[HN Gopher] How to run an event that doesn't suck
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       How to run an event that doesn't suck
        
       Author : smitty1e
       Score  : 152 points
       Date   : 2022-09-17 12:00 UTC (11 hours ago)
        
 (HTM) web link (karmanivero.us)
 (TXT) w3m dump (karmanivero.us)
        
       | oDot wrote:
       | While focusing on the technicalities of the event is important,
       | the major factor is always the people.
        
       | jimmySixDOF wrote:
       | Interesting bullet points but I keep clicking on these kind of
       | headlines waiting to hear someone come up with a good method for
       | how to balance an IRL audience with real time remote online
       | participants in a way that fosters interaction. It's not even
       | common to let remote attendees into Q&A etc so there is rarely
       | any benefit vs just watching the event vod on youtube. It's an
       | unnecessary blocker to a potentially much bigger audience and
       | reduces the overall value of assembling people with like minded
       | interests together in the first place.
        
       | jf wrote:
       | As someone who has organized many dozens of events, and attended
       | hundreds, my core thesis for running a good event is: "Make
       | events attendees want"
       | 
       | The only good events are those made specifically to benefit the
       | attendees of the event, not for the sponsors, not for the
       | organizers.
       | 
       | There are many different formats for having a good event, there
       | are lots of basic things that are important to get right. All of
       | those things can seem intimidating, for good reason. It takes a
       | special type of person to get all of the details of an event
       | right.
       | 
       | That said, the events that I have enjoyed the most are the ones
       | that I know were built solely for the benefit of the attendees.
       | 
       | This has been a tricky insight for me to get. Every event starts
       | out as one to benefit the attendees. The issue is that at some
       | point as an organizer, you need money: Finding a space to host
       | the event, providing food, providing infrastructure. All of these
       | things require money and once money is involved, you have to make
       | a compromise somewhere to get that money.
       | 
       | The typical compromise that an event will make to get money is to
       | get sponsors. Sadly, the traditional model for sponsorship is one
       | that will insidiously shift the focus of the event from one that
       | is built to benefit the attendees, to one that is built to
       | benefit the sponsors.
       | 
       | To run an event that doesn't suck, you have to make the event for
       | the benefit of the attendees.
        
         | zippergz wrote:
         | _Every event starts out as one to benefit the attendees_
         | 
         | Not so sure. Events like Dreamforce and other company-branded
         | and sponsored events seem to have started with the goal of
         | making more money/selling more stuff, and then had to go figure
         | out how to make it look appealing enough that people would
         | attend. (Though I still don't really know why anyone would
         | attend Dreamforce.)
        
         | atoav wrote:
         | I mean you could literally go and just consult Maslow's pyramid
         | and ensure the needs are somewhat sufficiently met in this
         | order:
         | 
         | 1. Physological needs: warmth, water, food, rest, toilets,
         | hygiene, accessability, shelter
         | 
         | 2. Safety needs: security, safety (both in the practical and
         | the psychological sense)
         | 
         | 3. Belongingness & Love needs: while this is something we
         | cannot control, making space and time for actual contact
         | between people might be a good idea. Can be combined with the
         | things in point 1
         | 
         | 4. Esteem needs: Feeling of accomplishment (the actual content
         | of the event needs to give the audience something new and
         | valuable)
         | 
         | 5. Self-actualization: Again something we cannot easily
         | control, but there might be ways of having the attendees
         | actually do something themselves in a creative and/or
         | productive sense. But my guess would be that if you rocked the
         | first 4 points, this one is a nice extra.
         | 
         | Too many events focus mostly on point 4 and forget the
         | importance of the first 3.
        
       | rawgabbit wrote:
       | Here are my two cents about events, in-person and virtual.
       | 
       | - Please, no fake influencers. If you give off the vibe that you
       | are selling something or promoting yourself, I have already
       | turned off or logged off. - Emphasize the message. No long
       | introductions. What is it you are telling me? I am here for the
       | earth shattering message you said you were going to tell me. Fill
       | in the details later. - Your monologue should be finished in 20
       | minutes. The interesting part is the Q&A. Be prepared for the
       | Q&A. Yes, the audience will ask stupid questions because we
       | didn't get what you were telling us. Repeat your message ad
       | nauseum until we get the point. - Wrap up and give us an email so
       | we can contact you.
        
         | mgbmtl wrote:
         | I'm a big fan of Q&A, but I really hate conferences where Q&A
         | is where people go and promote themselves or their project (or
         | fake-influencers, as you say).
         | 
         | "I work on X (usually with a 10 min intro) and would really
         | love hearing your thoughts on our project/product"
         | 
         | Discouraging self-promotion goes a long way (besides saying "I
         | work at X")
        
           | celestialcheese wrote:
           | 100% agreed. It's noticeable and wonderful when there's
           | enforced "No Self Promotion" clauses with conferences or
           | talks. Improves the quality of questions and discussions
           | immensely by giving space for people with real questions.
        
       | teddyh wrote:
       | The primary component of an event must be to know what its
       | _purpose_ is. After the event, if everybody had fun and would go
       | again, but nobody learned anything new or met any new people,
       | would the event be considered a success? The referenced
       | "RINGKNOCKER" events would _not_ be, since they had other
       | explicit goals. The event must be designed to be fun to attend
       | _while maximizing the actual goal of the event_.
       | 
       | Far too many people seem to believe that the goal of _any and
       | all_ events is simply "fun", and leave it at that.
        
       | switch007 wrote:
       | > I'm a software engineer by trade, and I won't pretend to
       | possess some arcane secret about running great events
       | 
       | Then proceeds to write an article full of absolutes and SHOUTING
       | statements.
       | 
       | From the title I was expecting someone who has run tens or
       | hundreds of successful high profile events.
        
         | asplake wrote:
         | For me, worth it for the SNL factoid. I'm not American and
         | maybe it's common knowledge there but I'm definitely using that
         | one
        
           | metadat wrote:
           | I was curious what SNL factoid you were referring to -- here
           | is the snippet from TFA in hopes others find it interesting
           | or at least convenient :)
           | 
           | > Simply put, an event's format is a plan for the event,
           | expressed in units of time. For example, every episode of
           | Saturday Night Live follows this exact format. The format is
           | so consistent that, in 45 years of weekly run time, the show
           | deviated from its published format only nine times.
           | 
           | https://snl.fandom.com/wiki/Saturday_Night_Live_Episode_Syno.
           | ..
        
         | resonanttoe wrote:
         | It also doesn't look good that they put a clip from said
         | virtual event where its clear they couldn't kick out of
         | Bluetooth headset mode and proceed to have all your attendees
         | listen to them in glorious 1990s PCM quality.
        
           | whatshisface wrote:
           | If you try to improve your human connections by grading them
           | according to audio quality you will go in the wrong
           | direction.
        
             | eropple wrote:
             | This is a sentiment that reads well but isn't really true.
             | Listening to bad audio is very fatiguing for people and it
             | asks much more of them than good audio does, if you desire
             | their attention.
             | 
             | Video doesn't matter as much. It's very nice to have but
             | you can get by with poor video. People can mentally fill in
             | the blanks. But audio is not negotiable; audio quality is
             | directly representative of your respect for your audience.
        
               | realstacktrace wrote:
               | Totally agree, audio quality is super important. I'm an
               | audio engineer so of course I'm biased, but high quality
               | microphones, amplifiers, speakers and engineers
               | (operators) make such a big difference at any event.
               | Proper lighting is also very important. There's no need
               | for big bright lights. Dim all of the lights down, and
               | add a touch of color with room uplights. Make sure it's
               | not so dark that folks can't see the ground well
               | (tripping hazards) but make sure it's dim enough so that
               | it creates a relaxed atmosphere.
        
       | [deleted]
        
       | steve_john wrote:
       | The mission was to create connections between shipmates and
       | comrades-in-arms who couldn't get together physically due to the
       | COVID crisis. We hosted over 80 weekly Zoom calls that brought
       | together thousands of people who learned together how to activate
       | a powerful network they ALREADY had, but hadn't learned how to
       | leverage.
       | 
       | Running RINGKNOCKER was an incredible experience, all the more so
       | because I was able to do it from my home on the island of Bali!
       | 
       | Like all good things, RINGKNOCKER eventually ran its course:
       | attendance dropped as the COVID lockdowns came to an end, and we
       | decided to finish on a high note rather than run it into the
       | ground. While the RINGKNOCKER operation is firmly in the rear-
       | view mirror, the community and I continue to benefit from the
       | connections we made during that time.
       | 
       | I'm a software engineer by trade, and I won't pretend to possess
       | some arcane secret about running great events. But if RINGKNOCKER
       | taught me ANY important lesson about hosting events, it's this
       | one:
       | 
       | Brilliance is a nice-to-have. NOT SUCKING IS ESSENTIAL!
        
       | extragood wrote:
       | My teams' weekly syncs take a similar format to this.
       | 
       | At a high level, the structure for the larger team (10, full
       | remote):
       | 
       | * 3-5 minutes unstructured social banter * 5-10 minutes general
       | team update * 10 minutes individual updates * 5 minutes review
       | recent releases and new bugs
       | 
       | We've followed that format for years, and I think one of the
       | greatest things I did is guarantee that I'm not talking at them
       | for the full 30 minutes. In fact, each person contributes for at
       | least a minute in their individual update. I'll often have
       | someone else talk about something they've been working on as the
       | general team update, and always have the person who identified a
       | bug talk us through it. As the host, I only need to come up with
       | a few minutes of content per week and keep the flow of the
       | meeting going.
       | 
       | The one point from the article that I disagree with (at least in
       | the context of my meetings) is the necessity of strict timing.
       | Some meetings only need to be 20 minutes, and I'm not going to
       | artificially extend it if it isn't necessary. Others go over time
       | by a few minutes, and while some people may need to drop early,
       | the meeting is recorded and agenda/notes are published so they
       | can be easily referenced as necessary.
        
       | joelrunyon wrote:
       | This reminds me of how my friend Nick Gray throws parties. If
       | you're in Austin - you've probably been to one of them.
       | 
       | He's got a pretty good overview on different types of events to
       | host (sometimes personally the details feel overkill to me but
       | it's like an SOP for your social life and it works
       | (https://party.pro/happyhour/)).
       | 
       | If you're trying to upgrade your social life & build more
       | connections - his book is easily worth it several times over
       | (https://www.amazon.com/dp/1544530072).
        
         | whatshisface wrote:
         | It is pretty impressive that one person has had at least
         | 482,936 party guests.
        
       | Applejinx wrote:
       | This article doesn't suck. I've been on event staff quite a bit,
       | seen 'em take all sorts of forms, and from my experience the
       | author here is right on the money. Worth reading and believing.
       | 
       | The poorer events I've been to were generally marred by attempts
       | to bring some special extra goodie of some sort, while failing at
       | the things the author emphasizes: deliver competently and in a
       | timely manner the salient things YOUR EVENT is about, while
       | caring for the attendees.
       | 
       | It's really that simple. Your event is the purpose. If there's
       | meaning to it, you're the one who has to bring that meaning. In
       | doing that, you serve the attendees your message, your purpose,
       | with a due respect for not so much THEIR purpose but the fact
       | that you're proposing to replace whatever else they might be
       | doing with your thing.
       | 
       | End result is not about whether they went away bribed with
       | goodies, but whether going along with your purpose ends up
       | seeming to them like time well spent. Ideally, they're so into
       | sharing the experience with you and others, that they end up
       | counting it a great, treasured experience.
        
       | ElCheapo wrote:
       | Here's what's actually needed for an event to not suck:
       | 
       | - Plenty of free water
       | 
       | - Plenty of food, preferably free
       | 
       | - Plenty of seating space
       | 
       | - Plenty of bathrooms
       | 
       | - Clear indications as to where all of those things are placed
       | 
       | I'll attend almost any event if I can sit down with a drink, some
       | food and make small talk with people and maybe even network! And
       | even if your presentation is empty and boring (as most of them
       | are) I will still remember your event as a decent one because I
       | was able to enjoy it my way and get something out of it.
        
         | GordonS wrote:
         | Lack of seating (outwith the conference rooms, I mean) is the
         | absolute worst! Actually, I don't think I've _ever_ attended a
         | conference where there were enough seating and tables, which is
         | super annoying at lunch time.
        
         | BiteCode_dev wrote:
         | And a wifi that works and scales with the number of
         | participants if you are at a conference.
        
         | dividedbyzero wrote:
         | If offering food intended to serve as a meal, organizers should
         | ask for food allergies and make sure those people are covered,
         | including proper labelling of the food that's offered. This
         | usually affects other attendees too, since it just sucks to
         | know a colleague will have to go hungry until he can get
         | McDonald's at 11pm because no one knows what may or may not
         | contain nuts (or worse, gets wrong info and ends up having an
         | anaphylactic shock)
         | 
         | Same with mobility impairments. Organizers should make sure
         | every important space is accessible if they have attendants in
         | wheelchairs etc., including toilets.
        
         | sgtnoodle wrote:
         | When I'm involved in running an event, my number one priority
         | is an abundance of decent food and a variety of beverages. You
         | don't want your guests feeling anxious about whether they'll be
         | able to snag a bag of goldfish crackers before they run out.
         | Also, even if you're trying to throw a healthy event, it's good
         | to have at least some of the provided food and drink be
         | decadent. For example, buy several cartons of sparkling water,
         | but at least one carton of coke. Once a few people start
         | walking around with a coke, other people will see it and
         | suddenly feel thirsty, even if they have the impulse control to
         | grab a water instead.
        
           | mhb wrote:
           | And not just diet Coke.
        
             | aarondf wrote:
             | But definitely not diet Pepsi
        
         | Jiro wrote:
         | And stop blocking off exits for crowd control when the effect
         | is that everyone's maps, which never list the blocked off
         | exits, are useless.
        
         | jrootabega wrote:
         | And hot coffee all day long, not just breakfast!
        
         | LightG wrote:
         | - goody bag (preferably including a decent bottle of booze).
        
           | chrisseaton wrote:
           | Please no goody bag. Hand me a drink and a goody bag and now
           | I've got no free hands. Carrying around tat not a way to have
           | a good time.
        
             | ljf wrote:
             | Went to a great Google event where you got a bag only as
             | you left. In fact I wasn't even aware there was a bag until
             | I was leaving and one was nicely passed to me. Had some
             | nice bits to share around the office, and also some things
             | I still have to hand. And a Google home mini - a chunk of
             | the people who came with me moved to the Google home
             | devices after that event, after being amazon people before.
        
               | LightG wrote:
               | 100%. Only on leaving.
        
             | CyberDildonics wrote:
             | Not sure if english is your first language but you can say
             | 'no thank you' or shake your head for no.
        
               | michaelt wrote:
               | Ah, but you don't know if the bag of tat contains vital
               | information (event schedule, car park code...) until
               | you've already left the registration desk.
        
               | CyberDildonics wrote:
               | That doesn't sound like a "goody bag". Also wouldn't
               | having nothing be the same?
        
       | bckr wrote:
       | This is a great article. I love the bit about The Legend. Will
       | return to this.
        
       | nickgray wrote:
       | Great article. I have hosted hundreds of happy hours, dinner
       | parties, cocktail parties etc. Here are a few things I'd add:
       | 
       | - Name tags. Please, please use name tags. They might seem
       | "formal" or "corporate" but they're also inclusive (no cliques!).
       | I'd rather feel awkward asking someone to wear a name tag than
       | feel awkward forgetting their name.
       | 
       | - Consider hosting on what I call "non red-level days," aka days
       | that are NOT socially competitive. Socially competitive days or
       | "red-level days" in America tend to be Thurs, Fri, and Sat
       | nights. Also holidays and long weekends. People schedule big
       | stuff on these nights. Make your party easy to attend: host it on
       | a Monday, Tues, or Wed night.
       | 
       | - Set a start AND an end time, and mention both when you collect
       | RSVPs and send reminder messages. End times help get people to
       | show up on time. They also give people an easy out to leave.
       | 
       | - 2 hours is the best length of time for an event like this. I
       | like 6-8P or 7-9P.
       | 
       | - Get a group photo! You'll be proud of your event. And you can
       | use the photo when you invite people to your next party.
       | 
       | - Don't forget to send reminder messages to everyone who RSVP'd
       | leading up to your event. I like sending my reminder messages 1
       | week prior, 4 days before, and then on the morning of.
       | 
       | Good luck!! I think more people should host parties and happy
       | hours. It changed my life and helped me build a network and
       | relationships to launch my last company, Museum Hack (sold 2019).
       | 
       | I recently self-published a book of every little tip and trick
       | from hosting events to teach you how to host your first party.
       | The book is called 'The 2-Hour Cocktail Party: How to Build Big
       | Relationships with Small Gatherings' and it has 230+ reviews on
       | Amazon and Audible here-- https://amzn.to/39rfb2V Happy to give a
       | satisfaction guarantee for any HN readers. You can Venmo request
       | me @nickgray and email your receipt to nick@party.pro if you
       | don't think my book is filled with actionable, tactical,
       | extremely practical advice for hosting events. You can read the
       | first few chapters on my site here https://party.pro/book-
       | readnow/
       | 
       | OK good luck!! You should host a party!! Your event will be
       | awesome!! We could all use some new friends these days.
        
         | proto_lambda wrote:
         | > - Don't forget to send reminder messages to everyone who
         | RSVP'd leading up to your event. I like sending my reminder
         | messages 1 week prior, 4 days before, and then on the morning
         | of.
         | 
         | I'd perceive that as too many. Leave out the one 4 days before
         | and it'd be fine IMO.
        
           | joshdance wrote:
           | I think it is a fine number. In my experience people need a
           | ton of reminders. More than you think. I would contact people
           | multiple times and always someone would forget. If you are
           | not top of their memory stack, they don't remember.
        
           | nickgray wrote:
           | with all due respect: no I disagree and here's why.
           | 
           | The number 1 fear of a new or first-time event host is that
           | nobody will show up to their party. People are TERRIFIED to
           | host, they often DO NOT host, because of this. Or, worse,
           | they worry that only 3 or 4 people will show up, and their
           | event or party will be awkward.
           | 
           | What I've found is that the best way to get people to
           | ACTUALLY show up (besides obviously throwing a great event
           | with great people) is to remain top of mind. Does that feel a
           | little spammy? Maybe. But each of the reminder messages helps
           | to show that you take your event seriously. It shows that
           | you're going to put on a thoughtful event.
           | 
           | I also include little "Guest Bios" in this message 4 days
           | before. Guest Bios are like my Secret Weapon to getting great
           | attendance. I wrote about them here:
           | https://party.pro/guestbios/
           | 
           | I've hosted hundreds of events and sent thousands of reminder
           | messages. I have never once been told, "You spammed me with
           | too many reminder messages for a free party!" Instead I've
           | seen around a 95% attendance rate, from the number of RSVPs
           | to the actual number of attendees at the event.
           | 
           | Often times the advice about hosting a party seems obvious or
           | counter-intuitive. And I think your response of "That's too
           | many!" is, like, I think a lot of people feel that way? But I
           | believe keeping an event top of mind is important if you're
           | serious about having good attendance. Hope this didn't come
           | across as an attack! I just want people to have a great
           | event- and a lot of that simply boils down to good
           | attendance. Open to pushback if you still feel strongly
           | against it.
        
         | CharlesW wrote:
         | > _- Name tags. Please, please use name tags._
         | 
         | A great resource12 for designing an attendee-focused event
         | badges (including holder and lanyard guidance):
         | 
         | 1 https://badge.reviews/ 2 https://badge.reviews/10-rules-for-
         | a-better-conference-name-...
        
           | nickgray wrote:
           | This is really well-done, kudos!! A great resource.
        
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       (page generated 2022-09-17 23:00 UTC)