[HN Gopher] The hardest people for founders to hire are so calle...
       ___________________________________________________________________
        
       The hardest people for founders to hire are so called C-level
       executives
        
       Author : ilamont
       Score  : 152 points
       Date   : 2022-08-01 20:54 UTC (2 hours ago)
        
 (HTM) web link (twitter.com)
 (TXT) w3m dump (twitter.com)
        
       | lifeisstillgood wrote:
       | Can we turn it around and ask what we actually want from a (good)
       | C-level. Cos I suspect it's not what most of us imagine.
       | 
       | At some point what we want from C-level is putting in place
       | (bespoke) systems that achieve the "strategic" goals -
       | 
       | Is the monthly churn growing? Are you not able to get high touch
       | sales to take off? Is the European product not ready?
       | 
       | All of those are the sort of "strategic" things people tend to
       | hire CxOs for - but any good analyst can get you 80% of the way
       | to identifying the problems, and then you have to pick a
       | solution. At that point you are hiring someone for a very
       | specific job with a clear roadmap. Maybe you can hire internally
       | ?
        
       | [deleted]
        
       | throwaway38475 wrote:
       | I work for a YC company called Coinbase and it is absolutely
       | terrible here because of the C level execs. They are terrible at
       | their jobs and from the inside, the org seems to be falling
       | apart. I've noticed that since the layoffs there is no motivation
       | anywhere. People are hardly on slack and it takes forever to get
       | anything done. I hate blind but it's a constant complaint that no
       | one is working anymore.
       | 
       | Seems like Brian was fooled into hiring all these leaders that
       | don't understand people or the space but have great credentials.
       | As for Brian himself, he is the most uninspiring leader I have
       | ever worked under. He is a platitude robot saying nothing more
       | than 'Crypto will lead to economic freedom' and 'now is the time
       | to build'. Before the crypto crash it seems like the only
       | motivator was money, now that that is gone the company is slowly
       | spiraling and no one cares. Mostly because the execs don't care,
       | the CFO and CPO both cashed out all of their shares during IPO.
       | If they don't believe how can we lowly engineers.
       | 
       | A blind comment that really resonated with me and the few others
       | I've shared with: https://imgur.com/a/jrA3oCL
       | 
       | Another thing, if Brian reads this he will probably go on another
       | twitter rant rather than actually address the company.
        
         | yomkippur wrote:
         | at this point I wouldn't be surprised if some of them are
         | cooperating with the feds
        
         | throwaway_4ever wrote:
         | > He is a platitude robot saying nothing more than 'Crypto will
         | lead to economic freedom' and 'now is the time to build'.
         | Before the crypto crash it seems like the only motivator was
         | money
         | 
         | Yes, that's what it's always been about with coinbase. That's
         | why they sold their equity on a traditional finance platform
         | for USD $ and why Brian bought a $130m mansion. 10 years later
         | what has crypto accomplished besides grifting people out of
         | their savings through 3% commissions and scams? Do you know how
         | useful Google, or like any other company, was after 10 years?
        
       | 79rsgang wrote:
       | Seen it all from start ups to public. It's not every C-Level but
       | when one does join it doesn't take long for everyone to know know
       | they've clearly failed their way to the top.
       | 
       | It's striking how one will be hired to a non-traditional C-level
       | title for a department they have no experience in and run it into
       | the ground. I've even witnessed department leads beg not to hire
       | one from the start and be fully ignored. I guess the fact they've
       | been at the top for so long makes them untouchable?
       | 
       | What's outstanding is how often it happens and how both hiring
       | and keeping them around never makes a lick of business sense.
       | Even once exposed as incompetent, founders will dig their heals
       | in and find any excuse to not bear responsibility of their bad
       | hiring decision. They eventually leave on good terms and continue
       | the cycle elsewhere.
        
         | ushakov wrote:
         | that's what happens when you hire people not based on their
         | talent but on nepotism
        
           | DethNinja wrote:
           | But does hiring for merit really makes sense at C level?
           | 
           | Ideally a C level executive should have deep connections with
           | government/large companies.
           | 
           | This is how entire capitalism functions at the moment.
           | Connections make you money, not merit.
           | 
           | Even if you hire the best CEO there is, without connections
           | there is no possible way to make money. How do you think
           | people get good contracts for their companies?
        
         | tomc1985 wrote:
         | These people need to be publicly named and shamed, enough to
         | show up as a huge black eye in their Google/due diligence
         | results.
         | 
         | I have suffered under a few such C-levels and their
         | incompetence is maddening. It is hard not to see the C-level
         | social network as one big circle-jerk, and they get to walk
         | away scot free. These folks are only worthy of spending the
         | rest of their life as a clerk at a gas station, not
         | (mis)managing million/billion dollar companies.
        
           | istinetz wrote:
        
           | reaperducer wrote:
           | _I have suffered under a few such C-levels and their
           | incompetence is maddening._
           | 
           | Preceded by:
           | 
           |  _These people need to be publicly named and shamed_
           | 
           | You first.
        
             | tomc1985 wrote:
             | This isn't the place, and it needs to be a sudden,
             | collective effort.
        
               | samstave wrote:
        
           | emaginniss wrote:
           | "named and shamed"
           | 
           | The defamation lawsuits will be overwhelming. They don't even
           | need to win, they can just lawyer you into submission. It's
           | just like when you end up firing a regular employee for
           | cause, the best course is to say nothing so nobody has a
           | reason to get litigious.
        
         | bad_asks wrote:
         | Lol Bob Smith (CEO of Blue Origin) is the pinnacle example of
         | this.
        
       | kache_ wrote:
       | Mishires kill
       | 
       | The safest thing to do is not hire anyone
       | 
       | The second safest thing to do is hire your homies
       | 
       | Unfortunately for companies aspiring to become megacorps, hiring
       | your homies doesn't scale
        
         | etothepii wrote:
         | Unless you network like it's 1999.
        
       | immigrantheart wrote:
       | Grifters. Influencers.
        
       | datalopers wrote:
       | Hey let's not forget the founders who hire a buddy or two and
       | give them C-level titles when they're woefully unqualified for
       | that role and proceed forever drag the company down.
        
         | ushakov wrote:
         | nepotism at its best
        
           | account-5 wrote:
           | Isn't that cronyism? I thought nepotism was family based,
           | like trump's appointments.
        
             | mathgeek wrote:
             | Nepotism is the favoring of friends and relatives,
             | especially with jobs. Cronyism is, specifically, putting
             | friends and family in positions of power.
        
         | hn_throwaway_99 wrote:
         | That happens, but I don't think that's really relevant to pg's
         | tweet. I mean, if a founder is willing to hire a buddy and
         | deliberately overtitle them, that's easily the fault of the
         | founder and, for better or for worse, shouldn't be a mystery if
         | things go south.
         | 
         | That's very different from what pg is referring to, where, even
         | through all the best of intentions and due diligence of a
         | founder, a shitty C level is hired because they excel at
         | bullshitting.
        
         | etothepii wrote:
         | It depends on the stage of the company. Hiring a buddy early in
         | the company's life might make total sense, especially if
         | willing to work for primarily sweat equity compensation.
         | 
         | An early joiner will get a grandiose title.
        
       | daenz wrote:
       | A lot of anger in the comments here. Not exactly sure who it's
       | directed at: the existence of connected people? The founder who
       | makes the bad hiring decision? The fact that their compensation
       | is so high? All of the above?
       | 
       | Unless you're advocating for capped compensation or removing
       | autonomy in who a founder is allowed to hire, if you're angry,
       | it's probably a form of jealousy. It's somewhat natural to feel
       | jealous at people who don't "work hard enough" (by your
       | standards) and yet reap larger rewards than you. Or who have
       | seemingly casual lives (by your standards), yet get more
       | opportunities. It's also easy to pretend that jealousy is
       | actually selfless outrage and claim offense against everyone else
       | (for whom your outrage represents).
       | 
       | But the same could likely be said about you, if you talked to the
       | right people. Where I used to live, "Go home, tech bro" was
       | common graffiti to see. I knew a woman in the beauty industry
       | whose partner was in the tech industry. She _resented_ how much
       | money that he made because, her words,  "she worked harder than
       | he did." As if her idea of work was how value should be
       | calculated.
        
         | greatpostman wrote:
         | No it's just years of watching some average guy make millions
         | for literally nothing
        
       | kriro wrote:
       | Takeovers and special circumstances aside, "promote, don't hire
       | externally" should be way more common and the prefered approach
       | (imo). I think there's a three question protocol that should work
       | reasonably well.
       | 
       | Q1: Do we actually need this CxO role?
       | 
       | Q2: Who will report to this CxO?
       | 
       | Q3: Why can't we promote from the pool from the answer to Q2
       | instead of hireing externally?
        
       | AbrahamParangi wrote:
       | I wonder if this is also true for founders, but by virtue of
       | selection bias "good" founders hiring "bad" executives is more
       | common than good executives joining bad founders (because good
       | founders' companies last longer and hire more people than bad
       | founders)
        
       | e10jc wrote:
       | As an employer, I have seen low-performing employees resign
       | because they found a senior/management/VP-level title elsewhere,
       | and I think "well, good for you, I suppose"... I imagine people
       | like this just fail their way up, learning enough jargon along
       | the way to impress the next employer.
        
       | doctor_eval wrote:
       | Yeah, this 100% triggered me. If I'm not careful, I'll spend the
       | rest of my morning feeling really angry. Again.
        
       | mattzito wrote:
       | I think there's all kinds of problems that intersect to create
       | the problems we see with these hires:
       | 
       | - founders, especially first time founders, often have middling
       | experience hiring for any role, and zero experience hiring execs.
       | 
       | - the absolute best execs often have no shortage of offers, and
       | hence it can be quite hard to identify and attract these people
       | 
       | - founders often don't want to pay what the really good execs are
       | worth. Not that I'm even "really good", but there's a number of
       | startups where I've been recruited because things are a disaster,
       | can't figure out how to scale the business, etc etc, and then
       | after speaking with everyone they turn around and offer half a
       | percent of the company, and act like they're being generous.
       | 
       | - founders want to hire someone who's the right person for the
       | long haul, because of all of the above pains - except that those
       | people often are accustomed to two stages ahead of where the
       | company is now and may not be prepared for what's required _right
       | now_
       | 
       | And then, sure, there are the people who have failed up enough,
       | or gotten lucky enough to win the startup lottery, and then
       | coasted from there.
       | 
       | But look at it this other way - 50% of engineers are in the
       | bottom half in skill and talent. It's just that you do your best
       | to optimize for the upper half, and since you're hiring lots of
       | them, you trust in the numbers to pay off for you. When you are
       | hiring one, and just one, head of sales - the margin of error is
       | really thin.
        
         | cgio wrote:
         | I guess you comment as an exec but this comment does not help
         | make the case. Without being an engineer myself, I would be
         | very frustrated with the last paragraph. It uses a
         | statistically true fact to make a meaningless argument (how is
         | optimising for top 50% different to e.g. optimising for bottom
         | 50%?). Furthermore it demonstrates a view of a team of
         | engineers as a bag of individual contributors. In a team, skill
         | and talent are only one factor in optimising team dynamics. You
         | don't trust in numbers, you trust in dynamics and collaboration
         | and in people growing within your organisation. I recently
         | hired a PhD and a bored junior admin whose most exciting piece
         | of work was scripting his boring work away at the same day.
         | Also to your core intended argument, you hire an engineer in a
         | couple of interviews, an exec would go through an extensive
         | round of meetings and interviews and therefore you would
         | optimise the process across different dimensions. The margin of
         | error should be pretty similar, given fundamentally
         | organisations have an underlying risk appetite even if it is
         | implicit. The issue is that execs have more experience
         | manipulating your perception of risk and therefore you should
         | go with your eyes open, because this is part of the skillset
         | you are probably looking for anyway.
        
         | ospray wrote:
         | Sounds like a strong argument for delaying hiring exces till
         | your larger. Unless they have contacts you need to tap.
        
           | tomrod wrote:
           | I interpreted it as "execs are investments. Tread
           | accordingly."
        
       | swyx wrote:
       | have now encountered two C-level execs who came from big names,
       | were airdropped into our startup, and then proceeded to
       | completely mangle the parts of the company they ran. always takes
       | at least a year for people to realize (i didn't realize it myself
       | for the first one until AFTER he was fired seemingly out of the
       | blue, and then you start to pattern match the subsequent ones. my
       | personal reflection is this is a horrendous waste but is part of
       | the benefit of being an early employee at a startup, that you get
       | to see other pple's costly mistakes while having a lower stake in
       | the cost. I didn't know to trust my instincts then, because org
       | chart = truth when you are new to the game).
       | 
       | Shreyas Doshi calls this the Incompetent Leader
       | (https://twitter.com/shreyas/status/1339997380335128576), which i
       | will quote below for the twitter allergic (it is a better framing
       | than I can ever come up with):
       | 
       | ---
       | 
       | First-time founders, CEOs, and even employees should understand
       | the playbook of the Incompetent Leader (IL).
       | 
       | The IL is savvy & charismatic, and excels at 4 things: 1) Feign
       | competence 2) Create confusion 3) Buy time 4) Fail up
       | 
       | The IL playbook & what to do about it
       | 
       | The IL's most favorite move is simple: Buy Time
       | 
       | The IL's 2nd most favorite move is: Buy More Time.
       | 
       | After doing this a few times, the IL's masterstroke is: Fail Up.
       | 
       | The IL will repeat this a few times over a 20-30 year career to
       | reach "spectacular success"
       | 
       | Here's how it works:
       | 
       | Once upon a time:
       | 
       | IL joins a new company, with much fanfare from the CEO, who
       | really wants this to work out.
       | 
       | Remember, the IL is incapable of making a significant, singular
       | impact.
       | 
       | IL doesn't want anyone to know this.
       | 
       | So what does IL do?
       | 
       | IL sets the playbook in motion.
       | 
       | Step 1 -
       | 
       | IL: "I don't have the right people. Cannot execute without the
       | right team."
       | 
       | CEO: "I guess that's reasonable. Do what you have to."
       | 
       | Result: IL has just bought 6-9 months to go hire org leaders,
       | managers, while hiding incompetence behind charisma & confidence.
       | 
       | [after 6-9 months]
       | 
       | Step 2 -
       | 
       | IL: "Have a better team now. Look how well I've hired! But my org
       | doesn't have the right structure. Not aligned with new strategy,
       | worried execution will suffer."
       | 
       | CEO: "Hmmm... fine, go ahead."
       | 
       | Result: IL has just bought 3 months to plan re-org, 3 more to let
       | it settle
       | 
       | [after 6-9 months]
       | 
       | Step 3 -
       | 
       | IL: "Okay, that reorg helped & my people are firing on all
       | cylinders. But I don't have enough cross-functional alignment. We
       | need a company re-org/Need to bring those functions into my
       | org/Need new cross-func leaders"
       | 
       | CEO (pot committed): "Fine, let's do X, Y, Z here"
       | 
       | [after 6 more months]
       | 
       | Step 4 -
       | 
       | IL: "Some of my key people left because of frustration with all
       | of this. I need to replenish the gaps. Btw, look at these amazing
       | results last quarter!"
       | 
       | CEO to IL: "OK let me think about it"
       | 
       | CEO (thinking): Those results are due to market tailwinds & not
       | THAT amazing
       | 
       | [Privately, CEO makes a call to an executive search firm to begin
       | finding a replacement for IL]
       | 
       | [At the next CEO/IL 1:1]
       | 
       | CEO: "It's time to part ways"
       | 
       | IL (after expressing some incredulity & outrage): "I understand.
       | I want to do what's best for the company. Let's work on a comms
       | plan for my departure"
       | 
       | [IL or CEO send an announcement to the company reflecting,
       | thanking, looking onward/upward, etc]
       | 
       | Step 5 - (most vital move for IL)
       | 
       | IL (in interview with hot company Foobar): "Here's everything I
       | built at previous company. Company grew 70% in my 2 yrs there
       | despite all the challenges I faced"
       | 
       | CEO of Foobar: "When can you start?"
       | 
       | [and THAT is how our IL fails up]
       | 
       | THE END
       | 
       | ---
       | 
       | he continues with a "what you should do about it", which if you
       | are still reading here at this point go give him a "superfollow"
       | ($10/month for his product/executive thoughts, very worth it)
       | https://twitter.com/shreyas/status/1339997399909994496
        
         | bitwize wrote:
         | Sounds like you've met "Action Jack" Barker.
         | 
         | I worked for a place whose former CEO (before I joined)
         | basically committed the company to sales contracts it had no
         | hope of fulfilling, then gtfo'd before the delivery dates, to
         | pump up his CV with "closed so many millions in sales with
         | company X".
        
         | jbm wrote:
         | While I agree with a lot of what he says, I also think there is
         | a bit of wishful thinking when it comes to "world class
         | leaders".
         | 
         | Just like you can't hire the top 1% exclusively, your leaders
         | won't be top 1%. Chances are they will be somewhere in the
         | middle. Creating a "culture" that allows for initiative at
         | different parts of the company is going to do a lot more for
         | you than rolling the dice on getting exclusively top quality
         | leadership.
         | 
         | Re: "Culture": I mean this in the group dynamics sense, not the
         | meaningless corporate-speak sense.
        
         | etothepii wrote:
         | There are 3 options.
         | 
         | * Fit in
         | 
         | * F-off
         | 
         | * Fight
         | 
         | The primary benefit of F-off is that if you play the game
         | correctly you can be well compensated for doing so and maybe
         | even get hired back to fix the mess 18 months later.
        
           | setgree wrote:
           | You're intentionally paraphrasing the Exit/Voice/Loyalty
           | model right
        
         | doctor_eval wrote:
         | It's even worse when the IL is the CEO.
        
         | [deleted]
        
         | mgh2 wrote:
         | Someone who has never been an IC or has no technical background
         | makes me doubt their competence.
        
           | [deleted]
        
           | mikeryan wrote:
           | For your CFO, CMO, COO, CHRO?
           | 
           | Most early CXO hires are for the things that CEO's don't want
           | to do but now have to be done. They want to hire someone who
           | can take stuff completely off their plate and get it done.
           | 
           | Identifying a poor CTO or CPO is pretty straightforward for
           | technical founders. It's harder to identify whether your new
           | CMO is shitty when they are crafting a marketing strategy
           | from scratch.
        
         | lmarcos wrote:
         | We had one of those at my previous company! I didn't realize
         | until now.
        
           | swyx wrote:
           | i'm sorry for the damage caused but also pls do tell
           | anonymized version of the pattern/behavior, i am very intent
           | on never hiring one of these people
        
             | djbusby wrote:
             | IME, these folks are hard to filter out; takes a few
             | weeks/months to figure it out. But, because they are
             | already somehow a CxO and you hired for CxO, then they'll
             | still get considered for their next CxO - cause the short
             | stint where their incompetence was detected will be just a
             | blip - their previous gig was the fail-up that fools you
             | (me, and others I know) and will fool those after you as
             | well.
        
       | kodah wrote:
       | Are there actual examples of high-ranking engineers transitioning
       | into tech company C-Suites? Maybe these kinds of roles shouldn't
       | be _careers_ , but something _you do for a period of time_.
        
         | uncassacnu wrote:
         | I'm just past the year Mark in being a CTO after a career as an
         | engineer / architect. I won't claim to be an amazing exec, but
         | I still don't understand how anyone could succeed in this role
         | without having significant engineering experience. I approach
         | this as "my turn" at playing the executive role - because I
         | finally said to myself that there has to be someone who can
         | code in the exec team of my next job. I intend for this to be
         | my one and only time in a role like this - to do it well just
         | requires more time and energy to sustain it for decades.
        
         | [deleted]
        
         | 0xB31B1B wrote:
         | it happens with CTOs. At many companies, CTO is less of a
         | management role and more of "the leader of all of the principal
         | engineers and source of innovation for the company". VPE
         | reports to CTO and does the administrative side of things, CTO
         | sets technical vision. Most other c suite type roles are
         | generally bucketed into sales, marketing, operations, and if
         | you are particularly unlucky: product, "Information", and human
         | resources.
        
         | Bayart wrote:
         | Pat Gelsinger, recently. But he's been an executive for a long
         | time already. Carmack is a part-time CTO these days.
        
       | daniel-cussen wrote:
       | Internal promotion.
        
       | nabla9 wrote:
       | >"I divide my officers into four classes as follows: The clever,
       | the industrious, the lazy, and the stupid. Each officer always
       | possesses two of these qualities.
       | 
       | >Those who are clever and industrious I appoint to the General
       | Staff. Use can under certain circumstances be made of those who
       | are stupid and lazy. The man who is clever and lazy qualifies for
       | the highest leadership posts. He has the requisite nerves and the
       | mental clarity for difficult decisions. But whoever is stupid and
       | industrious must be got rid of, for he is too dangerous."
       | 
       | - Helmuth von Moltke the Elder
        
         | ilamont wrote:
         | My grandfather used to say "there are two types of people in
         | the world: lifters and leaners."
         | 
         | I was skeptical when I first heard it. I still question the
         | many special cases or situations that fall somewhere in
         | between. That said, the longer I live and work, the more I see
         | (or hear of) the leaners ... and their enablers.
        
           | groby_b wrote:
           | Indeed. And the worst part, leaning is contagious. At some
           | point, good people start wondering why they should lift if
           | everybody else is leaning. They either quit, or start
           | coasting.
        
         | yomkippur wrote:
         | as a clever and lazy person this gives me lot of hope
        
           | vkazanov wrote:
           | Now that you've realised it... just relax, they'll promote
           | you either way
        
         | [deleted]
        
         | abeppu wrote:
         | ... but in the military, it's generally not possible to 'fail
         | up' into a similar role in another organization when things
         | become uncomfortable. A clever lazy Prussian officer can't
         | build out their resume for a couple years and then go work for
         | the French, so they have to actually stick around and make
         | those difficult decisions. Whereas in tech, it's not just
         | possible but normalized to change companies with some
         | frequency, and a lazy clever C-level exec may not stay around
         | long enough to see the outcome of their difficult decisions.
        
           | 0xbadcafebee wrote:
           | There are more than enough positions in the military for
           | officers to fail up for decades. They don't usually end up at
           | the highest ranks, but it happens. Often the path upwards is
           | to be hired by a defense contractor, oil company, financial
           | company. Usually it's a reward for getting a specific company
           | a nice contract and the promise of good connections/lobbying.
        
       | jordanpg wrote:
       | Another aspect of this that I observed more than once is the
       | fawning reverence that the managerial class and other middlemen
       | seemed to have towards the c-suite.
       | 
       | I remember the excitement surrounding the arrival of new execs,
       | including details about their house and fancy cars.
       | 
       | There seems to be a belief that if you've made it to SVP or
       | better, your talent and intelligence goes without saying.
       | 
       | My interactions with these folks were limited, but without
       | exception, I was far from impressed with any of them.
        
       | hn_throwaway_99 wrote:
       | Henrique De Castro's hiring and firing at Yahoo is one of my best
       | examples of this. But $60 million for a year and change of work
       | sure is a great way to fail!
       | 
       | https://www.businessinsider.com/yahoo-coo-henrique-de-castro...
        
       | rurp wrote:
       | It blows my mind the degree to which
       | 
       | 1. C-level execs are given massive compensation, with the
       | justification that a good one is well worth the price.
       | 
       | AND
       | 
       | 2. There's no good objective way to measure C-level performance.
       | 
       | That alone should make people deeply suspicious about these
       | compensation packages. On top of that, the best person for a
       | given CXO job often just so happens to be a golfing buddy and/or
       | have outside business dealings with half the board.
       | 
       | I'm not surprised by ambitous execs grabbing what they can, it's
       | what they do after all, but I am pretty disturbed by how many
       | people outside of those elite cliques will carry water for them
       | and pretend like the C-level hiring market is some sort of
       | efficient meritocracy.
        
         | [deleted]
        
         | LukeShu wrote:
         | > 2. There's no good objective way to measure C-level
         | performance.
         | 
         | > On top of that, the best person for a given CXO job often
         | just so happens to be a golfing buddy and/or have outside
         | business dealings with half the board.
         | 
         | > C-level hiring market [isn't] some sort of efficient
         | meritocracy
         | 
         | Those 3 things aren't contradictory, they each follow from the
         | other. In absence of an objective way to measure performance,
         | the best thing is "I have experience with this person, and can
         | vouch that they're good." And so it totally makes sense that
         | this sort of network-based hiring is what we see instead of a
         | meritocracy.
        
         | lifeisstillgood wrote:
         | I am convinced that we need to move companies from effective
         | hierarchical dictatorships to more democratic institutions. A
         | CxO should be like an elected politician - representing some
         | manifesto that is a coherent (!) package of measures and gets
         | appointed maybe by an election amount employees / shareholders.
         | 
         | As such they need to persuade a majority of people who will
         | supply the (human / financial) capital that their manifesto is
         | the best option. They essential earn their way into the office.
         | 
         | Edit: I am also semi convinced that the hierarchical thing is
         | half the problem. Having a single person make "the hard
         | decisions" is usually a way to have the wrong decision made
         | about 50% of the time. Somehow humanity has found science as
         | good means of improving those odds. But for the sort of
         | decisions we make in business (very little hard science) then I
         | suspect democratic consensus might be a much better way to get
         | a good decision.
         | 
         | (no this is not about decision by committee.)
        
         | GuB-42 wrote:
         | Playing devil's advocate here.
         | 
         | Maybe being a golfing buddy does qualify for being a good CXO.
         | To be a "golfing buddy", you need money and connections.
         | Connections are important for that job, and wealth correlates
         | with success and good finances, again important. Some of them
         | are just born in wealthy families, but this is a positive, not
         | a negative: wealthy family often give their kids good
         | education, have lots of connections, and are used to being
         | leaders. Golfing buddies also need to make good conversation,
         | including on business topics, otherwise they won't stay buddies
         | for long, again a valuable skill.
         | 
         | Being a golfing buddy certainly isn't an objective criteria,
         | but it is not completely worthless, and it is easier to detect
         | fakers when you spend a lot of time with them, or at least, it
         | requires more effort from the faker. Objective criteria
         | typically include past work, and CXOs usually have that too.
        
         | doctor_eval wrote:
         | If a CEO or other C-level sets some targets, then you'd think
         | they would be held accountable for missing them. But from what
         | I've seen, this is very rare. So the board is just as
         | responsible for what happens as the CEO.
         | 
         | I have seen cases where the board holds executives accountable,
         | and that results in a better company lead by competent
         | executives. But that kind of accountability is unusual in small
         | companies because the board and executives are often one and
         | the same group.
         | 
         | If there's anything I've learned over my career it's that the
         | theoretical structure of a company has no inherent relationship
         | to reality. If the CEO, chairman and board members are all
         | mates then they will pat each other on the back until well
         | after the iceberg has ripped a hole in the side of the ship.
        
         | jonbischke wrote:
         | One measure of a high-quality C-level performer is the quality
         | of their teams. The best C-level people can bring in very high-
         | quality managers and individual contributors underneath them.
         | Below average C-level people really struggle on this front.
         | 
         | Also, for some C-level roles there are good and objective ways
         | to measure performance. For example, for a Chief Revenue
         | Officer you have (obviously) revenue. There are a ton of
         | confounding variables of course but in general CROs who
         | consistently out-perform plan are better than those who
         | consistently under-perform plan.
        
           | rxhernandez wrote:
           | I've definitely seen CEOs with enormous amounts of success
           | (in the companies they led previously) bring in dogshit teams
           | to their current company. I've also seen dogshit CEOs bring
           | in amazing people.
        
         | koolba wrote:
         | It's game theory and asymmetric information at its finest.
         | Throw in a healthy dose of survivorship bias, a pinch of appeal
         | to authority, and you get a perfect recipe for astronomical out
         | of whack compensation packages.
        
       | sys_64738 wrote:
       | Usually C-level execs is all about connections or where they went
       | to university. They are not smarter than folk in the trenches.
        
         | anonymousDan wrote:
         | Maybe that is the way to hire good ones. Exclude all candidates
         | who went to a 'brand' university.
        
           | Spooky23 wrote:
           | They do that in government. You just get different cliques.
           | 
           | You hire executives for different reasons. Sometimes loyalty
           | or incompetence to a degree is valuable as the person isn't a
           | threat. Other times people are hired to drive a particular
           | agenda and can be relied upon to do that because they are too
           | dumb to do otherwise. And sometimes they are sacrificial
           | lambs.
        
         | swyx wrote:
         | as a fellow skeptic, this oversteps. your mistake is that smart
         | = value. connections do have value, as does experience and
         | other leadership qualities than domain expertise. your
         | criticisms will be stronger if you recognize this.
        
       | beambot wrote:
       | Spoke to the founder / CEO of a wildly successful now-public
       | (former startup) company about his exec-level hires. He confided
       | that 1/3 of executives were net positive (i.e. should retain),
       | 1/3 were net neutral (i.e. should be fired) and 1/3 were net
       | negative (i.e. separate ASAP!).
       | 
       | Gentleman also indicated that his peers on similar trajectories
       | were even _less_ successful at exec hiring. So there 's a point
       | of anecdata for you: "Good" at exec hiring might just be a 33%
       | success rate. YMMV.
        
       | namecheapTA wrote:
       | Ive always wondered why executives get such generous compensation
       | packages. Are most people unwilling to take these roles st
       | "pretty damn good" incentives packages, so companies are forced
       | to give "crazy lucrative" incentive packages? Are there really
       | VPs that would pass up a CEO position if it didn't come with a 25
       | million golden parachute clause? If it was only 5 million, they
       | walk?
        
       | somishere wrote:
       | No doubt. Any number of c-levels I have worked with are prolific
       | climbers whose numero uno skill is Network. Lords of LinkedIn.
       | The kind of people who will say and do literally anything to keep
       | their fingernails dug deep. Their actions appear to align with
       | the needs of a company, so most are tolerated if not celebrated.
        
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