[HN Gopher] Wait vs. Interrupt Culture
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       Wait vs. Interrupt Culture
        
       Author : cbracketdash
       Score  : 57 points
       Date   : 2022-10-19 18:53 UTC (4 hours ago)
        
 (HTM) web link (benjaminrosshoffman.com)
 (TXT) w3m dump (benjaminrosshoffman.com)
        
       | [deleted]
        
       | ISO-morphism wrote:
       | Related - The Church of Interruption [1].
       | 
       | > When people are interrupting each other - when they're
       | constantly tugging the conversation back and forth between their
       | preferred directions - then the conversation itself is just a
       | battle of wills. But when people just put in one thing at a time,
       | and trust their fellows to only say things that relate to the
       | thing that came right before - at least, until there's a very
       | long pause - then you start to see genuine collaboration.
       | 
       | I think that's the meat of the collaborative conversational
       | spirit. Interruption/waiting is one axis, another nearly
       | orthogonal axis is continuation/abandonment of the current topic
       | which correlates more strongly with actual listening rather than
       | politeness.
       | 
       | In terms of [1], I've definitely encountered "civil barkers", who
       | will never interrupt you verbally (but usually offer increasingly
       | strong nonverbal cues that they want their turn), then very
       | weakly link into a new topic. That is to say, waiting isn't a
       | sufficient (nor I'd say necessary) condition for constructive
       | conversation. E.g. the Trump/Hillary debate, when asked to say
       | something nice about each other, Hillary immediately pivoted into
       | talking about her platform.
       | 
       | [1] https://sambleckley.com/writing/church-of-interruption.html
        
         | drewcoo wrote:
         | What that Church of Interruption axis is missing is authority
         | vs freedom
         | 
         | Refusing to interrupt is cowing to authority.
         | 
         | Refusing to yield is asserting authority.
         | 
         | If people feel safe and free to act autonomously and engage in
         | the best way they see fit, they allow interruptions and they
         | interrupt.
        
           | awestroke wrote:
           | Refusing to interrupt is to stick to your ideals. Tit-for-tat
           | does not work against interrupters, and especially against
           | barkers
        
           | JadeNB wrote:
           | > If people feel safe and free to act autonomously and engage
           | in the best way they see fit, they allow interruptions and
           | they interrupt.
           | 
           | I disagree, and I think a lot of bad feeling and a lot of bad
           | meetings come out of people assuming that the dynamic that is
           | comfortable for them is what others always prefer, or is
           | somehow the natural state of conversation, from which other
           | dynamics are a flawed aberration.
           | 
           | I hate being interrupted because of the family dynamic with
           | which I grew up (ceaseless interruption), and so try very
           | hard not to interrupt others. When I feel safe that my ideas
           | will eventually be heard, I _don 't_ interrupt; and, when I
           | feel safe that I am interacting with my peers as equals, and
           | will neither hurt feelings nor impose authority, I will
           | request of others that we have a conversational dynamic where
           | we don't interrupt one another.
           | 
           | (The latter is, of course, more dicey, since while I
           | indisputably have a right not to interrupt others, but don't
           | have a right to _insist_ others not interrupt me. But, under
           | the very stringent conditions of conversations with equals
           | with the understanding that it is OK to say  "no" to a
           | request, I think that it is a reasonable thing to request.)
        
       | EGreg wrote:
       | It's much better to start to interrupt a little and if the person
       | feels they need to continue they will acknowledge that you
       | started and continue talking a bit louder. That way you signal
       | that you have something to retort and they should wrap it up.
       | Think of it like a continuous curve between 0 and 1, rather than
       | a jump to exactly 0 or 1.
       | 
       | In general, in debates where you don't interrupt, people can just
       | gish gallop all over the place.
       | 
       | And furthermore, verbal conversations aren't the best way to
       | solve things. Better to break what you say into written claims,
       | and each one can have a community upvote arguments for and
       | against the claim, hyperlinking to other claims.
       | 
       | Most conversations on social networks are totally useless wastes
       | of time where people pretend they know more than they do, and
       | repeat the same thing 3000 other people said in other similar
       | conversations. And nothing gets solved anyway because they have
       | no power to do so LMAO
       | 
       | The older I got the more I realized how much of a waste of time
       | most activities are, unless you are enjoying yourself or building
       | something over time, or raising children. Having a conversation
       | about politics has just as much effect as having one about
       | astronomy, and you may as well just read wikipedia, to get a far
       | more balanced and broad view.
        
         | 121789 wrote:
         | your first point is true and works well if you have a good team
         | or company culture. you have to know when it's not effective,
         | though. some people or groups will try and dominate
         | conversations and if you don't adjust and interrupt (usually
         | loudly), you'll never be heard.
        
         | trap_goes_hot wrote:
         | There isn't a one true way when it comes to humans - which is a
         | good thing. It would be a shame if the human experience were to
         | be condensed into a standard operating procedure on how humans
         | should talk/debate/converse with other humans.
        
         | Rayhem wrote:
         | > It's much better to start to interrupt a little and if the
         | person feels they need to continue they will acknowledge that
         | you started and continue talking a bit louder.
         | 
         | One of my friend groups has established a nose touch as a
         | similar (though perhaps less...rude) signal. If you have a
         | point you'd like to make while someone else is speaking, touch
         | your finger to your nose and keep it there. The speaking party
         | is expected to relinquish the conversation soon so the nose
         | toucher can speak their point while it's still relevant.
        
           | JadeNB wrote:
           | > One of my friend groups has established a nose touch as a
           | similar (though perhaps less...rude) signal. If you have a
           | point you'd like to make while someone else is speaking,
           | touch your finger to your nose and keep it there. The
           | speaking party is expected to relinquish the conversation
           | soon so the nose toucher can speak their point while it's
           | still relevant.
           | 
           | This is a great idea, although of course it relies on
           | agreement and understanding (of the meaning of the gesture).
           | Which you have in a friend group, but can't necessarily be
           | relied upon in, say, a meeting with a large group.
        
         | [deleted]
        
         | JadeNB wrote:
         | > It's much better to start to interrupt a little and if the
         | person feels they need to continue they will acknowledge that
         | you started and continue talking a bit louder.
         | 
         | I think absolute pronouncements of what is better or what is
         | worse will always be wrong for someone. For me, I am perfectly
         | capable of waiting a moment after speaking to see if someone
         | wants to respond, and hate having to shout over someone who is
         | interrupting me "a little". But of course it's as unreasonable
         | for me to expect other people always to adapt to my preferences
         | as it is for other people to expect me always to adapt to
         | theirs.
         | 
         | Interrupting "a little" also doesn't work if you have an
         | interrupt-ee who expects just to talk louder, and an interrupt-
         | er who does not intend to be put off: that can, and in my
         | experience usually does, just lead to each of them talking a
         | little louder in turn, until they are both practically
         | shouting, often without noticing that they're doing so.
        
           | Rayhem wrote:
           | > But of course it's as unreasonable for me to expect other
           | people always to adapt to my preferences as it is for other
           | people to expect me always to adapt to theirs.
           | 
           | I'm actually not quite so sure about this. Admittedly, as a
           | lifelong member of the waiters, I find "interrupt culture"
           | incredibly frustrating. But I also think there's a framework
           | by which we can establish interrupt culture as ostensibly
           | more rude, even if that's the custom you're used to and
           | expect. Consider children at recess, all wanting to use the
           | same toy. The children could
           | 
           | 1. take the toy from whoever is using now when they want it,
           | or
           | 
           | 2. use the toy for a short while before returning it so
           | someone else can use it.
           | 
           | You could cast the second a little differently,
           | 
           | 3. use the toy until they're _done_ with it before returning
           | it
           | 
           | Assuming the kids can't simply prevent each other from
           | playing and there's some moderation effect to ensure other
           | kids can play at the _next_ recess, both of the  "wait
           | culture" analogies seem less rude than the "interrupt
           | culture" one. Of course, the toy represents the shared
           | conversational resource. "The stage," if you will.
           | 
           | I think the societal trick is, then, not to "learn to adjust
           | to wait/interrupt culture if you're used to interrupt/wait
           | culture", but to encourage more mindfulness about using the
           | shared resource and returning it if others want it.
        
       | nordsieck wrote:
       | IMO, the most effective solution to this problem is to sidestep
       | the issue altogether by splitting groups so that more people can
       | talk at the same time.
       | 
       | It's also much easier to negotiate rules - interrupt vs wait - in
       | a group size of 2-4 than in one on the order of 20 people.
        
       | theonemind wrote:
       | I speak when I think someone can use what I have to say. If they
       | interrupt me, I just take it as judgment that they disagree and
       | stop talking.
       | 
       | Possibly a post-hoc rationalization because I prefer put my
       | energy into what I want to say, not fighting bad conversation
       | flow control. It's just too much of a hassle.
        
         | awillen wrote:
         | I think there's a subtle system that interrupters use (and for
         | context I am definitely an interrupter, though I very
         | consciously work to not be one when I'm with non-interrupters).
         | If I'm speaking and you interrupt, if my expectation is that
         | your thought is more valuable than mine, I stop and let you go.
         | If I think my thought is more valuable, I continue. In this
         | situation, you're doing the same thing. So if we both continue
         | to talk, each of us is signaling that we think our thought is
         | more important, but each of us is also taking in the
         | information that the other thinks their thought is more
         | important. So if you're still talking after some threshold (and
         | this is quick, so that's maybe 2-3 seconds), even though I
         | think my thought is important, it's not 2-3 seconds of
         | interruption important, ergo your thought is probably more
         | important, so I cede the metaphorical baton to you.
         | 
         | That might sound insane to non-interrupters, and even for
         | interrupters it's a quick, natural assessment, but if you
         | listen to two interrupters talk for a while, especially about
         | something they're both passionate about, you can pick up on
         | what's happening.
         | 
         | That said, there are also some interrupters who just do not
         | stop speaking once they've interrupted no matter what. They're
         | a minority, but they drive me nuts. So it's all relative, I
         | suppose.
        
           | Karellen wrote:
           | Huh. It's my impression that 2-3 seconds of talking over
           | someone else is not "quick". To me, that's a long time to
           | keep going.
           | 
           | I have a similar thought pattern with who's thoughts are more
           | valuable - but my perception is that the person butting in
           | knows what I am saying _and_ what they want to say, whereas I
           | only know what I 'm saying. Therefore, they are in a much
           | better position to determine which thought is more valuable,
           | so my best course of action is probably to pass the baton.
        
       | sneak wrote:
       | I interrupt because sometimes my attention span and memory can be
       | measured in milliseconds.
       | 
       | It's a bad habit in the wrong circumstances sometimes.
        
       | quickthrower2 wrote:
       | The cost of interrupting someone is killing their train of
       | thought. It is not just a politeness thing.
       | 
       | So like everything it depends on the context.
       | 
       | Interrupting to keep meetings from getting too long is an
       | essential skill. Especially with someone who has grown up with
       | the blab-until-interrupted protocol!
        
         | BlargMcLarg wrote:
         | It's a tradeoff between priorities. Easiest seen in speech vs
         | writing.
         | 
         | Speech is on the speaker's flow primarily. Listeners are
         | expected to keep up not just in vocabulary, but speed among
         | others.
         | 
         | Writing is far friendlier to the reader, being able to set
         | their own pace.
         | 
         | Interruptions allow listeners to shift the balance at the cost
         | of potentially destroying the pace. And sometimes destroying
         | the pace is necessary (e.g. endless discussions).
        
       | chrismeller wrote:
       | Reminds me a lot of this story, which was on HN recently, about
       | the design of open spaces and how offices get them wrong:
       | https://www.mtajchert.com/libraries-and-open-spaces/
       | 
       | Long story short, a lot of it is just related to the existing
       | societal norms and expectations of different environments,
       | similar to the author.
        
       | avmich wrote:
       | It's hard to learn one style, being accustomed to another.
        
         | anyoneworks wrote:
         | Isn't that precisely the point of the entire article? It
         | literally ends with encouraging you to try the other one.
         | People don't need encouragement to do easy things.
        
         | awillen wrote:
         | Yeah, I'm an interrupter and it's a tough urge to suppress.
         | That said, I can and absolutely do suppress it, especially in
         | meetings with people who I know are not interrupters, so it
         | definitely frustrates me when there are interrupters who just
         | make no urge to suppress it. In those cases, I try to use my
         | interrupting for good - interrupt the interrupter to ask the
         | very smart but quiet non-interrupters in the room for their
         | thoughts.
        
       | blobbers wrote:
       | Kind of an interesting take! I definitely know people who find
       | interruption an offense vs. then others who will just continue
       | talking rather allow themselves to be interrupted.
        
       | Moissanite wrote:
       | Interruptions as part of the natural flow of conversation can
       | pass almost unnoticed, when done appropriately. It is interesting
       | - but mostly frustrating - when people fail at it in a jarring
       | way which comes across as rude. Sadly my wife is one of those
       | people, and her cross-cutting interruptions are a habit learned
       | from her mother. _Sigh_ , mothers-in-law - how distressed I was
       | to discover the stereotype was so accurate...
       | 
       | What they miss is that interruptions should be like a "yes,
       | and..." in improv comedy, not a "yesyesyes, BUT..."
        
         | _jal wrote:
         | I find I can't talk to people who do that. Things don't flow,
         | they don't work well, and both of us end up frustrated.
         | 
         | So that ends up being a limit for me, I just choose not to
         | interact with people like that if I can help it, and
         | communicating async if I have to.
        
       | [deleted]
        
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