[HN Gopher] Patreon Lays off 17% of Staff
       ___________________________________________________________________
        
       Patreon Lays off 17% of Staff
        
       Author : jcalabro
       Score  : 352 points
       Date   : 2022-09-13 16:36 UTC (6 hours ago)
        
 (HTM) web link (blog.patreon.com)
 (TXT) w3m dump (blog.patreon.com)
        
       | seibelj wrote:
       | I've heard rumors that Meta and Google have massive layoffs
       | coming as well. Good luck out there
        
         | subsubzero wrote:
         | I've heard the same, Meta for sure, and a few folks at Goog
         | have told me as well they are coming. For google this will be
         | the first time they have ever done layoffs in the company
         | history(2009 had 200 folks leave so not really layoffs so to
         | speak) so that tells you the scale of this tech downturn.
        
           | seibelj wrote:
           | You can't have your stock down 60% YoY (META) without
           | consequence. There is a whole lot of fat at both of these
           | companies (and really all large firms that never had any bad
           | quarters) and a reckoning has to happen
        
             | kevstev wrote:
             | You absolutely can. Stock price is really meaningless as
             | far as the day to day life of a company is concerned- if
             | your cash flows haven't changed, and the market has just
             | decided to shit on you for a bit for irrational reasons
             | there are no consequences other than maybe looking into
             | whether a buyback makes sense.
             | 
             | Equity markets are often irrational and wrong. IE Covid-
             | essentially every stock was down significantly in March of
             | 2020, not realizing that some businesses will actually
             | benefit from the pandemic.
             | 
             | That said, your statement about fat at these companies is
             | true, and its probably been long past time that they clean
             | out some dead wood.
        
               | oldgradstudent wrote:
               | > Stock price is really meaningless as far as the day to
               | day life of a company is concerned
               | 
               | Not when significant part of your employee compensation
               | is equity-based.
        
             | colinmhayes wrote:
             | Mark is completely unaccountable to investors. He can do
             | whatever he wants as long as he has good faith reason to
             | believe it will benefit shareholders.
        
           | q7xvh97o2pDhNrh wrote:
           | That's genuinely anxiety-inducing to hear. I have several
           | friends who have signed offers with Google, with start dates
           | set within the next few weeks/months.
           | 
           | Really hoping they don't start pulling offers. I can't put my
           | finger on why, but somehow that seems like it'd be even more
           | cruel than layoffs.
        
             | vorpalhex wrote:
             | Pulling offers is always considered a _very_ bad look. I
             | would be extremely surprised if Google did such a thing
             | given the optics, but it wouldn't be the first time Google
             | has surprised me with it's stupidity.
        
           | loosescrews wrote:
           | I have heard that the 2009 layoffs were limited to
           | recruiting. If these layoffs occur, they may be the company's
           | first engineering layoffs.
           | 
           | I find it surprising that they are considering layoffs. There
           | have been a number of articles about Sundar's concerns over
           | productivity [1,2,3], but layoffs have a tendency to reduce
           | moral and productivity.
           | 
           | [1] https://news.ycombinator.com/item?id=32515458 [2]
           | https://news.ycombinator.com/item?id=32322131 [3]
           | https://news.ycombinator.com/item?id=32816105
        
             | nostrademons wrote:
             | 2009 layoffs were technically just a bunch of radio DJs
             | that were hired into a product around revolutionizing radio
             | and then had nowhere else to go in the company when their
             | project was canceled. The recruiters let go were
             | contractors, and Google just terminated their contracts.
        
       | Invictus0 wrote:
       | It's a fine message and generous severance, but people need to
       | wake up to the reality that companies don't really care about
       | them when making plans for the future. Was it really so hard to
       | predict a minor ~15% downturn after a period of lavish,
       | extraordinary exuberance? Conservative, controlled, measured
       | headcount growth is just not a consideration, as we've seen time
       | and time again.
        
         | rblatz wrote:
         | The broader economy was basically saying here is free money,
         | grow the business at all costs, worry about growth then later
         | we'll worry about profit. Now due to inflation the Fed has
         | ended the free money era, and business plans have to change.
         | Expect a lot more of these posts over the next few months.
        
       | codegeek wrote:
       | A blog post was done other than Instagram:
       | 
       | https://blog.patreon.com/a-note-from-jack
       | 
       | "but as the world began recovering from the pandemic and enduring
       | a broader economic slowdown, that plan is no longer the right
       | path forward for Patreon"
       | 
       | So basically, they overhired to meet demands during Pandemic and
       | now as less people are using the platform (??), there is no need
       | for the 17% of people. Interesting.
        
         | Groxx wrote:
         | > _In the US, teammates leaving Patreon will be given three
         | months severance plus an additional two weeks for each half
         | year of tenure beyond the first year._
         | 
         | Pretty decent IMO.
         | 
         | > _You'll also receive COBRA health care coverage through the
         | end of the year._
         | 
         | Odd that that doesn't match the pay period, but oh well.
        
           | mandevil wrote:
           | I suspect its because of the way that COBRA works: COBRA
           | would start for them on October 1st (their active employee
           | insurance would cover them until Sep 30), so they are getting
           | three months. I have never seen a health insurance that
           | supported two week increments, so you couldn't do the 'two
           | weeks for tenure' thing. You could, in theory offer an extra
           | month per year beyond the first, but that's a lot of extra
           | work and expense to go into, offering it, for something that
           | I suspect will have very little pick-up. My guess is most
           | everyone who is laid off today will have a job which will
           | offer insurance by Jan 1st.
        
             | ghaff wrote:
             | In spite of what some developers seem to think job hunting
             | can be a many month process, especially over the holidays
             | and in an environment where many companies are being very
             | cautious about hiring. So no I don't expect most will have
             | jobs by January.
        
           | rovingEngine wrote:
           | This is close to three months, and many health plans renew at
           | the beginning of each year, which accounts for the slight
           | difference.
        
           | codegeek wrote:
           | One thing that is not clear is if they will actually Pay for
           | COBRA or just provide COBRA coverage. Employers can provide
           | the coverage for COBRA but are usually not obligated to pay
           | for it. Also, cost of COBRA out of pocket can go upto 102% of
           | the total premiums (yes the 2% can be admin fee added by the
           | employer if they choose to do so)
        
         | staticautomatic wrote:
         | Ideally, that's how it would be described in the internal
         | meeting version.
        
         | uneekname wrote:
         | Let's change the HN post to link to this, it is much more
         | informative.
        
         | unity1001 wrote:
         | > So basically, they overhired to meet demands during Pandemic
         | 
         | Everybody did, even anticipating that the move to online
         | economy would slow down after the pandemic.
         | 
         | But nobody predicted the Ukraine war, sanctions, and the
         | economic effect those sanctions made back in the West.
        
         | dang wrote:
         | Ok, we've changed the URL to that from
         | https://www.instagram.com/p/CidAMM7pQ7u/. Thanks!
        
       | BryanBeshore wrote:
       | Full post from Jack Conte's Instagram post:
       | 
       | "Hi everyone - I have some sad news to share: today, Patreon is
       | doing a layoff of about 80 employees, about 17% of our team. This
       | was ultimately my decision, so I wanted you all to hear directly
       | from me about the reasoning.
       | 
       | Before I do, I want to say two things: first, today will be
       | painful for many people, and I am deeply sorry to the incredible
       | teammates who will be leaving Patreon - they are good, kind,
       | creator-first, exceptionally talented, and smart people.
       | 
       | And second, I remember how nerve-racking it was when I was a full
       | time creator - before starting Patreon - to watch companies that
       | I depended on go through moments like this. So for those of you
       | who rely on Patreon for your business and communities: I want to
       | assure you that the company is making this move precisely for
       | that reason - so we can continue to be a rock for your business.
       | 
       | As the world has recovered from COVID lockdowns and entered a
       | broader economic slowdown, it has become clear that the original
       | plan we built doe he year, to support outsized growth through the
       | pandemic, is no longer the right plan for the company.
       | 
       | I take full responsibility for choosing that original path
       | forward, and for the resulting changes today, which will be so
       | difficult for our team.
       | 
       | It's important to me that we continue to deliver for our creators
       | and patrons with new features and products like native video, new
       | content creation and organization tools, a wold-class mobile
       | experience, and new ways for creators to grow their membership
       | and strengthen their communities. To ensure that we make progress
       | on that roadmap, we are increasing our investment in product,
       | engineering, and design, which means decreasing our spend on
       | other ares of the company.
       | 
       | Ad difficult as this is fo our team, I know this is the right
       | thing to do for Patreon, because it ensures that the company
       | maintains a position of strength, even through an economic
       | downturn, while continuing to deliver for our creators.
       | 
       | If you want to read more about this decision, I just published
       | the internal note I sent to our team this morning, and it's
       | linked in my bio. I'm going to stop posting here for a while to
       | be 100% present internally for our teammates at the company. But
       | I promise to come back in a bit - I will see you all soon.
       | 
       | - Jack"
        
         | Rekksu wrote:
         | > To ensure that we make progress on that roadmap, we are
         | increasing our investment in product, engineering, and design,
         | which means decreasing our spend on other ares of the company.
         | 
         | Underrated dynamic in the startup layoffs this year. Many
         | software companies grew headcount rapidly in areas outside of
         | prod / eng in 2021 and are now scaling back those roles while
         | preserving the talent that was extremely difficult to hire.
        
           | nonethewiser wrote:
           | Their career page really bears this out. Lots of open
           | engineering positions.
        
         | COGlory wrote:
         | >I take full responsibility for choosing that original path
         | forward, and for the resulting changes today, which will be so
         | difficult for our team.
         | 
         | What does "take full responsibility" mean? Is he laying himself
         | off instead of the employees? Is he paying the employees he's
         | laying off out of his pocket? Is he resigning so this doesn't
         | happen again?
         | 
         | I'm confused how you can just say "I take full responsibility"
         | without actually taking any responsibility. It seems like the
         | laid off employees are taking responsibility.
        
           | donedealomg wrote:
        
           | honkdaddy wrote:
           | Perhaps you're unfamiliar with the expression, but usually
           | when English speakers say they "take full responsibility" for
           | a tragedy or unfortunate occurrence, they mean from a moral
           | and blame-based standpoint, it's rarely related to the
           | finances of those affected.
           | 
           | The laid off employees are the ones ultimately worse off by
           | the outcome, that goes without saying, what you're missing is
           | that this is different from being morally or strategically
           | responsible for why the situation played out this way. That's
           | the ownership the CEO is trying to take.
        
             | LightG wrote:
             | Back in the day it meant falling on your sword and letting
             | someone better/new take over.
        
           | dan-robertson wrote:
           | It means 'there are layoffs because of poor management
           | decisions and it isn't your fault if you're being laid off
           | and it isn't your fault if you feel you pushed the company
           | towards these management decisions that ultimately led to
           | your colleagues being laid off'.
        
       | magwa101 wrote:
        
       | Aachen wrote:
       | Recently signed up for patreon but couldn't figure out a payment
       | method. The only option available, paypal, would succeed and I'd
       | be redirected back to the merchant (patreon) but then neither
       | show up in my patreon account nor on the paypal side - and I'd
       | rather avoid giving paypal a cut so this was already a last
       | resort. Open source liberapay was a no brainer (for K9 and
       | F-Droid iirc) but very few creators have a liberapay. Surely
       | there's more going on than this, but the news doesn't surprise me
       | with this amount of friction and very handful of payment methods
       | available. It'll work for the 90% or they'd not be in business at
       | all, but still.
        
         | capableweb wrote:
         | Maybe that depends on your location? I can use card
         | (debit/credit) and also PayPal. You don't see "add card" in the
         | payment methods page?
        
       | rexreed wrote:
       | I can tell you that many people I know are abandoning Patreon for
       | their support of Russian patreons. This statement didn't help:
       | https://www.businessinsider.com/why-patreon-continued-to-sup...
       | 
       | And their response is not so great:
       | https://support.patreon.com/hc/en-us/articles/4553920132877-....
       | 
       | I'm sure the layoffs are not entirely related, but having this
       | stance didn't help.
        
         | kzrdude wrote:
         | Their statement makes sense to me
        
       | bilsbie wrote:
       | It's weird these companies grow this big. How many software
       | engineers do you need to monthly bill a list of people and
       | transfer it to a different list?
       | 
       | That's like a single person saas.
        
         | noirbot wrote:
         | If I had a nickle for every time someone on HN claims that a
         | sizable company could be replaced by 1-5 devs, I'd have enough
         | money to start a competitor to most of them that did it better
         | with more devs/staff, as evidenced by the general lack of 1
         | person saas companies out there that solve more than a very
         | niche problem.
        
           | jrockway wrote:
           | What large company is beating the 5 person competitor in
           | their industry?
        
             | noirbot wrote:
             | Most of them? Can you give an example of a 5 person
             | competitor competing with a large company?
             | 
             | And of those, how many of them can only do that because
             | they're outsourcing most of their needs to some other
             | company people regularly complain is bloated?
        
               | hedora wrote:
               | Craigslist has 50 employees, which is closer to 5 than
               | 500.
        
               | compiler-guy wrote:
               | Craigslist is wildly profitable, but can't touch ebay or
               | amazon.
        
               | UncleMeat wrote:
               | And its lunch is slowly being eaten by facebook
               | marketplace.
        
           | lmm wrote:
           | AIUI OnlyFans actually did successfully compete pretty
           | directly with Patreon for a while as a 3 dev company. (I
           | assume they may have grown a little since then)
        
           | seydor wrote:
           | The layoffs prove them right though no? Plenty of companies
           | seem to have had layoffs without loss of profits
        
             | noirbot wrote:
             | Only once they lay off another 400+ people. If anything,
             | the fact that Jack had anyone but himself to lay off isn't
             | proving OP right.
             | 
             | Being over-staffed is different from "one person can run
             | this as a saas business"
        
           | gamblor956 wrote:
           | He's not wrong. Patreon's technical platform isn't cutting
           | edge or unique and could be replicated fairly quickly by a
           | small team in a month or two. Most of what makes Patreon what
           | it is comes from the _other_ parts of the company, i.e., the
           | marketers, account managers, etc., that bring in the actual
           | revenue.
           | 
           | Of course, that's also the reason why a tiny company can't
           | just replace Patreon: it's not the tech that matters. It's
           | the marketing and other people stuff that you just can't
           | handle with a small team.
           | 
           | It's not a good sign that Patreon is doubling down on
           | engineering and eliminating the positions that actually bring
           | in revenue. That's a sign of a poorly managed company not
           | understanding its value proposition. Keeping extra engineers
           | on staff to create yet another cryptocurrency isn't going to
           | save Patreon, but the absence of the two dozen plus marketers
           | and account managers they just fired will be acutely felt as
           | they go into the holiday season.
        
             | noirbot wrote:
             | Is that true? I feel like every past discussion about
             | Patreon, as well as from the folks I know who use it as
             | artists, they're not really getting much in terms of
             | marketing or assistance/management. I certainly have a hard
             | time believing that they're making most of their money from
             | their "services" outside of just relaying money.
             | 
             | Their discovery is pretty awful too. My understanding is
             | that they're mostly viable because there's no easier way to
             | solicit money as a podcast/youtube channel right now.
        
           | tester756 wrote:
           | Discord had small engineering team and they outperformed
           | 
           | Teams, Google's VoIPs, Skype, Ventrilo, TeamSpeak, Zoom
        
             | noirbot wrote:
             | Have they outperformed Zoom and Teams? That feels like a
             | stretch, even if I prefer Discord to either of them
             | 
             | Plus, they had a _small_ team, but I met most of them back
             | in the Hammer and Chisel days and they were already a 20
             | person team at that point at least.
             | 
             | I'm not at all trying to say you can't have a good product
             | with a small company. It's the incessant "I could do this
             | myself in a month. I won't actually do it, but I totally
             | could" responses. Almost every company you've heard of
             | isn't getting by on single-digit employees, let alone one
             | very smart person.
        
               | tester756 wrote:
               | >Have they outperformed Zoom and Teams? That feels like a
               | stretch, even if I prefer Discord to either of them
               | 
               | Better product
        
             | squeaky-clean wrote:
             | They've been pretty adamant about not chasing after
             | business/enterprise sales and I bet this is a big reason
             | why.
             | 
             | Enterprise pays the big bucks but also has way higher
             | demands from support, higher expectations about downtime,
             | and all the third party integration requests. It has to
             | integrate with Jira, it has to integrate with Google
             | Calendar, it has to integrate with this niche service that
             | changes their API every month and doesn't care your
             | contract with Dairy Queen relies on this integration
             | working.
        
               | gruez wrote:
               | Okay but it doesn't seem like patreon needs to, or is
               | even chasing after enterprise sales? At least in the b2c
               | space it doesn't seem like you need a huge engineering
               | team.
        
               | [deleted]
        
         | Ekaros wrote:
         | 1 is bit low with number of customers that is both creators and
         | users. But I would see the right number reasonably be under
         | 100. With some geographical distribution.
        
         | squeaky-clean wrote:
         | > to monthly bill a list of people and transfer it to a
         | different list
         | 
         | Sounds like a fantastic service to use for fraud or money
         | laundering. It would be a shame if you had to dedicate a ton of
         | employees towards preventing that. ;)
        
         | TulliusCicero wrote:
         | It's amazing how consistently HN people underestimate the
         | workload involved in basically any software product, and how
         | often this blog post is relevant: https://danluu.com/sounds-
         | easy/
         | 
         | > I can't think of a single large software company that doesn't
         | regularly draw internet comments of the form "What do all the
         | employees do? I could build their product myself."
         | 
         | Products are nearly always more complicated internally than it
         | appears to the user. Indeed, often the very ease of use that
         | you see as an end user is _because_ of higher complexity on the
         | inside.
        
           | flavmartins wrote:
           | People who say this have never worked in an enterprise,
           | global software company. Or if they did, they may not be
           | working on key projects.
           | 
           | Just SCALE ALONE is enough to expand a group of engineers a
           | significant amount. A personal project is fine to run 1 AWS
           | or Digital Ocean instance to run the application, database.
           | But global distribution that has to support tens of
           | thousands, hundreds of thousands, or even million+ users
           | concurrently globally? It's a big orchestration of
           | applications and services that requires much larger teams.
           | 
           | Add in payment services and managing those integrations.
           | Then, given that you're a global company and have to operate
           | in multiple countries you have all sorts of regulatory
           | compliance requirements. Who oversees that? Who manages all
           | of these requirements? Not a single dev or a small team.
        
             | tester756 wrote:
             | >People who say this have never worked in an enterprise,
             | global software company.
             | 
             | On the other hand
             | 
             | How much friction there's between decision makers and
             | people writing code in those companies?
             | 
             | How much time is wasted on meetings, teaching new people
             | every month, etc, etc?
             | 
             | Sorry, but I really can see scenerios where 5 skilled
             | engineers with domain knowledge can outperform 25-50 that
             | need meetings to agree on everything
        
             | abigail95 wrote:
             | How many people worked at WhatsApp/Instagram before acq?
        
       | lgleason wrote:
       | I have no love lost for that company, so while I feel bad for the
       | workers, I would love to see the company as a whole go under and
       | a better alternative emerge.
        
       | clcaev wrote:
       | I hope their Precor acquisition remains unscathed, perhaps they
       | spin it off so it can continue to build excellent elipticals.
        
       | PeterisP wrote:
       | I wonder if it's somehow related to some allegations floating
       | around today (e.g.
       | https://twitter.com/TizzyEnt/status/1569439160561442817 ) of
       | Patreon dealing with part of the revenue coming from effectively
       | selling risque pictures of minors.
        
       | sprkwd wrote:
       | Doing this on Instagram seems... off. Can't put my finger in it.
        
         | throwawaymaths wrote:
         | This is legitimate feeling, maybe because not all your
         | employees might have Instagram. We can't assume it wasn't also
         | done on internal channels, though?
        
         | gobirds321 wrote:
         | I think it was first posted on their blog here:
         | https://blog.patreon.com/a-note-from-jack
        
           | mike_d wrote:
           | Are we supposed to know who Jack is?
           | 
           | Sounds like someone is in serious need of an ego check.
        
             | egypturnash wrote:
             | Patreon's creator and CEO.
        
             | zimpenfish wrote:
             | > Are we supposed to know who Jack is?
             | 
             | I should imagine the people that blog post is relevant to
             | know who he is, yes.
        
         | Shebanator wrote:
         | AFAICT, he told the team separately, and is just using IG to
         | announce publicly. I don't see how that is any worse than the
         | usual dry press release.
        
           | [deleted]
        
         | chickenpotpie wrote:
         | Agreed. This and the recent controversy around the HyperSocial
         | CEO posting an emotional layoff post on LinkedIn makes me
         | wonder if the new trend in layoffs is to try to make us relate
         | more with the CEO than the laid off employees and take some
         | heat off them.
        
         | indy wrote:
         | Wait a little longer and they'll be announced on TikTok
        
         | unity1001 wrote:
         | Ask the person who posted the Instagram post at HN instead of
         | the Patreon's official blog's post.
        
         | ilrwbwrkhv wrote:
         | Because companies like Patreon come and go. They know it, we
         | know it. So they grasp at straws for a fleeting moment of
         | popularity.
        
       | [deleted]
        
       | TaylorGood wrote:
       | On twitter a couple days ago it was said they're laying off their
       | whole data security team.
       | 
       | https://twitter.com/wbm312/status/1567974063578185728?s=21&t...
        
       | darth_avocado wrote:
       | What does "taking full responsibility" even mean? Like people
       | lose their livelihood and you can get away with "I take full
       | responsibility".
       | 
       | Taking full responsibility mean taking a pay cut or stepping down
       | or basically taking consequences for yourself first before others
       | have to.
        
         | julienb_sea wrote:
         | He's taking responsibility for over-hiring relative to the
         | needs of his business, and taking corrective action for the
         | long term health and viability of the business. This is the
         | right thing to do. Yes, it sucks for the people who lose their
         | jobs, but unfortunately some risk is always involved in an
         | employment arrangement. It would be far more unfortunate if
         | Patreon overspent to the point that their business had to
         | close, as that would affect their entire userbase and entire
         | employee base.
        
           | NoFactualActual wrote:
           | > He's taking responsibility...and taking corrective action
           | for the long term health and viability of the business.
           | 
           | Maybe this is just a language thing, but in my world "taking
           | responsibility" involves some action to personally shoulder
           | the pain of the layoffs beyond saying "my bad". I'd expect
           | it'd at least begin with resignation in this case. Just like
           | you can't just announce "I declare bankruptcy" to shrug off
           | debts.
        
             | ajkjk wrote:
             | The post includes tons of details about complicated things
             | Patreon is doing to help out the people affected. Do those
             | count for nothing to you? It feels like you are insisting
             | not on "support" or "generosity" but on "sacrifice".
        
               | db579 wrote:
               | Those are things the company is doing to take
               | responsibility, not him personally which is what his
               | statement should imply.
        
               | weego wrote:
               | When you're +$400mil into venture capital raises 'the
               | company' doing something like that can be an awful lot of
               | time, effort and potentially political capital for a CEO
               | to get through.
               | 
               | I'm astounded that so many supposed seasoned leaders were
               | out there making crazy projections around maintaining
               | covid levels of growth and I also don't think 'my bad' is
               | enough in that context, but benefits above what's
               | required are rarely handed over without someone
               | committing to fighting for it.
        
               | bcrescimanno wrote:
               | I'd share your surprise; but, I sometimes question if
               | they believed it themselves. I've spent the last 15 years
               | in public companies and if there's one thing "The Street"
               | demands, it's growth upon growth. The context of a
               | pandemic being a once-in-a-lifetime event is meaningless.
               | Your business experienced record growth and we expect you
               | to continue that trajectory of increased growth no matter
               | what--so get to investing for it!
        
               | ajkjk wrote:
               | I tend to think that non-profit-maximizing actions of a
               | company are almost entirely due to top-down leadership,
               | so I would give him credit for those actions.
        
               | cbozeman wrote:
               | Here's how the Federal Government defines:
               | 
               |  _Responsibility
               | 
               | Being responsible means being dependable, keeping
               | promises and honoring our commitments. It is accepting
               | the consequences for what we say and do. It also means
               | developing our potential.
               | 
               | People who are responsible don't make excuses for their
               | actions or blame others when things go wrong. They think
               | things through and use good judgment before they take
               | action. They behave in ways that encourage others to
               | trust them.
               | 
               | People who are responsible take charge of their lives.
               | They make plans and set goals for nurturing their talents
               | and skills. They are resilient in finding ways to
               | overcome adversity. They make decisions, taking into
               | account obligations to family and community._
               | 
               | This guy literally made excuses for his actions: "broader
               | economic slowdown"
               | 
               | "To ensure that we make progress on that roadmap, we are
               | increasing our investment in product, engineering, and
               | design, which means decreasing our spend on other
               | ares[sic] of the company."
               | 
               | So it's not even a money issue. They have the money, they
               | just want to spend it on servers and _other_ people.
               | 
               | And finally, just so we're clear, I don't take umbrage
               | with his decision and his plan for his employees. Hell,
               | it's admirable, frankly. I take umbrage with his words.
               | He's not taking responsibility. Responsibility means he'd
               | cut his pay as much as necessary to keep these people
               | because _he_ misjudged the market and where it 's headed
               | post-COVID-19 lockdowns (since there is no such thing as
               | 'post-COVID-19' - it's here forever now).
               | 
               | This is pretty classic example of wanting to have the
               | best of all possible worlds.
               | 
               | "I want to be lauded for my graciousness. I want to be
               | lauded for taking responsibility. I want to be lauded by
               | my investors for a plan that grows the company."
               | 
               | That's why this is a load of horseshit. He's trying to
               | please everyone. I have no doubt he probably agonized
               | over this decision - I really do not; but he made it, and
               | that means there are certain consequences with which he
               | must live, one of those is that it should be clear to his
               | employees that they will always take a backseat when the
               | economic times get tough.
        
           | bgro wrote:
           | You're textbook correct, I think, but in general I never
           | really understand the CEO who makes a statement about trying
           | to do everything they could to prevent this from happening
           | but there was no possible other situation than laying off X
           | amount of people who were significantly contributing to the
           | company.
           | 
           | Not that this was said in this particular case so directly.
           | This is just a general thought.
           | 
           | How is funding so tight that cutting the 1% of money going to
           | these people is going to make all the difference? It's not
           | even a total 1% gain, there will be some lost productivity
           | making it somewhat difficult to measure.
           | 
           | If you truly tried everything, couldn't the CEO or other
           | executives take a tiny cut? Not that I expect them to, I'm
           | just saying if they truly did everything within their power
           | to prevent it, like is often said.
           | 
           | I mean, sometimes I give a significant amount of my salary,
           | like 10% as donations / tips / handouts and expect nothing
           | back. These aren't even people I did something bad to, like
           | forgot to pick up when I said I would, or felt guilty for
           | spilling food on their carpet.
           | 
           | Surely in situation where I messed up and caused a problem
           | for someone, I would do whatever it takes to make it right. I
           | wouldn't just say "Well, that's what you get in this system
           | of inviting friends over. I'm not technically required to do
           | anything. I guess there's nothing I can do (including picking
           | up the mess I caused or paying to have it cleaned)"
           | 
           | I've seen similar large donations from people who truly
           | struggle to pay for rent and food even be similarly generous.
           | Sometimes people will live on limited food or delay getting
           | an apartment if it means helping out an acquaintance.
           | 
           | If you make millions of dollars, you don't need to worry
           | about these basics. You'd think it'd be easier to take a
           | personal hit which probably will have actually 0 impact on
           | your life (literally no change-- keep on golfing, vacations,
           | etc), rather than supposedly living with the guilt, as is
           | frequently said, of people struggling to survive because you
           | wanted to save 1% of your company's money for a few months
           | (before realizing you need to hire and retrain people from
           | scratch.)
        
             | ricardobeat wrote:
             | They're listed as having 885 employees. If the average cost
             | is $100k per head, 88M/year looks like a pretty high burn
             | rate (they've had ~400M in funding). Saving 10% in one
             | swoop is huge.
             | 
             | > it'd be easier to take a personal hit
             | 
             | Jack Conte, the CEO, was not previously wealthy (that we
             | know of). At this stage he might be getting paid very well,
             | maybe even in the mid six figures, but definitely not
             | spending $8M/year on golfing to make that a viable
             | alternative to layoffs.
        
         | bombcar wrote:
         | It's a far sight better than some of the "the employees we let
         | go were worse than worthless, likely the spawn of Satan
         | himself" memos you see.
        
         | rdl wrote:
         | The main significance here is "please hire the people we're
         | letting go as if they were normal Patreon employees you'd want
         | to poach; they weren't let go for performance or other
         | individual reasons".
        
           | cmeacham98 wrote:
           | This is what a layoff means no? My understanding was "Fired =
           | Your Fault" and "Laid Off = Your Employer's Fault".
           | 
           | Is it possible to be "laid off" for performance reasons?
        
             | phpisthebest wrote:
             | some companies have a policy to layoff the bottom x% of
             | "lowest performers" so yes it is possible to be laid off
             | for performance reasons.
             | 
             | For example "The bottom 10% of salesmen by sales volume"
        
             | TheCondor wrote:
             | Yeah, absolutely.
             | 
             | A company finds itself in a situation where it needs to
             | reduce headcount for reasons. Do you a) just role the dice
             | and randomly pick who goes? or b) Have managers rank their
             | performers and use it to get rid of the lower performers or
             | protect their most valuable people? In a case like this is
             | means some variation of "you're too expensive for what you
             | do for us."
        
           | unity1001 wrote:
           | They seem to have contracted a placement company to do that.
        
             | nosianu wrote:
             | Yes, and the parent's point is that companies that end up
             | looking at those people's resumes are going to know that
             | they were not let go because of poor performance. What the
             | parent said.
        
         | unity1001 wrote:
         | Nobody looks like they are going to lose their livelihood over
         | this:
         | 
         | https://blog.patreon.com/a-note-from-jack
         | 
         | 3 months' of pay + longer depending on tenure at the company.
         | Healthcare until the end of the year. Mental care up to 6
         | months. They contracted a placement company to place the laid
         | off staff to other companies in the sector. A lot of those
         | people will already get hooked up by a company within a week or
         | so, even without the placement company being able to take
         | action.
         | 
         | This looks as decent as layoffs go.
        
           | backspace_ wrote:
           | Why was an Instagram post shared instead of the blog post on
           | patreon?
        
             | unity1001 wrote:
             | That's the choice of the person who posted the Instagram
             | post at HN instead of the actual blog post that was posted
             | before the Instagram post, obviously.
        
           | awb wrote:
           | > Nobody looks like they are going to lose their livelihood
           | over this
           | 
           | We don't know everyone's unique situation, even if they did
           | go beyond what most companies do.
        
             | nomel wrote:
             | No. That's not the social contract for employment. It's
             | dangerous to think it is. There's a mutual need from both
             | parties. When that need changes, both parties are free to
             | respond. Forcing a company to keep someone would be just as
             | bad as forcing someone to stay.
             | 
             | What we also don't know is the companies financial
             | situation. Keeping people on when they can't be afforded
             | can be a way to make a company _completely_ collapse. I was
             | in two startups that would have collapsed completely,
             | without layoffs, around the time of the last recession.
             | This is why the  "keep x months of salary" are rules you
             | strictly follow.
        
               | etchalon wrote:
               | There's a difference between "someone will lose their
               | livelihood because of this" and "that's entirely the
               | employers fault."
               | 
               | Recognizing the impact of an action does not mean you're
               | entirely responsible for it.
        
               | mrtranscendence wrote:
               | What are you responding to, exactly? That comment was
               | claiming that we can't know for sure that "nobody" would
               | lose their livelihood over this. And it's true, we can't
               | know.
        
               | jwagenet wrote:
               | I think they are responding to the assertion that the
               | employer is obligated to keep the employee just because
               | the employee _might_ have absolutely nowhere else to go.
               | Especially in the competitive tech space neither you nor
               | your employer are obligated to maintain your employment
               | relationship.
               | 
               | This is besides Patreon giving their former employees a
               | license to goof off on their dime for 3 months. I can't
               | imagine anyone at Patreon being so hard up that 3 months
               | pay and insurance to look for new work is enough to break
               | the camels back.
        
             | unity1001 wrote:
             | > We don't know everyone's unique situation
             | 
             | Those who are hired to Patreon and similar companies arent
             | people who would end up unemployed if they are laid off.
             | Those people already have to turn down recruiters who try
             | to poach them every week.
        
           | MisterBastahrd wrote:
           | Mid-November through December is a hiring no-man's land due
           | to the accumulation of end-of-year vacations and family
           | trips. Most of these employees have about a month and a half
           | before the shutdown begins and they are stuck scrambling to
           | try to find work in the new year.
        
             | renewiltord wrote:
             | It's not going to be this hard. They will land on their
             | feet in weeks, maybe days. Anyone recruiting is hard
             | plugged into layoffs.fyi and while big company recruiting
             | takes months, we (and my other friends in startups) can
             | turn around the whole thing in 3 days if we have to.
        
             | r00fus wrote:
             | This viewpoint seems very domain/market dependent. Retail
             | usually explodes during winter months, for example.
        
               | phpisthebest wrote:
               | Yes replace your likely 6-figure dev job with a $15/hr
               | job stocking the shelves at walmart...
        
               | kube-system wrote:
               | Walmart has 943 software engineering positions open right
               | now.
               | 
               | They're making more than $15/hr:
               | https://www.levels.fyi/companies/walmart-global-
               | tech/salarie...
        
               | phpisthebest wrote:
               | While true the parent comment was talking about Seasonal
               | jobs that retail adds at the end of the year, these are
               | not programming jobs that are added but cashiers,
               | stockers, etc.
        
               | r00fus wrote:
               | I wasn't. My point stands - people, including myself,
               | have no trouble getting software related jobs in any
               | season. Other markets/industries it may vary.
        
             | unity1001 wrote:
             | Recruiters would fill that gap readily enough.
        
               | MisterBastahrd wrote:
               | My comment comes directly from my experience in the past
               | as a recruiter. We saw a 60%+ downturn in the hiring
               | market From Nov 15 - Dec 31 regardless of how the hiring
               | market was performing in general, and then they would
               | spring back to life after Jan 1 when everyone was back in
               | the office. It takes more than a hiring manager to hire
               | employees.
               | 
               | The slowdown comes from all the moving parts who need to
               | be in place in order to facilitate the transition of an
               | employee to an org.
               | 
               | Think of your average tech hire who needs to (a) go
               | through orientation just like everyone else, and (b) is
               | going to take a week or two just to get his work
               | environment and credentialing set up so he can work with
               | the servers. I'll put my experience on that side of the
               | desk working with dozens of clients against any anecdotal
               | one-offs who got hired late in the year.
        
               | lowercased wrote:
               | A lot of business _in general_ tends to slow down during
               | the last few weeks of the year. It 's sector-dependent,
               | somewhat, but just things like getting approvals from or
               | meetings with people who are 'out' for the holidays
               | impacts even well-intentioned orgs from moving at
               | 'regular' speed when it comes to making hires or signing
               | business deals or what not. It's not a 'negative'
               | viewpoint so much as 'realistic'.
        
               | taylodl wrote:
               | You speak the truth. Any recruiter with any experience at
               | all will tell you hiring _plunges_ late in the 4th
               | quarter. It 's been that way forever. There does tend to
               | be an uptick in interviewing starting late in the 3rd
               | quarter and early on in the 4th (i.e. _now_ ) so they can
               | get the people they need in place for the start of the
               | new year and next year's budget. Hopefully these folks
               | will be able to take advantage of that and if they can't
               | start immediately at least be ready to go at the end of
               | the holidays, and if they've been paid through the end of
               | the year then they can at least enjoy the holidays.
        
             | Shindi wrote:
             | This is pure negativity and not true. Hiring might slow
             | down because of seasonality overall, but I was hired the
             | last two times end of year. It's a great time to get new
             | employees ramped up when things are slower.
             | 
             | A polite reminder that some companies are growing really
             | fast and are even struggling with hiring.
        
               | mathgeek wrote:
               | Just wanted to throw in my $0.02 here as well. I've been
               | hired in November/December twice in my career without
               | issue.
        
               | jnwatson wrote:
               | Likewise. I didn't even know it was a slow period.
        
               | ChrisMarshallNY wrote:
               | I got hired in November, for a job I held for almost 27
               | years.
        
               | mrtranscendence wrote:
               | Same here. My current position was a November hire, as
               | was my first position.
        
               | time_to_smile wrote:
               | I would think the impending collapse of the tech sector
               | might be a bigger concern, but I think there's still
               | plenty of time for people getting laid off right now.
        
             | m00x wrote:
             | January/February is the most active recruiting time though,
             | 3 months pay is more than enough to make it there without
             | any issues.
             | 
             | Most people in tech also don't live paycheck to paycheck.
             | As an adult, your responsibility is to have an emergency
             | fund. No career is safe.
        
         | stu2b50 wrote:
         | It means that the employees are being let go because he did a
         | bad job, not that they were low performing or that other
         | employee performances caused patreon to perform better.
         | 
         | It doesn't mean much in the grand scheme of things but it's
         | just that he is claiming culpability for all of the ills
         | patreon is experiencing.
        
           | [deleted]
        
         | saos wrote:
         | He said the same thing last year lol
         | 
         | https://www.youtube.com/watch?v=MV-3GgU6rlo
         | 
         | It seems to be what most CEO are saying lately.
        
           | cbozeman wrote:
           | It's like people didn't read the statement at all. He clearly
           | says they're going to invest more into engineering and some
           | other shit... so it's not about money. They're going to spend
           | _more_ fucking money. This sounds like a bunch of people got
           | their jobs automated away through algorithms or intelligent
           | systems or just whatever innovation you wanna chalk it up to,
           | and they redundant to the company, so they gotta go.
           | 
           | This is why I will never be a CEO. I'd just come right out
           | and say, "17% of you are expendable and I had your jobs
           | replaced by scripts and a few machines. I'm going to use that
           | money to buy more machines, hire more brilliant engineers,
           | and see what percentage of the company I can replace by next
           | year."
        
             | rchaud wrote:
             | Forget about CEO, could you even be a competent manager if
             | that's how you think?
        
               | cbozeman wrote:
               | I hate to be the one to break this to you, but this is
               | how an _extraordinarily_ large amount of high-level
               | individuals think - they just won 't admit it.
               | 
               | If you're able to automate a large portion of your
               | workforce, why wouldn't you? You'll be rewarded for it in
               | every aspect. You'll be praised by the Board of Directors
               | for cutting costs and improving productivity (since
               | algorithms and robots don't have to sleep, never get
               | tired, never call in sick, never get drunk and shit in
               | their husband's bed, etc.). You'll be praised by Wall
               | Street as a "visionary, technologically-minded thinker /
               | leader".
               | 
               | There's zero downside _for you_.
               | 
               | There's enormous downside _for parts of society_.
               | 
               | The difference is, I'm willing to admit that when I do
               | this, it's directly to my benefit.
        
         | dlandis wrote:
         | Agreed. That part was not well written. It seems like a
         | vacuous, self-important phrase unless it is immediately tied to
         | something else like, "I take full responsibility and as such I
         | will be <taking the following meaningful actions or stepping
         | down, etc>.
        
         | Thaxll wrote:
         | If every CEO would be sanctionned for every situations no one
         | would want to be CEO.
        
         | jstx1 wrote:
         | > What does "taking full responsibility" even mean?
         | 
         | It means "I'm not blaming anyone else for this". Which might
         | not mean much but it's probably better than the alternatives.
        
         | cush wrote:
         | You might be overthinking... Jack over-hired. That's it.
         | Doesn't really warrant a CEO stepping down. He's simply
         | empathetic and wants to let people know that the employees are
         | good to hire, and Patreon is still doing well as a business.
        
         | dougmwne wrote:
         | That would be meaningless virtue signaling. Standard corporate
         | speak.
        
           | gausswho wrote:
           | The rest of the letter reads well to me. He should have
           | avoided that phrase given how pilloried it's been recently,
           | with reason. But that doesn't take away from the generous
           | actions he's fought for for the departed.
        
           | davezatch wrote:
           | What would non-"meaningless virtue signaling" look like to
           | you? This seems quite decent as far as these things go.
        
             | cbozeman wrote:
             | That's because you didn't come up in a time when people who
             | fucked up like this would step down from their position for
             | their clear and obviously failed leadership. You're not
             | used to seeing what "full responsibility" actually is.
             | 
             | Full responsibility is a samurai killing himself painfully
             | while his best friend cuts off his head to end his
             | suffering. That's full responsibility.
             | 
             | This is, "I fucked up guys, here's 3-6 months pay and some
             | benes... my bad. And yeah I know I fucked up last year too,
             | but I took full responsibility then as well, so it's all
             | good..."
        
               | dougmwne wrote:
               | Yes, that is a good image. I don't think litteral seppuku
               | is called for (though it is a helpful reminder of what
               | shame has looked like in the past), just that people are
               | getting a bit tired of executives saying "I take full
               | responsibility for this failure," while getting handed a
               | giant bonus, a pat on the back from the board and
               | shareholders and another biz mag feature.
        
             | MerelyMortal wrote:
             | "I am responsible for overhiring/mismanaging, I'm sorry."
        
             | rchaud wrote:
             | Putting your money where your mouth is. Resignation and
             | public, in-person apology like they do in Japan.
             | 
             | Better yet, refuse to take a bonus, not that the board
             | should award one. If the board awards one anyway,
             | contribute 100% of it to helping laid off employees.
        
             | dougmwne wrote:
             | Well, seeing as how saying that means nothing, adds
             | nothing, and says nothing, then not saying it at all would
             | be more meaningful.
             | 
             | The non-corporate speak translation would be "I tried my
             | best to make this company bigger and more valuable, but it
             | didn't work. Some of you will now need to be sacrificed,
             | but not me!"
        
             | ipaddr wrote:
             | He quits / pay cut. Something where his actions affect him
        
               | lowercased wrote:
               | We don't know that he hasn't taken a pay cut. Posting
               | about it might just come across as self-serving, but then
               | not posting about it makes it seem like he's not doing
               | it. Lose-lose, it seems.
               | 
               | And... I suspect whatever he's doing is also affecting
               | him emotionally/mentally, and... to some extent career-
               | wise. Taking these sorts of public steps may make it
               | harder to be entrusted to CEO someplace else in future.
               | Given patreon specifically, I doubt he's planning to
               | leave and go CEO someplace else, but overall, there's no
               | easy outs in scenarios like this. He'll be getting
               | second-guessed and pilloried regardless of what steps he
               | takes.
        
             | remram wrote:
             | Removing that meaningless sentence, or replacing it with an
             | apology.
        
               | bolyarche wrote:
        
         | nscalf wrote:
         | Taking full responsibility used to look like getting fired for
         | poor planning. Now taking full responsibility means "I say in
         | public that this is my fault" versus trying to push the blame
         | off.
        
         | dilyevsky wrote:
         | Corpspeak for "your call is very important to us, all our
         | operators are currently busy..."
        
       | skilled wrote:
       | Interesting... As comments have pointed out already, this might
       | have to do with the fact that companies kept on hiring more
       | people to deal with the influx of customers during the pandemic.
       | 
       | I don't question it, but I most definitely question how many of
       | these companies blindly hired these people without spending a
       | second thinking about consequences of their actions. Shopify was
       | recently in the news for the same reason[0].
       | 
       | [0]: https://news.ycombinator.com/item?id=32237574
        
       | csmpltn wrote:
       | > "... I'm more confident than ever that the world needs a better
       | economic system for creative people, and Patreon will keep
       | building that system for creators over the decades ahead.
       | However, the pandemic introduced volatility to the broader trend,
       | starting with a rapid acceleration during COVID lockdowns. In
       | response, we built an operating plan to support this outsized
       | growth, but as the world began recovering from the pandemic and
       | enduring a broader economic slowdown, that plan is no longer the
       | right path forward for Patreon. I take full responsibility for
       | choosing that original path forward, and for the changes today,
       | which will be very difficult for our team."
       | 
       | It's the same pattern at so many other companies now. Over-hiring
       | during COVID (thinking what exactly? that people would forever
       | stay locked up at home with nothing else to do with their
       | money?), before waking up to the reality that things have gone
       | back to normal and that there was never really a plan whatsoever
       | for those hired. Asses were put in seats though, so there's that.
        
         | Groxx wrote:
         | I wonder how much of it may just be "keeping up with
         | competitors". You can lose a lot of ground in a year or two,
         | and recovering that ground may be more costly than the
         | additional hiring-and-firing cost.
        
         | short_sells_poo wrote:
         | I agree with you in principle, but we now have the benefit of
         | foresight.
         | 
         | Imagine Patreon's position during early covid: they had a
         | firehose of money pointed at them. I'm sure they knew it will
         | end, but not "when". They had to react to it, if for no other
         | reason than to prevent a competitor from getting ahead.
        
       | ArchOversight wrote:
       | This is somewhat meta, but linking to an instagram post is
       | terrible, I get immediately redirected to a login page and can't
       | even see the content on Instagram. I do not have an instagram
       | account, nor do I want to create one just to see this.
       | 
       | Was there no better place to link to?
        
         | vitiral wrote:
         | https://blog.patreon.com/a-note-from-jack
        
           | princevegeta89 wrote:
           | Love it when companies and executives come with subtle titles
           | like "A Note from XXXX", "A sad announcement", "Looking ahead
           | into the future" etc. when they're nothing but just plain
           | layoff notices.
        
         | RoadieRoller wrote:
         | https://blog.patreon.com/a-note-from-jack
        
         | micromacrofoot wrote:
         | Not only that, it's an image of text. It's incredible that this
         | is _still_ how we 're sharing information online in 2022.
        
         | ShamelessC wrote:
         | This happens more and more when I visit Twitter now, too.
         | _Really_ annoying and I have zero intention of creating an
         | account on either of those sites.
        
           | phpisthebest wrote:
           | if you are using firefox on the desktop you can prevent all
           | cookies for the site than that goes away. Free the browse
           | with no popup for login
        
           | deathanatos wrote:
           | With Twitter, I find you can click the log in button, and
           | then there is an X to dismiss the modal with, which then lets
           | you read the page. (And this is absolutely annoying, terrible
           | UX, and I wish to God people would stop putting things on
           | Twitter.)
        
             | d23 wrote:
             | The existence of these backdoors is a bad excuse these
             | teams use to justify user-hostile UX. I had no idea this
             | was possible, so for me this might as well have not
             | existed. I simply skipped reading twitter threads when I
             | was on a device I wasn't logged in on.
        
           | pentagrama wrote:
           | If you use Ublock Origin, you can enable the "annoyances"
           | filter and the Twitter login overlay is removed.
        
           | yamazakiwi wrote:
           | Sometimes I click a twitter link on a devices I don't want to
           | login to (work machine). I ended up creating a second account
           | for this exact reason, so annoying.
        
           | Akronymus wrote:
           | Reddit also, if it is deemed sensitive.
        
         | [deleted]
        
       | remram wrote:
       | Patreon could have eaten OnlyFans' cake so easily, instead they
       | seem to be struggling like everyone thought they would when they
       | banned NSFW content in 2017.
       | 
       | I don't understand why they thought that move would benefit them.
       | I don't understand how Jack Conte is still CEO after such a
       | stupid change or how he can say with a straight face that he's
       | "taking responsibility".
        
         | battery_glasses wrote:
         | I think its reasonable that a lot of creators don't want to
         | distribute their work along side porn.
         | 
         | Does Only Fans have any non-porn content? I really don't know
         | because in my head Only Fans is a place for porn.
        
           | throwaway675309 wrote:
           | Patreon has a shit ton of NSFW stuff so I'm not sure if this
           | decision was overturned or if it's just limited to actual
           | live actor pornography.
        
             | egypturnash wrote:
             | https://www.patreon.com/policy/guidelines is the official
             | rules.
             | 
             | A summary:
             | 
             | * mark horny stuff as 18+
             | 
             | * all horny posts must be patron-only
             | 
             | * drawings are okay but no photos/video of actual people
             | going at it
             | 
             | * no bestiality, rape, kids, incest, necrophilia, or
             | dubcon/noncon
             | 
             | As a creator of horny art I do not look forwards to the day
             | when Visa/Mastercard/Apple/Google/etc leans on Patreon and
             | says "hey we banned _all_ horny content, you can either ban
             | it too or you can quit working with us ".
        
             | dc-programmer wrote:
             | Maybe I'm biased due to the content I subscribe to, but
             | Patreon seems to be going for a more sophisticated
             | aesthetic. This comes through even in the name. The word
             | Patreon conjures images of the Medici's and "elevated" art
             | forms. I think if they started to cater to the NSFW side of
             | things it would result in brand confusion for producers and
             | consumers.
        
         | brown9-2 wrote:
         | Patreon probably feared pressure from the Apple App Store.
        
         | egypturnash wrote:
         | There is a time-honored path that this choice to ban NSFW stuff
         | is part of.
         | 
         | 1. Make a way for people to get paid over the Internet for
         | making stuff.
         | 
         | 2. Be okay with horny stuff, possibly as an explicit choice in
         | the beginning, possibly as a pivot when people who make horny
         | stuff start shifting a lot of money through the pipeline you're
         | providing.
         | 
         | 3. Get big enough for Visa/Mastercard/Apple/Google to notice
         | that you sure are pushing a lot of horny money through their
         | payment systems. Which have a lot of clauses that basically
         | boil down to "no horny".
         | 
         | 4. You have a choice here: figure out how to work completely
         | outside of whichever payment system's owner is saying "no
         | horny", or ban horny. I've never seen anyone take the former
         | option.
         | 
         | 5. Make a wishy-washy blog post about how you are banning horny
         | stuff that completely fails to come out and say "this really
         | sucks and we hate to do it but we can either drop our horny
         | creators and keep existing as a company, or we can pretty much
         | pack up the entire affair; here are some ways you can go put
         | pressure on Visa/MC/Google/Apple/your lawmakers/etc to maybe
         | change this state of affairs for the next people to follow this
         | path, seriously this is 100% happening because V/MC/G/A finally
         | noticed we have been blatantly skirting these rules".
         | 
         | This has happened many times before, and it will continue to
         | happen many times in the future until someone chooses "fuck all
         | existing payment processors, we're finding a new way to get
         | money from customers to creators" and makes it _work_.
        
         | koyote wrote:
         | I'm no entrepreneur but wouldn't a good way to solve this be to
         | have two separate brands under the same platform?
         | 
         | Patreon and Patreon Red or something, where one is adult
         | content only and the other is not.
        
       | adam_arthur wrote:
       | Structural inflation is primarily driven by blue collar wages.
       | Going to be a lot of white collar casualties on the way back to
       | 2%, given that rising discount rates hits them first
        
       | Havoc wrote:
       | Well, that seems pretty OK for a layoff mail.
       | 
       | Bit confused by reducing staff spend while increasing spending on
       | engineering & product. Surely for a software company those are
       | roughly the same thing?
        
       | q7xvh97o2pDhNrh wrote:
       | This bit from the employee announcement about how they're
       | handling equity vesting [1] is worth highlighting as a pretty
       | classy move, all things considered:
       | 
       | > We're waiving the one-year equity vesting cliff for all
       | departing employees so that everyone has an opportunity to be a
       | shareholder, regardless of your tenure. [...] All departing
       | teammates will qualify for an extended option exercise period of
       | 5 years, and we have extended it to 7 years in regions where we
       | are legally able.
       | 
       | It must be jarring to be on the receiving end of a layoff. In the
       | grand scheme of things, a laid-off employee surely has bigger
       | things to worry about... but I still think what they did here
       | with the equity, _especially_ the option exercise period, is a
       | nice touch. Not many companies do this sort of thing, but they
       | should.
       | 
       | [1]: https://blog.patreon.com/a-note-from-jack
        
         | [deleted]
        
         | mabbo wrote:
         | Correct me if I'm wrong, please, but since the equity is all
         | _options_ , doesn't that imply that they're making it easier
         | for people to _give them money_?
         | 
         | Yes, sure, they have to dilute the company a bit by creating
         | more stocks for the people buying it, but if your company is in
         | enough trouble that you're laying off 1 in 6 employees, it
         | seems financially wise to effectively be doing many small
         | rounds of fundraising this way. It extends your runway some
         | small amount.
        
           | ftufek wrote:
           | Only if you exercise the options, you won't exercise the
           | options if it's not profitable to you.
        
             | mabbo wrote:
             | Ah, that's a good point. It's sort of the opposite: now the
             | option holder can wait longer to decide if this is a
             | worthwhile investment, vs "You have 30 days to exercise
             | this or you get nothing".
        
         | ginger2016 wrote:
         | I am not a user or an employee of Patreon, still I appreciate
         | Patreon being generous about equity vesting.
        
           | yieldcrv wrote:
           | The progressive thing is 10-year option exercise, and the
           | more progressive thing has been 1-month cliff which some of
           | big tech does now
           | 
           | This is "mid", as my friends have started to say
        
         | ugh123 wrote:
         | Indeed classy. The 1-year cliff waiver should standard
         | operating procedure during layoffs.
        
         | rconti wrote:
         | I think how much compensation they end up with from their ex-
         | employer is likely top-of-mind, actually!
        
         | unity1001 wrote:
         | They say there's 3 months of pay, healthcare, mental care until
         | the end of the year too. And they contracted a placement
         | company to hook people up with new jobs.
        
           | fckgw wrote:
           | Some of this is because of the WARN Act in California [0],
           | which requires 60-day notice before any mass layoff.
           | Employers can also fulfill the requirements of this mandate
           | by letting employees go now but having their actual
           | termination date 60+ days in advance. I've been survived a
           | few layoffs that work this way.
           | 
           | Good for Patreon to go beyond the 60-day mandated period
           | though
           | 
           | [0]
           | https://edd.ca.gov/en/Jobs_and_Training/Layoff_Services_WARN
        
             | onlyrealcuzzo wrote:
             | > I've been survived a few layoffs that work this way.
             | 
             | How many times have you been laid off?!
        
               | mleo wrote:
               | During the dot com downturn the consulting company I was
               | at went through 2 or 3 rounds of layoffs. Then in the
               | 2008 fallout, there was another round. If one is lucky
               | enough to survive them, they could be witness to many but
               | not be a recipient of any.
        
               | snapetom wrote:
               | Unless you're in government/health. You're going to lucky
               | not to be laid off multiple times in your career and if
               | you're not laid off at all in your career, consider
               | yourself extremely lucky.
        
               | jrockway wrote:
               | There are probably a large number of HN readers that have
               | weathered the dotcom bust, the 2008 financial crisis, and
               | the 2022 financial crisis. If you were born 1980-ish and
               | you haven't been laid off 3 times, congrats!
        
               | thelittleone wrote:
               | Being laid off twice was a rewarding experience both
               | financially and for my career. It forced me to step out
               | of my comfort zone. Now, being outside my comfort zone is
               | my comfort zone.
               | 
               | In the first layoff I knew the company was planning a
               | round in the next 18 months and I'd been there 6 years. I
               | waited around for the payout. Layoff law in Australia is
               | more favorable to the employee, the payout was 10 months.
               | I took a week off before starting the next job on a
               | substantial salary increase.
               | 
               | The most important is not to take it personally as a
               | failure. That can mess with self confidence and interview
               | performance and general well being. At my HR interview
               | they had the team there and some "transition coach" they
               | seemed worried about us. I was actually thrilled as I
               | planned to leave anyway.
        
               | JohnFen wrote:
               | > If you were born 1980-ish and you haven't been laid off
               | 3 times, congrats!
               | 
               | This depends on where you worked. Most of the developers
               | I know were around for the dotcom bust, but only 2 have
               | experienced a layoff. But none were working for dotcom
               | companies.
        
               | sdenton4 wrote:
               | Ah, the safety of grad school...
        
               | smm11 wrote:
               | Yeah, 5 or 6 times. Happy to be, right now, a one-person
               | IT department at a "small" company. My way is the way.
        
               | madamelic wrote:
               | Or just work in startups.
               | 
               | It's pretty easy to get laid off a lot if you work in
               | startups. You join and know there is a ticking clock in
               | the background. If you don't, you probably should.
               | 
               | Every startup thinks they are the 1 out of 10 (because
               | why wouldn't they, you have to.)
        
               | nraynaud wrote:
               | I agree, I have never actually been fired from a
               | collapsing company, but as an intern I have been in the
               | meeting room when a company was folded, and I have also
               | seen a few companies collapse after I left. I'm a realy
               | early guy, I tend to leave when the timesheet comes, so
               | there is probably some runway left when I leave.
        
               | [deleted]
        
               | gabereiser wrote:
               | This, I've been laid off about 6 times, only once because
               | of my own accord (and I freely admit my fault there).
               | I've left a company 2x that count. I started my career in
               | 1999. What a year to start...
        
               | dahfizz wrote:
               | In 23 years you have worked at 18 companies? Has this
               | hurt you during interviews?
        
               | gabereiser wrote:
               | Very much so. I've had to explain that some of them were
               | just contracts, some of them cease to exist anymore, and
               | some went through layoffs. The reality is it's more like
               | 13 companies but yeah.
        
               | Maursault wrote:
               | Don't sweat it. Most human resource departments take
               | their methods from Kafka's The Trial. The more you look
               | the better you get at it, the easier the brutal process
               | of some employers' hiring processes become. Fire and
               | forget. The more applications you complete, the better
               | your chances of getting hired, and once hired, the longer
               | you work, the further disappointment retreats in your
               | rearview.
        
               | gabereiser wrote:
               | Yup! Exactly. It's a numbers game. I'll never work at a
               | FAANG probably because of it but that's ok. I've carved
               | out a pretty cool career AND I do side projects and games
               | so it's fine.
        
               | Tsukiortu wrote:
               | I started in 2020 :) officially. I technically did side
               | things throughout HS, but officially looked for jobs in
               | 2020. Was pretty miserable.
        
               | purpleblue wrote:
               | I was born in the 60s and haven't been laid off yet,
               | including during the dotcom bust, all while working for
               | 12+ companies in my career. The bust was the worst,
               | though, our company went through 7+ layoffs and we were
               | decimated, and no one did any real work after a while.
               | Fingers crossed that I can keep this trend until
               | retirement!
        
               | fckgw wrote:
               | None, that's how I survived them ;)
               | 
               | I worked in an industry that's highly cyclical and had
               | major consolidation over the last decade (HDD/SSD
               | storage). We bought several companies and they would do
               | layoffs roughly every 18 months or so.
        
               | Test0129 wrote:
               | I joke with my friends in other industries about how
               | often I have been laid off. For me, it's been uh...5
               | times? Maybe 6. I am probably forgetting them. None of
               | them were very small but like usual characteristically
               | overextended. One company I survived 4 full rounds of
               | layoffs before getting axed. Another one I survived 3.
               | 
               | It's the nature of playing around in the high stakes
               | startup world. As I've gotten older I've found more
               | stable companies. But it was quite funny coming home once
               | every few years to tell my girlfriend I was laid off
               | again and then picking up another job a week later.
        
             | phpisthebest wrote:
             | WARN Act is federal law not CA Law. I highlight this
             | because there is a belief that only CA has employment
             | protections laws, and while CA does have more of these;
             | other parts of the US also have employment protection laws
             | often times not really that much different than CA
        
               | quux wrote:
               | I think WARN is 60 days at the federal level and some
               | states like CA and NY extend it to 90 days.
        
               | phpisthebest wrote:
               | Both CA and Federal is 60 days, the main difference is CA
               | requires employers with over 75 employee's federal is
               | 100, and CA includes Part Time employees in the count
               | Federal is Full Time workers only
        
           | toomuchtodo wrote:
           | Decency demonstrated, and hopefully recognized at large
           | regardless of the criticisms of the business strategy and
           | execution.
        
             | unity1001 wrote:
             | I agree. Tech companies should never really break off with
             | former employees. Any former employee is a future potential
             | employee that you can re-recruit when the time comes. Also,
             | talent is difficult to find. Which makes people the center.
             | Whatever you build, you will build it with people. So you
             | need people. Be them new employees, be them former
             | employees.
        
               | cafed00d wrote:
               | > Any former employee is a future potential employee that
               | you can re-recruit when the time comes
               | 
               | Not only that, all former employees are de-facto
               | "background check references" / "evagenlists" /
               | "detractors" of your company. Forever! (well, not exactly
               | forever... but close enough)
               | 
               | I can't recall a single year over the last 10 years where
               | younger engineers, cousins, nephews or friends have asked
               | me about the 2 companies I worked at before.
               | 
               | And boy, have I been candid.
               | 
               | Talked a very good friend of mine from joining Amazon for
               | an offer he got making nearly 3 times much I did. All
               | because of "decency" (or lack thereof) of a company.
        
               | treis wrote:
               | >friends have asked me
               | 
               | Is this supposed to be haven't?
        
               | cafed00d wrote:
               | Whoops! Yes, you're right. Thanks! Wish I could edit it
               | now.
        
               | smm11 wrote:
               | Seems Amazon needs to be careful about this, too.
               | 
               | https://retailwire.com/discussion/there-might-soon-be-no-
               | one...
        
               | water-your-self wrote:
               | Would love to hear your take on Amazon.
        
               | ChrisMarshallNY wrote:
               | Even more importantly, they are evangelists for other
               | future employees.
               | 
               | I actually went out of my way to make it easy for my
               | employees to quit. If they didn't want to stay, then I
               | sincerely wished them well.
               | 
               | The company limited what I could do, but I did my best,
               | and it seemed to work out.
        
             | jzb wrote:
             | I had some unkind feelings about Patreon when it was
             | announced / made public that they laid off _their entire
             | security team._ I still think that was a poor move and any
             | company responsible for handling payments ought to have an
             | in-house security team.
             | 
             | That said - I've held off on any criticisms around their
             | strategy/execution for the moment (aside from that) since
             | it's unclear what happened. I'm wondering if Patreon is
             | getting hit with lots of people backing off support of
             | artists after a big jump due to the pandemic.
             | 
             | Given inflation and a lot of feelings of uncertainty around
             | the economy, it wouldn't surprise me to learn that their
             | revenue went _way_ down in a hurry this year.
             | 
             | I back four artists on Patreon, down from five a year ago.
             | In all 4 cases I'm either too busy to get full "value" out
             | of sponsoring (e.g., I don't have time to read the updates
             | or listen to all the demos), or there's not really any
             | benefit other than funneling money to support the artist in
             | hopes they'll continue working as an artist.
             | 
             | Each month I look at the bill from Patreon and wonder "do I
             | really need to keep spending this money?" So far I've
             | elected to - but I haven't been hit super hard by inflation
             | or a layoff like many folks...
        
               | unity1001 wrote:
               | They didn't lay off their entire security team. What one
               | person among the laid off ones thought to be 'security
               | team' may not overlap with what their company had been
               | doing since a long time. In startups, its not uncommon to
               | have engineers who have been handling various
               | responsibilities, including security (especially early
               | employees).
        
             | iancmceachern wrote:
             | Agreed, its not ideal but there are things a company can do
             | to put their money where there mouth is in this situation.
             | This seems to be the new playback for doing it right. I
             | appreciate that.
        
           | staunch wrote:
           | This is exactly how to handle a layoff: do it 3-6 months
           | earlier than required and give the laid off employees that
           | money as severance. Waving the equity cliff too is very
           | generous and good of them.
           | 
           | Everyone should note the companies that do brutal layoffs
           | with little/no severance. It's a major red flag because it
           | shows incompetence and/or a lack of ethics.
        
         | preston4tw wrote:
         | I always thought it was awesome that a company to support
         | creators was creator lead. I came across Jack Conte in 2010
         | before Patreon existed. He was a music creator on YouTube that
         | made what he was calling Video Songs, songs with each
         | instrument part video'd and mixed together, and selling his
         | music collection through e-junkie at the time. He was one of
         | the first creators I ever financially supported. Some of the
         | videos are still up on YT: https://youtu.be/D2PwVkQBp5o
         | 
         | Despite not knowing Jack personally pretty much everything I've
         | seen from him over the years has reinforced my generally high
         | opinion of him. In this case as well. As lay-offs go Patreon
         | seems to be trying very hard to do right by their employees.
        
         | avg_dev wrote:
         | I am sure this says more about me than anything but if a
         | company lays me off there is zero chance of me exercising
         | options in that company.
         | 
         | Edit: I read the link and it appears to apply to RSUs as well.
         | What I said about options is true but RSUs, different story.
         | I'd sell those for sure.
        
           | PopAlongKid wrote:
           | Patreon is not publicy traded, so your ability to sell any
           | RSUs is very limited.
        
           | aeyes wrote:
           | Why not? Options are usually "in the money" so if you don't
           | exercise them you are throwing away money which you already
           | earned.
        
         | PopAlongKid wrote:
         | > what they did here with the equity, especially the option
         | exercise period, is a nice touch.
         | 
         | But it's not all that great. Patreon is not publicly traded, so
         | it seems likely that exercising any options will require cash
         | up front, plus it will immediately trigger taxable compensation
         | (income tax plus FICA). And how will the FMV be determined, if
         | there is no public market trading? (ans.: usually just some
         | number voted on by the board). It may well be that the options
         | are never worth anything even after the extended period.
         | 
         | It is clear that these are not ISOs (statutory options),
         | because statutory options by law only allow up to 3 months to
         | exercise after employment ends.
        
           | entangledqubit wrote:
           | To me, this seems a little odd to complain about given that
           | all those factors were true about the equity compensation
           | when people signed on. The company didn't fundamentally do a
           | bait and switch or change the rules.
           | 
           | Layoffs suck but I found the extended exercise windows and
           | other benefits to be rather pleasantly responsible given the
           | situation.
        
           | xhrpost wrote:
           | I believe the 90day limit for ISOs is just the time to get
           | the tax benefits. You can still exercise after 90days, you
           | just pay more.
        
       | pastor_bob wrote:
       | I guess undercutting Vimeo wasn't cheap
        
       | MintDice wrote:
        
       | throwaway1777 wrote:
       | Feel like the real story is a bunch of competitors are eating
       | their lunch.
        
         | gtfoutttt wrote:
         | Who are those competitors? The subject company is tho only one
         | I know of like this. But I am not really active in the creative
         | space so I'm ignorant.
        
           | blisterpeanuts wrote:
           | Youtube and Facebook both offer monthly subscription plans
           | for creators.
        
             | mrtranscendence wrote:
             | Which hardly anyone seems to use, at least for YouTube. I
             | watch too much YouTube for my own good, and I can't
             | remember the last time someone encouraged viewers to donate
             | money on a recurring basis via any company except Patreon.
        
               | mwidell wrote:
               | And the reason for this is likely that youtube takes at
               | least 30% of the money, while patreon is around 5-8%
        
           | Minor49er wrote:
           | Gumroad is becoming a big one
        
           | kradeelav wrote:
           | Subscribestar, which I'm much more of a fan of since they
           | have more common sense rules around NSFW art.
        
             | throwaway675309 wrote:
             | I don't think it has anything to do with common sense, from
             | reading their guidelines it sounds like they just ban NSFW
             | stuff all together.
        
             | voxl wrote:
             | Common sense rules == completely banning all NSFW work?
             | 
             | https://www.subscribestar.com/prohibited_content
             | 
             | I'm all for having some SFW platforms, but let's not
             | pretend that there isn't a dramatic, dramatic demand for
             | NSFW content, and that banning it is nothing short of
             | prudish.
        
               | lmm wrote:
               | I'm no fan of banning such things, but an outright ban is
               | much clearer and more comprehensible than Patreon's very
               | murky and subjective (to the point where it's almost
               | impossible that they're not selectively applied, if only
               | by accident) rules.
        
           | dividuum wrote:
           | ko-fi.com seems to morph more and more into a competitor.
        
       | scelerat wrote:
       | This seems to simply be how Patreon operates: yearly layoffs
        
       | donatj wrote:
       | 80 / .17 = 470 employees.
       | 
       | How does Patreon need this many employees? It really doesn't seem
       | like that much of an operation.
        
         | onlyrealcuzzo wrote:
         | I would guess >300 of those employees aren't working on the
         | core product.
        
       | abimaelmartell wrote:
       | Didn't they just fired their whole security team a few weeks ago?
        
         | HankB99 wrote:
         | Apparently all 5 of them.
         | 
         | https://techcrunch.com/2022/09/09/patreon-security-layoffs/
        
       | o_1 wrote:
       | What's the growth from graphtreon vs these layoffs. Most top
       | patreons have quadrupled or more monthly earnings from 2020. This
       | could just be a netflix style "thanks for the hardwork, goodbye".
        
       | bArray wrote:
       | > Last week, we let go of 5 teammates from our security
       | organization, which stemmed from a different set of reasons from
       | the ones guiding today's decisions. The change last week was part
       | of a longer-term strategy to continue distributing security
       | responsibilities across our entire engineering team, bring new
       | areas of expertise into Patreon internally, and continue
       | partnering with external experts. Unfortunately, the change
       | generated concern that we were reducing our security investment,
       | but I wanted to make it clear, especially in light of today's
       | changes, that we are in fact increasing our investment in
       | security.
       | 
       | This is interesting, and I'm not entirely convinced. It seems as
       | though their security team was not warned and you would expect a
       | handover process.
       | 
       | > The change last week was part of a longer-term strategy to
       | continue distributing security responsibilities across our entire
       | engineering team
       | 
       | > Unfortunately, the change generated concern that we were
       | reducing our security investment, but I wanted to make it clear,
       | especially in light of today's changes, that we are in fact
       | increasing our investment in security.
       | 
       | This doesn't sound like an increased investment, it sounds like a
       | decreased investment. "Why are we paying these people when we can
       | just get the normal engineers to do this?". Maybe this is
       | possible, but who's going to allocate sprint time to work on
       | background pentesting and documenting?
       | 
       | You may say "we will get an external team to do this", but will
       | they get access to source code? Will they get access to upcoming
       | features?
        
       | mherdeg wrote:
       | Hmm -- how is Gumroad doing? Is their business affected by the
       | same economic slowdown issues, or did they find another way
       | forward?
        
       | lxe wrote:
       | Every SV company:
       | 
       | 1. Start a company that does a thing well
       | 
       | 2. Hire enough people to do the thing well
       | 
       | 3. For some reason, hire more and more people to do more and more
       | random things
       | 
       | 4. Hire more managers who hire even more people
       | 
       | 5. You are now a complicated mess and can't get anything done
       | 
       | 6. Run out of money
       | 
       | 7. Fire people and write a sad post. Continue to collect hefty
       | CEO salary.
       | 
       | Why not just stop at 2?
        
         | jesuspiece wrote:
         | I've wondered this as well. Look at Uber, how are they not
         | profitable? How many more engineers/general personnel do they
         | possibly need to hire?
        
           | squeaky-clean wrote:
           | Looking at their app they do a lot more than just give rides
           | nowadays. UberEats delivers from restaurants, but also
           | apparently groceries now? They have a short-distance package
           | delivery option. Rental cars. And some kind of tool to book a
           | plane and hotel for travel?
           | 
           | I don't know if it's the right business call, but Uber is
           | like 10 different companies now.
        
           | Ekaros wrote:
           | Because taxi business isn't actually that great business. You
           | have to employ lot of relatively expensive drivers and they
           | have to pay for costs of complex machine... And the users
           | want to get it as cheap as possible and complain somewhat if
           | prices ever go up.
        
         | D-Coder wrote:
         | Many people do. They have a five-person company that does one
         | thing and that you never hear of, either while it's running
         | happily or when it goes out of business.
        
         | ransom1538 wrote:
         | If you take VC money you are on a different track. VC's place
         | thousands of bets with a %99.9 failure rate. But the hits, are
         | so huge, they cover all their bad bets. So they want you to
         | take the money and swing for fences.
        
         | rmah wrote:
         | Because if you stop at #2...
         | 
         | 1) you won't attract any follow-on investment capital;
         | 
         | 2) your original investor will be angry that you're sitting on
         | a pile of money that is doing nothing;
         | 
         | 3) you will likely grow slower than your other competitors. in
         | some markets, this is death, in other markets, this is fine.
         | 
         | Patreon had nearly 500 staff before layoffs. Now has about 400
         | staff. You may have a hard time understanding what all those
         | people do, but I suspect they're all quite busy.
        
           | lxe wrote:
           | > You may have a hard time understanding what all those
           | people do, but I suspect they're all quite busy.
           | 
           | I'm guessing 100 managers at least. Busy hiring more people
           | to staff their perpetually understaffed teams, each doing
           | some disjoint initiative.
        
           | Ekaros wrote:
           | Shouldn't point 2) be start paying the pile of money back? Or
           | allow investor to sell the whole thing to someone else who
           | just want to live on dividends.
        
             | LegitShady wrote:
             | The investors don't want their pile of money back - that
             | would just be a loan, they want your business to go to the
             | moon so their equity becomes much more valuable than their
             | investment. The investors will call for more investment and
             | faster growth, so they can find a window to sell for big
             | money.
        
           | flavmartins wrote:
           | +1
           | 
           | That's just not how VCs work. Basically it's you HAVE to
           | always show hockey stick growth.
           | 
           | Steady 5-10% per year isn't good enough. It has to grow
           | exponentially. So that's why you keep hiring and keep
           | spreading out the service into a whole bunch of other areas.
        
             | harerazer wrote:
             | I'm just going to point out that growing 10% per year is
             | actually exponential growth
        
             | [deleted]
        
         | didgetmaster wrote:
         | There are plenty of companies that have been highly successful
         | at growing way beyond their first product or service. If Apple
         | had stopped with PCs, we wouldn't have iPods, iPhones, iPads,
         | etc.
         | 
         | The danger is when a startup seeks to grow just for growth
         | sake. Hire way more people than we really need so we attract
         | investors by showing rapid growth is their modus operandi. That
         | approach has actually worked enough that many companies are
         | willing to travel that risky road. But that road is also
         | littered with casualties.
        
         | lmarcos wrote:
         | Please don't give away the secret sauce. Let those silly
         | entrepreneurs and investors keep playing with fire.
        
         | pastor_bob wrote:
         | Patreon is/was clearly trying to become an all-in-one platform
         | to justify their increasingly large cut (like 15% now).
         | Stopping at 2 doesn't achieve that.
        
         | adrr wrote:
         | Because a startup isn't about growing sustainable. It's about
         | build an expensive rocket ship and trying to grow at record
         | speeds. Most companies will fail but a select few will have
         | 10x+ gains.
         | 
         | You don't need VC cash to start a successful company but the
         | time horizon is much longer.
        
         | unity1001 wrote:
         | > Why not just stop at 2?
         | 
         | Because your investors will never allow that. And without their
         | money, you cant even reach #2.
        
       | _Adam wrote:
       | >So within the next 10 minutes, teammates who will be leaving the
       | company will receive a calendar invitation to a video call with a
       | leader in your function and a teammate from the People team. In
       | that meeting, you'll review the details of your separation and
       | have an opportunity to ask any questions you may have.
       | 
       | I would have sent the invite out beforehand to avoid the entire
       | companying spending the next ten minutes in complete uncertainty
       | about their futures.
        
       | quickthrower2 wrote:
       | > We are offering our nine Dublin engineering teammates
       | relocation packages to join these US-based teams.
       | 
       | Do they get a payrise to match US salaries?
        
       | drusepth wrote:
       | Probably a better link than whatever the Instagram post is
       | (behind a login): https://blog.patreon.com/a-note-from-jack
        
       | tomovo wrote:
       | TIL: Jack Conte is the keyboard player in Pomplamoose. Weird.
        
         | an1sotropy wrote:
         | he was that before Patreon was a thing, and they're connected:
         | https://www.inc.com/alexa-von-tobel/jack-conte-youtube-patre...
        
       | shtopointo wrote:
       | "I take full responsibility" - ok, what's the responsibility you
       | take?
        
         | remram wrote:
         | *I* take responsibility by having *you* be unemployed. It makes
         | sense if you don't think about it.
        
       | jfasi wrote:
       | Looks like most of the layoffs are in marketing and sales, and
       | that they're still hiring on engineering and product. Honestly,
       | I'm surprised they had marketing and sales people to begin with.
       | Those sorts of efforts pay off most with big-name, high-end
       | artists who probably don't need monthly patrons to be successful.
       | Focusing in improving the product seems like a smarter move,
       | especially given how janky their product was until quite
       | recently.
        
         | bombcar wrote:
         | These "user generated content companies" spend a lot of time
         | and money marketing to the content creators (Patreon is
         | defending against the built-in platform monetization of things
         | like Youtube and Twitch, et al) and getting big name content
         | creators on their platform (see some of the leaks related to
         | Onlyfans, etc al).
        
       | Lanz wrote:
       | It'd be good to see Patreon face some more serious competition.
       | They are by far the dominant force in their segment.
        
         | phamilton4 wrote:
         | Not being in the know, what are the serious competitors to
         | Patreon? Utreon? Buy Me a Coffee? Youtube itself?
        
           | api wrote:
           | Apple and Spotify doing podcast subscriptions maybe?
        
             | yamazakiwi wrote:
             | As a new user of Patreon (literally this week is the first
             | time I've used it) I finally signed up because a content
             | creator is posting their videos to Patreon a day early.
             | Youtube could solve that problem.
             | 
             | Does anyone have any other examples of what Patreon does
             | for them?
        
               | bombcar wrote:
               | It's cross platform and PayPal hasn't decided to eat it
               | as a feature yet. That's it.
        
           | hobofan wrote:
           | OnlyFans
        
       | ivraatiems wrote:
       | As layoff announcements go, this one is pretty solid. Cuts
       | immediately to the chase. No sugarcoating. Takes full
       | responsibility. Offers pretty solid severance packages.
       | 
       | I can only hope that if my organization has to lay people off,
       | they'd be half as kind as some of the recent ones have been (and
       | not at all like others, such as Klarna).
        
       | browningstreet wrote:
       | Patreon's handling of expired cards is terrible.. people I know
       | who used Patreon just lose subscribers because the flow for
       | fixing an expired card basically doesn't exist (or didn't, maybe
       | it's been fixed since). Those people left Patreon and won't be
       | returning.
       | 
       | Their new engineering staff could fix that, for one.
        
         | cronix wrote:
         | Interesting. I haven't had to enter new data for any
         | subscription service when a cc expires for years now. Somehow
         | the new info gets relayed to the service without my input.
        
           | Sivart13 wrote:
           | Certain credit card providers have a (paid?) service where
           | companies like Patreon can poll for the updated details of
           | any of the cards they have on file.
           | 
           | My card didn't automatically update and I can confirm that
           | the site gets weirdly broken.
        
       | datalopers wrote:
       | They laid off the entire security team last week
        
         | CobrastanJorji wrote:
         | Glad to see they're really thinking long term. After getting
         | rid of their security team, they should maybe rethink those
         | pesky fire extinguishers that have done nothing but expire.
        
       | AngeloR wrote:
       | I think this is just the start for some bad things are patreon...
       | 
       | This video of execs at Patreon apparently turning a blind eye to
       | employees calling out patreon users that were selling images of
       | underage children:
       | https://twitter.com/TizzyEnt/status/1315626557688483841?s=20...
       | 
       | They also laid off their ENTIRE security team:
       | https://techcrunch.com/2022/09/09/patreon-security-layoffs/
        
         | tptacek wrote:
         | It's not actually that unusual to absorb security into
         | engineering; if engineering is already doing most of software
         | security, and engineering/ops is already handling IT security,
         | then the rest of security might in fact be duplicative of stuff
         | third parties can do just as well.
         | 
         | I have no inside knowledge as to whether this was the case at
         | Patreon; no opinions about Patreon whatsoever. But re-orging
         | security into and out of engineering is not unprecedented.
        
         | [deleted]
        
         | verall wrote:
         | I don't think that's the right twitter link
        
         | phpisthebest wrote:
         | Patreon decline had 3 Phases
         | 
         | 1. Censorship which caused a market reaction for more
         | competition, and the first mass exit of the platform
         | 
         | 2. Changes in the Fee Structure and billing policies, this
         | caused the 2nd mass exit from the platform
         | 
         | 3. Platforms getting better at internal monetization (i.e YT
         | SuperChat and memberships)
         | 
         | There has been little advancement of of the patreon platform,
         | and with more and more competition from other direct compeitors
         | (subscribestar, etc) and different monetization avenues
         | (TeeSpring,etc) there is little reason for creators to use
         | patreon outside of the network effect, and since they are not
         | growing that effect is smaller every day
        
         | adamhowell wrote:
         | I'm guessing this is the Twitter link you meant:
         | https://twitter.com/TizzyEnt/status/1569439160561442817
        
       | rvz wrote:
       | As an insult to injury this was announced on his Instagram.
       | 
       | So professional! /s
        
         | karaterobot wrote:
         | It was announced on the Patreon blog, the poster chose to link
         | to Instagram (annoyingly, for those of us not on Instagram).
         | 
         | https://blog.patreon.com/a-note-from-jack
         | 
         | I assume OP expected the blog post to be taken down or changed,
         | so they captured it and linked to the capture instead of the
         | original. I feel like the protocol for this should be to make a
         | capture, post a link to it as a _comment_ in the thread, and
         | link to the original in the post.
        
       | behnamoh wrote:
       | The pandemic is over and so are most remote "jobs" that people
       | started doing on Onlyfans, Patreon, etc. a couple years ago.
        
         | bo0tzz wrote:
         | Your quoting suggests that you think what people on onlyfans
         | and patreon do aren't "real jobs", but in fact to succeed in
         | those spaces needs very hard work.
        
           | acheron wrote:
           | Digging a big hole then filling it back in is "very hard
           | work" too but that doesn't make it a real job.
        
             | garmanarnar wrote:
             | Construction companies would like a word with you.
        
             | woodruffw wrote:
             | And yet, the Hoover Dam was a job very well done.
        
             | lovich wrote:
             | What, pray tell, qualifies a job as a "real" job?
        
               | bombcar wrote:
               | I'd say something like people are actually willing to pay
               | the _average_ or even the _worst_ job-doer something
               | resembling a living wage.
               | 
               | If the stats from things like Patreon are to believed
               | (and filtering out the "dead weight" of creators who
               | don't post or have given up without closing their
               | account) there's a serious "top 1% of creators make XX%
               | of the revenue" problem.
               | 
               | Which means that for a small fraction, it's a job, for
               | the vast majority it's a money-losing hobby.
        
               | lovich wrote:
               | Do you not believe working in retail or restaurants are
               | real jobs? Because the vast majority of them are not paid
               | a living wage in the US and have to rely on having
               | multiple jobs or welfare. Walmart even teaches you how to
               | sign up for welfare as an employee
        
               | bombcar wrote:
               | Those are real jobs and should be paid a living wage or
               | eliminated if that's entirely unfeasible. There can be
               | arguments at the edges but I think people generally agree
               | on that.
               | 
               | And even if you don't, certainly an "industry" where 99%
               | of the people "employed" don't even make the poverty line
               | or make back their expenses (patreon and only fans would
               | fall here) wouldn't. (The people trying to 'make it big'
               | are probably moonlighting as retail/restuarant anyway,
               | just as all those who tried to make it in Hollywood did
               | in years past).
               | 
               | There's certainly major abuses but the 1099 and "self
               | employed" world is even more full of them than the W4
               | world.
        
               | freeone3000 wrote:
               | By that definition, real jobs are doctor, dentist, and
               | software developer. We don't pay the worst in most jobs
               | anything more than the legal minimum.
        
               | CobrastanJorji wrote:
               | Yeah, "adds value to the world," "works hard," and "pays
               | well" are radically different metrics.
        
               | panzagl wrote:
               | Oh, you know, Javascript Ninja, Devops Rockstar, a real
               | job.
               | 
               | /s
        
           | behnamoh wrote:
           | > but in fact to succeed in those spaces needs very hard
           | work.
           | 
           | But that doesn't make it a job. You could do hard work in
           | moving a mountain but that's not a job.
           | 
           | Needless to say, earning money off of your looks (something
           | you didn't work hard to gain in the first place) doesn't
           | qualify as hard-working job.
        
             | unity1001 wrote:
             | > But that doesn't make it a job. You could do hard work in
             | moving a mountain but that's not a job.
             | 
             | If people are willingly paying you to do something, that's
             | a good job as any other job.
        
             | throwaway675309 wrote:
             | "earning money off of your looks (something you didn't work
             | hard to gain in the first place) ....."
             | 
             | If you have a cognitive aptitude for mathematics, you
             | didn't "earn" that either - everything in some way or
             | another is part of your birthright and privilege, both
             | nature and nurture.
             | 
             | If you genuinely believe that the mind is somehow magically
             | distinct from the same genetic system that gave you your
             | physique, I'm afraid you're the delusional one.
        
             | Scarjit wrote:
             | If you get paid moving that mountain, it would be a job.
        
             | DrBoring wrote:
             | > earning money off of your looks I'm assuming your taking
             | about the sex workers of OnlyFans. I find your attitudes a
             | bit dismissive and offensive. These are real humans with
             | real feelings that you're talking about with such little
             | regard.
             | 
             | Plus, I earn money off of my natural intelligence. I didn't
             | do anything to gain it in the first place, I just happened
             | to have intelligent parents.
             | 
             | > doesn't qualify as hard-working job
             | 
             | Two questions:
             | 
             | 1. Why doesn't it qualify as a job if they are earning
             | income?
             | 
             | 2. Why should someone have to "work hard" to earn a living?
             | If have a high-value easy-to-sell product, then why work
             | harder than you need to?
        
             | eganist wrote:
             | > But that doesn't make it a job. You could do hard work in
             | moving a mountain but that's not a job.
             | 
             | Job (n):
             | 
             | 1. a paid position of regular employment.
             | 
             | 2. a task or piece of work, especially one that is paid.
             | 
             | ---
             | 
             | It seems to fit #2 perfectly (exhibiting to an audience),
             | and #1 can be met based on e.g corporate structure
             | (subscription pay into an LLC that normalizes the salary
             | etc)
             | 
             | I'd argue that it's in fact potentially "skilled labor" in
             | that it's not obvious what it takes to produce content that
             | brings regular subscribers. Tons of adult content creators
             | burn out and pivot because they can't get traction.
        
             | hellomyguys wrote:
             | What a very bizarre definition of a job
        
             | skyyler wrote:
             | >Needless to say, earning money off of your looks
             | (something you didn't work hard to gain in the first place)
             | doesn't qualify as hard-working job.
             | 
             | Even if you're very conventionally attractive, you need to
             | put in a lot of networking and marketing before you can
             | make money off of "your looks". Even then, you don't just
             | sit back and let your looks do everything.
             | 
             | Porn stars generally spend a couple hours DAILY in the gym.
             | Then there's all of the events you have to do to remain
             | relevant in social circles. Then there's actual shooting.
             | But before that there's hair and makeup. Then there's
             | outfits. Selecting garments that match your personal style
             | and also are sexy enough to excite your fans isn't easy and
             | it usually isn't cheap.
             | 
             | Going through all of that to get paid by the fans is
             | absolutely a job. If the fans didn't pay, it wouldn't be a
             | job.
        
             | ranma4703 wrote:
             | It takes a LOT of work to "earn a living off your looks"
             | 
             | Ignoring the time spent setting up shoots, editing,
             | engagement, etc, and focusing just on "looks", you have to
             | spend a lot of time on working out, make up, shaving,
             | putting together outfits, etc.
             | 
             | If you think that looking good is something that doesn't
             | take any hard work, it's because you've never tried to put
             | in that work yourself.
        
               | behnamoh wrote:
               | Anything you do to make yourself look good has only
               | incremental effect; you must already have a "good"
               | foundation (genetics, race, etc.)
               | 
               | An African American woman, for example, has almost zero
               | chance of making it to the top 10 p$rnstars list, no
               | matter how much she put effort and time to prepare
               | herself.
               | 
               | Some things are just the realities of the world. Thinking
               | otherwise makes you delusional.
        
               | mrtranscendence wrote:
               | What are you responding to? (I feel like I'm asking this
               | a lot here.) The comment to which you're apparently
               | responding was only saying that it takes a lot of work to
               | make a living off of your looks; they were silent on
               | whether you need to have good genetics, the correct skin
               | color, or anything else.
        
         | unity1001 wrote:
         | If you knew how much some of those people who are doing 'remote
         | jobs' on Only Fans, Patreon now...
        
       ___________________________________________________________________
       (page generated 2022-09-13 23:00 UTC)