[HN Gopher] Starlink's current problem is capacity
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       Starlink's current problem is capacity
        
       Author : caution
       Score  : 50 points
       Date   : 2022-07-27 14:30 UTC (8 hours ago)
        
 (HTM) web link (www.jeffgeerling.com)
 (TXT) w3m dump (www.jeffgeerling.com)
        
       | virtuallynathan wrote:
       | Peak time speeds are definitely a bit lower than when I was one
       | of the only customers in the area, but it's still very good.
       | Almost always >50Mbps, which is faster than the DSL alternative
       | available.
        
       | foxyv wrote:
       | I think StarLink could stand to build terrestrial "Not-
       | Satellites" in areas that are very densely built, if they could
       | get it past the FCC. Something similar to 5g microcells that
       | users could switch to if they want better bandwidth.
       | 
       | I mean, why go to the Satellite network if you are less than 10
       | miles from a city center. Then you could leave the satellite
       | uplinks to surrounding rural areas and users looking for ultra
       | low latency.
        
         | krallja wrote:
         | That's just a WISP, which have existed since the 1990s.
        
         | jonathantf2 wrote:
         | Maybe they could do this in like RV parks where there'd be a
         | lot of Starlink users - force the individual dishes to connect
         | to a local network then have one big dish on property that
         | links to the sats.
        
         | lolc wrote:
         | You mean, like a cellular network?
        
       | raxxorraxor wrote:
       | Don't quite understand why you would like to use Starlink in a
       | city, especially without roaming support. Damn hipsters. What is
       | awesome about it is to have internet in remote location that have
       | no chance of ever getting a land line.
        
         | Karunamon wrote:
         | The Internet options available in the city can be surprisingly
         | awful. And not just on speed/capacity basis, but on customer
         | service as well. I have lived in many places where what
         | Starlink is offering now is better than any service available
         | for purchase.
        
         | phil21 wrote:
         | For me - backup Internet for a large-scale power outage or
         | other event like an ice storm that knocks down
         | telecommunication lines.
         | 
         | I've worked from home via the Internet since the late 90's, and
         | having a backup has been drilled into me as a hard requirement
         | from hard-won experience. Living in Chicago this came in handy
         | just last year when a box truck took out my primary fiber
         | connection and most of the block for a few days, and I failed
         | over seamlessly to Comcast.
         | 
         | When/if I get approved for Starlink, I'll cancel comcast and be
         | using it as my backup. Hopefully they become mobile soon as
         | well, so I can take it with me on adventures.
        
           | boulos wrote:
           | You can get the "RV" variant now at starlink.com/rv. It's a
           | little bit more per month but allows roaming and turning it
           | on and off. On the downside, it's explicitly lower priority
           | on the network than the fixed ones.
        
           | sschueller wrote:
           | I use 5G as a backup. It costs me only around 40 USD and
           | includes the modem which I have attached to my router.
           | 
           | If you are in a city there are cheaper back solutions than
           | starlink.
        
             | Ekaros wrote:
             | I don't think I can find 5G modem for 40USD, but I think
             | for 40 or 45EUR I could get pre-paid internet good for a
             | year or two from all three operators here.
             | 
             | And at least one of those will likely work. If not, I
             | probably don't have much power anyway.
        
               | 2snakes wrote:
               | Maybe Google Fi.
        
             | floydnoel wrote:
             | When my local fiber backbone was cut last year, many
             | neighborhoods including mine lost service. Guess what
             | happened to the 5G? I had a hotspot for backup use, and it
             | was useless. Turns out the towers use the same backbone!
        
         | [deleted]
        
         | PaulHoule wrote:
         | People hate the cable company. There are a lot of rich people
         | in cities who would love to burn dollar bills to spite the
         | cable company, they compete with people in a radius of 300
         | miles or so for bandwidth.
        
           | oceanplexian wrote:
           | I have one and it's both a middle finger to the cable company
           | and supporting the development of Starship.
           | 
           | Even without Starlink, you could have convinced me to donate
           | $100 a month . The fact that my donation comes with a pretty
           | amazing piece of tech is a bonus.
        
         | jlokier wrote:
         | I'm in a city center, and my small office network is currently
         | 4G through a Samsung phone because it's faster than anything I
         | can get on the landline.
         | 
         | This is a city where some buildings have up to about 200Mbit/s
         | on either cable or FTTP, but these are not available at all
         | properties. The best landline speed I can get is "up to"
         | 17Mbit/s downlink, which is slower than the phone, the landline
         | uplink is ridiculously slow, and to top off the landline is
         | more than twice the price of unlimited 4G.
         | 
         | I'd like the speed and latency of FTTP, and failing that a good
         | speed of VDSL over FTTP, but since I can't get either and I'm
         | on the top floor of a 4 story building, I've wondered if
         | Starlink would be an improvement over 4G.
        
         | adastra22 wrote:
         | I'm in San Jose. My choices are 25Mbps DSL or cable internet
         | through Xfinity. After my previous interactions with Xfinity I
         | will never touch them again.
         | 
         | Starlink is looking pretty good by comparison.
        
           | coder543 wrote:
           | You should also check out recent wireless options like
           | T-Mobile's 5G Home Internet, which reportedly works quite
           | well, and it makes a lot more sense (in my opinion) from an
           | infrastructure standpoint than urban Starlink, unless you
           | just absolutely require an internet connection that can
           | continue working during a city-wide internet disruption. It's
           | also like half the price of Starlink, with no upfront cost at
           | all, IIRC. I've also seen people online get speeds upwards of
           | 700Mbps, which is higher than I've seen anyone report on
           | Starlink, but it is apparently highly variable from location
           | to location based on your local cell network infrastructure.
           | 
           | I think Verizon and AT&T also offer 5G Home Internet options,
           | but T-Mobile's offering seems to be the best from what I've
           | seen online.
           | 
           | (Keep in mind that all of these services provide a
           | specialized box that acts as a cell modem and router, and it
           | should offer much stronger and better connectivity to the
           | carrier's network than a mobile phone.)
        
         | icedistilled wrote:
         | In cities and suburbs it will often be the case that there is a
         | single cable provider who charges approximately the same as
         | starlink due to being a regional monopoly. At my old place the
         | sole choice was cox who had monopoly on internet because the
         | only other option was at&t dsl that offered 5mbs download for
         | $60+/month. I was seriously considering starlink.
         | 
         | Two blocks over there was google fiber and at&t fiber but might
         | as well have been 100 miles away for all the good that did me.
         | Actually it would have been better because I wouldn't get adds
         | telling me about fiber only to find it wasn't available.
        
           | zepearl wrote:
           | For me it's incredible that it's like that in the US (I
           | assume you're in the US as you mention "google fiber" and
           | "at&t").
           | 
           | You folks have to change that, decouple who lays cables from
           | who can use them, or at least make companies who lay cables
           | let any provider access them, etc... - look at how some
           | european countries deal with it (at least the ones that have
           | the most happy users - details will probably be important)
           | and do the same => no risks.
           | 
           | (Repeating what I wrote in the past ) I'm in Switzerland
           | living nearby Zurich but using a small regional Internet
           | Provider located 50km away (outside the region I'm living in)
           | and my parents are in a different region in a 800-souls
           | village and use a major national provider, and we both ended
           | up getting FTTH, with similar costs and great reliability -
           | cables in both cases initially layed down spontaneously by
           | companies not directly related to the providers, hoping that
           | we would start using them at some point (I waited for 1 year
           | being scared of complications but my parents switched
           | immediately as their old ADSL connection was extremely
           | unreliable) => this is a practical demonstration that this
           | system works & good for everybody (customers & providers &
           | whoever lays down the cables), therefore no reason not to
           | adopt it.
        
       | matt-p wrote:
       | I think they are doing OK.
       | 
       | Delivering even 30-100Mbps to half a million customers all over
       | the world is no mean feat. Complaining that your speeds dip below
       | 100Mbps on a unmetred low latancy satellite connection is just
       | pathological. Most of the world do not have access to this speed
       | on fixed line networks. You can't get these speeds with even
       | VDSL.. Fttp and cable are the only fixed technologies beating a
       | satellite. Have a think about that.
       | 
       | That works out at several terabits of traffic at peak times. I
       | think they should be able to make good improvements with more
       | ground stations and inter satalite links even if they never
       | launch another satellite.
        
         | dvdkhlng wrote:
         | > You can't get these speeds with even VDSL..
         | 
         | That's not quite true. At least in germany, VDSL2 with
         | "supervectoring" profile 35b [1] is routinely used, advertised
         | as 250 Mbit internet service [2].
         | 
         | Technologically it's quite a waste of hardware resources and
         | electric power to put these kind of data rates on old twisted
         | pair copper cables (instead of using fiber everywhere), but
         | that seems to be the status quo here right now.
         | 
         | (And I'd guess that the ratio of people being in need of
         | satellite internet is much lower in germany than it is in the
         | US).
         | 
         | [1] https://en.wikipedia.org/wiki/VDSL#Vplus/35b
         | 
         | [2] https://de.wikipedia.org/wiki/Supervectoring
        
           | orangepurple wrote:
           | Many apartments in big cities in the US have telecom
           | infrastructure which behaves similarly to a wet string and
           | can only pull a few megabits down on a good day. There is no
           | alternative for them except T-Mobile Home Internet (5G) if
           | they are lucky.
        
       | iAm25626 wrote:
       | As someone work in the telecommunications/service provider
       | sectors. Capacity management is both an art and science on top of
       | it with tight budget constraint. It always amaze me what we/ISP
       | can accomplish given how lean the engineering team/budget is.
        
       | Ekaros wrote:
       | I don't think this is any surprise... It is entirely expect that
       | when user number in shared area increase they have each less
       | capacity available. And there might not be viable solutions to
       | this when satellites are used.
        
       | olyjohn wrote:
       | I'm one of the people who doesn't seem to have any issues with it
       | since beta. I did spend weeks setting the thing up to get a clear
       | view of the sky, and topped some trees. Trees have grown back in,
       | and my sky view is a lot smaller now. But it's still working the
       | same as before. I would think these issues would be a lot more
       | universal. But maybe, despite being in one of the first cells
       | that were opened up, my cell is just not very full...
        
         | geerlingguy wrote:
         | It seems really hit-or-miss. Nearer cities, cells seem to have
         | that 'rush-hour' problem. More rural areas don't, as often.
         | 
         | Some of it probably comes from whether a particular ground
         | station (there aren't very many still, per cell at least) is
         | saturated by traffic from a metro area or not.
        
       | [deleted]
        
       | algorithm314 wrote:
       | I think the US created Starlink for military use. It provides
       | world wide coverage and very small latency that helps a lot with
       | UAVs. UAVs that aren't in line of sight need satellite
       | communication. They just allow the public to use part of it, so
       | as to reduce the cost of the system.
        
       | hedora wrote:
       | I think their biggest issue is the mechanical engineering of the
       | dishes. They use non-standard mounts, and (despite using bog-
       | standard outdoor/riser-rated cat 5e cable) non-standard ethernet
       | connectors.
       | 
       | For people replacing an existing internet connection with
       | starlink, the cost of swapping out the existing (perfectly good)
       | cable and antenna mount dwarfs the retail (and even
       | manufacturing) cost of the dish.
       | 
       | Also, they don't document the electrical requirements for the
       | ethernet cable, so people end up guessing, forcing it to turn on
       | the on-board heater, then checking for voltage droop.
       | 
       | Even oversubscribed, they're better than most rural ISP options
       | though.
       | 
       | I agree that the starlink customer support people are extremely
       | overworked. In my experience, they're also completely
       | incompetent.
       | 
       | The "impossible to update out of date firmware" issue is
       | ridiculous, especially since they specifically market the RV
       | service for use cases where you buy the dish and then pause the
       | service for the 11.5 months of the year when you're not using
       | your RV.
        
         | tguvot wrote:
         | >I think their biggest issue is the mechanical engineering of
         | the dishes. They use non-standard mounts,
         | 
         | They sell for $15 or so pipe adapter. Works perfectly well with
         | pole that dishtv was mounted on. The none-standard mount that
         | they have (at least on new dishes) besides actually mounting
         | dish to pole also has function of holding cable in place
        
         | PinkPigeon wrote:
         | Do you happen to know anyone who managed to figure out what the
         | electrical requirements for the cable are? We tried mounting
         | the antenna outside and connecting the cable via an external
         | box to the inside (using cat 6 cable), but Starlink immediately
         | started complaining about a 'bad connection', which went away
         | when we routed the cable to the power brick unimpeded. But it
         | would really be much neater if we could use our own house's
         | ethernet wiring. But evidently Starlink doesn't like it.
        
           | jpk2f2 wrote:
           | see: https://gist.github.com/darconeous/8c7899c4d2f849b881d6c
           | 43be...
        
             | PinkPigeon wrote:
             | I'm on the original, round dish, not the rectangular new
             | one. I wonder whether this can be done on the round dish,
             | as that one used even more power.
        
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       (page generated 2022-07-27 23:02 UTC)