN comment a while back that framed the topic of
             | declining quality plus free returns as companies
             | outsourcing their QC to the customers and that really stuck
             | with me. This is really the natural progression of wanton
             | consumerism - so much stuff is sold and never actually used
             | that it's profitable to only worry about the case where the
             | buyer actually uses it and finds it lacking.
        
         | cortesoft wrote:
         | I like getting stuff the same or next day.
        
         | paxys wrote:
         | And ships 12-24 weeks later..
        
         | namdnay wrote:
         | I don't think it's drop-shipping, you see these brands even for
         | stuff delivered in 2-3 days
        
         | geerlingguy wrote:
         | Unfortunately with 500% of the shipping time (most of the time)
         | :(
        
           | DaveExeter wrote:
           | Aliexpress is getting better on shipping times!
           | 
           | I placed an order June 30, it arrived July 17.
        
             | dspillett wrote:
             | That is likely luck: if your order makes a nice round truck
             | full, and that truck full makes a nice round container full
             | at the next stage, and the container is one of the last
             | loaded onto a ship that is due to leave soon, you'll get
             | the best delivery time. The next order will get the worst
             | or close to.
             | 
             | As some of the recent supply chain issues are easing off
             | things will be feeling better when they are in fact moving
             | back in the direction of what was normal.
        
               | NavinF wrote:
               | It depends on location and how often people in your area
               | order from China. I used to get ePacket orders from
               | Shenzhen to San Jose within 10 days every time. Now that
               | ePacket is dead, AliExpress standard shipping takes 14
               | days.
        
           | cheeze wrote:
           | And a terrible return policy
        
         | Cerium wrote:
         | All this cheap junk follows a fairly reliable markup scheme:
         | Factory sells for 1x Taobao sells for 2x Aliexpress sells for
         | 3-4x (2x Taobao) Ebay sells for 8-10x. (~2x Aliexpress)
         | 
         | I think Aliexpress is usually about 20% of the Amazon price,
         | but depending on the item I agree that it can be 10%.
        
           | mrguyorama wrote:
           | With the caveat that on ebay, you can usually find someone in
           | the US wearhousing it for some reason with free 3 day
           | shipping for the same price.
        
             | notahacker wrote:
             | I've actually cross-referenced the original product on
             | Alibaba to check specs when ordering the marked up product
             | using eBay for Click-and-collect...
             | 
             | Reverse image search works wonders against "unique"
             | brandnames.
        
             | wtallis wrote:
             | And quite often when ordering from an eBay seller with US
             | stock, the package that arrives has an Amazon logo on the
             | box.
        
               | krallja wrote:
               | This happened to me: I ordered a cheap UV EPROM eraser on
               | eBay with three-day delivery. It was literally drop-
               | shipped from Amazon, on an Amazon truck, in an Amazon
               | bag. I could have gotten the same (crappy, simple)
               | product on Amazon a day earlier for about a dollar less.
               | But I was trying to avoid buying on Amazon, because of
               | all the reasons posted in this comments section!
        
               | squarefoot wrote:
               | Happened also to me with some products when shopping
               | online either from Ebay or directly from some seller's
               | web shop (I don't have a Amazon account): items came in a
               | Amazon box with all their markings. No problems
               | whatsoever, but the sellers were reliable.
        
             | notatoad wrote:
             | >for some reason
             | 
             | i think the scam here is that amazon or amazon sellers will
             | pay people to warehouse product in the US, because when
             | you're selling aliexpress goods at a 90% markup, you can
             | afford the warehousing. and the people they're paying to
             | run those warehouses list the product on ebay at 20%
             | markup, on the assumption that if it sells they can make an
             | aliexpress order and restock before the amazon seller
             | notices their product is missing.
        
           | nlh wrote:
           | I bought an espresso machine via Taobao last year and had to
           | jump through SO many hoops to get it. But even with the hoops
           | it ended up being an absolute steal - 1/10 the price of a US-
           | based purchase.
           | 
           | Any idea why Taobao goes through such great effort to prevent
           | American buyers from using the platform? (Or was I doing it
           | wrong...? I used one of the Taobao forwarding services)
        
             | OJFord wrote:
             | Something 'generic' anyway, or is it something 'branded' as
             | it were but sold unbadged/not through the intended
             | channels?
             | 
             | Just curious because I've never had any luck finding
             | something specific, just slightly different knock-offs.
             | Which can be fine of course, it's just less obvious to me
             | that should exist than under-the-table selling of extra
             | output, or rogue employees/company or whatever. Higher
             | effort and more enterprising.
        
           | OJFord wrote:
           | I do tend to prefer eBay/Amazon though, unless I'm really
           | sure about it (bought it before, say) since the experience
           | when it goes wrong is so much better. Amazon will
           | refund/replace no questions asked, eBay will be a bit more
           | hassle (MOFFBUZW type sellers tend to want to appease you
           | with a partial refund or random plastic toy for some reason)
           | but nothing a negative rating or such doesn't sort out.
           | 
           | AliExpress.. by the time it arrives I've probably forgotten
           | I've ordered it, and if they won't offer a refund if it's no
           | good/wrong somehow then bank might say the transaction's too
           | old to do anything about (not sure about a time limit on
           | credit card protections, maybe that's a better option), just
           | generally more hassle. Not to mention the janky UX of
           | ordering in the first place. (Why can it never guess both
           | currency and delivery country correctly? UK & GBP isn't an
           | oddball combination...)
        
       | cheald wrote:
       | I've gotten to the point that if it's a nonsense all-caps name or
       | has an item description in broken English, I just don't bother.
       | It's gonna be trash. It'll fail in 3 weeks, there will be no way
       | to get it returned or repaired, the company won't exist, and the
       | product listing will be gone next time you come back to it.
        
         | OJFord wrote:
         | > It'll fail in 3 weeks, there will be no way to get it
         | returned or repaired, the company won't exist, and the product
         | listing will be gone next time you come back to it.
         | 
         | We're talking about Amazon though right? You can definitely
         | return that, that's even inside the official return window (one
         | month).
        
       | yegle wrote:
       | Amazon employees have a "perk" of a 10% off multi-use coupon, up
       | to $1000. It applies to anything whose seller is Amazon (sold by
       | amazon.com).
       | 
       | In the last few years it's been extremely difficult to make full
       | use of the "perk", simply because there aren't a lot of things
       | that are sold by amazon.com anymore.
        
         | Scramblejams wrote:
         | I guess we buy different things. Mine tends to run out pretty
         | early in the year.
        
         | namdnay wrote:
         | Maybe it's different in each country? I've used Amazon in the
         | UK and several European countries, and you can get tons of
         | major brands sold by Amazon (Apple, Dell, Samsung, Gardena,
         | Bosch etc)
        
       | decafninja wrote:
       | I'll be the odd person out and say that whatever it's faults as a
       | company, my shopping experience on Amazon has been great. Not
       | perfect, but nearly so. Certainly better than most other online
       | retail channels, plus the convenience of Prime, and being a "one
       | stop shop" certainly is super useful.
       | 
       | I don't know what everyone is shopping for, But I've bought tons
       | of items across a wide variety of categories. I usually avoid the
       | obvious Chinese knockoff stuff (unless it's some trivially
       | unimportant thing), and don't find it hard to do so at all.
        
         | heliodor wrote:
         | That kind of unimportant stuff is usually found on ebay for
         | much cheaper. Usually things that cost no more than $10 or $20
         | on Amazon sell for much less on eBay. The trinkets category. I
         | make a point of not engaging with that category on Amazon. It's
         | the least I can do to feed the monster less.
        
           | decafninja wrote:
           | eBay is also significantly more difficult and annoying to use
           | than Amazon Prime.
           | 
           | I don't disagree with the morality argument, but Amazon has
           | made things so incredibly convenient for the consumer.
        
             | misterprime wrote:
             | Seriously. If it has that Prime mark on it, I know I'm
             | getting it at a ridiculous speed, plus that 5% cash back on
             | thus ugly old metal card that I used to like. Well, the
             | cash back reward is still very nice.
             | 
             | I really wish I could switch to other online or brick and
             | mortar vendors, but nothing executes as well as Amazon in
             | my experience. I even tried ordering some computer parts
             | from newegg and it was fine, but it felt like I was back in
             | 2002 or so.
        
       | rich_sasha wrote:
       | Amazon carved a good niche for themselves by pretending you're
       | not buying from them but rather some "vendor".
       | 
       | That's not right IMHO. The seller is Amazon; where they source
       | their stuff and what subcontractors they have is their business.
       | 
       | It's like EBay takes more responsibility for products you buy,
       | even though that is explicitly a site for matching random buyers
       | and random sellers. Not that i use ebay much either.
        
         | namdnay wrote:
         | It that were the case, Amazon would be setting the prices, not
         | the contractors
        
       | alangibson wrote:
       | I wonder if theres a business idea in here. Set up a site that
       | looks better than Amazon (not hard) and only list reputable
       | listings on Amazon. Collect affiliate revenue.
       | 
       | Basically just filter out the crap and profit
        
         | tylerrobinson wrote:
         | Right? I had the same idea when I read this. If you're serious
         | about it, reach out to my email in profile. I tried you at your
         | @landshark.io email but it bounced back to me.
        
           | helaoban wrote:
           | I've also mulled different iterations of this idea,
           | specifically with some kind of "on-the-ground" verification
           | of sellers / quality. I lived and worked in China for 8
           | years, with a small spell of that time in manufacturing QC. I
           | know the country well and speak fluently. Feel free to reach
           | out, email in profile, and GP is also welcome to get in touch
           | if you read this!
        
         | cheald wrote:
         | FakeSpot kind of does this. Their browser extension can hide
         | Amazon listings directly on Amazon which fall below a certain
         | trustworthiness threshold.
        
         | intrasight wrote:
         | It would violate their terms-of-service and they'd unplug you
         | in a heartbeat - or after you'd sold a million dollar of stuff,
         | and they'd keep your affiliate cut
        
         | qqqwerty wrote:
         | That is basically what WireCutter is, among many others.
        
           | spathi_fwiffo wrote:
           | I've been less trusting of WireCutter reviews lately. Still
           | see so many of these strange brands listed when I go in to
           | read a review, combined with no real long term testing. Lack
           | of long term testing makes me not trust Consumer Reports as
           | much either.
           | 
           | I still use their reviews as a reference point, but for a lot
           | of things I don't really go for their top selections.
        
             | misterprime wrote:
             | "We used this brand new hybrid truck for two weeks, and
             | it's great!"
             | 
             | Yeah, I'm not sure what to do with that information.
        
           | alangibson wrote:
           | They are all content marketing. I'm thinking of essentially
           | an alternate storefront that is a garbage filter.
        
         | vineyardmike wrote:
         | The issue is that the listing URLs are shifty and reference
         | different things over time, and the listings can be hijacked.
        
           | alangibson wrote:
           | A URL is tied to an ASIN, so those don't change.
           | 
           | But the listing can get hijacked. There's an opportunity for
           | improvement. Take down a listing when creative suddenly
           | changes, for example.
        
       | AlexandrB wrote:
       | The ending is rather unexpected:
       | 
       | > despite all of this, i still mostly love Amazon as a customer.
       | it played a big role in getting my e-commerce business off of the
       | ground and i'm grateful for that.
       | 
       | "It's a flea market full of cheap (and sometimes dangerous) junk,
       | but I still love it!"
        
         | Analemma_ wrote:
         | It's a hostage situation. This is how you can tell Amazon is a
         | dangerous monopoly: when even the people they fuck over have no
         | choice but to smile and say, "But we still love 'em!"
        
         | iamthepieman wrote:
         | Flea Markets are great. You can find obscure stuff you didn't
         | even know existed or that you needed. Amazon is a flea market
         | shoved into a Costco with bots stocking shelves with whatever
         | shows up at the loading dock. You think you're walking into a
         | reputable retailer, it has all the signs and signals of one,
         | but you're not.
        
           | larrik wrote:
           | Whoa whoa whoa, don't besmirch Costco like that!
        
         | tenebrisalietum wrote:
         | You do get the junk quickly and can send it back easily.
        
         | kelnos wrote:
         | And that's why Amazon isn't working to fix this problem --
         | because they don't see it as a problem. Despite the
         | complaining, people still sell stuff on Amazon, and people
         | still buy stuff on Amazon, and presumably Amazon is happy with
         | their revenue numbers. So why change anything?
        
       | vineyardmike wrote:
       | I've been slowly trying to de-amazon my life, even more
       | aggressively than trying to de-google (which is easy once you
       | accept that search result quality is still good elsewhere). I got
       | a Shoprunner account and Walmart plus from AMEX and recently
       | started using it. I also found that VISA gets you a shipt
       | account.
       | 
       | Shoprunner let's you buy direct from brand with 2 day shipping,
       | so you don't need to lose that benefit, while avoid "mass
       | marketplace" mis-incentives of amazon like fake products. It has
       | the benefit of being good on clothing, which amazon was never a
       | great destination for.
       | 
       | I haven't used the Walmart "prime-equivilent" benefit, but it
       | seems pretty comparable to amazon prime but at a retailer that
       | has quality control (of some basic level). I'm just not much of a
       | Walmart user.
       | 
       | Shipt gets you "Same day" delivery from stores like target, which
       | is a good counter to the growing same day delivery amazon has
       | been rolling out. I found that its way worse than amazon though,
       | since Shipt is "gig workers" and doesn't connect to the store's
       | inventory very well, so you never really know if your order will
       | be fulfilled in full. I use this for last-minute target orders
       | when I don't have time to visit the store.
       | 
       | Shopify is rolling out a bunch of competing features, but the
       | most useful one is that they'll provide a single app to track
       | your purchases, which means you don't need 20 apps on your phone
       | for each retailer just to track that one package a month you
       | order (or more if that's you).
       | 
       | Oh and now you have a bunch of accounts that you have to give
       | your data to and hope they don't get breached.
       | 
       | TLDR: It's really hard to de-amazon if you're a regular and
       | hooked on the convenience BUT capitalism at work is providing
       | alternatives slowly...
        
       | stuff4ben wrote:
       | Imagine if Amazon dedicated some human effort and time to curate
       | their catalog and reviews instead of their legion of engineers
       | trying to automate the solution and continually failing. Hire a
       | bunch of college interns every semester and they'd have this
       | problem solved.
       | 
       | EDIT: I actually forgot they have this already in Amazon
       | Mechanical Turk!
        
         | htrp wrote:
         | mturk might be legit worse
        
       | 99_00 wrote:
       | Decoupling from China can't happen fast enough.
        
         | trasz wrote:
         | As an European I'd prefer decoupling from US:
         | https://unsafeproducts.com/childrens-products/toy-elmo-recal...
        
       | callahad wrote:
       | The New York Times did some decent reporting into the pseudo-
       | brands which comes closer to answering the question in the title:
       | having a registered trademark unlocks a lot of on-platform seller
       | tools (predictive analytics, early review program, etc.), and the
       | easiest path to a trademark is to have an utterly unique,
       | nonsense name. Some Chinese municipalities were also offering
       | cash incentives for citizens who obtained foreign intellectual
       | property registrations, further exacerbating the problem.
       | 
       | Full article at https://www.nytimes.com/2020/02/11/style/amazon-
       | trademark-co...
        
         | samstave wrote:
         | There was an amazing radio piece a while back about an outfit
         | in NYC of a guy who had a very lucrative Aamazon copy-cat
         | service: it was run by a family of Hassidic(sp?) Jews in
         | (brooklyn?) -- and what they did was have a bunch of them scour
         | Amazon for top rated items - then have their connections do
         | quick knock-off and sell them. it was a fascinating story...
         | Ill see if I can find it.
         | 
         | They were on the early side of this phenom as it was a few
         | years ago...
         | 
         | But this model is with pretty much everything these days Etsy,
         | Amazon, Alibabba-importers etc...
         | 
         | Consumerism is cancer.
        
           | MerelyMortal wrote:
           | I'm not sure what the family's religion has to do with
           | anything, but I was curious about the spelling and put it in
           | my search bar and it's spelled, 'Hasidic'.
        
             | FalconSensei wrote:
             | my thoughts too. Wonder if they would have written 'run by
             | a family of christians'
        
             | samstave wrote:
             | I KNEW people would ask this ; it was a major aspect of the
             | story for some reason. They kept making reference to how
             | these "ultra orthodox jews in brooklyn" were doing some
             | revolutionary marketing/profiteering on the
             | interenet/amazon specifically and how they were making a
             | fortune doing so...
             | 
             | It was _fundamental_ to whomever wrote the piece...
             | 
             | So I mentioned it here.
             | 
             | Sorry I failed your "anti-semetic triggers" - FFS.
        
               | Sebb767 wrote:
               | Well, to be fair, if "these scammers are ultra orthodox
               | Jews" was central to the piece "for some reason", the
               | author might've been _a tad_ on the antisemitic side. At
               | least your (in this context overstated and seemingly
               | unnecessary) mention of their religion makes it sound
               | like it.
        
               | trasz wrote:
               | He specifically mentioned Brooklyn though, so to me that
               | sounds more like starting the story with a general
               | feeling of the place.
        
               | samstave wrote:
               | Basically! this was the take-away
               | 
               | SET THE SCENE: " _What you may think of sleepy hassidic
               | brooklyn as a religious enclave -check out these guys
               | with curls making a killing on amazon knock-offs.!_ "
        
             | fmajid wrote:
             | Well, I distrust Amazon for anything electrical or buy my
             | electronics and optics from the fine folks at B&H Photo,
             | which is owned by a (Satmar) Hasidic family. Sure, that
             | means I can't shop on Saturdays and have a much deeper
             | knowledge of the Jewish high holidays calendar than I'd
             | normally care to develop, but I don't worry about a
             | counterfeit battery blowing up in my face or a SSD upgrade
             | for my computer being a 16GB flash card fraudulently
             | reprogrammed to advertise itself to my computer as a 1TB
             | one.
        
               | dylan604 wrote:
               | Even B&H was susceptible to knock-off batteries.
               | Somewhere in the supply chain, fake batteries were
               | introduced, but not found until sold to customers. B&H
               | actually handled this in the only sane way vs the Amazon
               | shrug of the shoulders.
               | 
               | Supply chain attacks are real and even reputable vendors
               | are susceptible. The difference is how the vendors react
               | with their customers that separates the good vendor from
               | the bad vendor.
        
               | nomel wrote:
               | > Well, I distrust Amazon for anything electrical
               | 
               | I learned this the hard way when I received a counterfeit
               | playstation controller, straight from the "Sony" store.
               | For some reason, none of my reviews, even the positive
               | ones, have posted since that one, which included pictures
               | of a teardown.
        
             | B1FF_PSUVM wrote:
             | > what the family's religion has to do with anything,
             | 
             | Back in the 1980s, NYC shops noticeably run by Hasidic
             | jewish folk were famous for having the best deals in
             | cameras and hifi.
             | 
             | It was not just local, there was a good amount of mail
             | order business, and a large advertising footprint. I think
             | it faded out in internet e-commerce boom, but for older
             | shoppers the association may be relevant.
        
               | redler wrote:
               | I remember 47th Street Photo was a big one.
        
               | m348e912 wrote:
               | Some of it still exists. B&H photo is a very large jewish
               | owned electronics business out of New York. They have
               | some of the best high end electronics selection available
               | online and last time I checked they are closed on the
               | sabbath.
        
           | 0xfeba wrote:
           | Amazon itself does that with "Amazon's Choice" brand or
           | whatever. They use the stats of top selling items, clone it
           | for cheap, and take all the sales.
           | 
           | https://www.reuters.com/investigates/special-
           | report/amazon-i...
        
             | woevdbz wrote:
             | After a couple really bad experiences with product quality
             | (think clothing items that don't last after a couple
             | washes) I no longer buy Amazon branded items. It's going to
             | play against them over time if they keep messing up on
             | quality.
        
         | alangibson wrote:
         | I've listed a few things on Amazon. This is very much true. If
         | you don't have a registered trademark youre a second class
         | citizen. You can't upload a video, for example.
        
         | jjwiseman wrote:
         | Thank you. I read the whole thread and then realized it didn't
         | answer the question posed in the first tweet.
        
         | robocat wrote:
         | https://archive.ph/jbuSK
        
         | derefr wrote:
         | But why are so many of these pseudo-brands exactly 1. six
         | characters long, 2. all caps, and have 3. point-form
         | descriptions that 4. use some particular emoji as bullet-point
         | symbols, and 5. give each point a separate, usually-capitalized
         | "title" part, 6. enclosed in either square brackets or the
         | even-more-niche punctuation[( )] ?
         | 
         | To me, that reads either like these all being marques of one
         | company; or there being some Chinese "start a turn-key Amazon
         | business" SaaS that most of these pseudo-brands make use of,
         | which generates a brand name for you, and for product
         | descriptions, takes structured key-value input and formats it
         | into text in this style.
         | 
         | Either way, it seems like finding that entity, and preventing
         | _it_ from interacting with Amazon, would stop a majority of
         | this in its tracks.
         | 
         | See also: https://www.youtube.com/watch?v=mofiQ7EGBH8 -- all
         | the branded "knock-off" smartphones on Wish/AliExpress with
         | hardware meant to look like some well-known phone, but with
         | generic software (usually with a start-up screen that says
         | "WELCOME"), _are_ in fact made by a single white-label
         | manufacturer, Microhand /KST
         | (https://www.microhand.net/english/).
        
           | dwringer wrote:
           | I wonder if the telltale signs are much the same as in spam
           | emails: a tool to filter out customers who are more
           | discerning and thus liable to cause problems with Amazon if
           | they get ripped off (demanding refunds, reporting seller
           | misconduct, etc).
        
           | thirtyseven wrote:
           | What's hard to believe about several thousand sellers all
           | copying each other's homework?
        
             | derefr wrote:
             | Because it's not just the big things that are the same;
             | it's the little points of style that a "marketplace of
             | ideas" wouldn't think to share or copy.
             | 
             | You'd expect, if you allowed someone to study your notes
             | before a test, that they'd possibly end up using similar
             | turns-of-phrase to yours on the test. You _wouldn 't_
             | expect that they'd end up learning to perfectly duplicate
             | your handwriting. It'd both be too hard, and not worth it,
             | to do so; and they already have their own handwriting
             | style. So why would they?
        
               | jonas21 wrote:
               | Ah, but if you both learned to write from the same
               | person, then you _would_ expect the handwriting to look
               | similar (even if you didn 't let them see your notes).
               | 
               | And I think that's what's going on here. Take a look at a
               | Chinese-language web site, like http://news.baidu.com
               | 
               | You'll see that it has the "niche" punctuation you
               | mentioned, lots of point form descriptions with emoji
               | bullets, and nearly all the latin script on the page is
               | composed of short strings of all-caps text (many of which
               | are acronyms like "IPO" or "AEX" that would be
               | nonsensical if you didn't already know what they meant).
               | 
               | Some of these stylistic elements are naturally going to
               | bleed over into Amazon listings too.
        
               | derefr wrote:
               | That's certainly an alternative possibility; more likely,
               | IMHO, than sellers copying one-another perfectly.
               | However...
               | 
               | > You'll see that it has the "niche" punctuation you
               | mentioned
               | 
               | It does, but there are only two examples of it on the
               | page right now. (It _is_ a thing common to Chinese text
               | generally, but it 's not the first thing you'd reach
               | for.)[()] gets used on this page as a sort of "tag" or
               | "section" for a story. In Amazon product descriptions,
               | meanwhile, it's being used to form a sort of two-tier
               | "[(title)] body" text; as if compressing a slide-deck
               | slide onto a single line. That's not what those
               | characters are "for", in Chinese. It's a misuse. A
               | Chinese reader would be confused.
               | 
               | > lots of point form descriptions with emoji bullets,
               | 
               | There are no emoji bullets on Baidu; there are _styled_
               | bullets. But also, when I say  "emoji bullets", I don't
               | mean that they use emoji _as_ bullets; I mean that they
               | use regular bullets, _and then_ use emojis as additional
               | "decorations" for each point. Like this:
               | https://i.imgur.com/xW3uPEP.png . AFAIK, nobody does
               | this, anywhere on the Internet, Chinese or otherwise,
               | other than on these brands' Amazon product pages. Because
               | it's silly.
               | 
               | Consider also: if this was just "the way Chinese people
               | write product descriptions on marketplace websites", then
               | you'd expect to see it happening on e.g. AliExpress. But
               | you don't. AliExpress product listings just use regular,
               | random+inconsistent styling, with a diffusion of
               | different stylistic techniques spreading via natural
               | selection of sellers; with none of these particular
               | techniques being among them. It's _only_ a certain
               | implicit web of a few thousand Amazon product brands,
               | that have this extremely-consistent style.
        
               | travem wrote:
               | > You'd expect, if you allowed someone to study your
               | notes before a test, that they'd possibly end up using
               | similar turns-of-phrase to yours on the test. You
               | wouldn't expect that they'd end up learning to perfectly
               | duplicate your handwriting.
               | 
               | Consider a foreign seller who perhaps doesn't have a
               | great grasp of the English language or the cultural
               | context of the US. When you add your own spin to someone
               | else's idea you are leveraging a lot of implicit
               | knowledge to be able to spin it in a way that makes
               | sense. If you don't have that implicit knowledge (and are
               | not going to be penalized for verbatim copying) why try
               | something different from what you have seen be successful
               | already?
        
               | derefr wrote:
               | What I'm saying is that it would take an immense amount
               | of effort, looking at literally tens of thousands of
               | Amazon listings, to even _realize_ that  "this is what
               | everyone else is doing." I noticed these patterns because
               | I personally went through the top 100 items in every
               | leaf-node category of the Amazon store a few months back
               | (because I treat "finding obscure solutions to problems I
               | didn't know I had" as a hobby.) No new Amazon seller is
               | going to do that; and so no new Amazon seller is going to
               | notice _every detail_ of the pattern.
               | 
               | Or, to put that another way: if this were a "marketplace
               | of ideas", there'd be a certain amount of mutation, of
               | copying error, to be expected, from individual sellers
               | not noticing _all_ of the stylistic quirks other sellers
               | use; and instead substituting something random.
               | 
               | But instead, what you see is _perfect_ copying of style,
               | with _no_ mutation or variation, among what are
               | ostensibly _thousands_ of distinct sellers /brands.
               | That's implausible.
               | 
               | (Also, for a bit of a knock-down argument I maybe should
               | have pulled out sooner: when there's an update to the
               | "optimal style" used by these brands? They _all change_.
               | All at once. Thousands of different brands got rid of the
               | [()]  -- replacing it with [] -- _on the same day_ , some
               | time last year. Real independent sellers, even if they
               | notice tiny changes in popular style like that, can't
               | react that fast, and don't have time to be constantly
               | updating _all_ their product listings. But a SaaS sales
               | platform with a post-maintenance bot sure does!)
        
               | oceanplexian wrote:
               | Conspiracy Theory: Maybe the sellers aren't human but
               | actually an ML model run amok
        
               | the_gipsy wrote:
               | Maybe amazon cracked down on those weird barckets, just
               | for cleanliness sake.
        
               | redler wrote:
               | That sort of bulk change, all at once, might just be
               | Amazon deciding to canonicalize the bracket menagerie.
        
               | derefr wrote:
               | Not so: the change happened across all these thousands of
               | brands that had the exact style; but it _didn 't_ happen
               | to the minority of posts that _were_ from  "real"
               | independent Chinese marketplace-of-ideas sellers, who
               | _had_ copied the style with errors, or independently
               | reinvented it. Those other listings still use the
               | dictionary-headword brackets. So no Amazon-side
               | canonicalization was performed.
        
           | honkdaddy wrote:
           | >"start a turn-key Amazon business"
           | 
           | From the very limited research I've done, it is something
           | relatively similar to this. There's a market in China of
           | selling e-books which teach you various ways to make money on
           | the English-speaking web without having to know much English
           | yourself.
           | 
           | I mean it makes sense, if you go to BlackHatWorld or
           | HackForums there are loads of people selling guides teaching
           | you to do similar stuff, they're just in English. I imagine
           | that given China's position in the marketplace, it's probably
           | fairly lucrative for an individual or small company to make
           | nonsense brands and sell stamped tech-junk for 10x markups to
           | Americans.
        
           | blowski wrote:
           | A lot of fraud is remarkably uncreative. Look at Companies
           | House in the UK - you can spot many of the scams a mile off.
        
             | derefr wrote:
             | But these are the kind of properties where it takes a lot
             | of staring at many different examples to even spot the
             | pattern.
             | 
             | I don't expect that someone deciding to do their own spin
             | on this would bother to notice these little things. It'd be
             | like someone setting out to make their own mass-
             | manufactured chicken nuggets, and _accidentally_ recreating
             | the exact set of nugget shapes McDonald 's uses.
        
           | hgsgm wrote:
        
           | makeitdouble wrote:
           | > Either way, it seems like finding that entity, and
           | preventing it from interacting with Amazon, would stop a
           | majority of this in its tracks.
           | 
           | From the comments I was expecting a flood of knock-offs or
           | really problematic products, but it seems the main argument
           | is they're cheap and delivery takes a boat trip across the
           | globe.
           | 
           | Is there any solid reasons these vendors shouldn't be on
           | Amazon ?
           | 
           | The knock-offs on AliExpress look to me like a different
           | problem.
        
         | throwway1490 wrote:
         | The New York Times doesn't answer if this is beneficial for
         | consumers, which is obviously the thing smart people want to
         | know. Like why does Amazon put up with this?
         | 
         | Even if zero people bought these weird brand products, their
         | existence causes prices to go down, because prices are at the
         | margin, and that's why it pisses off our Tweeter. Because he
         | has to sell for less profit.
        
           | majormajor wrote:
           | Obviously it wasn't good for the person that went blind.
           | 
           | You can debate, of course, where one should draw the line in
           | terms of a race to the bottom of the quality barrel crosses
           | from "good" to "bad" but intentionally avoiding liability and
           | responsibility through lies and shell companies is a pretty
           | clear case.
           | 
           | There's plenty of foreign-brand stuff available for good
           | prices at equal-to-or-higher-quality domestic US brand stuff.
           | But then there's also complete garbage scam trash, and Amazon
           | should absolutely deal with that.
           | 
           | At least the stupid-ass brand names make it easy so far to
           | avoid this stuff.
        
           | pbourke wrote:
           | My n=1 observation is that these bogus listings cause me to
           | either find a well-known brand and/or go somewhere else that
           | has more trustworthy listings.
        
           | squeaky-clean wrote:
           | The only reason it causes prices to go down is because they
           | don't follow regulations or are outright fraud. If they were
           | legitimate businesses they wouldn't be playing Amazon Ban
           | Whack-a-Mole
        
         | hgsgm wrote:
        
       | jmrm wrote:
       | It's a shame how Amazon is bloated of Chinese off-brand products
       | with mediocre quality. Some of them are simply products from
       | AliExpress, DealExtreme, or similar Chinese websites but sold
       | more expensive.
        
       | spicymaki wrote:
       | The scam is enormously profitable for Amazon and the Chinese
       | black hats. You can tell it is really profitable because Amazon
       | will compensate you for up to $1000 for damages caused by this
       | junk. https://www.bbc.com/news/business-58163915
       | 
       | I believe that Amazon probably could not turn the screws on these
       | companies even if it wanted to. It would be a massive loss to
       | their revenue and share holders would revolt. It would bring
       | prices up in aggregate if these companies could not sell junk on
       | the platform.
       | 
       | The best they can do is play coy and hope the US government or EU
       | does not crack down hard on them. Caveat Emptor my friends!
        
       | [deleted]
        
       | wnevets wrote:
       | The amount of non sense on amazon these days has me just ordering
       | from target or other retailers.
        
       | WheatM wrote:
        
       | cronix wrote:
       | You'll also find the same product with same description/images
       | listed by multiple different "companies" all with odd names like
       | this.
        
       | Trias11 wrote:
       | Rock bottom prices, free delivery (with prime) + one click, no
       | risk, no question asked refunds overweight fakes and crap.
       | 
       | Hard to argue with that, honestly.
       | 
       | Obviously if you want to buy genuine Rolex, or quality European
       | made tools, Amazon is not the place.
        
       | draw_down wrote:
        
       | Cupertino95014 wrote:
       | Someone in the postings wonders what would happen if Retail was
       | split from AWS.
       | 
       | Good question. Supposedly Retail is not profitable and AWS
       | carries all the weight for the company. I don't know if that's
       | true or not (?)
       | 
       | Anyhow, I don't think it would make that much difference. The
       | reputational hit that Retail takes every day probably does not
       | carry over much to AWS, nor does AWS good will (if there is any)
       | help Retail at all.
        
       | d23 wrote:
       | I look for alternatives to Amazon every time now and have
       | cancelled prime after 15 years.
        
       | chainwax wrote:
        
         | [deleted]
        
         | pvg wrote:
         | _Please don 't complain about tangential annoyances--things
         | like article or website formats, name collisions, or back-
         | button breakage. They're too common to be interesting._
         | 
         | https://news.ycombinator.com/newsguidelines.html
        
         | spiderice wrote:
         | It's so tiresome to read this on every twitter thread that gets
         | posted to HN
        
           | xyzal wrote:
           | But you agree, don't you?
        
             | _moof wrote:
             | Completely beside the point. It's exasperating to see an
             | identical tangent on every discussion.
        
           | pvg wrote:
           | Downvote and flag them. Be the punitive fist of messageboard
           | justice you want to see in the world!
        
       | mod wrote:
       | Cole South used to be one (probably still is) of the best poker
       | players in the world.
        
       | quwert95 wrote:
       | I have a tip for Amazon shopping related to these weird brand
       | names: Do not buy anything that will go in or on your body. Doing
       | this significantly reduces the likelihood of counterfeit or
       | poorly packaged goods.
        
       | Havoc wrote:
       | >1. i just need some commodity cheap and fast, and am not too
       | worried about safety or authenticity.
       | 
       | Made this mistake with a cheap rice cooker. Main voltages, high
       | temps, water and steam and sketchy wiring was a terrible plan
        
       | Aachen wrote:
       | The long twitter message list doesn't contain an actual answer to
       | the question. Just a rant everyone likes to agree with and would
       | like to see solved and that's why this is on the top 3 front
       | page, no actual interesting content (stay for the discussion,
       | though, but save some time reading the OP).
        
         | aendruk wrote:
         | It's disappointing. I'm all too familiar with the phenomenon of
         | marketplace spam by seemingly nonsense all-caps brand names,
         | and have been curious about the reasoning behind the names. How
         | are they chosen? Is it really nonsense or just a language I
         | don't know? Are there patterns to it? Plausible influences?
         | 
         | I waded through Twitter's hostile interface only to be made a
         | fool of by hostile content.
         | 
         | Update: At least the title here has been changed now to remove
         | the trick lede.
        
         | alibarber wrote:
         | I thought the takeaway was 'any suitable dictionary word would
         | likely have been taken, or make as much sense as random
         | nonsense anyway, and they're creating so so many of these pump-
         | and-dump brands hawking junk that it's easier to just use a
         | literal random character string'
        
       | TameAntelope wrote:
       | Is there an opportunity to create a marketplace that does
       | meaningful validation and testing of the items on it, such that
       | when you buy a product, you can be guaranteed to be getting the
       | real thing?
       | 
       | What could a competitor do to attack Amazon here?
        
       | jollyllama wrote:
       | My favorite example is BEEGOD, I was never sure if it was "be
       | god", "bee god", or "be good."
        
       | JadoJodo wrote:
       | Pretty interesting. Its odd Amazon allows this to happen, but I
       | guess they have no incentives not to. Reminds me of this video
       | from the Pitch Meeting YouTube guy: https://youtu.be/nQpxAvjD_30
        
         | gibolt wrote:
         | It is becoming hard to find anything trusted online. Here is
         | the equivalent Ryan George video for Google:
         | https://youtu.be/NT7_SxJ3oSI
         | 
         | Same problem. Different clothes
        
         | yjftsjthsd-h wrote:
         | > but I guess they have no incentives not to
         | 
         | I'm surprised that reputation didn't do it. (But I agree;
         | Amazon's behavior certainly seems to show that they don't
         | care.)
        
       | elforce002 wrote:
       | I only shop on Amazon when there's something that's difficult to
       | find. That's it. I prefer spending on niche or small shops.
        
       | toomuchtodo wrote:
       | https://threadreaderapp.com/thread/1550230795230781440.html
       | 
       | https://web.archive.org/web/20220722194603/https://threadrea...
        
       | metalliqaz wrote:
       | Amazon "... is turning their marketplace into a flea market of
       | total junk."
       | 
       | Man if this isn't the dead-on honest truth. Amazon is so garbage
       | now that Walmart.com is a trusted supplier by comparison.
       | 
       | I can't believe Amazon gets away with the crap they do. They so
       | obviously turn a blind eye to constant, serious anti-consumer
       | crap from Chinese sellers. Why? And why doesn't the FTC or any
       | other department do anything?
        
         | wollsmoth wrote:
         | yeah... I kinda use walmart more since it has a better
         | signal/noise ratio.
        
         | kmeisthax wrote:
         | Half of the Twitter thread is just talking about literal bribes
         | paid to Amazon staff to conveniently change things in the
         | system in the black-hat sellers' favor.
         | 
         | This is not a "why don't they fight the spam harder" problem.
         | That's _Google 's_ problem. Amazon's problem is, apparently,
         | that their corporate culture is so toxic and broken as to make
         | any kind of internal controls or moderation outright useless.
        
         | DanAtC wrote:
         | Walmart has third-party sellers now too.
        
         | drpgq wrote:
         | I wonder if they would care more if they got split from AWS
        
         | AdmiralAsshat wrote:
         | > Man if this isn't the dead-on honest truth. Amazon is so
         | garbage now that Walmart.com is a trusted supplier by
         | comparison.
         | 
         | I would have agreed with this sentiment six months ago, but now
         | Walmart allows third-party sellers. I could consolidate to "At
         | least BRICK-AND-MORTAR Walmart stores should have reliable
         | products", but physical Walmart seems to have gotten in bed
         | with this Chinese brand "onn." Their products are _absolute
         | garbage_ , and they seem to have jettisoned everything else
         | from their store. I've had to tell my parents to please stop
         | buying any electronics stuff from Wal-Mart and go to a Target
         | or something when their iPhone cable breaks so that they can at
         | least get a proper Anker cable.
         | 
         | It's really tiring how much time I have to spend protecting my
         | family from junk products these days.
        
           | metalliqaz wrote:
           | I should add that I always select "available for pickup" when
           | searching for something. In other words, stuff that B&M
           | stores sell.
           | 
           | But even still, the third-party sellers aren't as bad on
           | walmart as they are on amazon
        
             | zucked wrote:
             | They're literally the same - I see the same product sold by
             | shady third parties being sold on both sites. At least with
             | Walmart you can select "Available for pickup" and get
             | products that Walmart themselves sell and stand behind.
        
           | AlexandrB wrote:
           | I think "onn" is just Walmart's "store brand" for generic
           | electronics[1]. Kind of like "Insignia" and BestBuy. The
           | design and manufacturing is all outsourced and these are
           | usually quite crappy as one would expect.
           | 
           | > Walmart is Onn's parent company. Onn is Walmart's generic
           | brand electronics label, and Onn products, including Onn TVs,
           | are only available in Walmart stores.
           | 
           | [1] https://sycamorenet.com/blog/who-makes-onn-tv/
        
             | AdmiralAsshat wrote:
             | Regardless, the last time I went into a Wal-Mart where my
             | parents live, it wasn't just that they were prioritizing
             | the onn brand stuff: it was literally all they had.
             | Reliable third-party brands like Anker weren't even on the
             | shelves anymore.
        
               | HeyLaughingBoy wrote:
               | I have a hunch this might be Walmart's finely tuned
               | supply chain figuring out that Onn is what sells best at
               | that location so they overstock that particular store
               | with them.
               | 
               | Last time I was in Walmart (2 days ago) I picked up a
               | SanDisk SD card specifically because I've had good luck
               | with them. All the other brands were there and Onn was
               | just the stuff on the bottom shelves.
        
         | rexf wrote:
         | TFA:
         | 
         | > what's the root cause of all of this?
         | 
         | > Amazon courting overseas manufacturers and sellers at all
         | costs.
         | 
         | Why though? How does it benefit Amazon to have endless, no-
         | name, bad quality listings? It makes the consumer experience
         | awful & dangerous, not to mention the continued lowering trust
         | in the marketplace.
         | 
         | As others have mentioned, it's often better to go to
         | Target/Walmart/Costco/etc to buy from a reputable supply chain
         | (instead of risking getting counterfeit goods from Amazon).
         | 
         | Amazon excels on shipping speed (logistics), but why bother
         | when it's mostly garbage that sometimes gets returned?
        
           | svachalek wrote:
           | It really seems like they want to be a shipping and warehouse
           | service and get out of retail entirely. Maybe better profit
           | margins, or an easier way out of looking like a monopoly. I'm
           | sure they've got some metric to quantify how much profit
           | they're getting for each ounce of reputation lost and they're
           | #winning.
        
           | metalliqaz wrote:
           | Yeah I wish he had elaborated on that point. What are they
           | doing to court those sellers and most importantly, why?
           | Surely they know that their reputation is going down the
           | tubes. Are they just so dominant now that they don't care?
        
             | comicjk wrote:
             | Probably Amazon is afraid of being replaced by AliExpress,
             | which has lots of these sellers and their low prices.
        
               | snazz wrote:
               | As long as Amazon has their fulfillment and delivery
               | network, I don't think they'll ever be replaced by
               | AliExpress (in the US, at least). I've never seen anyone
               | delivering packages in an AliExpress van :)
        
         | mtlmtlmtlmtl wrote:
         | Just recently Amazon allowed me to buy a kindle book for my
         | specific kindle device, which turned out to not be supported.
         | But they still allowed me to purchase and deliver it to this
         | kindle. Only once I went to the device to sync it did I learn
         | that it was incompatible. I was not allowed a refund.
         | 
         | The reasonable behaviour would of course be to give a pop-up
         | like "hey, you're trying to buy a book that doesn't work for
         | your Kindle, are you sure this is what you want?" I bet they
         | have some sort of disclaimer hidden away in some giant heap of
         | legalese making it "legal" but the whole flow was clearly
         | designed to trick people this way. And I'm a programmer, I
         | don't get tricked as easily as the average person in this
         | context(I hope).
         | 
         | Amazon is full of minor counts of fraud like this and at their
         | scale I bet it adds up to real money.
        
           | metalliqaz wrote:
           | I'm amazed they even sell books in the Kindle store that
           | don't work with all the Kindles. Like, it's a book... what's
           | not compatible???
        
             | mtlmtlmtlmtl wrote:
             | Beats me. It's even a Paperwhite, not like it's completely
             | prehistoric either. The book was Operating Systems: Three
             | Easy Pieces. Hell it's even freely available in html
             | format, but I wanted to buy it anyway because I like to
             | support authors of great books whenever possible. I've not
             | yet tried to sideload the free version, but I bet it would
             | work...
        
           | loloquwowndueo wrote:
           | All the books I've bought for my kindle have a "bought by
           | mistake? Press here" thing which instantly removes and
           | refunds it.
        
             | mtlmtlmtlmtl wrote:
             | I've never seen anything like that. I was able to request a
             | refund, and I did, but it was denied. I then contacted
             | support with no luck there either. Maybe you have consumer
             | protections I don't in your country?
             | 
             | Nevertheless, why on earth would it allow the purchase to
             | happen when it was set to deliver to a specific unsupported
             | kindle, my only one? It just makes no sense other than as a
             | scam.
        
         | Booktrope wrote:
         | On the other hand, much of what passes for "reputable" brands
         | is just reselling the crap from the same sellers, but with a
         | "trusted" name on it.
        
           | AlexandrB wrote:
           | See also this blog post on USB-C hubs:
           | https://overengineer.dev/blog/2021/04/25/usb-c-hub-
           | madness.h...
        
         | bendbro wrote:
         | Walmart does dropshitting too. Hell, even Home Depot is getting
         | into it. You can often find the same piece of garbage furniture
         | on all 4
        
       | spaceman_2020 wrote:
       | Everyone who does anything online should be required to hang out
       | on some black hat internet forums and marketplaces.
       | 
       | It really opens up your eyes to the sheer size of the fake
       | account and bot traffic, market. It makes you skeptical of
       | everything you see online.
       | 
       | You can buy verified Twitter accounts, blue check mark accounts,
       | Facebook ad accounts, Google AdSense/AdWords accounts, Amazon
       | accounts, and more bot traffic than you can imagine. All for a
       | few hundred dollars at most.
       | 
       | I wonder what the internet would really look like if there was no
       | bot traffic, fake clicks, and fake accounts.
        
         | ms4720 wrote:
         | Porn and cat pictures
        
           | ChrisMarshallNY wrote:
           | Furry? You can have both!
        
             | amelius wrote:
             | This sent me down a rabbit hole.
        
               | fknorangesite wrote:
               | That's one way to put it.
        
               | anakaine wrote:
               | Don't linger too long. You'll wind up like Alice.
        
         | thrwwy5685865 wrote:
         | Everyone who does anything online should be required to hang
         | out on some black hat internet forums and marketplaces. It
         | really opens up your eyes to the sheer size of the fake account
         | and bot traffic, market. It makes you skeptical of everything
         | you see online.
         | 
         | You can buy verified Twitter accounts, blue check mark
         | accounts, Facebook ad accounts, Google AdSense/AdWords
         | accounts, Amazon accounts, and more bot traffic than you can
         | imagine. All for a few hundred dollars at most.
         | 
         | I wonder what the internet would really look like if there was
         | no bot traffic, fake clicks, and fake accounts.
        
           | pixl97 wrote:
           | >I wonder what the internet would really look like if there
           | was no bot traffic, fake clicks, and fake accounts
           | 
           | So kind of the internet we had in the early to mid 90s
        
           | spaceman_2020 wrote:
           | Brilliant! :)
        
         | [deleted]
        
         | Nextgrid wrote:
         | > I wonder what the internet would really look like if there
         | was no bot traffic, fake clicks, and fake accounts.
         | 
         | In an economy where the only thing that matters is actual money
         | there wouldn't be any bots - after all I don't see bots queuing
         | up to _buy_ stuff. This is a problem the bullshit advertising
         | and  "growth & engagement" industry brought on themselves. If
         | you pay people to click on stuff, they're gonna click it, tell
         | others to click or build machines to click.
        
           | lovich wrote:
           | There are definitely bots to buy things. Finance alone does a
           | fuck ton of automation to buy things at far faster reaction
           | speeds than possible and then there's the
           | eBay/Amazon/whatever online retail bots that exist to scoop
           | up in demand items to then flip
        
             | Nextgrid wrote:
             | Bots that buy things only do so to address a temporary
             | inefficiency in the market - they won't work perpetually
             | and you can argue their actions do provide value.
        
           | pyinstallwoes wrote:
           | Now who's putting the token into who?
        
           | SamBam wrote:
           | It's in the actual-money economy as well. That was the point
           | of the article.
           | 
           | Anytime you have thousands of versions of things to sell
           | (Amazon) you're going to need a ranking mechanism. And
           | ranking mechanisms can be gamed by bots and other tricks.
        
           | spaceman_2020 wrote:
           | Bots don't buy stuff, but bots can push human persuasion
           | triggers. Something with 10,000 positive reviews on Amazon
           | feels like a much better buy than something with 2 reviews.
        
         | hasperdi wrote:
         | I'm curious... could you give some examples of these blackhat
         | forums?
        
           | zachkatz wrote:
           | https://www.blackhatworld.com/
        
             | lopatin wrote:
             | I used to hang out on that forum many years ago during my
             | school lunch breaks, before I found the light. Never
             | thought I'd see the day it's linked to from HN.
        
               | CSMastermind wrote:
               | It reminded me of https://www.antionline.com/ which I
               | used to hang out on like 20 years ago. To my surprise it
               | appears to still be up and running.
        
         | [deleted]
        
       | distrill wrote:
       | Unless I missed it, he didn't really talk about why these names
       | exist, other than to suggest it might be a troll?
       | 
       | Related, I don't understand twitter as a place for long form
       | content. It's difficult to read and it can't be easy to post.
        
         | Narretz wrote:
         | The idea is that these names are generated pseudo-randomly or
         | arbitrarily because they have no brand value. Sellers that use
         | them run through "companies" quickly as they get banned for
         | forbidden practice or because their reputation tanks. Then they
         | create the next seller account with another name.
        
           | distrill wrote:
           | Ah, yeah, I suppose. Maybe I need things spelled out for me.
        
         | misterprime wrote:
         | I've been wondering why I do like Twitter for long form
         | content. At first, I hated it. But then I got caught up in
         | several long threads, and invariably at the end someone would
         | link the threadreader collection of the whole thing. I kept
         | thinking, I'm just going to start going to the bottom and
         | looking for that link, but I never did.
         | 
         | Instead, I learned to love it. It's almost a way of being
         | reminded again and again about who is speaking, and it gives
         | you a little feedback of how interesting other Twitter users
         | found that particular section.
         | 
         | I don't really like that I learned to love it. I think it might
         | be unhealthy. But that's a different issue.
        
         | namdnay wrote:
         | That article was a bit of a bait-and-switch: instead of
         | explaining why the Chinese resellers all use similar patterns,
         | the author just spent 30 twitter posts complaining about being
         | undercut by cheap Chinese crap
        
         | mfkp wrote:
         | Here's unrolled version, easier to read:
         | https://threadreaderapp.com/thread/1550230795230781440.html
        
       | coding123 wrote:
       | my wife and I have been increasingly buy on Target, HomeDepot and
       | other sites to buy things because the brands are much more likely
       | to have a legit business backing them up.
       | 
       | Generally too one of the causes of this craziness is that we keep
       | outsourcing our manufacturing to China. China is only making
       | these items because a much larger American company like OXO has
       | them making really awesome kitchen items (for example) So it's
       | not that hard for the same factory to create a series of shell
       | companies that also sell the OXO stuff. I mean how hard is it to
       | copy and paste the ads that the legit companies make and sell
       | directly?
       | 
       | If we didn't outsource everything then it wouldn't be happening.
        
         | dkarp wrote:
         | I recently moved to the US from the UK. In the UK, we have
         | Argos that sells a few versions of each product at different
         | price points. If you pay more, you get better quality and you
         | aren't sifting through hundreds of fake brands of similar
         | products.
         | 
         | Target is definitely the closest we've found over here.
        
         | aimor wrote:
         | I've been making a conscious effort to buy things manufactured
         | in the USA. Made in USA still exists for a lot of things and
         | the quality and design is superb compared to all the Chinese
         | junk. What really surprises me is the prices are also very
         | reasonable.
         | 
         | Right now buying home goods online is a nightmare: Search
         | engines don't help, the big retailer websites are full of junk,
         | prices are unbelievable. But I've had great success identifying
         | the handful of companies that make X in the USA and ordering
         | directly from them.
        
       | ohlookcake wrote:
       | I was excited to know where the names come from, and after
       | reading all of the tweets I still don't know. If the answer is
       | just: it's a random collection of letters because it's not a
       | brand they want to build, then that's a very predictable and
       | uninteresting answer.
        
       | barbOzon wrote:
       | The author writes:
       | 
       | > _how can you protect yourself as a consumer?_
       | 
       | Followed by a tedious list of hoops to jump through around
       | verifying authenticity to a point where you might not get stung.
       | 
       | At this point, is it not better to just give up on Amazon and use
       | a retailer that takes its product sourcing more seriously?
       | 
       | Continuing to use Amazon when you know how full to the brim of
       | scams it is, just seems to me like rewarding them for bad
       | behaviour.
       | 
       | Take your money elsewhere, with everyone else, and let the
       | invisible hand of the market give Amazon a bloody good slap.
        
         | karaterobot wrote:
         | Looking at the name of the company, reading recent reviews, and
         | ensuring there is a non-obviously-fake address associated with
         | the business doesn't sound like a tedious list of hoops to jump
         | through to me. You should do all this stuff on any marketplace,
         | Amazon or elsewhere.
         | 
         | Honestly, if we're talking about convenience, Amazon is pretty
         | much the best game in town. They have many documented failings
         | and faults, but being inconvenient isn't one of them.
        
           | mentalpiracy wrote:
           | if Amazon just wants to be the market, that's one thing. but
           | they're also trying to position themselves as a brand name
           | with notion of value attached (e.g. amazon basics).
           | 
           | I value my time and don't want a 'caveat emptor' market
           | experience, so I've largely given up on Amazon as a reliable
           | market browser.
        
         | fassssst wrote:
         | My solution was to buy most stuff from Costco/Target/Best Buy
         | instead. Their buyers do good enough vetting that it saves me a
         | bunch of time.
        
           | javajosh wrote:
           | Well, you could also use newegg, bhphoto, alibris, discogs
           | and etsy (gifts) - which are all, like Amazon, purely online
           | retailers. Each of the alternatives beats Amazon in its
           | particular niche, and pretty much always has. But Amazon is
           | convenient because it sells _everything_.
        
         | [deleted]
        
       | Ancalagon wrote:
       | Its funny how much less online shopping Im doing these days
       | specifically because of my bad experiences ordering from Amazon.
       | 
       | I feel super old school going into stores, and even my girlfriend
       | complains about it, but I no longer will risk the annoyance of
       | delivery times and returns processes - nor the risky health
       | effects of buying food online or clothing or kitchen ware that
       | I'll interact with often.
        
         | nopenopenopeno wrote:
         | I find it more and more difficult to return items to stores in
         | the US because they keep their returns deparments so short-
         | staffed. Home Depot and Target are 2 places where I have stood
         | in line for 45min to 1hr just to return something.
        
           | Ancalagon wrote:
           | My experience is the opposite - at least with HD. I come in,
           | wait 5 minutes max, and return my item and the money is back
           | on my card within the day. Never had a hassle either
           | returning even more expensive, even custom-fit orders (window
           | blinds).
           | 
           | I don't know about target as I don't shop there too often.
        
             | NavinF wrote:
             | Yep, my local Home Depot has no line for returns and they
             | don't ask questions. Example: They gave me a full refund
             | when I returned an empty box of wooden dowels after I used
             | them for a project and realized the box had fewer dowels
             | than advertised (likely because someone opened it and stole
             | a few).
        
         | coldpie wrote:
         | Yes, I've switched almost entirely to B&M shopping, and I
         | haven't ordered from Amazon specifically since 2019. Physical
         | stores have limited retail space, so they have a good reason to
         | be choosy about what they stock. It's worth a few extra bucks
         | to me to not have to sort through online flea markets like
         | Amazon (plus, it gets me out of the house).
        
       | rootusrootus wrote:
       | I still end up using Amazon for a lot of things, but I do find
       | the gibberish chinesium crap somewhat amusing. I won't buy
       | anything that isn't sold by Amazon, brand name, and not a battery
       | or other really common counterfeiting target.
       | 
       | I also use eBay sometimes, but the prices are 9/10 times higher
       | than Amazon for brand name items.
        
       | tryptophan wrote:
       | Shopping on amazon is really an awful experience nowdays. I
       | really do not want to search through 40 pages of water kettles of
       | really dubious brands. It is so anxiety inducing and unpleasant.
        
         | bee_rider wrote:
         | It is fine for, like, getting an HDMI cable.
         | 
         | I would never buy something from Amazon that touched my food.
         | 
         | Electronics more complicated than a cable require some review,
         | figuring out if there's a reputable brand underneath, etc.
        
           | Nexxxeh wrote:
           | >It is fine for, like, getting an HDMI cable.
           | 
           | Only true for what are, now, low-end HDMI cables. Really
           | difficult to get a good one that's actually within spec for
           | high-bandwidth applications.
        
             | shantara wrote:
             | I highly recommend Blue Jeans Cable -
             | https://www.bluejeanscable.com/store/hdmi-cables/hdmi-
             | cable....
             | 
             | Their cables were the only ones that consistently delivered
             | full promised bandwidth and stable connection even at long
             | cable lengths. Plus, their email support has been very
             | helpful, and had the same "quality cables, no bullshit"
             | attitude as the rest of the website.
             | 
             | No affiliation, just a happy customer of 5+ years.
        
               | fmajid wrote:
               | +1, BJC is the place to go for custom AV cables not
               | tainted by audiophile snake oil.
        
               | KerrAvon wrote:
               | Blue Jeans seems to have pretty reasonable prices, too,
               | although I didn't look at shipping.
               | 
               | I've found Monoprice's higher-end HDMI cables to be
               | reliable.
        
         | WildGreenLeave wrote:
         | In The Netherlands we have 2 big mainstream shops for
         | electronics, this is Bol.com and Coolblue.nl. Bol.com started
         | out as a webshop and moved into a marketplace idea (like Amazon
         | does). I know a lot of people that prefer Coolblue over Bol
         | because of this exact reason. Every product that Coolblue is
         | selling has at least some kind of guarantee of quality, because
         | if it is bad, they will have to replace it.
         | 
         | Sadly enough, at this point Amazon.nl is overshadowing this by
         | giving insane discounts and refunds to customers, so I hope
         | they do not win over Bol.com, but I am anxious about it.
        
           | contravariant wrote:
           | Bol.com has put themselves in a bit of an awkward position by
           | being at the mercy of third party resellers, but all Amazon
           | just seems to sell the stuff you can get in the German Amazon
           | with slightly shorter delivery times (for _some_ things).
           | 
           | And at least with Bol.com you only need to deal with
           | (sometimes dodgy) companies in the Netherlands, whereas with
           | amazon you haven't got a clue where it's coming from, and a
           | lot of it just seems to be stuff from alibaba at a big
           | markup.
        
         | SoftTalker wrote:
         | Yeah I haven't bought anything on Amazon for a couple of years
         | now. Got burned once too many times. I went back to buying
         | mostly in local stores. If they don't have what I want, I go
         | online to manufacturers' websites if possible, or to reputable
         | sellers.
        
         | m463 wrote:
         | I think amazon has jumped the shark[1]
         | 
         | There is no practical way to buy a reputable/brand name on
         | amazon.
         | 
         | Some brand names are "available", but it seems not officially
         | and people are buying them at a store and shipping them to
         | customers.
         | 
         | Other brand names are available, but the search results are
         | paid (and manipulated) so they get crowded off the page by
         | sponsored and "5 star (2)" results.
         | 
         | and so amazon as a brand is associated with junk.
         | 
         | 1: https://en.wikipedia.org/wiki/Jumping_the_shark
        
           | ant6n wrote:
           | The problem I'm having in Germany ist that only Amazon
           | reliable delivers to my door, usually next day.
           | 
           | Every other store ships with DHL, which after several days
           | pretends that they ring you, when they don't, and then u can
           | go pick it up at the DHL store a day later.
           | 
           | That's their moat.
        
             | sofixa wrote:
             | I think most of the complaints are directed at the
             | amazon.com. They do not at all reflect my experience with
             | amazon.fr - yes there's no name crap but there's also lots
             | of legit stuff, and it's the majority that comes up in
             | search results (confirmed through third parties
             | recommending the same legit stuff with amazon links).
        
             | cycomanic wrote:
             | I always wonder what products are so important that they
             | need to be delivered next day? The few times I realised I
             | need something urgently it typically means today and even
             | next day delivery is not enough, so I go to a store and
             | possibly pay a slightly higher price. For everything else
             | it doesn't really matter if it is one or 5 days. Is the
             | next day delivery really necessary or does it just appeal
             | to our impulse of needing to have it in our hands right
             | now?
        
               | structural wrote:
               | For many people, going to a store the same day is
               | completely impossible (not having a store within
               | reasonable distance that stocks any similar product).
               | 
               | This is not just rural areas, either: even in major
               | cities items can be delivered faster than the time it
               | would take to find a store that carried the item, go to
               | the store, get it, and come home again. It's really only
               | suburban areas with a high density of big-box retail that
               | even have the option to "go out and get something"
               | immediately.
               | 
               | Amusingly, it's also only in these suburban areas where
               | next day delivery even exists to compete. As an anecdote,
               | living in the downtown of a major American city
               | (population > 1million), the average Amazon delivery time
               | is roughly 3 days, and last mile deliveries are all
               | delegated to the USPS which adds significant time.
        
               | Al-Khwarizmi wrote:
               | For me it's more about the certainty than the rush. I
               | hardly ever need anything next day, but "next day" is a
               | concrete day, while for example "in 3-5 days" isn't. As
               | someone who is often not at home, I'd rather not have to
               | be at home or arrange for someone to be there several
               | consecutive days in case a package arrives.
        
             | mk89 wrote:
             | Weird, DHL is for me the best and most professional of all.
             | The experience you mentioned happens to me with DPD and
             | very often with GLS. Hermes is also pretty good and
             | professional.
             | 
             | Maybe it depends on the location...
        
             | sveme wrote:
             | Weird. Out of the four major delivery services, DHL is by
             | far the best and most accommodating.
        
             | spockz wrote:
             | In the Netherlands they seem to ship exclusively with DHL.
             | And all products arrive in the evening slot. Which means
             | that next day delivery is usually around 21:00-22:00 which
             | is typically too late to be useful.
             | 
             | PostNL is the most reisje local carrier here. Ups is the
             | best but almost never used, so far only by Apple. Dpd, GLs,
             | etc, are all rubbish.
        
           | throwaway0a5e wrote:
           | If you just want to buy chinese consumer junk of middling
           | quality or you are buying industrial widgets based on part
           | number or specification those things mostly aren't an issue.
        
           | themacguffinman wrote:
           | You sometimes can't even get the right thing from official
           | brand stores. I bought a thermal paste product from the
           | official Amazon ThermalGrizzly store (I did check) but Amazon
           | delivered me a fake. Amazon co-mingles inventory.
           | 
           | The only reason I could quickly tell it was fake is because
           | ThermalGrizzly provides an online serial number verification
           | system, which isn't very common among most products. I'm not
           | sure I'd trust Amazon for anything.
        
             | kevin_thibedeau wrote:
             | You have to evaluate if a product is worth counterfeiting.
             | For many goods the clone factories aren't going to bother.
             | Amazon is also a convenient onshore gateway to Aliexpress
             | resellers with less shipping ambiguity.
        
               | bryanrasmussen wrote:
               | >You have to evaluate if a product is worth
               | counterfeiting.
               | 
               | this does not seem to be worthwhile for someone wanting
               | to purchase something, my estimates as to if something is
               | worth counterfeiting requires me to have a rather deep
               | understanding of the brand's importance in the world that
               | I would not have for any but the most notable brands,
               | aside from that I have to know something about how
               | easy/costly it is to counterfeit and get things on Amazon
               | to make a model in my mind if the brand was important
               | enough for someone to fake it.
               | 
               | So, for example, if it becomes significantly cheaper to
               | counterfeit things the importance of brands counterfeited
               | (in consumer reach etc.) should drop.
               | 
               | That's a lot of variables. Think I'll just go to the
               | store.
        
           | ChrisMarshallNY wrote:
           | A couple of weeks ago, I wanted to order a couple of pairs of
           | Levis jeans.
           | 
           | There was _no way_ I 'd do that on Amazon.
           | 
           | I got them from Costco, instead.
        
             | imissfirefox wrote:
             | Same situation. Got them from the Levi's store. In my mind
             | Amazon=counterfeits/stolen
             | 
             | I'd only order very specific things from Amazon and as a
             | result haven't actually ordered in a couple years.
        
               | ChrisMarshallNY wrote:
               | With all the hand-wringing about how Amazon has
               | completely monopolized online ordering, I'd think that
               | having a _true_ "honest broker" storefront would be a
               | fairly natural way to compete.
               | 
               | Amazon has become a truly awful storefront, and this has
               | accelerated markedly, in just the last couple of years.
        
               | tomohawk wrote:
               | You would think, but since Amazon is a monopoly and not
               | an honest broker, there's no way to compete with them.
               | 
               | If the people who were supposed to be keeping them in
               | line actually went after them aggressively, then it might
               | be possible to start a competitor.
        
             | ChrisMarshallNY wrote:
             | And here's another post, I made here, about two months ago:
             | https://news.ycombinator.com/item?id=31625376
             | 
             | The fake is still up for sale.
        
           | vannevar wrote:
           | Yes, because Amazon has created perverse incentives for
           | anonymous manufacturers to fabricate as many "brands" as
           | possible, there are now so many of them that they crowd out
           | actual brands. The original purpose of a brand name was to
           | give a reputable seller a recognizable way to differentiate a
           | quality product or service from anonymous competitors. But
           | search and recommendation on Amazon favors the anonymous
           | sellers.
           | 
           | Amazon today is less about selling things to consumers and
           | more about selling consumers to anonymous Chinese suppliers.
        
         | ChrisMarshallNY wrote:
         | Here's a post I made, here, about two years ago:
         | https://news.ycombinator.com/item?id=25582762
         | 
         | I don't think it's improved with age, but the links aren't any
         | good, anymore.
        
         | libraryatnight wrote:
         | I feel this in my soul. I wanted a new french press. I tried
         | three from Amazon, two of the same model arrived broken, the
         | third arrived appearing intact but broke on first use. I ended
         | up just refunding and buying one from le creuset from their
         | website. It arrived safe and is still alive and kicking.
         | 
         | I wanted some weight sensors for an arduino project, Arrow had
         | them but Amazon also listed them but in bags of 4 for about the
         | price 2 would have cost from Arrow, plus they'd arrive faster.
         | They ended up being varying weight sensors ripped directly out
         | of various electronic scales and 3/4 didn't work. Had to order
         | from Arrow anyway.
         | 
         | My wife wanted one of those percussive massage guns for post
         | workout, Amazon had the best price but then I saw in some of
         | the reviews people showing that the items they received from
         | Amazon weren't legit and the company (hypervolt iirc) wouldn't
         | honor any warranty from one purchased from Amazon. I was pretty
         | much done at that point. We ended up picking a different model
         | but when we did we went straight through the manufacturer.
         | 
         | Shopping on Amazon sucks.
        
         | duxup wrote:
         | I play a lot of card games with my kids.
         | 
         | I wanted a new card shuffler.
         | 
         | All I got was pages of the same 3 models of shuffler from every
         | nonsense name brand you could think of.
         | 
         | But really just 3 choices...
        
           | AlexandrB wrote:
           | It's like how every wall clock you buy - from Aliexpress to
           | Crate & Barrel - will have the same cheap mechanism running
           | the arms: https://www.amazon.com/Include-Movement-Mechanism-
           | Operated-R...
        
             | jiggawatts wrote:
             | I think part of the problem is that on that page there is
             | no obvious way to see _any_ information about the seller. I
             | just see a single brand name "TIKROUND", which looks like
             | one of those fake Chinese names mentioned in the article.
             | 
             | How can I get more information about the seller!? I
             | scrolled through the listing twice and couldn't see any way
             | to get more information!
        
       | dqpb wrote:
       | Amazon sells toddler toys from China laced with lead. Perhaps
       | this is some kind of sick racist revenge for their 100 years of
       | shame. Bezos is happy to provide the Trojan horse for China's
       | gray zone guerrilla warfare because he's a tiny petty man who is
       | willing to betray the health and safety of regular folks to get
       | rich.
        
       | xanaxagoras wrote:
       | I stopped shopping at Amazon when they kicked Parler off of AWS.
       | I don't understand how any self respecting liberal could
       | celebrate a mega corp censoring the internet along idealogical
       | lines, even those who drank the insurrection kool-aid.
        
         | dylan604 wrote:
         | This is why you have an issue with Amazon retail? Really? Sure,
         | you can dislike a parent company, but the issues being
         | discussed in TFA and this HN thread is about the shopping
         | experience. Your desire to have a chat about your right wing
         | beliefs have no place here.
        
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