[HN Gopher] Move Fast or Die: Key Startup Lessons
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       Move Fast or Die: Key Startup Lessons
        
       Author : tracyhenry
       Score  : 58 points
       Date   : 2022-08-25 18:20 UTC (4 hours ago)
        
 (HTM) web link (blog.southparkcommons.com)
 (TXT) w3m dump (blog.southparkcommons.com)
        
       | [deleted]
        
       | [deleted]
        
       | pclmulqdq wrote:
       | This seems like good advice for startups with high burn in
       | competitive markets. However, that may have more to do with the
       | "high burn" and the "competitive market" part than the "startup"
       | part...
        
       | Maro wrote:
       | I worked at FB in 2016-17. The bootcamp _was_ amazing, but we
       | didn't go live on day #2. (Maybe this was true earlier.) I think
       | I got something live on week #2. Day #2 was not realistic, you
       | need to set up the macbook, accounts, receive the bootcamp tasks,
       | get some context in a multi MLoC codebase, test locally, commit,
       | get it reviewed, then it went live for staff.
       | 
       | Still, the spirit of the post is definitely true. Bootcamp was
       | awesome, it indoctrinated us to Move Fast and Break Things, and
       | Just Ship It. FB was an amazing company, best company I ever
       | worked for.
       | 
       | What others point out, that this doesn't work for all domains;
       | it's true. But it's probably true for 90% of the startups here on
       | HN. Also, if you're a startupper, esp. one doing the other 10%,
       | you better be able to apply critical thinking to advice on the
       | Internet..
        
         | tracyhenry wrote:
         | FB at 2016-17 isn't a startup anymore. The blog was talking
         | about FB at the very beginning.
        
         | ethanbond wrote:
         | My bootcamp at FB in ~2015 had like 4 or 5 speakers who didn't
         | even show up to their allotted slots.
         | 
         | It revealed a lot about how much FB'ers respect their
         | colleagues' time! Pretty gross if you ask me.
        
           | Maro wrote:
           | I was in London. As far as I remember, speakers showed up and
           | were very professional. I distinctly remember, FB feeled like
           | a hedge fund [1] and a startup [2] had a baby.
           | 
           | [1] Lots of people in shirts, lots of people making a lot of
           | money, company making a lot of money, free electronics from
           | vending machines, lots of perks, etc. [2] Move Fast and Break
           | Things, The Quick Shall Inherit the Earth, etc.
        
             | Maro wrote:
             | Shameless plug:
             | 
             | https://bytepawn.com/culture-docs-facebook-netflix-and-
             | valve...
        
       | myuzio wrote:
       | The advice is very much in alignment with the "Zero to One" book.
       | They are explaining how they made their startup "successful". But
       | that doesn't mean if you follow their foot steps your startup
       | will be successful as well.
       | 
       | This line of thinking is not far from the type that leads to
       | cargo cult or any other superstitious belief.
       | 
       | So, not necessarily good or bad advice, do whatever works best
       | for you, but it's important to measure often to know if things
       | are actually working.
        
       | jondeval wrote:
       | There are obvious tradeoffs with stability that are being noted.
       | These concerns are well expressed here: https://xkcd.com/1428/
       | 
       | But I think the more insidious downside of this mentality in
       | practice is that it tends to absolve the product management of
       | their responsibility to form a strong opinionated vision of what
       | needs to be built over the course many months.
       | 
       | Tactical engineering speed is important, but I would much rather
       | work for a company that obsesses over building the right thing
       | and knows how to communicate a view of what 'great' looks like.
        
       | adamnemecek wrote:
       | Are people still writing hagiographies about Facebook?
        
       | elisharobinson wrote:
       | A worm on its own is faster than a horse in the mill stone . It's
       | bad mindset to think that all software companies are the same ,
       | there are some companies which ship things other than CRUD apps
       | on the web(shocker !!) .
       | 
       | My main gripe is the statement of ask for forgiveness than
       | permission, that mindset does not work on projects like the
       | 737max . Anything of value is built by teams and as such hero
       | worship should be avoided whenever possible. Good work should be
       | rewarded but don't skew the social dynamic to the point of "hero
       | said it so it must be true".
        
         | epolanski wrote:
         | The 737max is not a company but a product and Boeing isn't a
         | startup looking to raise vc money.
        
       | jpm_sd wrote:
       | I'm not sure the author should be quite so proud of the results
       | of his hard work (i.e., the Facebook user experience). And
       | indeed, my own startup experience has shown that the "move fast,
       | break things, ask forgiveness not permission" method results in
       | burning through $millions of investor cash and frequently
       | building products that aren't really that useful or successful?
        
         | sbierwagen wrote:
         | >I'm not sure the author should be quite so proud of the
         | results of his hard work
         | 
         | Well, that's a problem for every for-profit company, right?
         | 
         | If TikTok goes from attracting 5 minutes of attention a day
         | from its users to 10 minutes, then that's great for TikTok. If
         | it gets to 12 hours a day, then that's a civilization-ending
         | disaster. If a coal mining company extracts and burns every
         | cubic meter of coal in the Earth's crust then we all die. Etc
         | etc.
         | 
         | Companies want to grow and compete, and that's good, since it's
         | resulted in literally all human progress, and is why we're no
         | longer living in dirt huts and dying at 30 from cholera. But
         | taken to the extreme...
        
       | daenz wrote:
       | I think it's important to consider the context for this advice,
       | which is introduced in the opening: dwindling funding and
       | competition out to kill your company.
       | 
       | Presumably, the advice that follows is a direct result of those
       | _constraints._ However, if you don 't have those constraints, I
       | don't think you need to grind yourself to the bone.
       | 
       | Yes, there will always be competition looking to eat your lunch.
       | Is getting to market first and fastest the most important thing?
       | Depends on the product. All-encompassing social media platform?
       | Yes. High quality saas tool? Perhaps not. In most markets,
       | there's always room for competitors, and even if you become an
       | underdog, producing stable, affordable, high quality software can
       | make you a serious competitor to a company 10x the size who is
       | constantly breaking things and pissing off their users.
        
       | bruce511 wrote:
       | I feel like one success story doesn't necessarily make it good
       | advice for everyone else.
       | 
       | Maybe in the world where your customer base is flexible
       | (students), and where your product "doesn't really matter", then
       | hey, why not break it from time to time. The penalty for failure,
       | is well, zero.
       | 
       | In a different context though small errors can result in very
       | large penalties, even extinction. In which case this strategy
       | will (and certainly has many times) failed.
       | 
       | Advice without context is dangerous. Before adopting any advice
       | (especially "how we did it" stories from survivors) it's worth
       | really understanding the external factors that aided in that
       | success.
        
         | TheNewsIsHere wrote:
         | I wholeheartedly agree with your comment. The "move fast and
         | break things" mentality works for the banal and unimportant,
         | but not for the significant or important.
         | 
         | Who cares if a social media site is offline for a day? Society
         | will be fine. Users will be fine. Is anyone really going to
         | miss a random social media post lost due to misbehaving code?
         | Probably not on balance.
         | 
         | But if you're attempting to build a quality, say, EMR/EHR, or
         | some kind of industrial control software, or a password
         | manager, you have certain duties that are completely
         | incompatible with that mentality.
        
           | hef19898 wrote:
           | Every time peoples life, health and well-being depend on your
           | action advocating for "move fast and break things" should be
           | reason for immediate termination. The severance package can
           | be negotiated later.
        
             | int0x2e wrote:
             | While I agree with you generally, one could make the
             | argument that if your aim is to drastically disrupt some
             | domain, you may wish to adopt a riskier but faster path
             | even if you're working in a safety-critical field, because
             | the "slow and safe" route means more lives lost /
             | negatively impacted while you slowly perfect your solution.
             | 
             | If you'd humor my extreme utilitarian view for a minute, I
             | would argue both autonomous self driving and some medical
             | endeavors could save many more lives if we, as a society,
             | said "you get a budget of 10k. 10k lives you can severely
             | negatively impact to deliver impact greater than that
             | number" - basically giving you an investment/debt you repay
             | to society via your future impact. Currently, traffic
             | fatalities are at ~38k/year in the US (with over 2M/year
             | injured), and the numbers for leading medical causes are
             | staggering (heart disease ~700k/year, cancer ~600k/year,
             | etc.). I would argue our current processes for
             | breakthroughs in areas where health or safety are involved
             | simply lean too far towards the "safe" end of the spectrum.
             | 
             | One anecdote I can share is a friend who worked for over a
             | decade on a system where patients could buy a medical test
             | at a pharmacy, take a urine sample at home, and get lab
             | quality results using their phone's camera. The tech was
             | ready in their first year of running. They built a suite of
             | validations and tested things across hundreds of phone
             | models, they really did their part well because they truly
             | care. Getting things FDA approved and in patients' hands
             | took much longer, because the processes are extremally slow
             | and designed to reduce risk by almost all means necessary.
             | While that's a good idea in theory, it didn't stop a scam
             | like Theranos (because when you're intentionally dishonest
             | rules don't always help), and it did make it so my friend's
             | company took a lot longer before being able to get fast,
             | accurate, test results for many different metrics to rural
             | and poor communities where lab testing can be an issue...
        
               | hef19898 wrote:
               | Theranos isbthe exception proofing the FDA right, the 737
               | Max is the exception proofing the FAA right. And no,
               | there is no such thing as a "budget" of lost lives to
               | further innovation. That approach is just deeply cynic,
               | and should ve in itself ground to _not_ work in any of
               | those industries. The 737 Max and Theranos do show so
               | that there already to many people with that exact mindset
               | out and about. And while Theranos didn 't cause any death
               | (at least not that I am aware of), the MAX indeed did.
               | All for profit, all for moving fast. For me, that is
               | simply not acceptable.
        
               | TheNewsIsHere wrote:
               | I agree with you fully. However, the way I read int0x2e's
               | comment was as a theoretical example of the logic they
               | were putting forth. Not as advocacy for actually taking
               | that tact.
               | 
               | Typically we empower governments with restraints to
               | prevent them from allowing those tactics, and for good
               | reason. (Even if in reality it is imperfect).
        
           | 1e-9 wrote:
           | > Who cares if a social media site is offline for a day?
           | Society will be fine. Users will be fine.
           | 
           | Not just fine... better off.
        
           | renewiltord wrote:
           | Worked to get into space with SpaceX. ULA is trying the old
           | approach. We can look at the difference live.
        
             | hef19898 wrote:
             | None of the SpaceX ideas where actually that new, rockets
             | lanfed already decades earlier. That ULA got complacent is
             | a differwnt story, ULA is far from being the only
             | competitor of SpaceX outside of US government launches.
             | 
             | Not tgat SpaceX isn't imoressive, it is. They did move woth
             | less _beauraucracy_ , not with more risk. Kind of like the
             | Covid vaccines, less red tapes speeds things up. Otherwise,
             | SpaceX seems to be rather conservative ubder Shotwell's
             | leadership as far as safety is concerned.
             | 
             | Dpace flight is, funny enough, less regulated that
             | commercial aviation and tue aero part of aerospace.
        
         | hbrn wrote:
         | While what you're saying is generally true, one should also
         | keep in mind that people (especially engineers) are extremely
         | biased and tend to drastically overestimate the cost of
         | mistakes.
         | 
         | Github Actions went down yesterday, disrupting the service for
         | thousands of companies. They also went down today.
         | 
         | And yet, if they didn't have the "move fast" mindset, they
         | probably wouldn't have Actions as a product in the first place.
        
           | criddell wrote:
           | > one should also keep in mind that people (especially
           | engineers) are extremely biased and tend to drastically
           | overestimate the cost of mistakes.
           | 
           | Perhaps that's true of _software_ engineers but I don 't
           | think it's true for Professional Engineers. That's one of the
           | reasons I wouldn't consider most people who call themselves
           | software engineers to be an engineer at all.
        
             | [deleted]
        
             | clpm4j wrote:
             | 'developer' and 'programmer' really are more apt terms -
             | 'engineer' sounds more impressive though
        
               | epolanski wrote:
               | So does vice president instead of manager or executive
               | assistant instead of secretary.
        
             | LtWorf wrote:
             | Wait until you meet sales engineers
        
             | paulryanrogers wrote:
             | > ...That's one of the reasons I wouldn't consider most
             | people who call themselves software engineers to be an
             | engineer at all.
             | 
             | Few people who call themselves (non-software) engineers
             | today are running locomotives. Words can evolve over time.
        
           | karthikb wrote:
           | > one should also keep in mind that people (especially
           | engineers) are extremely biased and tend to drastically
           | overestimate the cost of mistakes
           | 
           | I've found the opposite to be true, especially with engineers
           | moving from pure software to founding companies in regulated
           | industries such as aerospace or medical devices.
        
             | hbrn wrote:
             | Good point, though I'd say the major factor is dealing with
             | hardware, not necessarily being regulated. You can't just
             | push a hotfix to a million of on-premise devices with one
             | click.
        
         | lumost wrote:
         | The challenge here is that many startups will ultimately fail
         | to produce anything at the early stages. A big company/startup
         | can spend months or even years debating the feature in question
         | with minimal consequence.
         | 
         | The startups advantage is to simply be faster. A slow startup
         | is worse off than a division in a big company.
        
         | ignoramous wrote:
         | > _I feel like one success story doesn 't necessarily make it
         | good advice for everyone else._
         | 
         | Heh, reminds me of this tweet:
         | https://nitter.net/apenwarr/status/1440656518701932554 /
         | https://twitter.com/apenwarr/status/1440656518701932554
        
       | yashap wrote:
       | I think it's generally true that product shipping speed is very
       | important for startups. You'll always have competition, having
       | the best product is crucial to "winning", that means you have to
       | be faster than your competitors.
       | 
       | However, speed has to be balanced against things like:
       | 
       | - Doing customer research/building the right things
       | 
       | - Stability (high uptime, few bugs)
       | 
       | - "Workflow regressions" (not explicit bugs, implementing a
       | change correctly, but not realizing it breaks a key workflow for
       | key customers)
       | 
       | For a B2C social network, speed dominates those factors. Ship a
       | lot, keep the successful features and prune others, customers
       | tolerate the rapid change and a moderate level of bugs and
       | outages.
       | 
       | However, for a B2B Enterprise startup, where your software is
       | absolutely mission critical for your customers, and you MUST have
       | a great reputation to do more sales, it's distant. Those other
       | items are really important too, and you do have to sacrifice some
       | speed for them.
       | 
       | Even for mission critical Enterprise startups, I think you still
       | have to emphasize speed a lot to "win", but it can't dominate
       | things like stability, customer research and workflow
       | regressions. You have to sacrifice a moderate amount of speed for
       | those things.
        
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