[HN Gopher] Things I wish I knew before founding my mental healt...
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       Things I wish I knew before founding my mental health startup
        
       Author : ivankuznetsov11
       Score  : 35 points
       Date   : 2023-01-08 19:57 UTC (3 hours ago)
        
 (HTM) web link (medium.ikuznetsov.com)
 (TXT) w3m dump (medium.ikuznetsov.com)
        
       | 331c8c71 wrote:
       | > If you are a good seller, your product will always be worse
       | than your narratives. Everyone you sell your product to will be
       | disappointed when they start using it...
       | 
       | > The market lives in an atmosphere of inflated promises...
       | Anyone who can only tell the truth about their projects will not
       | look ambitious and convincing enough. Nobody will invest in those
       | projects.
       | 
       | Agree? Disagree? I personally have limited experience but tend to
       | dislike startups that oversell and promise lalaland with nothing
       | to back that up. Not every startup is like that imo.
        
         | SpicyLemonZest wrote:
         | That second to last sentence dives off the deep end where I
         | can't endorse it, but there's a large kernel of truth to the
         | idea. As a new startup, your greatest competitive advantage is
         | your ability to move fast. Marketing speak, on the other hand,
         | is typically understood in terms of medium to large corporate
         | timelines, where fast delivery simply isn't a thing:
         | 
         | * "we're actively developing this feature" means it'll be
         | available in a few months
         | 
         | * "we're designing this feature" means it'll be available in 6
         | months to 2 years
         | 
         | * "this feature is part of our vision" means it may never be
         | available
         | 
         | So if you have a feature that you're planning to release in a
         | week or two, you can't just call it "under development" and
         | expect customers to understand. You have to emphasize that it's
         | practically right there, it'll be ready long before you need to
         | do anything with it, and by the way here's a slideshow of what
         | we'll have available next month when you want to go live.
        
           | bumby wrote:
           | > _your greatest competitive advantage is your ability to
           | move fast._
           | 
           | I don't want to come across as overly cynical, but I feel
           | like there is a natural friction between this competitive
           | advantage and certain domains in the health and/or critical
           | infrastructure space, especially when "moving fast" can be at
           | odds with quality. Safety-critical and regulated health
           | domains don't seem like areas where moving fast is always
           | viewed as an inherent good.
        
       | mdorazio wrote:
       | Cynical better title: Things I wish I knew before paying other
       | people to build my startup for me.
       | 
       | If you don't have the skills or co-founder(s) to get a prototype
       | off the ground with ramen money, that should be your #1 goal. Or,
       | if you really hate that idea and want to pay other people to
       | develop things for you, at a minimum look at paying developers in
       | cheaper places to do it so you can at least vet your idea for a
       | low price before going all-in on expenses.
        
         | [deleted]
        
       | nathias wrote:
       | Man goes to doctor. Says he's depressed. Says life seems harsh
       | and cruel. Says he feels all alone in a threatening world where
       | what lies ahead is vague and uncertain. Doctor says, 'Treatment
       | is simple. Great new app InnerSense is just scheduled to release
       | tonight. Go and download it. That should pick you up.' Man bursts
       | into tears. Says, 'But doctor... I am InnerSense founder.'
        
       | ongkoi wrote:
       | Theres unfortunately nothing here related to building in the
       | space of mental health. Would love an article that actually dives
       | in to that instead of fundraising.
        
       | onion2k wrote:
       | Points 1 through 3 are off. Point 4 is bang on though.
       | 
       | You don't need 250k to 300k, and if you had it you'd wish you had
       | 500k or 750k anyway. A longer runway puts off the scary point
       | where you have to launch something. You can bootstrap a startup
       | with very little capital if you have the skills to do the work
       | yourself, or you have co-founders with those skills, or _most
       | importantly_ you 're happy for things to take longer. You don't
       | need PR or bizdev either if you have a wide network or good
       | creative skills for generating marketing chatter. The idea that
       | you have to buy that is nonsense. Very few early stage startups
       | hire in PR in my experience.
       | 
       | Point 4 is right though. Raising is a full time thing that
       | requires focus. You pretty much have to stop working on your
       | business to raise a round. That's a big part of the risk of doing
       | it, and one reason why it's far better to have more than one
       | founder.
        
         | chiefalchemist wrote:
         | > The idea that you have to buy that is nonsense.
         | 
         | Time === money.
         | 
         | If you're doing it, or someone else is doing it. You're paying.
        
           | paulcole wrote:
           | I think you have to realize that time doesn't equal money.
           | 
           | You can sometimes choose to sell time for money or use money
           | to buy time, but not always. If nobody's willing to exchange
           | their money for your time then your time doesn't equal money.
        
         | JimtheCoder wrote:
         | "You don't need 250k to 300k, and if you had it you'd wish you
         | had 500k or 750k anyway."
         | 
         | Spending a quarter mill on a prototype seems like a horrible
         | decision, TBH...
        
           | pxue wrote:
           | Do things that don't scale is really an absolute truth.
           | 
           | If you can use Excel spreadsheet or Google form to build your
           | product. Do it for your first 100 users.
           | 
           | Obviously if you're in deep tech then this doesn't apply. But
           | with deep tech and moonshots the value isn't the product,
           | it's your arbitrage opportunity and expert patentable
           | knowledge.
        
           | canadianfella wrote:
           | [dead]
        
           | onion2k wrote:
           | For a mental health app, it does seem a bit on the pricy
           | side, although if you're sourcing content from accredited
           | professionals things do get expensive fast. You have to make
           | good decisions about what's critical and what can wait until
           | v2.
        
           | folli wrote:
           | I guess it depends on the business, in IT and Tech a quarter
           | mill is a lot, in Biotech am its pocket change.
        
           | gizmo wrote:
           | In every other industry you have to invest money upfront so
           | you actually have a product to sell, and as the software
           | industry matures the table stakes will continue to rise.
           | People are only willing to use half-baked prototypes when
           | they have no choice, but in more and more domains customers
           | will have choice and expectations go up as a result
        
             | smcin wrote:
             | But what is and isn't "half-baked prototype"?
             | People/users/media/investors confuse GUI with functionality
             | with "addresses actual use case(s) for users who might
             | pay/subscribe".
             | 
             | I'd rather have something with a brutal/nonexistent GUI but
             | provides useful functionality and gives me a warm fuzzy
             | that the developers have some use cases in mind, or a
             | suggested workflow.
             | 
             | Yes there is a first-mover advantage to getting into a
             | domain early.
        
       | ex_mozillian wrote:
       | Fifth thing you should have known:
       | 
       | Trying to improve mental health using an app is like trying to
       | cure alcoholism with vodka. Societal addiction to devices is the
       | reason why we've had an explosion in mental illness.
        
         | TillE wrote:
         | I'm sympathetic to the idea that social media apps are designed
         | to be malware for your brain, but it's a long long stretch from
         | that to the argument that having a pocket computer is
         | inherently bad.
        
         | rosebay wrote:
         | [dead]
        
         | ugh123 wrote:
         | Connect with people where they're at. Don't ask them to go
         | somewhere else. Maybe the best place for an alcohol
         | intervention is... a bar -\\_(tsu)_/-
        
         | onion2k wrote:
         | We haven't had an explosion in mental illness. We've had an
         | explosion in the number of people being able to recognize they
         | have an issue, understand that help is available, and being
         | willing to speak about it publicly. The problems have always
         | been there.
        
           | bumby wrote:
           | "Rates of teenage depression began to rise around 2012, when
           | adolescent use of social media became common"*[1]
           | 
           | It's not clear to me that there's a mechanism to link this to
           | the higher rate of diagnosis hypothesis. The authors instead
           | link it to social media.
           | 
           | [1] https://www.nature.com/articles/d41586-020-00296-x
        
           | zweiasakura wrote:
           | The truth includes both the other comments to this reply:
           | modern science has given us more insight into our long
           | standing problems (and some solutions too), but also
           | technology that can be detrimental to our mental health. Yes
           | it's true that both a poison and its antidote can be drunk
           | from a cup. But people might be aversive to the cup they
           | drank the poison from, even if it now contains the antidote.
           | And to think the cup is the only way to administer the
           | antidote may exclude a lot of people who might other benefit
           | from the service
        
           | poniko wrote:
           | I don't believe that to be true, mental health amongst teens
           | has had a rapid decline in the past 10ish years, social media
           | and always connected seems to be a major part of that.
        
           | romeros wrote:
           | exactly.. in the luddite era dyslexia wasn't recognized and
           | people assumed you were dumb. Likewise in the 70s and 80s
           | ADHD/Depression/Anxiety etc were thought to be harmless and
           | associated with "laziness/bad parenting" etc.
           | 
           | Now, we are more intelligent and the average person knows
           | better than to downplay mental health challenges.
        
         | Paddywack wrote:
         | Not 100% sure I agree...
         | 
         | https://www.ourherd.io/ has had really strong feedback that it
         | has had a positive impact by actually being a social app
         | tailored for mental health...
        
       | unusualmonkey wrote:
       | I'm not sure this article has much insight, rather appears to be
       | content for the sake of content.
       | 
       | "Right now, $300,000 is not enough to create a prototype and show
       | traction on the global market. It's a simple math. Let's say you
       | need three developers."
       | 
       | That's not simple math - that's faulty assumptions.
       | 
       | While there are always exceptions, you don't typically need to
       | hire 3 developers to build a prototype!
       | 
       | The biggest thing missing from this article is customers - who
       | are they, what do they want, and how much will they pay?
        
         | quickthrower2 wrote:
         | Especially as the app is failry simple looking. Probably
         | buildable in React Native in a month. Pay a good developer and
         | you can probably get a prototype out for $10-$20k?
        
         | darth_avocado wrote:
         | $300000 is not enough. It depends. If you're a dev and planning
         | to build something with another dev, then that's plenty. If
         | you're just a guy with no idea how software works, then it may
         | be less. If you're a dev and your startup has nothing to do
         | with software then also, that money is less. If you're hiring
         | exclusively from Bay Area devs it is less, if you're open to
         | contracting people from elsewhere, it is sufficient. If you're
         | open to hiring students from Bay Area for internships, it is
         | sufficient. If you immediately jump on the cloud, that may not
         | be enough. If you know how to provision a server in your
         | garage, it may be enough. There's a lot that goes into how much
         | money you need, and it really depends on you to manage it.
        
       | ZephyrBlu wrote:
       | Bro wants to have a 20-person team on pre-seed funding.
       | 
       | I feel like pre-seed funding should support or be for 4ish people
       | tops. Around the max number of co-founders.
       | 
       | If you're pre-seed you basically have no product yet. Should you
       | really be hiring biz dev, PR, 3 programmers and other team
       | members at this point?
        
       | dougSF70 wrote:
       | Building something from nothing is very hard. The only thing that
       | prepares you for it is building something from nothing. Being an
       | employee at another start up doesnt really give you the right
       | experience. I am on my 4th try and have learned many lessons.
       | Each time applying those lessons to the next venture. Finally we
       | might be close to success. The number 1 lesson is to do as much
       | as possible yourself before raising money and hiring people.
        
       | listenallyall wrote:
       | > I've been a product manager/CEO in fintech
       | 
       | You talk about hiring developers, all kinds of marketing
       | strategy... do you know anything about mental health? What makes
       | you qualified to run a mental health company? Where do you
       | discuss bringing in doctors, or mental health specialists,
       | instead of FAANG devs? Is the "health" part just an afterthought?
       | 
       | > investors may not be impressed by the quality of your product
       | 
       | yea, when the founder doesn't seem to think that mental health
       | expertise is important for a mental health startup, investors
       | might be unimpressed.
       | 
       | > It's ok to mention in your presentation that you have people
       | with FAANG experience in your team
       | 
       | Maybe mention people with, you know, mental health experience?
       | 
       | Even your web site only refers to questionnaires and approaches
       | "approved by" mental health professionals... No claims you have
       | even a single one on staff.
       | 
       | Some fintech washout thinking he can immediately pivot to health
       | of any kind, I hope people can see you for being the total fraud
       | you are.
        
         | Paddywack wrote:
         | Yep - I am curious as to where the mental health subject matter
         | expertise and validation of outcomes fits into your budget
         | (unless it is more a directory or something more "benign" not
         | requiring that).
        
         | [deleted]
        
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