[HN Gopher] Paris Metro paper ticket reaches end of the line aft...
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       Paris Metro paper ticket reaches end of the line after more than
       120 years
        
       Author : tosh
       Score  : 51 points
       Date   : 2022-10-04 11:12 UTC (2 days ago)
        
 (HTM) web link (www.theguardian.com)
 (TXT) w3m dump (www.theguardian.com)
        
       | JoeAltmaier wrote:
       | That's a long time. Some things have been around longer: brothel
       | tokens date from the 1st century to the early 1900's. Roman
       | brothel tokens were used in London, and Upton Sinclair wrote
       | about 'brass check' tokens used in his youth (1919).
        
       | gboss wrote:
       | I loved visiting paris this summer but was surprised by how
       | archaic and slow the machines were too buy tickets. I also found
       | it amusing how there are at least three different
       | interfaces/machine styles throughout the system. I made the
       | mistake of buying a one way ticket to Versailles. I missed the
       | train back home although I was twenty minutes early because the
       | line to buy a ticket took forever. At least two minutes per
       | customer
        
         | brokenmachine wrote:
         | Hey, you came back with a story to tell and discussions to
         | have.
         | 
         | I'm sure there's things about your country and my country that
         | are sub-optimal, and things about Paris that are better than
         | our own countries.
         | 
         | That's the fun in traveling and learning about different
         | cultures.
         | 
         | Personally I hated the smoking everywhere, but loved the food
         | available. Pain au chocolat and baguettes. Nice.
        
           | johnchristopher wrote:
           | > Pain au chocolat and baguettes. Nice.
           | 
           | Pain au chocolat, yes ! Chocolatine, no !
        
       | gigel82 wrote:
       | Paper tickets were the only affordable alternative when we
       | visited Paris for a week during the summer. There was a "pay-go"
       | card that cost a bunch upfront and you could charge it with 10 or
       | so trips at a time (and you couldn't share it either, so each
       | family member needed a separate one).
       | 
       | I've used Bolt (a cheaper Uber alternative) a bunch, though taxis
       | in general don't seem very family friendly (several cars refused
       | to pick us up - a family of 4 - because they apparently only take
       | 2-3 passengers in the back seats).
        
       | julienchastang wrote:
       | Lol. The last time I was in Paris, I must have lost 20-30EUR of
       | metro tickets. I kept the tickets in the same pocket as my smart
       | phone, and when I took it out of my pocket the tickets would fall
       | out with it. Having lived there on and off over the years I still
       | have the yellow and later purple tickets, some of them unused.
       | Anyway, ideally it would be nice to have an NFC style solution
       | where you would be charged on exit (for the metro/RER at least)
       | so that you would not have to figure out the proper fare ahead of
       | time. Bus would be a flat rate. And while we are at it, make the
       | fare system simpler (though some old-timers may remember when you
       | needed multiple tickets for long, multi-zone bus rides -- at
       | least those days are gone).
        
       | lapink wrote:
       | I live in Paris. For tourists or travelers the alternative are
       | not really ready. Ticket on smartphone support is bad (only
       | specific models, and no iPhones) and unlike London or Brussel,
       | you cannot use your credit card as a ticket.
       | 
       | So your only hope is to already have a dedicated rechargeable
       | card. But this card is not sold in the automated machine. So if
       | you are a tourist in some small station and you realize at
       | midnight that you need to take the subway, there will be no way
       | to buying a ticket...
       | 
       | Im all for ending those tickets, but the RATP is really bad at
       | supporting alternatives.
        
         | countvonbalzac wrote:
         | Can't be worse than my visit to Rome last month. All the locals
         | had their monthly passes, but all of the tourists bought paper
         | tickets. Only problem was the bus to the Vatican had an issue
         | with its ticket scanner - it didn't exist. Of course that bus
         | got stopped and each of the tourists got a 55 euro fine. When I
         | pointed out that the scanner was missing, the inspector didn't
         | speak English, but when it came time to pay the fine, her
         | English was flawless.
        
           | paganel wrote:
           | > the inspector didn't speak English
           | 
           | Next time, if that happens again, you need to be more
           | assertive, by going with a: "Ma vai fanculo, vai!" (difficult
           | to translate), followed by a more mellow "io non pago
           | niente!" (I won't pay anything), and physically try to make a
           | way out of the whole situation.
           | 
           | Granted, I'm not an Italian and I don't live in Italy, but I
           | do live in a city very similar to Rome in many other aspects,
           | and I've seen myself around these parts how foreign tourists
           | are sometimes "hunted" for fines the same as it happened to
           | you. In many cases those applying the abusive fines go for
           | the "easy prey", as soon as you show some hints of fighting
           | back they let you go, so to speak, not worth the hassle for
           | them (especially as they also know that they're doing
           | something very shitty and abusive).
        
         | curiousgal wrote:
         | > only specific models, and no iPhones
         | 
         | More like only recent-ish Samsung phones. Complete shitshow.
        
           | kioleanu wrote:
           | Hey when all you have is a hammer...
        
             | WastingMyTime89 wrote:
             | It's supposedly going to be fixed next year.
             | 
             | It took ages to reach an agreement with Apple which was
             | offering extortionate rates for allowing their customers to
             | use the NFC chip in their phones in a classic Apple move.
        
         | GuB-42 wrote:
         | Paris has about the worst card system I have ever seen. In
         | other places I have been to where there is a transport card
         | system, anyone can buy a card, usually in a vending machine in
         | a convenient location, and do everything with it. Locals may
         | have nominative cards that work in the same way, but are also
         | tied to an account.
         | 
         | In Paris you have the following (at least you did a year ago):
         | 
         | - Paper tickets
         | 
         | - Prepaid, non-nominative cards that can be used for single
         | trips and day-long unlimited travel plans, but no more than
         | that
         | 
         | - Prepaid, nominative cards that support day-long and week-long
         | travel plans, but not single trips
         | 
         | - Nominative cards that can do all of the above and more, but
         | only for locals
         | 
         | - There is also the app, that has other limitations
         | 
         | And there is also some weirdness with connections. Metro to
         | train may or may not be possible on a single ticket. Metro to
         | RER usually is, but Metro to tram is not, unless maybe if you
         | have the right card.
         | 
         | Why can't they do a single card that does everything, like in
         | all other countries? Or maybe two, a non-nominative and a
         | nominative one.
        
         | mfost wrote:
         | I'm testing the beta version of their Android ticket software
         | and it works pretty well (and not limited to Samsung phones).
         | It should be available soon I think.
        
         | GekkePrutser wrote:
         | The same is going on here in Barcelona. They have the new
         | electronic ticket but you need to pay for it, then get it sent
         | to your home and it's not anonymous like most of the paper ones
         | were.
         | 
         | You can get one on your phone too but it still doesn't solve
         | the anonymity problem. Even if you get it on the phone you need
         | to submit photo ID first :( Still a royal pain for tourists
         | too.
         | 
         | They also (next year) want to stop the super easy 1,10 euro per
         | trip (any trip any mode) tariff. Which also makes everything
         | easy because there's no need to do an exit scan. Besides the
         | hassle that the paper tickets were (they become unreadable if
         | you look at them wrong) I don't really see any positives to
         | this new system.
         | 
         | Besides that it has taken many more years and millions to
         | introduce than planned. And it's already been hacked before it
         | went live because someone didn't change the admin/admin
         | passwords on the website... Gotta love government operations.
        
           | ThePowerOfFuet wrote:
           | >They also (next year) want to stop the super easy 1,10 euro
           | per trip (any trip any mode) tariff.
           | 
           | Do you have a source for that?
        
           | paganel wrote:
           | > Even if you get it on the phone you need to submit photo ID
           | first
           | 
           | Why do they need ID for city travel tickets? That's just
           | crazy. Really crazy. Where will all this madness end? Why
           | isn't anyone saying: "Hey, asking for ID data in order to
           | travel by bus is pure China-like craziness!"?
        
           | huehehue wrote:
           | That's a shame. I just paid for a T-casual with cash and it
           | worked beautifully throughout the week despite becoming a
           | crumpled mess by the end of my trip.
           | 
           | NYC is moving to a system called OMNY, where you can either
           | hunt down a retailer with the cards or just use tap-to-pay. I
           | suspect many casual riders will use the latter because of the
           | low friction, but it's indeed not anonymous.
        
             | julienb_sea wrote:
             | NYC tap to pay is a beautiful system. Seamless with any
             | mobile phone, and if you have an apple watch the
             | integration is insane -- just put the watch near the reader
             | and it knows it's a transit reader and just works, no need
             | to even initiate payment.
        
         | johnwalkr wrote:
         | I recently travelled to Paris a few times as a tourist. I
         | normally travelled by train and metro. But on the last trip, a
         | bus was much faster according to google maps.
         | 
         | Researched and knew the bus that would take me to my hotel.
         | Checked google and the physical sign at the bustop at Gare de
         | L'est. It confirmed you can buy a ticket on the bus. Tried to
         | board a bus and got yelled at by another customer and the
         | driver for not knowing I have to buy a ticket ahead of time at
         | a machine or use "SMS ticket" which I wasn't eager to use and
         | probably wouldn't even have worked on my foreign phone plan.
         | 
         | OK, I happen to know from previous bad experience I can't buy a
         | ticket anywhere nearby the bus stop but have to go to the
         | basement in the station to buy a ticket which is located at the
         | entrance to the metro. The lineup is 20 people deep and the
         | machine is SLOW to use. Definitely takes 2-3 minutes per
         | person. After 10 minutes of googling about cards for tourists I
         | have learned that you can only get a card if you live in Paris,
         | confirm your address, and even then it takes 2-3 weeks to get
         | one. There is a card you can get as a tourist, but it's only
         | useful for expensive day passes, not for taking 1-2 euro trips.
         | Is there another solution for paying for transit? Maybe, but
         | good luck finding out what it is, I certainly could not in 10
         | minutes of googling or asking my French friends.
         | 
         | The solution was a 30 euro taxi ride.
         | 
         | Paris the the number 1 tourist destination on the planet, a
         | travel hub city, has a great public transportation system, and
         | from my experience is a great place for travel and probably to
         | live. It's sad that they discontinued a simple metro ticket and
         | require a special card to travel that is not readily available
         | to tourists (or if it is, I certainly couldn't figure out a way
         | to board a bus or predict how to board the metro next year).
         | From personal experience, throughout the entire world, I have
         | never experienced not being able to board public transit by
         | using cash or credit card either on board or from a nearby,
         | working ticket machine. I have experienced simply using cash,
         | using my tap to pay card, or missing one train/bus due to
         | figuring out how to find a local ticket card or transit card.
         | Only in Paris have I literally given up and taken a taxi.
        
           | throwaway5959 wrote:
           | Paris is so openly hostile to tourists (strangers were more
           | helpful than staff). I'm happy to visit everywhere else as we
           | do more visits to Europe.
        
             | WastingMyTime89 wrote:
             | Paris is fine for tourists. People just expect to be
             | treated with politeness and decency which is not how
             | Americans generally behave with staff.
             | 
             | Just say hi, please, thank you, ask people if they speak
             | English or show a minimum of contrition when talking
             | directly in English to show you realise it would be nicer
             | to speak the language of the land, everything will be fine.
             | 
             | It's puzzling to me why people expect things to go well
             | visiting France without studying what's considered polit
             | and what's not. It's the capital of a country. It's not
             | Disneyland.
        
               | ekianjo wrote:
               | The service is awful in Paris. You dont need to be
               | offended by that fact.
               | 
               | Only parisians can get used to it.
        
               | throwaway5959 wrote:
               | My wife and I were plenty polite, like I said many of our
               | interactions with everyday people were fine. It was some
               | of the workers in restaurants and hotels that were rude.
               | There was also the pickpocket at the train station
               | impersonating a station worker (thankfully we ignored
               | them and the attendant in the booth told them to go
               | away).
               | 
               | It's OK though. It's your city. We're happy to visit
               | elsewhere and I'm sure you're happy we're not there,
               | silly Americans that we are.
        
               | missedthecue wrote:
               | There is a difference I think between getting a lesser or
               | more reserved level of friendliness and getting outright
               | rudeness and hostility.
        
           | AdrianB1 wrote:
           | Travelling to Paris for ~ 15 years as I have some family
           | there, I never, ever used a bus: either RER, regular subway
           | or walking (I walked 10+ km several times). I found the
           | experience of bus tickets for tourists a hit or miss across
           | Europe, either big cities not friendly with tourists (some:
           | especially inaccessible with people not speaking the local
           | language, mostly in Germany) or positively surprised when
           | things were a lot simpler than I thought in unexpected
           | places. For public transportation, this lack of consistency
           | is bad.
        
           | WastingMyTime89 wrote:
           | > After 10 minutes of googling about cards for tourists I
           | have learned that you can only get a card if you live in
           | Paris
           | 
           | That hasn't been true for years. Anyone can get a pay-as-you-
           | go card which you can top up from your phone or a machine
           | inside every station. The only issue is that you have to buy
           | them either from a counter in a station or from one of the
           | numerous approved shops.
           | 
           | You can also pay the bus from inside. I don't know what you
           | are talking about. From the tone of your post, you probably
           | didn't bother saying hello and just started talking in
           | English so the driver told you to get lost.
        
           | ThePowerOfFuet wrote:
           | >After 10 minutes of googling about cards for tourists I have
           | learned that you can only get a card if you live in Paris,
           | confirm your address, and even then it takes 2-3 weeks to get
           | one. There is a card you can get as a tourist, but it's only
           | useful for expensive day passes, not for taking 1-2 euro
           | trips.
           | 
           | They failed you, because such a card exists and is called the
           | Navigo Easy, costs EUR2, and you can load individual trips on
           | it. Unfortunately the machines don't sell the cards yet, so
           | you have to talk to a human.
        
             | jfim wrote:
             | It's almost as if the RATP doesn't want tourists to use it
             | though. From their website on the pass
             | (https://www.ratp.fr/en/titres-et-tarifs/passe-navigo-easy)
             | 
             | > Do you want to take trips on the metro, bus or tram? Do
             | you want a rechargeable pass? The Navigo Easy pass is made
             | for you!
             | 
             | > Ideal for : Les touristes et les clients voyageant
             | occasionnellement
             | 
             | There's also a table further down the page that's only
             | available in French that explains which fare combinations
             | are allowed (ie. cannot load both a full fare and reduced
             | fare on the same card). Although even if one reads French,
             | it's not clear what the orange cell means, so maybe the
             | RATP just hates all of its customers. :-)
        
               | bagels wrote:
               | It's in French, is that why you are saying they don't
               | want tourists to use it?
               | 
               | Otherwise, it basically says: Ideal for tourists and
               | occasional travellers.
        
               | bombcar wrote:
               | I think that's the gist - the table is confusing and
               | complex even for a French speaker.
               | 
               | "Tourist" cards should always be "you can ride basically
               | everything" and "more expensive than if you know what
               | you're doing". I have no idea what a "day pass" on the
               | Metro is, but tourists will gladly pay more for something
               | they don't have to think about and works everywhere.
        
               | [deleted]
        
         | ThePowerOfFuet wrote:
         | The machines are being equipped with card dispensers; you can
         | see them in modern machines when they are open for maintenance
         | or money collection. They're just not ready yet.
        
         | floucky wrote:
         | Automated machines distribute cards for a few months already. I
         | was used to take tickets by 10, and got a card last time.
        
         | ghaff wrote:
         | Welcome to public transport just about everywhere. It's fine if
         | you're a local or a frequent enough traveler to one of the
         | cities where you have an app and/or a contactless card.
         | 
         | A first-time visitor who is jet-lagged and may not speak the
         | language? Sorry you're not our priority--even at the airport.
        
       | ekianjo wrote:
       | More surveillance then.
        
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