[HN Gopher] The Inner Osborne Effect (2021)
       ___________________________________________________________________
        
       The Inner Osborne Effect (2021)
        
       Author : luu
       Score  : 102 points
       Date   : 2022-08-15 23:43 UTC (1 days ago)
        
 (HTM) web link (raganwald.com)
 (TXT) w3m dump (raganwald.com)
        
       | pram wrote:
       | Yeah this happened at Atlassian, beat for beat. Textbook
       | incompetence.
       | 
       | HipChat was a declining dumpster fire with endless outages, so
       | they thought they'd make a new chat platform from scratch
       | (Stride)
       | 
       | So all the development effort was on Stride from that point. It
       | was released, no one used it, and then under a year later it was
       | shitcanned and "sold" to Slack. The dev team was RIF'd. Good
       | shit!
        
         | cestith wrote:
         | Did a similar thing happen (minus the new product going away)
         | in the Stash to Bitbucket transition? I also wonder how many
         | people are not moving to Bitbucket Cloud when Server and Data
         | Center are discontinued. Gitlab is still available to be self-
         | hosted with full support.
        
       | nonrandomstring wrote:
       | A most interesting read. Never heard of this effect. It makes
       | sense. Maybe caught a whiff of it in some organisations. In
       | highly compartmentalised setups you sometimes feel that another
       | team is working directly against you. There's also the kind of
       | anti-engineering, where one team builds a product while another
       | within the same organisation try to break it. For example: one
       | team is trying to make a great UI while the ad-revenue or DRM
       | crew are screwing up the user experience sticking their oar in.
       | These are the sort of things that lead to a feeling of betrayal,
       | or that your team is second best. Making grand announcements that
       | "soon everything will change" or that some hitherto secret
       | product will upstage everything else is bound to be unsettling.
       | If it's a secret, keep your mouth shut and quit posturing to your
       | own congregation.
        
         | realo wrote:
         | Ah yes... I have seen something like that in a previous place I
         | worked.
         | 
         | One team was building a gizmo that could detect the difference
         | between the exhaust of a fighter jet engine and the deployed
         | countermeasures (for a missile, say).
         | 
         | Another team was working on countermeasures that could fool the
         | first team's gizmo.
         | 
         | Fun times...
        
           | nonrandomstring wrote:
           | > countermeasures that could fool the first team's gizmo
           | 
           | And on paper, what an economy! Where else would you find
           | engineers with the expert knowledge better placed to defeat
           | your own toys :) fubar, what a show :)
        
       | neves wrote:
       | The company is Netscape, right?
        
       | sharmin123 wrote:
        
       | khazhoux wrote:
       | ...and then the current team is told they will focus on
       | maintaining the "Legacy Platform" meanwhile the new team who has
       | done jack shit gets 3 years to underdeliver, all the while being
       | the golden children at the front of every line. The Legacy Team
       | gets undermined and disrespected at every executive review,
       | despite the fact that the entire company or program depends on
       | them, either as infrastructure or to generate actual, you know,
       | revenue.
       | 
       | Oh, and after 3 years, the V2 Team will fail but simply move on
       | to another project or company, with no accountability.
       | 
       | Yeah, this sounds familiar :-)
        
       | __derek__ wrote:
       | A related rule I've learned: when someone says that they're going
       | to introduce a new design system (which will fix _all_ of the
       | problems caused by the _legacy_ one), run.
        
       | darren wrote:
       | Related evergreen post from Joel Spolksy:
       | https://www.joelonsoftware.com/2000/04/06/things-you-should-...
        
       | gibolt wrote:
       | The unspoken highlight of this is "don't piss off your team".
       | 
       | Are people unhappy? Don't work against them with another 'hidden'
       | team. Fix the problem they keep complaining about.
       | 
       | If a big challenge is coming up, don't alienate the people who
       | will be getting you through that challenge.
        
       | kevin_thibedeau wrote:
       | > only once--to my knowledge--made the grevious mistake of
       | inflicting the Inner Osborne Effect on itself.
       | 
       | They gimped the IIgs with a lower clock rate than possible to
       | avoid cannibalizing Macintosh. It outclassed the contemporary Mac
       | in a number of ways.
        
       | tomkaos wrote:
       | A manager start to tell everybody that we will get rip off our
       | "old obsolete" report tool without any project, budget or
       | research to find a replacement. We convince him to keep the tool,
       | but the damage was done. Project, training of user, development..
       | everything start to stall because nobody want to work with
       | something that will be replace. 4 years later we still have to
       | tell people that this is still the tool to use, but everybody
       | just think it obsolete.
        
       | ineptech wrote:
       | This reminds me of an experience with a former employer. Company
       | A, heavy users of Salesforce, was acquired by company B, which
       | was married to M$ Dynamics. On the day of the announcement, one
       | of the bullet points was something like, "the new division will
       | transition from Salesforce to Dynamics over the next three
       | years."
       | 
       | I think it took three _weeks_ for all of the Salesforce admins
       | and most of the devs to quit. They had to hire a small army of
       | contractors just to keep things running, and last I heard, the
       | parent company ended up switching to Salesforce anyway. All they
       | had to do was say,  "We don't know what we're going to do yet,"
       | which besides saving them tons of money would've been literally
       | true as well.
        
         | _jal wrote:
         | I've seen that sort of strategic ambiguity used to try to have
         | your people and your decision too.
         | 
         | It may work for a little while, but generally you're going to
         | be left with the people who are young, naive or trapped. One of
         | the problems with hiring smart people is that they don't stop
         | being smart when you're trying to manipulate them.
        
         | numlock86 wrote:
         | > M$
         | 
         | What?
        
           | paulryanrogers wrote:
           | Microsoft
        
         | icedchai wrote:
         | No one in their right mind would move from Salesforce to
         | Dynamics. Both the UI and APIs pale in comparison to
         | Salesforce.
        
       | a_c wrote:
       | On the flip side, there are companies unwilling to cannibalize
       | themselves ended up having their market share gobble up by
       | competitors. It is a fine line to navigate
        
       | retrac wrote:
       | > Apple III and Lisa failed. Macintosh was underpowered and
       | overpriced on launch. But Apple continued to invest in Apple II,
       | which financed investing in Macintosh
       | 
       | Apple barely scraped through the Apple III + Lisa debacle. The
       | Apple III was itself supposed to be the conservative product line
       | that would fund the Lisa and other advanced development. They
       | even added hardware to prevent accessing its extended memory and
       | etc. from Apple II emulation mode; they didn't want developers
       | targeting both platforms. The Apple II was put on the back
       | burner. It wasn't going to get the new OS for the Apple III, for
       | example, even though it could support it. (It did eventually get
       | it, as ProDOS.)
       | 
       | Development of the Apple III started in '78 around the time the
       | Apple II+ came out. The Apple III came out in 1980 as a massive
       | flop. The Apple III+ came out late the next year as another flop.
       | Around then, the Apple //e was started in late 1981 as a rather
       | rushed effort to expand the Apple II line, which by then had been
       | completely stagnant since the release of the Disk II drive more
       | than 3 years before, during a rapidly evolving time in the
       | microcomputer market (the IBM PC had just been released). If they
       | had just released a straightforward upgrade to the Apple II+
       | around ~1980, instead of the overengineered Apple III, they might
       | have been the IBM of the industry.
        
         | cestith wrote:
         | The IIgs was also a different platform from either the II, the
         | III, or the Macintosh. It wasn't released until two years after
         | the Mac. It outsold the Mac for a while, but the high price put
         | it well above the price of an Amiga before it was retired.
        
           | icedchai wrote:
           | I wanted a IIgs for a while, but a BBSer convinced me the
           | Amiga was a much better machine (also wayyyy cheaper.) The
           | difference in price between an Amiga 500 and an Apple IIgs
           | was insane. And the Amiga 500 could emulate a Mac!
        
         | a4isms wrote:
         | Author here. I remember the Apple III well, we nearly bought
         | one for my mother's Real Estate brokerage. Ended up with a
         | fairly vanilla Intel-based PC.
         | 
         | Whew!
         | 
         | But thank you for the correction on "Apple continued to
         | invest..."
        
       ___________________________________________________________________
       (page generated 2022-08-17 23:00 UTC)