[HN Gopher] Good Conversations Have Lots of Doorknobs
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       Good Conversations Have Lots of Doorknobs
        
       Author : worldvoyageur
       Score  : 340 points
       Date   : 2022-08-21 17:18 UTC (5 hours ago)
        
 (HTM) web link (experimentalhistory.substack.com)
 (TXT) w3m dump (experimentalhistory.substack.com)
        
       | andreyk wrote:
       | Great article! I've personally been pretty self aware with how
       | often I "create doorknobs" in conversations, though I like to
       | think of it in terms of "passing the ball" in soccer or
       | basketball. If you do all the passing and never get the ball
       | passed to you, the "game" of conversation is no fun -and it
       | should be fun!
        
       | prashnts wrote:
       | A good read, thanks. I like the description of take/give sides
       | and it's well portrayed. I wondered if there's any take home
       | message here for salvaging a give-take conversation.
       | 
       | I'd crudely deduct that being takers/givers in a conversation may
       | be a function of cultural, linguistic, social, and intellectual
       | dimensions coupled with personal, emotional, and ambient states a
       | person is in.
       | 
       | As such there's really very little just one party can do to have
       | a better conversation flowing on their own. So apart from
       | affordance, I think participation seems to also be a key factor
       | and can be seen as "push or pull or slide" aspect of that
       | doorknob.
        
         | Etheryte wrote:
         | I wouldn't say the traits are universal, as in someone is
         | always a giver or someone is always a taker, but rather it
         | depends heavily on context. For example, I've noticed I'm
         | mostly a giver when I'm talking to my parents, because I'm very
         | interested in hearing what they have to say while they're still
         | around, whereas I'm often a taker around my friends. The answer
         | to your question then would be to be flexible and match your
         | conversation partner. If you find your partner to be a giver,
         | you too can try to give to meet them halfway, similarly for the
         | other option.
        
         | fishtoaster wrote:
         | For me, I grew up a Taker. I'm not sure if this was a cultural
         | thing (my parents are takers), a regional thing (western NY),
         | or a me-being-an-unaware-dork thing (I was).
         | 
         | But now I find myself surrounded by Givers. I'm not sure if
         | this is a cultural thing (SF tech scene), a regional thing
         | (west coast), or a my-social-circle thing.
         | 
         | So I had to learn to be a giver to make any friends. What's
         | interesting is that my _old_ friends are mostly Takers. I
         | imagine this was a selection bias: givers got bored of talking
         | to me quickly! I get together with some old friends from
         | college once or twice a year and every time it 's a bit jarring
         | for the first hour as I have to switch to all-take mode.
         | 
         | Anyway, the point being that I think you can learn to switch,
         | and to blend between the two modes. In fact, I think being able
         | to do so is generally good and helpful.
        
       | flyaway123 wrote:
       | This provides a great mental model to build awareness / be more
       | sensitive for the social cues during a conversation.
       | 
       | > _There is no known cure for egocentrism; the condition appears
       | to be congenital._
       | 
       | Which is why I can't see why this is suggested as an independent
       | issue that should simply be accepted, without additional
       | reference. The lack of doorknobs, if you will.
        
       | [deleted]
        
       | rwilson4 wrote:
       | Really interesting. I've always wished there was a formula to be
       | better at conversations. I've never been good at it! I've tried
       | to find books but the ones I've found come off as manipulative,
       | not as a cure for social awkwardness! Doorknobs are a great
       | mental model!
        
       | russellbeattie wrote:
       | I've recently learned that I have Avoidant Personality Disorder.
       | I spend most of a conversation looking for ways to end it quickly
       | before I make some sort of social faux pas that I'll obsess about
       | for the rest of my life. (I still replay moments from 30 years
       | ago in my head. Like I said, it's a disorder). The better a
       | conversation is going, the faster I want it to end. Any exit I
       | see, I take it.
        
       | tcgv wrote:
       | > We think people want to hear about exciting stuff we did
       | without them ("I went to Budapest!") when they actually are
       | happier talking about mundane stuff we did together ("Remember
       | when we got stuck in traffic driving to DC?")
       | 
       | Gonna keep that in mind!
        
         | jstx1 wrote:
         | On the flip-side, "remember when we..." becomes very boring if
         | you're meeting someone that you aren't forming new memories
         | with.
        
           | gitgud wrote:
           | True, if someone in the conversation wasn't at that event,
           | it's very hard for them to care, unless there's a punchline
           | or its somehow actually related to them...
        
         | Aperocky wrote:
         | Personally, I want to hear about exciting stuff that my friend
         | did and tell them about the exciting stuff that happened to me
         | (though not much of that has happened recently.. can just stay
         | relatively quiet).
        
       | takanori wrote:
       | Great read. The pandemic forced my close friends to go from in
       | person drinks to zooms but then quickly transitioned to async
       | voice messages. The by product of this is everyone gets a chance
       | to be a giver and taker without having take the spotlight
       | immediately. Sometimes our conversations last weeks as someone
       | comes in and reignites debate after bringing a new point. It's
       | all async. Curious is anyone else has found similar success with
       | voice messaging as a medium.
        
         | SamPatt wrote:
         | I have. It's my favorite way to keep up with people.
         | 
         | The only issue is that people can't always listen, or speak, so
         | they need to either just wait to reply, or you both need to
         | switch to text often.
         | 
         | We tend to learn each other's schedules and then send messages
         | based on availability.
        
         | myself248 wrote:
         | When I was a little kid, I remember my dad and uncle would mail
         | cassette tapes back and forth, instead of writing letters.
         | 
         | Dad would gleefully find one in the mail, unwrap it, open a
         | beer, and sit down with his headphones on and notepad in hand.
         | Once in a while he'd actually pause the playback while jotting
         | notes, but mostly the things he wanted to respond to only
         | needed a scribbled word or two as a prompt for later.
         | 
         | Having finished the tape, he'd walk around for a minute to
         | collect his thoughts, grab a second beer but not open it,
         | rewind the tape, press Record, wait a count of 5 for the leader
         | to be past the record head, then crack that beer right into the
         | microphone -- every tape started with that sound -- and begin
         | to hold forth.
        
       | avivo wrote:
       | > It turns out that we like people the best when they respond to
       | us the fastest--so fast (mere milliseconds!) that they must be
       | formulating their reply long before we finish our turn.
       | 
       | This might be true; but looking into the linked study, it appears
       | to be on Dartmouth students. This claim at least maybe culturally
       | dependent.
        
       | jackconsidine wrote:
       | I enjoyed this read. I'm typically an interviewer in
       | conversations and assumed that was the less abrasive way to be.
       | Just the other day though, I realized that it's probably
       | preferable for a conversation partner to be given the option to
       | comment on an inviting declaration than to be forced to answer a
       | question.
        
         | zwkrt wrote:
         | True. A date with an interviewer can be flattering if they are
         | engaged in your answers, but interviewing is also a subtle way
         | to control the flow of information and remain private.
        
       | djmips wrote:
       | I found the giver and taker nomenclature hard to keep straight.
        
         | stu2b50 wrote:
         | I had a hard time remembering which is which until I started to
         | mentally append "stage" to it. Stage giver, stage taker -
         | taking the stage, giving the stage.
         | 
         | The author, given the context of improv, seems to have been
         | implicitly using that as the metaphor the entire time but it
         | didn't stick to me until I thought about it more.
        
       | a9h74j wrote:
       | This article has a bit more information and terminology.
       | 
       | There used to be advice around "progressive disclosure" in
       | conversation. You say something e.g. very-slightly-risky to
       | disclose, while also asking e.g. a less-risky-to-answer question.
       | The other person then has a choice of gradient toward more or
       | less disclosure or inquiry, and whether to answer or ask more.
        
         | notRobot wrote:
         | > This article has a bit more information and terminology.
         | 
         | I may be misreading this, but did you mean to link to
         | something?
        
       | uwagar wrote:
       | i prefer love handles.
        
         | ReactiveJelly wrote:
         | You might need Monty Hall to open a lot of doors before you can
         | find those
        
       | gkoberger wrote:
       | This is so completely off topic, but if the idea of an improv
       | musical about Spiderman's dating life sounds up your alley, you
       | should check out this episode of Off Book: The Improvised
       | Musical. The premise is Spiderman + MJ in couples therapy, and
       | it's phenomenal.
       | 
       | https://podcasts.apple.com/my/podcast/marvel-sing-ematic-uni...
        
         | saghm wrote:
         | Logistically, how does the instrumental part of the music get
         | improvised on the spot in a way that the actors can sing along?
         | Do they have preexisting music determined that the actors can
         | improvise lyrics to? Or do they just sing without musical
         | backing and then music gets recorded to match it later?
        
           | gkoberger wrote:
           | In this particular podcast, they have a three-piece band they
           | work with every episode (guitar, drums and piano). The music
           | is improvised just like the singing. Usually either the piano
           | or guitar will start, the other two will join in. And then
           | they follow each other.
           | 
           | They definitely rely on musical tropes they all know, for
           | example "rock song" or "broadway song". But overall, it's a
           | combination of them all being insanely talented, having
           | worked together a lot, and once in a while cue-ing each
           | other.
           | 
           | Here's an episode of another podcast they guested on
           | (Switched On Pop) where they walk through their process (AND
           | do an improv musical at the same time):
           | https://switchedonpop.com/episodes/switched-off-book-with-
           | je...
           | 
           | Also, if you want a quick video of them doing it, here's an
           | example with them, the band, and Jason Mantzoukas:
           | https://www.youtube.com/watch?v=yCI0gD_K27M
        
           | drewcoo wrote:
           | Did you ever see the David Letterman show? Paul Schaffer, the
           | keyboardist and bandleader on the show is a great example of
           | that. Before Letterman, he played piano on Saturday Night
           | Live.
           | 
           | Paul was an improviser, musically and comedically. Some word
           | or concept Dave was riffing on would catch something in Paul
           | and out would come related (often hilarious) music. On SNL,
           | he and Bill Murray did a great lounge pianist/singer duo,
           | playing off one another and obviously not entirely rehearsed.
           | 
           | I'll let you dig for links to that stuff. The digging is
           | probably more fun than some presented example in this case.
        
           | a9h74j wrote:
           | Saw musical improve live in the 1990s. One keyboardist live
           | to accompany. Not a musician so I can't say about expected
           | chord changes vs. transposition, etc.
        
       | Rayhem wrote:
       | > Conversational affordances are things like digressions and
       | confessions and bold claims that beg for a rejoinder.
       | 
       | Isn't that just giving? I mean, sure, I guess you can say "That
       | movie sucked and anybody who liked it can fight me!" and then not
       | give a shit about what anyone else says which probably isn't
       | giving, but putting that out there and watching for who responds
       | to what and then enticing them with more of that is the essence
       | of giving (and conversation).
        
         | bckr wrote:
         | TFA uses "giving" and "taking" in an idiosyncratic way.
         | Specifically, in terms of giving/taking _the stage_. That 's
         | the purpose of the story about improv at the top.
        
           | myself248 wrote:
           | Yeah. This was the hardest thing for me to wrap my head
           | around while reading. Even after the terms were put in
           | context, it was Hard Work to continue forcing them into my
           | mind.
           | 
           | Eventually I just gave up on that and realized that the rest
           | of the point was thoroughly useful without those terms.
        
       | randallsquared wrote:
       | This has a lot of good insight, but I was struck by how
       | differently I experience
       | 
       | > _"What's up?" is one of the most dreadful texts to get; it's
       | short for "Hello, I'd like you to entertain me now."_
       | 
       | The typical response to "What's up?" from myself and, uh, nearly
       | everyone I know, is some variation on
       | 
       | "Not much! What's up with you?" or
       | 
       | "[trivial recent happening, quickly related] So, what's been
       | going on with you?"
       | 
       | ...and that's because "What's up?" is nearly universally a way to
       | prompt someone to ask you that question back, so you can tell
       | them about the thing you really want to say without it seeming
       | sudden or forced.
        
         | naavis wrote:
         | > "What's up?" is nearly universally a way to prompt someone to
         | ask you that question back, so you can tell them about the
         | thing you really want to say without it seeming sudden or
         | forced.
         | 
         | Maybe in the United States, but I would hardly call it
         | universal.
        
           | Aeolun wrote:
           | Like saying "How are you doing?" in Europe is an invitation
           | to tell your life story.
        
         | swayvil wrote:
         | "WHAT'S UP!?". The pre-emptive assault. The demand.
         | 
         | Like he's swinging a club at you. The only reply is to raise
         | your shield.
         | 
         | Or you could do something clever. But either way your attention
         | has been lassoed.
         | 
         | Gotta be cleverer.
        
           | randallsquared wrote:
           | "What's up?" is the knock. They _could_ lead with whatever
           | they really want to ask you or push at you, whether it 's
           | telling you about their vacation to Ireland or asking you if
           | they can hold a thousand this month, but instead they've
           | given you the opportunity to not respond, or to say "Hey,
           | really busy; talk later?" :)
        
         | notRobot wrote:
         | When I was younger and more pretentious I used to get annoyed
         | at friends for answering "what's up?" with "nothing much"
         | because in my head by asking that I was obviously fishing for
         | conversation material so you should just bring up _something_
         | that we can talk about.
         | 
         | Something that happened recently or something that you heard
         | about or something you remembered or something you are looking
         | forward to, just... anything.
        
           | swayvil wrote:
           | I used to be that way too. Now I see that there are depths
           | there that I didn't see. I was blind to my blindness. I try
           | to keep my cool now. Reply with something soft and cool.
        
           | guelo wrote:
           | Well why are you putting it on them to come up with something
           | to talk about? "Not much, sup with you?" puts it back on you.
        
             | notRobot wrote:
             | I used to only ask "what's up?" after I'd exhausted
             | everything I had to talk about usually. I used to think a
             | lot about dynamics like these lmao.
        
           | kebman wrote:
           | What's up?
           | 
           | I'm playing with LEGO(r).
           | 
           | I'm eating sushi. You?
           | 
           | I'm in spaaaaaaceeeee but I'm separated from my module!!!
           | Halp!
        
           | noman-land wrote:
           | It seems some people might be more comfortable sitting in
           | silence and so they don't feel the need to talk about
           | _anything_ as a way to break it. Maybe it's an
           | introvert/extrovert thing.
        
         | swatcoder wrote:
         | > prompt someone to ask you that question back
         | 
         | Huh. I'm glad this is not a thing in my circles. Being direct
         | and exposing some vulnerability seems to work great for us.
         | 
         | I known its just a custom that can't be analyzed too deeply,
         | but what you describe sounds so timid and shy from the outside.
         | 
         | Rightly or wrongly (probably wrongly), if I picked up that
         | someone was doing this, I'd assume they need a lot of special
         | handling and ceremony to feel comfortable. It would take a lot
         | for me to want to bother.
        
         | aesthesia wrote:
         | This reminds me of the "no hello" proposal for workplace chat
         | messages (e.g. https://nohello.net/). It's much less of a big
         | deal for personal communication, but I can understand wanting
         | someone to just say what they want to say without a manual
         | SYN/ACK first.
        
           | throwaway290 wrote:
           | It's a feeler (IMO way more descriptive than "doorknob") that
           | lets you bail if you don't want to talk. Without it you may
           | feel obligated to listen or have to be slightly rude. With it
           | you have a range of options like "swamped on this project,
           | catch up with you later" or such depending on circumstances
           | to avoid straining a relationship.
           | 
           | In async communication it's unnecessary though, people might
           | do it by inertia.
        
             | mike_hock wrote:
             | Hey, you wouldn't believe who I just met in the elev
             | 
             | TCP RST
        
           | i_like_waiting wrote:
           | I had colleague that was 10x developer but 0/10 communicator,
           | if he didn't receive separate first message with "Hi, how is
           | it going?" without me waiting for his answer before
           | requesting something, he wouldn't reply.
           | 
           | It was such a dead end for getting things done (he was
           | productive on his things, but blocker for everybody else.
        
           | BrandoElFollito wrote:
           | I like the "hello" before someone engages in a chat because
           | this way I can confirm that i) I am available to talk and ii)
           | the message is safe (i.e. I am not displaying in front of 200
           | people and forgot to switch off IM).
           | 
           | If someone just wants to send me an information, email is
           | great for that.
           | 
           | My personal order of contacts is snail mail - email - IM -
           | phone - in person. Each of the steps is one order of
           | magnitude of urgency greater than the previous one.
           | 
           | There is probably also a cultural component.
        
             | marcosdumay wrote:
             | If you want to know if the person can chat right now, you
             | can always say "Oh, hello. Do you have time for a short
             | chat right now?"
             | 
             | Every other time when you don't need to know that, you can
             | still not get all the problems of the empty "hello"
             | message.
        
               | BrandoElFollito wrote:
               | I always want to know that because I do not want to send
               | messages when it is not a good time for that. Nor I want
               | to receive any.
               | 
               | A "hello" means it is "IM urgent" so it can wait for the
               | moment I am OK to exchange.
               | 
               | Like I said, this is also cultural - some cultures allow
               | people to interrupt others, some not.
        
               | watwut wrote:
               | I don't want to wait there and stare in typing icon while
               | you are typing and retyping and figuring out what you
               | want to send.
               | 
               | That is why hello is annoying. People are capable to talk
               | immediately, but take forever to finish writing.
        
               | jiggawatts wrote:
               | Try: "Oh, hello. Do you have time for a short chat right
               | now about a database schema change?"
               | 
               | I almost always have time to fight fires -- unless busy
               | with a larger conflagration. I may or may not have the
               | time to debate the finer points of table naming
               | conventions however.
               | 
               | Without context I might say yes and then have to _take it
               | back_ once I discover the topic.
        
             | krnlpnc wrote:
             | I guarantee you are annoying people with this. "Hello"
             | conveys no information, you might as well say "tag".
             | 
             | "Hello, could we set a time to chat about xyz" lets the
             | reader give a meaningful response when available (and
             | _maybe_ thats immediate)
             | 
             | I simply ignore hellos but happily respond to questions.
        
             | Aeolun wrote:
             | > i) I am available to talk and ii) the message is safe
             | 
             | If I'm at work, I'm always going to be available to talk,
             | and anyway, nothing is lost by them sending me what they
             | want to say and me responding when I become available.
             | 
             | I'm of the opinion that you shouldn't ever send messages
             | that are unsafe for 200 of your colleagues to see.
        
           | QuantumSeed wrote:
           | As a developer who occasionally gets pulled in to help with
           | urgent support issues, I dread bare hello messages. It gives
           | me too much time to imagine a down site or some other
           | critical event. Asking the question up front spares me a lot
           | of stress.
        
           | krnlpnc wrote:
           | I'll add too that it's better to end a work convo with
           | pleasantries than to begin one.
           | 
           | "Hey I'm blocked on xyz, thanks anyways how was your
           | weekend?"
           | 
           | Is far more pleasant than
           | 
           | "Hey how's the weekend? anyway I'm blocked on xyz"
        
         | alimov wrote:
         | I mostly agree, and think that In addiction to what you said
         | "what's up" is basically like pinging someone to see if they
         | are available so that some additional reason planning can occur
        
         | [deleted]
        
         | [deleted]
        
       | tunesmith wrote:
       | This is really cool but I think I need more examples of how to
       | create good doorknobs.
       | 
       | wait, did I just create one?
        
         | tcgv wrote:
         | Second that! I took a while to grasp the concept of "social
         | doorknobs" while reading this text. I think it boils down to
         | something people can use to open up conversational pathways and
         | keep the conversation flowing.
        
           | myself248 wrote:
           | While reading this, I kept drawing parallels to how I like to
           | teach. (I'm not a professional teacher, but I volunteer at a
           | makerspace and nothing is more fun than watching someone
           | grasp a new concept and use it to actually make something.)
           | 
           | I tend to think that, in general, there's very little new
           | under the sun, so most students are already equipped with
           | analogies that will help them understand what I'm teaching.
           | That is, if I can just figure out what they're familiar with
           | and draw the appropriate parallels.
           | 
           | Teaching, then, becomes an exercise in learning my student
           | and trying to express analogies that they can grab onto.
           | Which means sometimes throwing out a slow-ball so they have
           | an easy hit, and seeing which metaphor they use to hit it
           | with, which then gives me some information about how to
           | proceed.
        
       | xg15 wrote:
       | > _That's why when psychologists want to jump-start friendship in
       | the lab_
       | 
       | ...wait, we can do what now?
        
         | kentlyons wrote:
         | Yes. And the author provides both a cite for an academic
         | publication as well as one from popular media. (And it's not
         | exactly new either - the paper was published in 97).
        
           | 082349872349872 wrote:
           | TIL we also can jump-start outgroup formation in the lab:
           | https://en.wikipedia.org/wiki/Minimal_group_paradigm
           | 
           | (or should I have learned it much earlier? https://en.wikiped
           | ia.org/wiki/The_Sneetches_and_Other_Storie... )
        
       | krupan wrote:
       | Chastising givers who resent takers, the author says it's "..easy
       | to forget how lovely it feels when you don't want the spotlight
       | and a taker lets you recline on the mezzanine while they fill the
       | stage."
       | 
       | As a giver, I'd usually rather not be stuck in the "conversation"
       | (more like, speech) that the taker is dominating.
        
       | i_like_waiting wrote:
       | I think good conversation is lot about confidence of people
       | involved. I had terrible conversations (or at least their
       | attempts) where people threw at me questions so quickly I haven't
       | had chance to plant some doorknobs.
       | 
       | Many of encounters where I had to resist their "and you?"
       | questions, as I saw an opportunity to expand on what they were
       | saying.
       | 
       | Which I find weird because then I am completely terrible at group
       | conversations (as there is already taker & giver, so I just go to
       | role of listener)
        
       | DawnQFunk3 wrote:
        
       | spawarotti wrote:
       | This article reminds me of "The Church of Interruption", the best
       | short article I ever read about communication styles:
       | https://sambleckley.com/writing/church-of-interruption.html
        
         | wallflower wrote:
         | Wow, thanks for posting that. I am learning more about not
         | interrupting now.
        
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       (page generated 2022-08-21 23:00 UTC)