[HN Gopher] A world where people pay for software ___________________________________________________________________ A world where people pay for software Author : robalni Score : 204 points Date : 2023-07-26 10:47 UTC (12 hours ago) (HTM) web link (1sub.dev) (TXT) w3m dump (1sub.dev) | ericls wrote: | By "people" are you excluding organizations such as governments, | corporations etc? | robalni wrote: | > By "people" are you excluding organizations such as | governments, corporations etc? | | If you mean "people" as in "A world where people pay for | software", then no. | | I think companies, especially software companies, would like to | subscribe in this system if it gets big because if they have | dependencies that require subscriptions, they probably don't | want anything to get in the way for their employees. | indymike wrote: | Un-ironically, I make a living from people who pay for my | software. I have for 30 years, as both a developer for hire, as | an independent developer and even from royalties. It's not hard. | Make something useful, make it well, place it where buyers can | find it, and price it in a way that makes sense. | rchaud wrote: | Two models that weren't discussed: | | Sketch App - $99 once, $99/yr if you want upgrades (I did not) | | Wordpress model - Core is FOSS, money is made with custom plug- | ins that can be priced freely. | chadash wrote: | The link doesn't talk about the SAAS model, which is probably the | most profitable (and ubiquitous) one these days. | | I know people like to rail against it, but I actually like the | SAAS model. It keeps incentives aligned. It used to be that I | might shell out $200 for a piece of productivity software. Now, I | might pay $10 a month instead. The thing is that under the old | model, a company was incentivized by make a sale but retention | didn't matter. Now, a sale is almost worthless, but retention is | very valuable. Yes, over time I will pay much more with SAAS, but | I also have companies that are incentivized to keep the software | working. It doesn't matter that I have a perpetual license on | accounting software I bought in 2005... it no longer functions | with my operating system anyway. SAAS helps solve this problem. | swagasaurus-rex wrote: | I think subscriptions would be more popular if you could manage | subscriptions on the bank's end. | | How is it a company can give me recurring charges and I have no | ability to turn them on or off? | stronglikedan wrote: | I avoid saas precisely because of the subscription model. | Occasionally, I need to make a flowchart, but I don't need to | make flowcharts every month. I used to be able to pay for a | flowchart software once, and then use it occasionally. Now it | seems that, to get quality flowchart software, I have to pay | monthly for something I don't use monthly. So instead, I find | some free flowchart software which may or may not be limited in | some way that I just deal with, and no one gets my money. Or | maybe I find something with a buy-me-a-coffee link, but they | would still get more from me if I could just buy a perpetual | license for a reasonable price. | | Of course, the flowchart is just one example. The same can be | said for a lot of utility software I only need occasionally. | HeyLaughingBoy wrote: | Yes. I have some audio waveform generation software I use | only once in a long while. I paid about $50 for it almost 5 | years ago. If it were SaaS, I'd have paid a lot more than | that over the last 5 years. | | A long time ago I worked out an agreement with a local gym. | To avoid a membership that I would only need for a few months | (I was living in a hotel temporarily with no access to my own | equipment), I paid $10 each time I showed up. This could be a | useful model for rarely-used software. | crazygringo wrote: | > _I paid $10 each time I showed up. This could be a useful | model for rarely-used software._ | | But it already is. Pay for a month and then cancel. Repeat | each time you need it. | | I don't understand why people are assuming you have to pay | continuously for years instead of just paying for the | months you actually use. | Panzer04 wrote: | It's a bit frustrating having to "subscribe" and cancel | almost everything. I barely signup to anything and I | still forget that I'm subscribed to things. | | Companies are fully aware that many, many people forget | about charges on their card and leech off those for | extended periods. | crazygringo wrote: | Sure but it's also super cheap. That's the benefit. | That's the tradeoff. | | And it's as easy as setting a calendar reminder. | | I do wish you could pay a month without auto renewal | turned on, but it's also not a big deal. You can also | often just cancel auto-renew immediately after paying, so | no need even for a calendar reminder. | robertlagrant wrote: | It's constrained as to how it renders, but check out | d2lang[0]. | | [0] https://d2lang.com | crazygringo wrote: | Funny, your scenario to me seems like SAAS is an | _improvement_. | | If I only use flowchart software 2x/yr, I can just pay those | two individual months and nothing else. Six times over three | years is way cheaper than buying it outright ever would have | been. Plus after three years I'd be needing something that | the newer version introduced anyways. | | So in your scenario SAAS saves a bunch of money and keeps | your features and OS compatibility up to date. | | You just have to remember to cancel it once you're done each | month, but that's easy enough with a calendar reminder. | | This way you get to save a lot of money over buying it | outright. | cudgy wrote: | Some companies saw this issue by providing a read only | client. The users can open files that they created but are | not able to modify them without a subscription. | | By the way, if you are on Apple ecosystem, I recently tried | the newly included Apple tool, Freeform, and found it to be | surprisingly capable. | zer8k wrote: | SaaS works when not everything is atomized into micro- | profitable businesses. The problem with SaaS is it enabled | subscription hell and destroyed ownership. When I buy software | I reasonably expect to _own_ my copy. No different than when I | go to the store and buy a book, or buy a CD of music, or buy | food. With SaaS I own nothing. My data is theirs. My stuff is | theirs. It is no different than your example where software no | longer works with your operating system. If you squint, you can | see that once the company changes their model /raises their | prices/etc it's no different than my software suddenly not | working. The real difference is at least I only paid the _exact | cost_ for my utility vs. 5, 10, or even 20x as much for the | same utility. | | There is a dramatic difference between a world where some | software is SaaS but most is owned vs. our current environment | where everything is SaaS. It's the gestalt of the SaaS economy | you have to look at and not the isolated cases. | | Moveover the issue isn't "productivity software" really. That | _enhances_ your life. The fact I can 't even own some books, | music, simple software, movies, etc is the problem. It creates | an environment where the average person is tied down with so | many subscriptions just for things they'd normally buy once | that they become more poor than would be otherwise. | | I am at the point where piracy now makes more sense again and I | will basically refuse to purchase any more software. To be | honest, I don't care who it hurts. I am tired of being | victimized by companies. One of the only software I pay for is | the Jetbrains product suite because they are a company whose | SaaS model is actually cooperative. Sublime is another one who | has more than acceptable terms. | hooverd wrote: | You can add Alibre to that list. They do the JetBrains | perpetual license plus N years updates for CAD software. | nightski wrote: | I feel it's the opposite. The incentive is to lock you in and | provide as little value as possible for as much money as | possible. Get you hooked, take your data hostage, and then jack | up the price as much as possible while delivering little to no | additional functionality. Bugs? who cares. Broken | functionality? No big deal. You are locked in baby! | lawn wrote: | What exactly is the difference from paying up front? | | There there's even less incentives to fix bugs, fix broken | functionality and god forbid new functionality. | PeterisP wrote: | With SAAS, if the software is barely usable but lacks | competition, vendor gets paid even if they don't fix bugs | or broken functionality. When paying up-front, there | _always_ is competition - your own old version; so the | vendor has strong financial motivation to make improvements | since the recurring "maintenance" upgrade revenue is | conditional on them, unlike in SAAS. | labcomputer wrote: | The difference is that with upfront payment developers are | forced to actually add features that provide more utility. | Otherwise customers don't upgrade. With SAAS you have to | keep paying, even with if the software is completely static | with no new features or bug fixes. | | As for bug fixes, do you think I am more or less likely to | recommend your software to my friends if it is full of bugs | and you don't fix them? | robinsonb5 wrote: | In the case of Sage, the difference was about 500% cost | increase for each of my two small businesses. | skydhash wrote: | You buy what is offered (and a support period in most | cases). Not a promise. No one buys a consumer car and | expects it to run on water the next month. | eastbound wrote: | People totally buy Tesla and expects them to be self- | driving next month. Every month since 7 years. | [deleted] | r00fus wrote: | Where have you experienced data lockin? That sounds like poor | SaaS strategies from the 2000s. | zer8k wrote: | Fusion 360 is one example off the top of my head. | r00fus wrote: | I think I would agree for large traditional software | companies like Autodesk or Adobe that charged large sums | for software versions you typically don't update yearly | (Creative Cloud), that a flat subscription model seems to | be a bad fit. | | Probably less so for software you use daily or make your | living off of. | zer8k wrote: | I use a text editor daily. I see no revolutionary methods | being added to text editing that could ever justify me | paying monthly. Even something as simple as a calorie | counter has a monthly charge for features that never | change (MyFitnessPal). | ZephyrBlu wrote: | I don't think this is connected with reality. Most companies | don't have such strong lock-in, and those that do often have | extremely valuable products. | karaterobot wrote: | I dunno, this describes my reality pretty accurately. | Apple, Figma, and Adobe all try to lock you in with cloud | storage and proprietary storage formats: the more you | invest in their products, the more you'd lose by not paying | them. I used to run some websites off Squarespace, and | there's no way to export them and move somewhere else, so | you end up paying ~$200 a year to host a static web page, | else recreate it from scratch. Gmail has me locked in by | having all my emails from the last twenty years. Slack owns | my conversation history with my friends. And so on... | | > those that do often have extremely valuable products. | | I agree with that. All those products above are valuable | and useful to me. But, the price is not commensurate with | the value of the product alone. The price only makes sense | when you add both the value I get from using the product | _and_ the pain I would experience by not using the product | anymore. The product developers work hard not only to make | the product useful, but also to punish you if you leave. | That 's the gross part. | conradfr wrote: | You can connect an IMAP client to Gmail and retrieve all | your emails. | dizhn wrote: | Which is something everybody should do before they remove | that feature. | teeray wrote: | It reminds me of the dining hall at my university. The food | would always be unbelievably good on parents weekend and any | time there were tours that would eat there. Every other time | it was mediocre at best. The check for the meal plan money | cleared and the goal was to give back the bare minimum. | greatwave1 wrote: | I don't think that the incentive to "provide as little value | as possible for as much money as possible" is in any way | unique to the SAAS pricing model. Theoretically, every | optimized pricing model will attempt to maximize revenue at a | given value level. | | And in practice, what does "get you hooked, take your data | hostage" mean? I can't think of many SAAS subscriptions in my | personal life where this is a real issue. | minsc_and_boo wrote: | Transition costs are prohibitive. | | Some SaaS platforms bill just enough to stay under the cost | of transitioning to a competitor (or building first party) | to maximize revenue. | hiAndrewQuinn wrote: | SaaS is DRM done right. | arrosenberg wrote: | If you pay every month and never own it, that's rent. The | landlord will try and lock you in and extract value while | providing as little as possible. Sometimes you get a good one | that takes care of all the issues, but the majority just want | their money. | | JetBrains figured this out already. Sell me a perpetual | software license that I own and charge me separately to get the | updates. | ilyt wrote: | Saas is a model that looks great for some cases but overall | leads to shittification of many apps as the way it is often | done, to make 100% sure nobody can just use a copy of a program | they have, is by putting it in the cloud, which means higher | costs to _them_ and worse experience to user (even the best web | apps feel pretty laggy compared to native). | jehb wrote: | This has not been my experience at all with SaaS. | | I find SaaS products, including ones I have paid for, disappear | at a much greater rate than the rate at which the desktop tools | they replaced stop working. | | There's also next to nothing I can do as an end user when they | do disappear. If I'm very lucky, I get a limited window to be | able to export a portion of my data. But we've eroded data | formats to the point where even if I can export my data, there | might be nothing to plug it into. What good is a CSV, even, | when what I need is a tool that processes the data in the CSV? | There's no option for me to keep an old machine or a VM around | and self-support on a discontinued piece of SaaS. | | That's to say nothing of the price hikes. $10 a month today | becomes $14.99 next month, $17.99 in a year, and before you | know it the proprietary system you've locked yourself into now | costs five times what you originally paid. Sure, they might add | some more features, but since it's SaaS, in many cases you have | no choice to seek out a different vendor to provide the same | feature, as again, your data is locked up in a format you can't | easily extract and work with elsewhere. | zzzzzzzza wrote: | supabase model of open source + saas might be better? | paulddraper wrote: | That's true, but at the point that you have to fire up a VM | to use some software... That's pretty niche | steveBK123 wrote: | SaaS from established firms seems to be more durable & | maintained. The problem is all the flash in the pan ZIRP VC | funded never-profit SaaS startups out there. Hopefully these | get shaken out over the next couple years finally. | | For example, I've used Adobe products for a very long time, | and they get a lot of flack. I was an extensive user of | Photoshop (PS) and Lightroom (LR) for a long time. | | However, the old model was - PS pay $600 once, then $200 for | updates every 2 years or so. LR was $200/100 as I recall. So | your run-rate for both was over $150/year (factoring in the | initial $800). This was in like year 2000 dollars. | | For $150 2023 dollars.. I get constant feature updates, cloud | storage & sync, licensed to run on at least 2 machines, etc. | Inflation adjusted this is nearly half the price of paying | $150 in 2000. | | I'm also intrigued by how many very wealthy people are | unwilling to pay $10/mo to stream music/video and/or share | passwords, when I recall paying $20/CD at the record store in | 1998 dollars. You can listen to basically every song you want | for the year for the price of (inflation adjusted) 2.5 CDs | purchased by my mallrat teenage self back then. | | I think we are all just very spoiled.. | ilyt wrote: | > I'm also intrigued by how many very wealthy people are | unwilling to pay $10/mo to stream music/video and/or share | passwords, when I recall paying $20/CD at the record store | in 1998 dollars. You can listen to basically every song you | want for the year for the price of (inflation adjusted) 2.5 | CDs purchased by my mallrat teenage self back then. | | I'm willing to pay $10/mo to play music but that gets me | access to near-all music I want access to, on all devices I | use. A CD can be just in one place at once and needs a | specific player. So it's a terrible comparison. | hbn wrote: | > I'm also intrigued by how many very wealthy people are | unwilling to pay $10/mo to stream music/video and/or share | passwords, when I recall paying $20/CD at the record store | in 1998 dollars. | | Because everything is a recurring automatic charge to my | credit card, and one more thing to try and keep track of | and continually reevaluate if it's still valuable enough to | me to continue paying for it. | | When you bought a CD you didn't have to from that point | forward continue to think about if you want to continue | paying money to have access to the CD. | brickers wrote: | I personally find the subscription model in some ways | better in terms of cognitive load - choosing between | concrete things can be paralysing enough that the two | most likely outcomes are failing to make a choice or | choosing something and regretting it. The sense of now | owning something that I spent hard earned cash on can | feel a burden if money gets tight. | | Subscriptions, on the other hand, match how consuming | media feels to me - I spent time doing something I liked | and the cost enabled that. | | Looking on it from a pure economics point of view, | clearly it makes more sense to buy a CD and have access | to it forever from that spend. But psychologically it | feels very different | robinsonb5 wrote: | > SaaS from established firms seems to be more durable & | maintained. | | _cough_ Pantone _cough_ | vbezhenar wrote: | If I'm buying a lifetime thing, it's an investition. I | spent money and got thing that will never get old. As time | goes on, I'm getting more things and I need to spend less. | | If I'm buying a subscription, it's an obligation. I'll have | to spend money from now until I die or I'll get reduced | QoL. | | Even if today I have spare $200/month, that might not be | the case tomorrow. Maybe I'll get fired. Maybe government | turn my cash into paper. Maybe I'll have to pay everything | I have to doctors to save my live or health. I'll still | have bought songs, but I'll no longer have access to the | streaming service. | steveBK123 wrote: | Lifetime thing is a rather large statement, especially | with software though isn't it? Most of the pre- | subscription model compares were never lifetime | purchases. Software that needed paid purchase update | every 3-5 years to get OS support / features. No software | I used in 1995 will run on my current computers. Even | 2005 or 2010 is dubious in some cases. | | Content constantly changed delivery mechanisms and people | had to buy new media/devices every 5-10 years VHS/Betamax | -> Laserdisc -> DVD -> Bluray / HD-DVD -> Bluray 4K Vinyl | -> 8 track -> Cassette -> CD | | For many things there are cheap/free alternatives or you | can opt for the fixed cost up front version. | | Paper books/eBooks/CDs/DVDs/MP3s can still be purchased | outright. Streaming services have ad supported free | tiers. You can go to the library, turn on the radio or | tune into over the air TV signal. You can buy an old | version of photoshop/lightroom put it on an old computer, | and don't expect updates. Etc. | paulmd wrote: | > Lifetime thing is a rather large statement, especially | with software though isn't it? Most of the pre- | subscription model compares were never lifetime | purchases. Software that needed paid purchase update | every 3-5 years to get OS support / features. | | For sufficiently valuable software, people will hold back | on an older OS to keep using the software. | | A lot of high-end film scanners will come with the 68k or | PowerPC mac that's used to run the software, because the | alternative would be spending $20-30k for a new one. And | industrial systems run on similar models. | robertlagrant wrote: | > No software I used in 1995 will run on my current | computers. | | Then I'm sorry you didn't play SimCity 2000 (-: | radiator wrote: | > No software I used in 1995 will run on my current | computers. | | I don't think you have tried too much to run it. | aleph_minus_one wrote: | > Lifetime thing is a rather large statement, especially | with software though isn't it? Most of the pre- | subscription model compares were never lifetime | purchases. | | You should hang around more in retro-gaming and retro- | computing communities. They invest a lot of time, blood, | sweat and tears to get to run some old software on modern | devices, or preserve old computing/games devices that is | able to run this software. | ilyt wrote: | When Saas software dies, your files die. | | When Boxed software dies, you run it on your emulator and | your files can be read. | | > Content constantly changed delivery mechanisms and | people had to buy new media/devices every 5-10 years | VHS/Betamax -> Laserdisc -> DVD -> Bluray / HD-DVD -> | Bluray 4K Vinyl -> 8 track -> Cassette -> CD | | You can still find VHS players. You can't get data from | SaaS app that died yesterday | watermelon0 wrote: | > No software I used in 1995 will run on my current | computers. | | I'd be surprised if many SaaS products from today will | still be available in 28 years time. | | I'd assume that many 32bit programs from Win95 era still | work natively on Windows 11, and for the rest (including | 16bit and DOS programs) you can use compatibility layers | (e.g. Wine) and emulators. | waprin wrote: | My hypothesis is not that people are spoiled but | psychologically anchored. | | We buy thousands of items and for most people it's | impossible to know how much something "should" cost. So we | anchor our expectations to what we know. | | Web software was mostly free for years because it was | either ad-supported or a speculative venture capital | investment. Or a dev releasing it for free thinking that | "if we get lots of users we can raise money and figure out | monetization later". The Social Network came out in 2009 | and there's a scene where Zuckerberg was made to look like | a genius for rejecting monetization. People who wanted to | be like Zuckerberg made stuff for free then hoped to raise | money. Finally add in many developers made software for | free for personal or ideological reasons. | | The end result is that consumers are psychologically | anchored to expect that web software "should" be free, an | app "should" cost $1 at most, etc It's not really about the | $10 as much as people don't like feeling ripped off and | paying $10 for something that should cost nothing makes | them feel ripped off. | | An experience is burned into my brain when a friend who was | an aspiring yoga teacher was doing a Twitch stream for 10k | viewers as part of an online festival but at the last | moment needed to stream to Twitch from his iPhone. There | was an app that worked perfectly that cost $15 but he | almost sabotaged his whole show frantically searching the | App Store for a free alternative because $15 was a ripoff. | He caved eventually and unhappily, then to celebrate the | stream led friends and family to a sushi restaurant that | was $200/person . It was never about his inability to | afford $15 but his psychological feeling that a $15 app is | a ripoff. But fancy sushi "should" be expensive so $200 is | a fair price. | | We are very slowly seeing this change as interest rates | rise and everyone understands software monetization better | but it's a gradual process. For whatever reason it's often | devs themselves who push back the hardest against | monetization, in their warped world view someone charging | $10/mo for a SaaS is deeply unethical but going to work for | some FAANG company and fighting hard to maximize TC is | completely fine and in fact encouraged. That way your boss | worries about monetization and you are free of any moral | qualms about it. FAANG devs complaining about | subscriptions, privacy , and paywalls are quite common and | similar to vegetarians who only eat beef and pork but avoid | eating cows or pigs. | [deleted] | m463 wrote: | saas is antagonistic to customers | | It deliberately changes in the interests of the business at | the expense of the customer. | | Updates are forced, cannot be backed out, lock in the | customer, degrade privacy, remove features, upsell, and | more. | | There needs to be a way to attract willing customers and | maintain a respectful trustworthy relationship. Saas | doesn't seem to do it. | paulmd wrote: | > I'm also intrigued by how many very wealthy people are | unwilling to pay $10/mo to stream music/video and/or share | passwords, when I recall paying $20/CD at the record store | in 1998 dollars. | | I think when it was $10 or $15 a month for Netflix, and you | got everything, that people did pay. The problem now is | that it's $20 a month for Netflix, and $20 for Hulu, and | $25 for Disney plus, and $20 for HBO (ahem, "Max!"), and | $15 for Amazon, etc. Fragmentation has meant we're back to | a cable bill worth of cost _on top of_ the actual internet | (and possibly actual cable), and half the time you still | can't watch the thing you want to watch (some seasons not | currently in rotation etc). | | (Also, the cable model was driven by bundling, you may not | watch a bunch of discovery channel or scifi channel | personally but you're paying for them regardless. Most | people didn't buy _that_ many optional extras, maybe an | extra movie channel or sports or something, but, most | people were never racking up $100 of ala carte services | either. A lot of people would have spent a lot less on | cable tv if they were allowed to unbundle.) | | Anyway the "piracy is an availability problem" line isn't | always true. A lot of times it's a price problem too. Even | if Super Netflix came out with actually everything on it | for $99 a month I don't think you'd get a lot of takers. | There is a number where it's worth my time to pirate even | if it's _available_ , it's not like Best Buy didn't carry | music or movies pre-iTunes/Netflix, and you could always | buy esoteric bands on the web etc. Netflix solved | availability _for $10 /month_ and that last part can't be | severed while retaining the truth of the insight. | | You might say it's not just steam that ended piracy, but | _steam sales_ , and as they've slowed down so has my | proclivity to spend. I'll buy any old crap at $5 or $10 if | it looks fun, and throw it on the backlog, but for $30 or | $40 it has to be something I'm specifically interested in | playing in the near future. | | This summer sale was the first time prices have been decent | in a long while, for the last 5 years the discounts have | been meager and the base prices remained pretty high. 75% | off a game you're still trying to get $60 for 3-5 years | after launch isn't exactly the deep discount it's presented | as. Konami and Capcom are awful about this. | AlexandrB wrote: | > The problem is all the flash in the pan ZIRP VC funded | never-profit SaaS startups out there. | | The thing is those startups sometimes make very useful | software while they're around. I ran Sparrow (an email | client from > 10 years ago) for years after the company | that made it was shuttered and acquired by Google. If | Sparrow was a SaaS product it would be gone 30 days after | the acquisition was announced. | | > SaaS from established firms seems to be more durable & | maintained. | | I'm sure many other users have noticed this too. I wonder | if it makes breaking into the software space as an upstart | firm harder than "in the old days". | AnthonyMouse wrote: | > SaaS from established firms seems to be more durable & | maintained. | | Google is infamous for shutting down services. And the same | thing regularly happens even to large companies when they | get acquired by even larger companies who then shut down | their existing services and try to force migrate everyone | to the parent's offering. | | Conversely, stalwarts like Oracle and IBM will often | continue providing a service indefinitely. For a price. | Because once you're locked in they're happy to keep taking | your money. All of your money. Forever. This is... | differently terrible? | | > the old model was - PS pay $600 once, then $200 for | updates every 2 years or so. | | But many people would just keep using the original version | indefinitely. Paying $800 once is a lot less than paying | $150/year until you die. It also lets you choose whether | you want to pay more for the new features or save money | because you don't need them. | | And you can't use the Consumer Price Index for software | because software inflation is negative. As more people get | computers over time the size of the market increases but | the fixed cost of developing the software is the same, so | the amortized unit cost goes down and in a competitive | market that gets passed on to the customer. In the 90s | people paid money for Unix and zip utilities and web | browsers and now they're all free because they have such a | big market that the unit cost is effectively zero. | | SaaS things remain not because they don't follow the same | cost structure but because lock-in through proprietary | formats and training costs and migration costs keep people | stuck on the thing they started with, which in turn keeps | competitors from achieving the scale needed to get prices | down. | ilyt wrote: | > But many people would just keep using the original | version indefinitely. Paying $800 once is a lot less than | paying $150/year until you die. It also lets you choose | whether you want to pay more for the new features or save | money because you don't need them. | | The way around that was to change file format so if | you're in industry using that file format (say .PSD | Photoshop files), at some point you won't be able to open | files from your clients... | AnthonyMouse wrote: | But that was also a risk, because then companies would | standardize on the _old_ version because they didn 't | want to send files their business partners couldn't open. | It also opened the door to a competitor because if you're | going to make a compatibility-breaking change anyway... | jwells89 wrote: | Proprietary file formats are also a problem. | | Sure, you can get versions of your data that are technically | usable/readable by other software out of Google Docs or | Figma, but you'll never have a fully fleshed out original | because nothing else can read those formats because they're | not documented and can change at the whim of their creators. | j45 wrote: | Part of the issue with SaaS is when they're rushed to build | using the "fastest" technologies or platforms. Then, when | they get bigger, they end up having a much higher break even | burden. | | Building with boring technology on the other hand can remain | very low in monthly costs and still provide a lot of scale | and capacity for users. | smeyer wrote: | Were people actually paying $200 for a piece of productivity | software, though? I'm no expert but sort of got the impression | that a lot of the consumer-facing software currently charging | $10 a month used to retail for 2 figures, not 3. | abmackenzie wrote: | I'm a bit confused - you subscribe to one developer, and then get | the benefit of being subscribed to all? | | What's the incentive for a developer to sign up to this then, if | they don't get a share of your subscription when you use their | service? Isn't this a bit like asking Disney+ to give all Netflix | subscribers access with no compensation? | robalni wrote: | The difference this is supposed to make is that currently most | people don't pay for free software. I don't for example. That | is because I don't need to. This system is supposed to make | more people pay, which should mean that all developers get more | money. Giving access to someone who subscribes to someone else | is part of what makes this work and if the developers can | accept that, they should all benefit from it. | abmackenzie wrote: | But I don't get any $ from it unless they sign up on MY site, | right? Since there's no sharing mechanism. | | So I don't see how joining in would benefit me - if anything | I'd lose a bit of revenue from people who would have paid and | now find they don't need to because they're signed up for | some other product which I have no hand in and no revenue | from? | robalni wrote: | > But I don't get any $ from it unless they sign up on MY | site, right? Since there's no sharing mechanism. | | Exactly. | | > So I don't see how joining in would benefit me - if | anything I'd lose a bit of revenue from people who would | have paid and now find they don't need to because they're | signed up for some other product which I have no hand in | and no revenue from? | | It would not benefit you if the average person paid for | multiple free software projects. In that case, they would | only have to pay for one instead of multiple. | | I don't think that's the case though, so this solution | should make more people pay for free software and that | should benefit the developers on average. | charlieyu1 wrote: | Sounds like Patreon with extra steps. May or may not be a good | idea. | blueyes wrote: | People pay for scarcity, not utility. In economics, this is | expressed as the water-diamond paradox. Software makers simply | need to find ways to make some piece of what they sell scarce | (managed workloads). Everything else depends on the conspicuous | consumption of idealists; ie it doesn't scale. | coxley wrote: | > # Developers | | > Sorry, there are no developers to subscribe to currently. | | If you actually want adoption, more needs done than posting the | thing you built and suggesting people use it. Building effective, | self-sufficient marketplaces is tough. Benefit has to be seen on | both sides from the get-go. | slim wrote: | I'm baffled by the fact the developer did not put himself on | that list | ajkjk wrote: | My question is: why isn't there yet a thing (or is there?) that | works like AWS, but has the UX experience of a smartphone: you | can install "apps" on it -- which you pay for hosting / bandwidth | -- and it handles integration with all your devices, while | leaving you in charge of how they're configured and what happens | with the data? | | Sorta like expanding the mobile phone experience to encompass | your whole internet experience, so you can choose what services | you use, and where they're hosted, and those two things are | fundamentally decoupled. | | One such app could be a sort of 'charge card' for websites, which | would pay them pennies, or larger tips if you like, instead of | having to see ads. | | Another might be a connection to a search engine which allows you | to tailor _your_ search experience instead of it being optimized | in e.g. Google's interests with all the commercial stuff at the | top. | blowski wrote: | Successful apps have more to lose from being on such an | ecosystem than they stand to gain. It's why so much software | starts out as wanting to be open, dominates the market, then | puts up the garden walls. | | The closest we have to this is app stores - and look how | everyone moans about them. | goplayoutside wrote: | Do you mean something like Cloudron or PikaPods or SandStorm? | "Self-hosting as a Service". | | Kagi solves the conflict of interest aspect of search engines | like Google. (No affiliation, just a satisfied early adopter.) | derefr wrote: | Kind of, but it should be vertically integrated between | "cloud" and "edge" and "home-network" and "mobile." With all | of that being either resources you own, or resources you're | personally billed for, directly by the providers (though | aggregated per app), with no ability for the app to extract | rents on the costs of those resources (i.e. you're not paying | the app so that the app in turn pays for the resources; | you're being billed by the "cloud" and "edge" providers | directly.) | | If you install e.g. a Photos app, then that'd be a viewer app | + cache on your phone; a bounded-size cache on your NAS or | ISP gateway-router; a thumbnailing and face-detection | background worker started in your ISP's edge DC; and a | primary store in some cloud. | | If you install e.g. Minecraft, then the server for that game | will dynamically reposition itself (and migrate its data) | between running embedded on device, vs. on appliance-compute | on your home network, vs. on your ISP's edge-compute, vs. on | the cloud -- depending on whether you're playing single- | player, vs. multiplayer with someone else on the same | network, vs. at least one player being elsewhere in your | region, vs. people connecting all over the world. (And, of | course, when nobody is connected to it, the server should | quiesce to just being dead state and then gradually have that | state "evict upward" toward the cloud.) | | IMHO a major part of this would be getting ISPs to sell | commodity edge-compute power to OS vendors, both in-DC _and_ | in-home-network (presumably by putting addressable | application processing capability into ISP gateway routers.) | arrosenberg wrote: | > My question is: why isn't there yet a thing (or is there?) | that works like AWS, but has the UX experience of a smartphone: | you can install "apps" on it -- which you pay for hosting / | bandwidth -- and it handles integration with all your devices, | while leaving you in charge of how they're configured and what | happens with the data? | | Heroku? | ajkjk wrote: | Not at all. I can't "install a cloud storage app on my Heroku | and then access it on my phone" without significant technical | skills. As an engineer I could figure it out, but I won't, | because I don't want to deal with that. Instead I will | fantasize about how it ought to work. | arrosenberg wrote: | Maybe https://sandstorm.io/ then? | ilyt wrote: | Coz that's a lot of work to make and someone needs to pay for | it. | | In world when people would rather throw another $5/mo on | another single service doing the thing. | | I do think it might've been pretty popular if the experience | was truly seamless but _that takes a lot_ | nyanpasu64 wrote: | I want a plug-and-play way to install services like (front- | ends) BreezeWiki, Rimgo, Nitter, and Invidious, and (self- | hosted) Miniflux, Gitea, a centralized Syncthing node, and an | image sync tool (possibly Immich), onto an old laptop I own, | without messing with users, groups, AUR builds, upgrading | between Postgres versions... like a world where sandstorm.io | had taken off. Then access them on any of my devices, like | Tailscale but without binding arbitration and a class action | waiver... | pzo wrote: | Haven't tried this project yet but my plan is to buy cheap hp | elitedesk / dell optiplex thin client and just install | umbrelOS [0] that has app store with many of those apps such | as: homebridge, home assistant, pihole, trailscale, gitea, | syncthing, vaultwarden, nextcloud etc. | | [0] https://umbrel.com/ | kykeonaut wrote: | I am of the idea that software should be free, but software | development should be for profit. | [deleted] | rizky05 wrote: | [dead] | elemos wrote: | How does this work? | playingalong wrote: | Not OP, but I think they want the software to be FLOSS, but | if you want some feature/change you pay (the maintainers) to | have it done. | kykeonaut wrote: | Yep, as well as charging for support and consulting. | Anything that has to do with developers'/maintainers' time | should not be expected to come for free in FOSS projects. | Unless the devs are happy to do such work for free ofc. | samsquire wrote: | If I spend time on work that provides value to others, I would | like it to be able to pay my living costs so I can keep doing | that work that I enjoy. | a254613e wrote: | Besides being sick of subscriptions for every small thing, I'm | not sure I understand the premise here: | | "Pay to download or for other services: Not worth it; users can | find the software somewhere else and they don't need your other | services." | | So users won't pay a one-time fee, but instead they will pay a | subscription to get that one software they need? They won't "find | the software somewhere else" if it's behind a subscription, but | will do so if it's behind a single payment? | robalni wrote: | The thing is that this solution scales better. If you had to | pay all developers individually, that would not be worth it but | with my solution, you have to pay only one. | | Also, it doesn't have to be a subscription. The payment is 100% | up to the developers that you pay, so they could sell a one | time payment and register a lifetime subscription in this | system for that. | [deleted] | jovial_cavalier wrote: | If I understand correctly, you are not getting one piece of | software. You get access to everything in their library, like a | spotify subscription. You also choose which developer gets your | $5 or whatever, so you retain the meritocratic infrastructure | that a traditional marketplace provides. | NickNaraghi wrote: | Now that you mention it, the spotify subscription is actually | very interesting here. A bundled subscription for all the | software you use could make sense (though it would probably | by 10-100x the cost of a spotify subscription). | | However, OP's resource allocation model (each user determines | which developer gets their payment) doesn't make sense to me. | I think it would be better to prototype multiple resource | allocation models in parallel and see which are most fair and | sustainable over time. | RugnirViking wrote: | next to nobody will pay 100x a spotify subscription for | anything, no matter how great it is. Despite what buisness | owners like to believe, most normal people in the first | world have like $100 dollars a month total after food + | rent + utilities with which to spend on any and all | entertainment and luxuries. at best you could maybe charge | like 60 dollars a month, like cable, but that would have to | be an unbelievable deal with no alternative (not possible, | its incredibly easy to make new software, so you'd | constantly be undercut by startups and open source chipping | away at your cataloge) | | I could maaaaaybe see it working on iphone, a premium apps | service, where they have a lot more control | joshstrange wrote: | SetApp is pretty much that (for Mac, I don't know if they | also do Windows stuff). I've avoided it and instead bought | a lot of software available in the bundle because I prefer | to own the software when I can and when it makes sense. | andy99 wrote: | How do you prevent or discourage the rise of "influencer | developers"? The problem with subscriptions as a solution is that | they end up being a popularity contest. That's not necessarily | bad, if people want to spend their money that way but it doesn't | solve the global problem of paying for those who write software. | If it takes off it will just mean more Lex Fridman types get a | big subscriber base, and a bunch more try and emulate that model. | If fact I think it could easily distract a lot of people from | focusing on writing software. | robalni wrote: | I know that is a possible problem. Partially, that problem | exists with everything; advertisements make people buy from the | most popular brands even if they are not the best. Other than | that, the developers in this cooperation have to trust each | other so if someone is just popular and doesn't make any good | software, they would not be accepted by the other developers to | join. | CBarkleyU wrote: | >doesn't make any good software | | What if the person does make decent software, but is a huge | influencer? | | Why not opt for the Spotify model? Usage = money. Why turn | this into a popularity contest? | robalni wrote: | > What if the person does make decent software, but is a | huge influencer? | | Then they would probably be able to make more money selling | subscriptions than other developers that are less known. I | don't know how different that would be though from if they | sold physical products. One important thing here is that | there is a limit to how many subscriptions one developer | can sell. This is done to emulate physical products as much | as possible. | | Also, they would probably sell the subscriptions for a | higher price than other developers, since they can, which | would mean that people who don't know about that person | would buy from someone who is cheaper. | | > Why not opt for the Spotify model? Usage = money. Why | turn this into a popularity contest? | | That means there has to be usage statistics collection in | all software. Since the software has to be open source, | that could be abused a lot, including removed. I also don't | like the idea of having any requirement like that on the | software. It would for example require that the software | has access to the internet which doesn't work well for some | software. | CBarkleyU wrote: | > I don't know how different that would be though from if | they sold physical products | | I mean that's the literal point of this website, no? In | the real world, a sale is a sale. Imagine going into | BestBuy, leaving $100 at the front, telling the clerk to | put it all into Sony (because Sony is 4 cool kidz) and | then just grabbing a nVidia graphics card and Apple | AirPods. | | > One important thing here is that there is a limit to | how many subscriptions one developer can sell. | | Definitely interested in seeing how this will play out. | Sounds like a recipe for either (a) a super cool, tightly | nit community with high quality contributers who care | about their software or (b) a dump for software which | woudlnt cut it in the real world market. | | >Also, they would probably sell the subscriptions for a | higher price than other developers, since they can, which | would mean that people who don't know about that person | would buy from someone who is cheaper. | | My game theory senses are tingling. Why would I | incentivize people into buying other people's | subscription while gaining access to my stuff? | | >That means there has to be usage statistics collection | in all software. | | You could always implement it on your end, right? Could | be download based, or whatever. A one time thingy. | robalni wrote: | > I mean that's the literal point of this website, no? In | the real world, a sale is a sale. Imagine going into | BestBuy, leaving $100 at the front, telling the clerk to | put it all into Sony (because Sony is 4 cool kidz) and | then just grabbing a nVidia graphics card and Apple | AirPods. | | Ok, I see what you mean now. I think the distribution of | who gets the money in 1Sub would be similar to donations, | with two remedies: | | - The owner of the paywall that made you subscribe gets a | 10 credits bonus as described in [0]. This will lead to | more money to the people who make the things that you | actually try to use. | | - If someone is popular, they will either run out of | subscriptions to sell, or they will sell them at a higher | price. In either case that makes it possible for the less | known developers to sell more subscriptions. | | [0] https://1sub.dev/about/how-it-works | cbovis wrote: | More usage doesn't necessarily equate to more value when it | comes to software, you could easily argue the opposite. | badtension wrote: | I'd encourage a strong "progressive tax" that could for example | follow the power law: you get log(x) of what your influence is. | Getting to 1x (let's say a median pay in a given country) | should be pretty easy but to get something like a $1M you would | have to make software used on a massive scale. | | Whatever revenue you generated that is above what you got paid | would go towards the less "lucrative" projects and maintainers | keeping the open source going. | ozim wrote: | I have a different take on the topic. | | People should not pay for software - average Joe should have all | kinds of software basically free. | | Now you ask "who should pay for development", corporations, | companies or foundations where people still could donate but | would not have to. Where corporations and companies pay salaries | and provide end users with services. | | Solo devs should not write and maintain anything without getting | paid. | | Yes it is "corporate dystopia" but on the other hand when I see | all kinds of rants or horror stories from OSS maintainers and | companies that don't want to contribute it seems only reasonable | way. Corporation/Company/Foundation pay salaries for devs and | provide people with software while charging for services like | keeping data or any other actual services that can be connected | to software they provide or in case of foundations by donations. | ativzzz wrote: | This is like the musician problem. There are so many people | willing to play for pretty much nothing or for free that it's | very hard for the average musician to make money. On the | consumer side, why should you always pay for music when so many | people are doing it for free? There's an oversupply of eager | musicians making music | | Same with OSS development. Why should you pay for something if | people just do it for free? Doesn't matter who the consumer is. | | > Solo devs should not write and maintain anything without | getting paid. | | But they do, and they will regardless. And until they stop, | nothing will change. There's an oversupply of eager coders | coding for free | | Companies will pay (their own developers) once the OSS solution | doesn't work or needs extra extensions that doesn't exist. | vbezhenar wrote: | > But they do, and they will regardless. And until they stop, | nothing will change. There's an oversupply of eager coders | coding for free | | There's no thriving market of OSS apps for iOS. | | So the solution is simple. Charge some money from developer | to allow distribution of his apps. This seem to kill open | source attitude very well. | islammidov wrote: | I believe software eating the world (and will continue to do so) | exactly because of how it's paid now. Not sure that much | innovation needed here | meatjuice wrote: | Won't this just accelerate the reinventions of wheels that's | happening everywhere on the Internet? | dboreham wrote: | In the spirit of throwing random ideas at the wall to see what | sticks, this is fine. But it's obviously not going to work. | andruby wrote: | I don't understand the "economic" model. | | If I'm a developer and get to chose what to charge, that means I | can ask people for $0.01, and they would get access to everything | from all developers of this "platform"? | | The example on [0] where a developer pays credits when they get a | subscriber is confusing. Should Devs "top up" somehow? | | [0] https://1sub.dev/about/how-it-works | robalni wrote: | > If I'm a developer and get to chose what to charge, that | means I can ask people for $0.01, and they would get access to | everything from all developers of this "platform"? | | You can do that but you will not make a lot of money that way. | The number of subscriptions you can sell is limited so if you | sell all of them for $0.01 you will probably wish you had asked | for more and when you have sold out, only the more expensive | subscriptions sold by other developers remain and they will | make more money than you. | | > The example on [0] where a developer pays credits when they | get a subscriber is confusing. Should Devs "top up" somehow? | | I don't know exactly what you mean by "top up" but the credits | are turned into subscriptions when sold. This is how we make | sure the developers can't sell infinite subscriptions. The plan | is then that with time, the developers will get more credits so | that they can sell more subscriptions. How fast they will get | more could depend on the current value of their account, where | the value could be calculated from the credits and the number | of subscribers they have. | AnthonyMouse wrote: | > How fast they will get more could depend on the current | value of their account, where the value could be calculated | from the credits and the number of subscribers they have. | | So are you then implicitly setting the price yourself because | anyone who doesn't charge enough can't get more credits? | | Suppose someone develops an app which takes hardly any effort | to make -- it's a hundred lines of code -- but it does | something common that everybody needs so if available for | $0.01 it would have a hundred million users. Which would | gross a million dollars and more than pay for the development | of the simple app, so the developer is satisfied with that. | But to do that you'd have to let them sell a hundred million | subscriptions for $0.01 each. | | Now let's go toward the other end of the spectrum. Some app | which is specialized and requires a million dollars of | developer time but only has a market of 10,000 customers. | Those customers would pay $100 each for it, if they had to, | but not if they can buy into the system somewhere else for | $10 (or $0.01) instead. | | In general, who is going to buy a fungible subscription for | significantly more than it's available somewhere else? How do | you handle the fact that the development cost of a thing | isn't proportional to the number of people who use it? | robalni wrote: | > So are you then implicitly setting the price yourself | because anyone who doesn't charge enough can't get more | credits? | | Everyone can get more credits. The idea is that when we | think we need more subscriptions to sell, every developer | would get a number of additional credits that is | proportional to the number of credits they have (with | active subscriptions converted to credits for the | calculation). | | > But to do that you'd have to let them sell a hundred | million subscriptions for $0.01 each. | | That would be very difficult for them to do since the | number of subscirptions they can sell is limited by how | many credits they have. | | > Some app which is specialized and requires a million | dollars of developer time but only has a market of 10,000 | customers. | | If you make software for only a few people and you need a | lot of money then I don't think this system is for you. It | is mostly for developers who make software for everybody. | AnthonyMouse wrote: | > Everyone can get more credits. The idea is that when we | think we need more subscriptions to sell, every developer | would get a number of additional credits that is | proportional to the number of credits they have (with | active subscriptions converted to credits for the | calculation). | | This is what I mean by implicitly setting the price. You | set it indirectly by rate limiting the number of | subscriptions. | | A service with high cost and low volume gets priced out, | even if it's only somewhat above average, because people | can buy a subscription from someone else for less. | | Conversely, if subscriptions are rate limited then no one | has any incentive to sell them for less than the market | rate, which is in turn set by supply and demand (and you | having your hand on the supply knob). Why would anyone | charge less, or pay more, than the median price? | | Then anyone who needs more than that is priced out, and | if you allocate credits based on how many people sign up | or use a service, the service that provides only trivial | value but to a large number of people gets a ton of | credits disproportional to the value of their service. | picadores wrote: | I wonder, if the "tax-funded" model could work for software. The | state raises money from the public, but the public determinates | directly via usage (minutes spend with), usefullness (money | gained) how much of that tax goes to what developer. Cut out the | monopoly buisness middle man, but also remove any political moral | meddlers in various "round tables" as they are omni present in | public media systems. | | The idea has problems though. How to pay for background | ("invisble" layers). How to prevetn "hyper transparent citizens". | Etc. | xtreme wrote: | Minutes spent is a horrible metric. It creates a perverse | incentive to intentionally slow down the software. | dbrueck wrote: | A root of the problem is using economic models for physical items | with digital goods and services. | | IMO the most sensical low level* economic model for digital | things would be one where you pay a really tiny amount every time | you _derive value_ from something. A fraction of a penny each | time you play a song, each time you edit an image in some | software, each time you visit a website. | | There are a boatload of obstacles to getting to a model like | this, but as a thought exercise it's really interesting to | consider an alternate universe where this model got established | instead of, say, everything being ad-based. Not only would it | provide a model for monetizing software, it would also for | example completely reframe DRM (making it both far more | ubiquitous but also far less antagonizing to the user, since it | would be aligned with what the user is trying to do instead of | being at odds with it). | | * The idea being that this low level economic would exist but for | practical reasons (like overcoming human psychology) you might | need to overlay a higher level model like a monthly "unlimited | consumption" subscription or tax. | myk9001 wrote: | This is basically the idea that motivated "Bitcoin: A Peer-to- | Peer Electronic Cash System"[^1] | | "The cost of mediation increases transaction costs, limiting | the minimum practical transaction size and cutting off the | possibility for small casual transactions [...]" | | And more recently Brave, the browser tried to implement it. | | "Crypto and DeFi are hard to use and the $330 billion digital | advertising industry is failing users, publishers and | advertisers. With Basic Attention Token and Brave we want to | take Crypto to the next 1B users and solve the endemic | inefficiencies and privacy violations hobbling the digital ad | industry."[^2] | | I personally think this is a beautiful idea, had it worked out | as envisioned, the Internet could've been a very different and | likely better place now. Pity cryptocurrencies came to be what | they're in their present condition. | | --- | | [^1]: https://bitcoin.org/bitcoin.pdf | | [^2]: https://basicattentiontoken.org/ | mixmastamyk wrote: | Interesting to think about. However, for that to be feasible I | believe the draconian "copyright forever" laws would have to | have never happened. I'm against paying rent to corporations to | access the work of dead people on principle. Or past say, fifty | years even if they lived. | dbrueck wrote: | I think I'm in the same boat as you, but can you articulate | the 'why' behind that sentiment? (saying it's "on principle" | could also be a way to not have to address that question, | haha) | | As in, if someone created something and you derive value | (utility, enjoyment, etc.) from it, what is the basis for at | some point no longer providing compensation for that utility? | | FWIW, I haven't come up with a completely convincing answer, | and yet I still feel like you do! Maybe there is no firm | justification for terminating compensation, but instead it's | more of an idea instilled by the culture, that after X years, | the thing you created becomes owned by society at large just | for the greater good, or maybe in recognition that your work | came about because of prior accomplishments from others, or | that as a society we want ongoing creativity and not | stagnation. | aleph_minus_one wrote: | > However, for that to be feasible I believe the draconian | "copyright forever" laws would have to have never happened. | | This argument assumes that you are lawful, in opposite to | chaotic, on the ethical axis (see https://tvtropes.org/pmwiki | /pmwiki.php/Main/CharacterAlignme...). | frithsun wrote: | > imagines a sally struthers charity commercial, but with random | hipsters and nerds staring sadly at the camera, hoping that | somebody, somewhere, will pay them as much money as they think | they deserve | [deleted] | grodes wrote: | Pay to download or for other services: Not worth it; users can | find the software somewhere else and they don't need your other | services. ... The user subscribes to a developer of their choice | and in return, all developers (and everyone else who wants to) | can give that user some kind of benefit, like giving them access | to downloads | Knee_Pain wrote: | >users can find the software somewhere else | | and what happens when you release a new version? someone will | have to be the first to pay, and most people who want to | immediately upgrade will also pay the day it's released instead | of waiting for some sketchy dude to upload the executable | somewhere else | haunter wrote: | So video games right now in 2023? | intrasight wrote: | I like Yale University and Oracle Corporation's model: "How much | do you make? Give us 10%" | TheMode wrote: | Why do we insist on making software paid? Wouldn't it make more | sense to work toward making software more stable so I could | decide to make a calculator app during my free time, and have it | somehow still used 200y later? | | Software is stupidly simple to distribute, but for some reason | one of the hardest to keep. Obviously if we cannot use any | software of the past, we are stuck with developers having to | maintain old or new solutions. | charcircuit wrote: | >Software is stupidly simple to distribute | | Society is spending billions of dollars each year for working | on complex hardware and software to make that distribution | possible. Physical goods are the stupidly simply thing to | distribute. | TheMode wrote: | There is intrinsic complexity involved in distributing | physical goods. Software complexity is mostly made up. | | Would billions solve software distribution & longevity? How? | neerajdotname2 wrote: | Inspite of all the competition the SAAS pricing is not coming | down. There are around 30 calendly alterntatives. However if you | check the price of these alternatives they are not too far from | what the market leader is charging. More on this at | https://blog.neeto.com/p/neetocal-a-calendly-alternative-is. | samsquire wrote: | This is timely, I recently commented about paying for software | [0], professional software is very expensive, but it's very | expensive to create. | | There's thankless work such as programming language development, | operating systems (Linux), databases and Linux distributions that | are profoundly valuable. Even just wrangling them from a devops | perspective is painful though. | | I've never paid for any of the work that went into Ubuntu, Python | or Java (I use Corretto) or MySQL or C. | | I kind of want a community of people that help run a sideproject | PaaS and solve the things I would prefer not to work on. Servers | that are up-to-date and patched and scalable and robust. | | I use OmniNotes on my Android phone, I use FreeFileSync, Typora | (paid software), IntelliJ Community. | | What's a price that you would pay pay for your open source | software? | | If it was like Spotify, spotify is like $9.99 a month and | apparently 210 million susbcribers according to Bing search | "spotify number of subscribers". That's a fair amount of people's | living costs to pay for. | | [0]: https://news.ycombinator.com/item?id=36827698 | ochoseis wrote: | > I've never paid for any of the work that went into Ubuntu, | Python or Java (I use Corretto) or MySQL or C. | | You've almost certainly paid for them, just not directly. Some | share of the cost in the supply chain that delivers you goods | and services will inevitably end up with the large enterprises | who sponsor or develop those projects. | mistrial9 wrote: | by eliminating all actors on the stage and referring solely | to "large enterprises", welded unequivocally to ".. who pay | for this" the entire ecosystem is reduced to absurd | oversimplification. It is both insulting to the others who | participate, and bone-headed wrong about where "resources" | come from in this unusual, modern ecosystem. | ochoseis wrote: | The assertion was that even if it doesn't feel like it, you | support open source indirectly. | | It was not that all funding or contributions are made by | large enterprises. | | I applaud efforts to more directly support projects that | give you utility. It's becoming easier for individuals to | do that (as evidenced by the article). | leetrout wrote: | Sounds similar to Setapp but with a broader audience / goal | | https://setapp.com/ | chime wrote: | Absolutely love Setapp and it was the first thing I thought of | when I saw this. The video streaming equivalent of this is | Nebula. | leo150 wrote: | SetApp is amazing, I'm using it on all my devices. It macOS, | some apps are also available on iOS. | TaylorAlexander wrote: | Computers have an unprecedented ability to reproduce value for | free. Programmers need a relatively fixed amount of resources to | thrive. (The value of resources varies by location but we all | need things like food, shelter, transportation, clothing, tools, | etc etc) | | If we can find a way to make sure every person has what they need | to thrive regardless of their income, programmers can open source | all of their software and we can enable the maximum value | creation possible. Other engineers like those that design | commodities like dishwashers and cars or important manufacturing | or medical equipment can also open source their designs so that | repair costs are low and innovative improvements are easy to | apply. I genuinely believe this would result in a steeper and | more rapid innovation curve as well as a better world for all, | than a world where we try to monetize things which have zero | marginal cost to reproduce. | valval wrote: | I mean, I've seen worse arguments for socialism, but you seem | to be painting an overly rosy picture. Yes, computers can | reproduce software at zero marginal cost, but there's still a | considerable investment in the initial creation and ongoing | maintenance. While I'm all for a world where programmers and | engineers are able to fully devote themselves to open source | projects, it's not as simple as just making sure everyone has | their basic needs met. | | The incentive structures are complex, and money still serves as | a potent motivator for many to push boundaries and innovate. | Remember, open-source doesn't always equate to high-quality or | innovative, and proprietary doesn't always mean restrictive or | uncreative. A balanced ecosystem where both proprietary and | open-source software can coexist might be a more realistic and | productive approach. I'm afraid that balance isn't too | dissimilar from the one we have now, so I'm sort of forced to | go with Occam's razor here. | TaylorAlexander wrote: | I certainly think open source under capitalism (work at the | margins, engineers spread thin) will always be worse than | open source under socialism (abundant workforce, lower | stress, more time available). | | As far as initial investment in the creation of the software | - yeah, that's programmer time. The point of my scheme is to | lower the cost of programmer time because their needs are | already met, thus lowering the cost of initial investment. | | Hardware is a separate concern but I have a whole thing about | how open source hardware tends to bring the hardware costs | down to the lowest physically possible cost. Just look at 3D | printers under patent ($25k) versus ten years after the | patents expired and open source took over the low end ($250). | | I'm not sure how Occam's razor would suggest that the status | quo is close to the ideal situation here. Those seem | unrelated. | patrec wrote: | Sounds like an excellent idea that will work really well | because it's incredibly well aligned with how humans actually | function. I really wonder why no one else has thought of | communism before. | loup-vaillant wrote: | </sarcasm>, obviously. A couple remarks: | | Just because someone is proposing something for a small slice | of society, doesn't mean they intend to propose something | similar for _all_ of society. For instance, insisting on free | schools, free (rail) roads, free health care, free water, and | nationalised energy plants doesn't mean they want to make | everything free, or that they want to nationalise everything, | or that they are nostalgic for communist Russia or whatever. | That's just the Red Scare talking. The fact is, different | systems for different slices of society can and _do_ coexist. | | Human nature is not limited to the environment we're | currently living in. Genetically we're barely different from | the people of a couple hundred years ago. And yet our | ancestors lived under many kinds of societies. It would be a | little presumptuous to assume the one we're currently living | in is the best. Especially considering how it came to be: | remember that as Thatcher was saying capitalism/neoliberalism | was natural, she did "nudge" things along by having the army | pay a visit to workers on strike. | | Even communism isn't a monolith. It took various forms, which | failed for various reasons. Sometimes it was direct outside | interference, like how the Paris Commune was basically | crushed by the national army. | smolder wrote: | These are the sorts of efficiency improvements that would go a | long way towards tackling global warming and environmental | destruction, particularly the open design to reduce waste. The | question is, how can we get from where we are in terms of an | economic and political system to one that supports a healthy | commons and maximizes value, like you describe? | pfannkuchen wrote: | One problem is that most necessary projects aren't fun, and | most fun projects aren't necessary. Does anyone design | dishwashers as a hobby, as an easy example? How do you propose | we motivate people to do work that isn't fun? Currently the | carrot of higher pay or ownership in a more valuable thing is | doing that, so we would need something to replace it if that | goes away. | smolder wrote: | There are potentially other carrots aside from material | wealth that can motivate people to do unpleasant work. | Currently it takes significant pay to get people to do | certain important but thankless jobs. We could thank them. A | legacy is important to many people. They may enjoy an | immutable commemoration of their work, if they're secure in a | material sense. | thorncorona wrote: | This is the exact same answer every leftist I've talked to | says when I ask them who will run the garbage system, and | who will clean the sewers. | Niksko wrote: | Running the garbage system is a desk job largely I would | expect. It might not be the most stimulating subject | matter to you, but I think it's within the realm of | possibility that you'd find people who found it an | interesting system to manage. | | Cleaning the sewers sounds objectionable. I think you | shouldn't discount the idea that in a societal structure | that's different from ours you'd remove some of the | social stigma that comes from such a job. But at the same | time, if you observed that very very few people wanted to | clean sewers for whatever reason, and there wasn't enough | supply to meet demand, then you invest more in technology | that reduces the shortfall. As others suggested, | automation. | hutzlibu wrote: | "But at the same time, if you observed that very very few | people wanted to clean sewers for whatever reason" | | The reason might be, most people do not like to be in the | literal shit of others? It comes with actual health | hazards btw. | | "and there wasn't enough supply to meet demand, then you | invest more in technology that reduces the shortfall. As | others suggested, automation" | | But we ain't there yet at all. What do we do, till then? | | The sewage needs to run 24 h and not only if someone | feels like taking a look eventually. | | And as for ordinary garbage: mostly it is not a desk job, | but physical labour to touch and move hundreds of | different dirty garbage bins every day. | | Dealing with that shit, should always come with good | compensation. (whether money or social credits or | whatever currency is in use) | Niksko wrote: | > What do you do until then? | | Sure, but you iterate. We decided as a society that Polio | was awful enough that we wanted to eradicate it. If we | freed up enough effort that is currently wasted on | chasing profits, we could eventually get to solving | problems like "shit stinks and it sucks having to clean | it". | ilyt wrote: | > I think you shouldn't discount the idea that in a | societal structure that's different from ours you'd | remove some of the social stigma that comes from such a | job. | | I can see you haven't done any of jobs like that ever in | your life. "Social stigma", lmao, that shit smells | | > But at the same time, if you observed that very very | few people wanted to clean sewers for whatever reason, | and there wasn't enough supply to meet demand, then you | invest more in technology that reduces the shortfall. | | It's delusional to think every job that's undesirable but | necessary could be automated and that it would be cheaper | than ye olde good material compensation for doing | something hard/unpleasant. | | I mean, I'm all for it, but that won't happen to the | level that would eliminate unpleasant jobs | Niksko wrote: | > I can see you haven't done any of jobs like that ever | in your life. "Social stigma", lmao, that shit smells | | I haven't, but I didn't say that shit didn't smell. My | point was that one component of why some jobs are worse | than others is social stigma. Working at a fish monger or | in a butchers shop stinks, and you probably get way less | PPE than a sewer cleaner would. But butchers and | fishmongers have less social stigma. | | > It's delusional to think every job that's undesirable | but necessary could be automated and that it would be | cheaper than ye olde good material compensation for doing | something hard/unpleasant. | | The fallacy here is that it _needs_ to be cheaper. Sewer | cleaning is valuable. If it requires more investment to | automate so that we have enough supply to meet the | demand, so be it. The only reason we haven't already | automated this smelly job is because it's easier to turn | a profit if you just pay people peanuts. If profit is no | longer motivating, you can make vastly different | decisions. | geocar wrote: | Why would you be so bothered to just let them? Would you | feel embarrassed that "leftists" are nicer? That can be a | motivation too! I know some people just show up so they | can have someone to talk to for a few hours on a | Saturday. | | I think if you can't find volunteers, you can have a | lottery. | ForHackernews wrote: | C'mon, robots obviously! Cleaning sewers doesn't sound | like any fun, but designing or remotely piloting a | fatberg-blasting sewer shark bot? That sounds kickass! | martinsnow wrote: | But it the meantime while there exists no such robots, or | while the prototypes get stuck downthere. Someone has to | manually fetch them, and do the job. It's not very | enticing and I don't think there will be many software | engineers ready to suit up, to dig one out. | Niksko wrote: | Don't let perfect be the enemy of good. You iterate, as | with everything. | smolder wrote: | I know it seems crazy on its face. And I'm sure those | leftists you refer to didn't have a coherent concept of | how such a system would _actually work_. There 's no way | we could just replace paychecks today with rations and | social credits and have a functioning system. It'd be an | extreme destabilizing change to a system we built | incrementally over a long time to be self reinforcing. | But I also have the view that people are very malleable | and can conform to all sorts of social structures and | belief systems. | dingnuts wrote: | In practice, once in power those leftists will just | imprison or kill the people assigned to do the jobs if | they refuse. | nickff wrote: | > _" But I also have the view that people are very | malleable and can conform to all sorts of social | structures and belief systems."_ | | This is another view common to most (Marxist) communists, | the belief in society's ability to cultivate the | 'socialist man'. | smolder wrote: | Okay, so are you disputing what I said? Various disparate | religions and ideologies _have_ cultivated adherents with | notable success across history -- not least among them is | free-market capitalism. | [deleted] | guidoism wrote: | I like to think about how this works at smaller scales. | When there is an office full of people all being paid | about the same and (critically) where they all want and | care about the same outcome, the shit jobs will get done. | I have often called myself a "code janitor" since I clean | up shit that was left behind. It's not because I didn't | want to be working on fun greenfield projects but because | it was shit that just needed to get done. So I did it. | And so did others. | | Another example to play around with is when you go | camping with friends. There's some shit work that just | needs to be done. People pitch in. The same with staying | at a friends house or a vacation rental with friends. Or | cleaning leaves off of the storm drains. We all do this | sort of work because it makes our lives better. If | literal shit was piling up in front of my house I would | probably shovel it even if it took 8 hours. | | Natural disasters are also examples where people do work | for free without expectation of compensation. I think | people are more like that than what happens in | apocalyptic novels (even though I love reading them). | rootusrootus wrote: | How often do you talk to people this far to the left? I | live in a family full of liberals and none of them even | remotely think the world should operate this way. I think | you could take every person in the US with ideology this | far out to the left and put them in a single medium size | stadium. | ilyt wrote: | [flagged] | travisgriggs wrote: | Let me analyze your sewage and garbage and sell your | consumption habits to the highest bidder, and I might | bite. Think of it as a "sump scription" :D | matkoniecz wrote: | Possible difference is that we may need far smaller | number of programmers interested in dishwashers than we | need for this jobs. | JoshTriplett wrote: | The obvious answer is "pay people more". | | If we had UBI, for instance, and people did not _have_ to | work in order to have basic needs (food and shelter) met, | then the willingness to do unpleasant jobs like sewer | cleaning will go down, and it 'll be necessary to pay | people _more_ to do that work. | | And the need to pay people more will then drive | technological innovation that may today not be worthwhile | because "just hire someone" is less expensive. And in a | world with UBI, automating away unpleasant jobs becomes | more of an unmitigated win. | | (In case it isn't clear: I think "UBI plus a free market" | is a much better system than "don't pay people but | magically hope all the work gets done anyway".) | carlosjobim wrote: | The USSR honored their hardest and most productive workers | with huge billboards and monuments to their eternal glory | and legacy. Could you name one? | ilyt wrote: | Sure, ask someone to shovel shit for 8h/day 5 days a week | and see where your thanks will get you. | | You might find one sucker, but not nearly enough | guidoism wrote: | Clearly this isn't going to work in a world where people | use the word "sucker" to refer to people who do work to | help others. Honestly, do we call volunteers at soup | kitchens suckers? | | The problem clearly involves an unequal distribution of | work. | | If everyone is else being paid and you are trying to | convince a single person to literally shovel shit for 8 | hours then yes, that won't work. They will feel like they | are being taken advantage of. I think this is a common | feeling amongst all workers. If your boss asks you to | work late you are much less likely to be pissed off if | the boss stays late and helps out too. | ilyt wrote: | I get the point that some jobs are boring and need actual | materialistic motivation to be done but... | | I'm absolutely sure someone would design one out of sheer | annoyance with existing solution (if existing solution would | be bad). | | It would be interesting if system with very short copyright | (say 3-5 years) would work. You'd still have leader's | advantage for investing in development, but overall winner | would be companies that can both innovate and fill the market | and not just throw some ideas, patent them and live off | people actually trying to implement them... | scottyah wrote: | There would be a perfect design for that one person, and | everyone else would either do it themselves (not many | could) or suffer | bee_rider wrote: | I don't think this is an argument to remove markets. | | It looks to me more like a suggestion to give people a some | kind of guaranteed minimum income, and abolish all IP laws. | ben0x539 wrote: | I'm 200% convinced there are plenty of people out there who | could easily be nerdsniped into building an open source | dishwasher! Hackers get up to all kinds of stuff that doesn't | seem traditionally fun! | 999900000999 wrote: | Does QAing Dishwasher firmware sound fun to you ? | | Even if you imagine software development to be generally | fun, even the mundane, the rest of the workflow can be God | awful boring. While Communism is a cool idea , it never | works since you need incentives to motivate people. | derefr wrote: | Do you think there would be very many programmers in such a | world? | | Personally, I think that a lot of people who right now go into | programming "because it's a good career", would instead do | things that are equally creative but also capture other things | high on the Maslow hierarchy -- e.g. fame. | | Personally, despite enthusiastically enjoying my programming | career and puzzle-oriented problem-solving more generally, I'm | still intending to retire early and become a novelist. If I | could "thrive regardless of income", I'd do that right now. | guidoism wrote: | My (honestly non-snarky) answer is: who cares? | | Do we really _need_ all of the programmers that are currently | being employed? Will society collapse if there aren 't | 100,000 working on the next photo sharing app? | | The important stuff will get done. Anything that is a luxury | will get done only if someone wants to do it for themselves | or if someone can convince another person to do it. Money | doesn't need to disappear under a world of UBI, it's just not | something that every single person on earth needs to | participate in under thread of starvation and death. | bee_rider wrote: | It is hard to guess what people would work on without needing | to worry about money. | | You might try your novel, and one of two things could happen: | | You find out you love it, you write a really good novel, and | society wins. | | You try it, find out that the actual experience of writing a | novel is a drag. No harm no foul, you move on and keep trying | things until you find something you are really passionate | about and good at, and society wins. | | Maybe it is programming but you just need a more interesting | program. | PeterisP wrote: | You can also find out that you love it despite the novels | (or software or paintings or poems or whatever) not being | interesting for almost anyone else or even being available | to anyone, but as you don't need the money you can keep | doing that (and only that) and society simply loses out on | whatever you're doing currently. | | The key part of what people would work on without needing | to worry about money is that there is literally zero reason | to assume that the thing worked on would be useful to | society in any way whatsoever, it can be useless or even | detrimental to it - the current mechanism of monetary | compensation is the thing aligning the work to interests of | others, remove it and you can't expect that alignment to | persist. | | Unconditional income is a solution to the problem when we | don't need people's labor anymore - it makes all sense when | people can just go off and do whatever without worrying if | it benefits others enough to justify the basic goods and | services they need, _and the society is okay with that_. | But while we still do need the labor of most people, there | needs to be motivation to guide that labor to the specific | things society needs. | guidoism wrote: | I think there's a huge difference between everyone having | unlimited material goods Star Trek style and UBI being a | floor for everyone. I think of UBI as a floor that I can | go below no matter how bad I screw up. If I start a | company and max out my credit cards to fund it and it | goes belly up then no matter how much I still owe to | Chase I will still get my $1000/month to pay the rent and | put food in my belly. | | But I will still want luxury goods and I'm willing to | work for them most of the time. I want a phone upgrade | every few years which might be a luxury I couldn't afford | under UBI. I like flying airplanes and certainly would | need to work to pay for that hobby. But if I get burnt | out and want to read books for a year then I could do | that too! | TaylorAlexander wrote: | > there is literally zero reason to assume that the thing | worked on would be useful to society in any way | whatsoever, it can be useless or even detrimental to it - | the current mechanism of monetary compensation is the | thing aligning the work to interests of others, remove it | and you can't expect that alignment to persist. | | I think a strong argument can be made that the current | system does not necessarily align the work being done | with the interests of others in a broad or universal | sense. Think about a corporation with a very useful drug | whose patent is about to expire. Allowing the drug to go | generic would be in the best interests of many poor sick | people all over the world (patent harmonization means | even poor countries must follow US patent law or get | locked out of global systems). However companies often | find legal tricks they can use to effectively renew the | patents for their drugs. This aligns with the interests | of some people - the shareholders for example, but is | detrimental to the interests of sick poor people all over | the world. | | And this isn't a hypothetical, this just happened again | two weeks ago with Johnson and Johnson and only a | coordinated pressure campaign from some high profile | YouTubers was able to get the company to relax their | plans: https://youtu.be/tMhgw5SW0h4 | | However when there is no profit motive, people often work | on problems that they personally need to solve, and there | is often good alignment with the work they are doing and | the needs of others. | | More broadly, we can say that the current system does not | necessarily align the work being done with the needs of | most people, and that alternative ways of aligning that | work must be possible. | theragra wrote: | Same amount as novelists ;) I enjoy both, in moderation | rootusrootus wrote: | From each according to his ability. So far we haven't worked | out how to square that with human nature, and it keeps failing | utterly. | jarjoura wrote: | Humans have tried all kinds of value transfer systems for | thousands of years. Giving someone "tokens" (ie. currency) to | convert that into whatever they want, or need has been the most | flexible version of whatever has come before it. What one | person needs to thrive is not the same another person needs to | thrive, so who gets to set what that level is? | | I'd be skeptical of any system where there's no opportunity to | get ahead as people will either find ways to take advantage of | the system and screw others over, or the system becomes | unsustainable as populations shift in size. | TaylorAlexander wrote: | Generally the broad concept I work with is "community | ownership of the means of production". What this means is | that you are part owner in a cooperative of cooperatives that | owns the machinery you depend upon for your well being. Of | course your community trades with others and you and everyone | have free choice to vote how you please and contribute as you | desire. There is no "enforcement" that prevents you from | accumulating more wealth but most of what you rely on is | borrowed from a "things library" where you are permitted to | use it indefinitely but not sell or destroy it, and in times | of need the community may request that you return some items | you are not using. | | More broadly I would say that many people believe the current | system actually does not serve people well. We have a very | small portion of the society that owns the means of | production and 99 percent of the population have to deal with | the dictums of those owners with very little say in how | production is allocated. This leads to a world where the | output is heavily slanted towards the ownership class while | everyone else is fighting for scraps. A world with community | ownership of the means of production would mean MUCH more | wealth for the average person, so concerns over resource | allocation would be less of a concern. | | The point anyway is that in the current system I certainly | don't get to decide what my "level" is beyond trying to work | hard, but in a community ownership model I would have much | more say. | | As you have said we have been trying different value systems | for thousands of years. No reason to believe attempts to | improve the system should not continue. | bee_rider wrote: | We should guarantee minimum income, and abolish intellectual | property. Build an economy around actually doing things rather | than calling dibs on solutions. Let the market sort out the | doing of things, just make sure everyone can participate. | faangiq wrote: | The problem with code monkeys is they have low social IQs. So | business guys will just keep exploiting them. | michaelmrose wrote: | How does one divide up the money and how much is overhead this | seems like the central question. | kapitanjakc wrote: | There's tons of free software out and there's tons of paid | software too. | | Problem is with quality and adaptation. | Joel_Mckay wrote: | People often no longer own commercial licenses, but rather rent | their assets until the updated terms of their agreements become a | liability. | | Android -> Sales funnel for app store/services, and consumer | profiling | | MacOS -> Sales funnel for app store/services, and consumer | profiling | | Windows 11 -> Sales funnel for app store/services, and consumer | profiling | | Ubuntu -> Sales funnel for app store/services, and consumer | profiling | | Most people conflate information appliances with general purpose | computing. | | It is a shame 98% of the market went this route... You still pay, | but are just unaware how you are being monetized. =) | transformi wrote: | Sounds like onlyfans/ gumroad business model for developers... No | doubts some developers will benefits from (like 10%), but it will | leave the world less open in my opinion. | rzwitserloot wrote: | This product names crucial issues with how software development | is currently monetized, and then offers an alternative that... | solves absolutely none of these problems. | | Optional extras like 'downloads or other resources' are | presumably digital and therefore do not solve the problem - folks | can still pirate it. If that's not the point, then it is a | donation, in the simplified parlance of the first paragraph of | 1sub.dev. | | And this all from a company/effort that has such lofty goals that | the html title of the page is 'a world where people pay for | software'. | | This (how do you monetize software development / how do we e.g. | let FOSS developers capture more than the current 0.0000000001% | of the value they create) is an incredibly difficult problem and | this effort sounds like some naive newbie took 5 seconds to think | about it and thought: Yeah let's fix things! | | At the risk of sounding like a crotchety old fart: Hoo boy if it | was that simple, it'd have been solved already. | | Alternative plans that work a lot better: | | * The NPM ecosystem has a ton of software-as-a-service offerings, | e.g. where you can use their site to serve as online tool to e.g. | make documentation, to have their site host that documentation, | etc. I hate this model (you get nickel-and-dimed and both | companies and open source developers alike don't usually like | having 50 downstream service providers who, if they go down or | have issues, require you having to explain to _your_ customers | what's going wrong), but it solves the problems this site names | (you can't pirate this, and you get something of value for your | money in return). | | * Tidelift tries to provide security assurances and support: The | payers don't just 'donate', they pay to just be done with the | security issues with FOSS dependencies: Tidelift gives you | software that scans all your dev work for all your deps and which | versions you are on, and tidelift ensures not just that there are | no major security holes in those deps, but also that the authors | of those deps have made some basic promises about maintaining it | in trade for real consideration (namely: money). Github sponsors | and the like are more or less barking up the same tree. These | setups also solve an unstated problem 1sub.dev tries to solve, | which is: You tend to use _a lot_ of software; if you have, say, | 600 dependencies (not crazy in this modern age of software dev), | and you want to individually set up a 'deal' with all of em, one | person has a full time job as they will have to renew over 2 | contracts __every working day__ assuming all your subscriptions | are yearly. | | * Microsoft and co do it as a package deal: You pay one fee for | everything they offer and aggressively legally chase down anybody | that pirates. | | * patreon and co grease the wheels of the donation flow by making | it simpler and allowing developers to give something that's hard | to pirate: T-shirts and stickers, mentions in the 'about...' page | and so on. | | * Some developers of FOSS, as well as _many_ commercial outfits, | will accept money in trade for priority support. | | All of these models have issues. But at least they actually aim | to solve the problems. This attempt doesn't even begin to tackle | the actual issues, unless I'm missing something. | | As a 1million+ user FOSS developer who maintains the library | primarily based on privilege (I have enough income to work for | the roughly minimum wage I currently get for it, though I could | have earned vastly more if I worked for a commercial entity for | those hours) - I'm aware that this is not a good situation, that | you need to sort out your finances separately just to be a good | FOSS author. But, I don't see how 1sub.dev is going to add much | compared to what's already there (patreon, github sponsors, FOSS | aggregators like apache and eclipse foundation, tidelift, etc). | robalni wrote: | > offers an alternative that... solves absolutely none of these | problems. | | Here is how 1sub solves or remedies the problems with the | mentioned methods: | | - Pay to download or for other services: With 1sub it will be | more worth it because you don't just get access to that | software or that service, you get access to the software and | services of all developers who participate in this system. | | - Accepting donations: While 1sub keeps some of the voluntary | aspect of donations, you also get something for your money. | | > folks can still pirate it | | Yes, the point of this is not to make it impossible to do | anything without a subscription. It just makes the difference | in convenience between subscribing and not subscribing bigger | since there are more things that you get or don't get depending | on whether you subscribe. | | > this effort sounds like some naive newbie took 5 seconds to | think about | | Interestingly I have thought about this for many years and no | idea I have had before or any solution I have seen has felt as | good as this one because they always fail in that the user | doesn't have enough reason to pay. The main objective of this | solution is to give the user more reason to pay. | Knee_Pain wrote: | I think the biggest problem is the financial infrastructure. | | We pay for software almost exclusively through digital means, but | the fees are too damn high. | | Imagine if transaction fees were zero. | | Imagine if a piece of software you used costed 10 cents per | months. Or someone's patreon or github sponsor was 5 cents per | month. | | And then imagine if starting and stopping the subscription was | intuitive and super easy with any digital payment method you | happened to use. | | I could see the flood gates open and now developers who got | basically nothing will get a ton of small contributions that | together would make up quite a nice lump sum every month | carlosjobim wrote: | From experience I know this truth: Somebody who won't pay $5 | per month will never pay $1 per month nor will they ever pay 10 | cents per month. | | Something in the mind switches and people turn full on | psychotic when it comes to paying for digital services, and | there's not much that you can do to fight it with logic. | | Just look at Github projects for some really good stuff that | are used by thousands or millions. At most the developers will | have received 10-20 donations. Almost all of the commenters | here on HN have never donated a single dollar to the projects | that they love and enjoy. | ativzzz wrote: | A former company I worked for started having a larger Indian | userbase. We experimented with supporting them more and it | would be similar to what you said - significantly lower prices | for them. We chose to mostly ignore the Indian userbase and let | them use the product as is without catering to them | | The reality is that just because someone pays less doesn't mean | they cost less to support. And then, if you support a large | number of cheap users, it's even more expensive to support. | | As a business, you'd rather have 10 customers paying $10 | dollars each instead of 100 customers paying $1 each. Larger | businesses can overcome this with economies of scale, but | smaller businesses cannot | Knee_Pain wrote: | you can make people pay 10 cents a month for the software but | the support is a separate subscription | ativzzz wrote: | Support includes things like "I paid and my account doesn't | work". In addition, you simply can't provide a good service | without support. Being able to answer questions like "I'm | trying to do X with your tool, how do I do it?" leads to | better customer engagement and retention. It's part of the | cost of doing business. The marginal benefit of doing that | to microrevenue customers is not worth it financially, and | as a result, you will never get as good of engagement nor | retention from them. | | One of the strengths of small business over a big co like | Google is your support is NOT automated and you take the | time and care to talk to and answer your customer's | questions. You can't do that when you charge 10 cents a | customer | | On top of that, you still need to market/advertise to those | users. | | It's less time consuming, causes less friction, and is more | profitable to just charge $10 dollars instead | pixl97 wrote: | At the same time cost gates are quality gates quite often. | thorin wrote: | Strangely this is the same thing that happened to the music | business. Maybe we need to start selling merch and going out on | tour to make a living! | CharlesW wrote: | https://linuxfoundation.store/ | Otek wrote: | This needs Show HN: | rco8786 wrote: | I am super confused about the concept. I pay "someone", of my own | choosing, and I get access to...what, exactly? "everything"? What | is that? What incentive do the developers that I'm not paying | have to give me something? | | > Pay to download or for other services: Not worth it; users can | find the software somewhere else and they don't need your other | services. | | I also reject this premise. My evidence being the trillions of | dollars spent annually on software and other services. | robalni wrote: | What you get access to is everything that is protected using | this site. Anyone can create paywalls. Here is an example of a | link that only lets subscribers view this comments page: | https://1sub.dev/link?u=https://news.ycombinator.com/item?id%3D | &s=p_GonuAYEe0&k=&n=hK5ZOXymlHi5s2Es&a=a.18 | majestic5762 wrote: | Actually I'm seeing a big new wave of open source projects that | you can host yourself, but can be used as SaaS if you are willing | to pay. I'm always paying because I don't want to bother and | because the devs have my /respect | preommr wrote: | I don't get it. I also see other comments not getting it so I | don't think it's just me. | | Is this like Kindle unlimited where someone pays a single | subscription and gets access to all content providers on the | platform (in this case content is software), where creators get a | proportion of the subscription fee based on how much a user used | an app? So e.g. 10$ per month, I use FooReader 90% of the time, | so they get 9$. | | Idk, even if I am not getting the details, I don't think that any | collective approach to app is going to work. Unlike with other | industries like movies or music, products in software are very | different from each other and is consumed in a variety of ways | (library vs end-user app) that have a lot of complicated nuance | (in terms of licensing and company goals). | robalni wrote: | > where someone pays a single subscription and gets access to | all content providers on the platform (in this case content is | software), where creators get a proportion of the subscription | fee | | It is like that, except that users buy the subscriptions | directly from the developers. 1Sub doesn't handle any money. | This also means that the developers get 100% of the money | (except for any transaction fees depending on payment method). | [deleted] | Brian_K_White wrote: | There does need to be some way for ordinary users to pay | _something_ to _somewhere_ in a single convenient way, | voluntarily and in voluntary amounts, that somehow ends up being | pooled and distributed to or otherwise benefitting all the 37,000 | developers and projects whos free work they use all day every | day. | | This isn't it. | | I donate a little to the EFF, monthly automatic, and a few other | things irregularly as I feel particular gratitude. It leaves a | million people unaccounted for, but all you can do today is pick | a few things that matter to you and let others get the others. | | And/or pay back/forward by contributing a little work of your own | to the commons which I also do, but you can't expect most to do | that, and I don't claim mine is valuable. Actually come to think | of that, the reason I work on the things I work on is mostly | because I just want to, so maybe most of those million are fine | and there's no problem. But come to me with any kind of demand, | well, I guess that's when paying enters the chat. | robalni wrote: | This is compatible with that. | | One such service that distributes payments could sell | subscriptions in this system. That's one of the ideas I have | had all the time with this project but I guess I forgot to | write down; payment distributers should be one of those you can | subscribe to. | Pxtl wrote: | This sounds like Patreon. | | Imho, the "just buy it" or "patreon to access the development | discord/forum/whatever for OSS" seem like the best approaches. | Like, I'm in Mastodon's patreon, and I'm happy to buy software. | And while it may sting, I'm okay with "major release = new | version buy it again". Not fond fond of installed local non-cloud | software in the SAAS business model. | CharlesW wrote: | > _This sounds like Patreon._ | | It's exactly Patreon or one of its many competitors. The | "subscribe to a creator and get special perks" problem is | common and solved, but as you note the "CaaS" (creator as a | service) model isn't for everyone. | jansommer wrote: | > Pay to download or for other services: Not worth it; users can | find the software somewhere else and they don't need your other | services. | | If users can find the software elsewhere, then it must be cheaper | or better if they don't want to use yours. If this is about | pirating, then it's just a matter of time before they buy, unless | the ransom for decrypting their personal files bankrupts them. | | Please, no more subscriptions. | Otek wrote: | I know people hate Subscriptions but honestly I quite like them. | I can pay for one month usually not very high price to use | software when I need it. Problem is to be solved by developers, | they should give more often option to buy lifetime license, or | allow you to use software for lifetime after you payed for 1 year | of subscription (without updates). It's just not profitable | enough I believe. Maybe we will have appropriate laws in the | future - that's the solution I would like to see | tiltowait wrote: | Paying for one month every once in a while for software that | would otherwise be very expensive is about the only benefit I | can see for subscriptions. For instance, Apple seems to be | moving Final Cut Pro to a subscription model, and a $5/mo | subscription is pretty great if you just need to use it once or | twice or very sporadically. | | Subscriptions always feel a little scummy to me, due in part to | the way they're often advertised. I think that "Only $5/mo!" | followed by tiny print saying "Billed annually" should be | illegal, because it's clearly deceptive advertising. | [deleted] | mrweasel wrote: | Subscriptions just becomes unmanageable when you have to many. | I do like your example of some software where you just need it | for a month, but I don't think that should be a subscriptions | then. That should just be paying for one or two months upfront. | | The issue that I have with subscriptions is, as I said, they | become unmanageable and they are frequently dishonest, betting | on you to forget to cancel them. You do a one year subscription | for something, forget to cancel in time, and now you're stuck | paying for two years. | | Both SaaS and many other type of subscriptions really need to | drop the recurring part and just let you "rent" the product. | That seems more honest to me. | Otek wrote: | I just use single-use card whenever I don't use AppStore for | subscription. That way they won't charge me again and if I | end up using and liking the software I will remember to | change card or provide another single use card | api wrote: | I don't mind subscriptions if they deliver consistent value | _and if I can cancel them easily when I want._ | | A lot of hatred of subscriptions comes from hard-to-cancel dark | patterns that should be illegal. | grishka wrote: | Speaking of software business models, I like the idea of charging | money for convenience. As in, make the app open-source, but sell | compiled binaries and maybe tech support. | tiffanyh wrote: | That's the AWS model. | | Take a free open source product, and charge for hosting & | maintaining it. | grishka wrote: | Yeah, if it's a server app, you can also sell it as a hosted | service. | tomrod wrote: | Can I just say, I absolutely love the functionality of this side | and its linked sites? I really appreciate fast, simple sites. | simonbarker87 wrote: | So it's like SetApp? | gizmo wrote: | Software has no marginal cost. You can make something that's used | by untold millions of people. Even if many people pirate enough | people won't for you to recoup your development cost and then | some. | | Software is easier to produce, sell, and distribute than any | physical product. You don't have to worry about warehouses filled | with unsold inventory. You don't have to worry about quality | control and returns. It still blows my mind how much easier it is | to run a business that deals with bytes instead of atoms. The OP | talks about software having no copy protection, but Amazon sells | DVD players and cordless drills for $30. Imagine for a second how | hard it is to compete with that. Competing with Google or | Microsoft or some startup is a walk in the park in comparison. | | In software the hard part is making an excellent product. And | let's face it, that's where most people fail. It has nothing to | do with monetization. | 7e wrote: | Not at all. Software has low marginal cost, but that has high | fixed costs that need a monetizable market to sustain. Good | software takes effort and great people. Those are expensive. If | you can't monetize you can't put people on your software and it | will suck (like most OSS software, for example). Physical | manufacturing is hard, but at least it brings in dollars. OSS, | privacy and wankers reverse engineering your software shrinks | your market substantially. | buggy6257 wrote: | I'm not sure I get your argument. Basically everything you're | talking about applies to physical manufacturing too. You have | high fixed costs (equipment, location, assembly line workers, | what have you), and you also have marginal cost (software | basically has zero marginal cost). Good physical goods also | take effort, and great people to design them. | | > Physical manufacturing is hard, but it at least brings in | dollars | | You say this as if it's some indelible fact that if you make | a physical product, it WILL be bought and you WILL make a | profit no matter what, but I think it's safe to say this is | objectively false, as many failed physical business would | attest to. | | > OSS, privacy and wankers reverse engineering your software | shrinks your market substantially. | | As opposed to in the physical world, where nobody ever cribs | your ideas and sells them at a discount compared to you... | AKA "Amazon's business model"? (not to mention overseas | knockoffs of products | | Given all these things being equal then, software has all the | same benefits that your parent comment mentioned, while | staying at best EQUAL with physical manufacturing, save for | maybe higher salaries to the people making your product | (arguable in some cases, but on average probably true) but | this difference pales in comparison to not having to own a | warehouse and manage last-mile shipping costs etc. | ipaddr wrote: | A physical product has limitations. Creating 1,000 car | mirrors requires capital, storage, self space to sell. Once | the mirrors are created no changes can occur. Any changes | requires a new batch. | | Software has expectations that it can and should be changed | after purchase through updates/patches/upgrades/saas | products. That creates an ongoing cost a physical product | doesn't have. | | There are tradeoffs and different expectations which make | both difficult. I would rather go the software root because | I have the advantage of free developer time but someone | else might find making 10,000 widgets from China much | easier and cheaper. We think software is easier because we | devalue what we add and what we really cost | LegitShady wrote: | >Software has expectations that it can and should be | changed after purchase through | updates/patches/upgrades/saas products. That creates an | ongoing cost a physical product doesn't have. | | Nowadays businesses use this to create a constant revenue | stream from what used to be a single purchase. It's not | to service the product, its to continue to soak money | from the people who do end up spending on it. | | Aside from security updates most software I have, I just | want them to stop. No changes, no design upgrades, no "we | changed this tier of our pricing" etc. Most of that stuff | is working against the customer not for them. Your SaaS | model is so you can make money, I have no incentive to | pay more than I have to. | dcow wrote: | > I have no incentive to pay more than I have to. | | You have to pay their recurring revenue if you want them | to stay in business and keep the lights on so you can use | their product. That's the hard reality. If you run your | own server and fix your own bugs and etc. (which is | feasible for many here, I'm not saying it's a bad option) | _then_ you can "pay no more than you have to". | JohnFen wrote: | > You have to pay their recurring revenue if you want | them to stay in business and keep the lights on so you | can use their product. | | It's not my problem that they've settled on a revenue | model that isn't in line with what I'm prepared to do. | dcow wrote: | Sure, then you're okay with the consequences of the | product not existing when they go out of business. | JohnFen wrote: | I am entirely fine with that, yes. It might make room for | better business models to return. | LegitShady wrote: | If it was just software they sold it would still exist. | It's only a saas and abusive license.verififcation that | means if they go out of business they remove all benefits | from previously paid amounts, and that's not in my | interest either. | Mc91 wrote: | > If you can't monetize you can't put people on your software | and it will suck (like most OSS software, for example). | | I have worked on FLOSS software and I have worked on non- | FLOSS software and I don't see most FLOSS software sucking in | a way that non-FLOSS does not. | | FLOSS has some advantages - as there is no compelling need to | release new features which can drive up revenue and profit | (or at least OKRs) for the next quarter, you don't get a | constant need to release unneeded junk to try to squeeze the | last dime out of consumers. You can actually spend time | refactoring the code, or only releasing when it is properly | architected. | | Most of the servers and smartphones in the world are running | on a FLOSS kernel. MacBook's OS derive from CSRG's BSD, and | even some of Windows, like the Internet stack, derive from | FLOSS. If it sucks so much, why do virtually all major | operating systems derive fully, or at least partially, from | it? | JohnFen wrote: | One of the reasons why I strongly prefer FLOSS over | commercial software is that FLOSS tends to be of better | quality. | | Whether or not I pay money for it doesn't enter into my | calculation much at all. | gnulinux wrote: | It's almost like we live in different world, I could not | disagree more. | | * Software is _extremely_ expensive. Software engineers are | expensive, and for a good software project you need a tech | lead, a manager and probably a few developers. These are all | people you need to pay tons of money for. | | * Software is constantly changing, something that worked 2 | years ago can be broken beyond repair today. You need a team | that can keep up with this. | | * Software needs maintenance. You can't just build an app an | call it a day, you need to employ a team to maintain it | continuously. You can build a massive, gargantuan bridge and | maintain it maybe every few years/half a decade to keep it safe | for 30+ years, you cannot do that in software. | | * Unlike what outsider think, software -- even "boring" | CRUD/web software -- is still very much a research project. If | you ask a civil engineer how to build a bridge, they'll tell | you about all the techniques that were developed over the many | many decades. What a developer focuses on while writing code is | mostly ideas developed in the last few years. Although you | think you're building a simple app with 3 devs, what you're | missing is you have your own tiny research lab studying how to | develop this simple app the cheapest way possible while making | it maintainable. | | * Software by its very nature is hard to make money off of. Its | complexity is opaque to most people, they're not willing to | pay. You'll always have people pirating it, eating away from | your bottom line. Moreover, each new software means changing | workflow, so even if you have the best product on the market, | decent amount of people won't switch from the industry | standard. | | * Modern software engineering methodology focuses on, among | other things, time to ship, feature richness and | maintainability. It does not focus on correctness -- partially | because our theories on software correctness are lacking (even | if you decide to use novel/extreme approaches such as | Dependently Typed Programming, formal proofs etc it's | unclear/unknown if you'll reach a significantly better | correctness metric). This makes your product inherently | frustrating to the customer. No matter how much money you | spend, you'll always have a product that's a little bit buggy. | This means the product is very sensitive to the amount of money | you throw at it. If you throw Apple level of money, it'll be | less buggy, if you have a barebones team it'll be more buggy. | ndriscoll wrote: | > Unlike what outsider think, software -- even "boring" | CRUD/web software -- is still very much a research project. | If you ask a civil engineer how to build a bridge, they'll | tell you about all the techniques that were developed over | the many many decades. What a developer focuses on while | writing code is mostly ideas developed in the last few years. | | Most (all?) of the ideas I see are at least 20 years old, if | not 40-50. Something like Spring wouldn't be my ideal choice, | but it can certainly get the job done for most people, and | it's 20 years old. MVC dates back to the 70s. Postgresql is | 27 years old and is a fantastic choice. SQL and RDBMSs date | back to the 70s. The term CRUD itself dates back to the 80s. | Server rendered pages are still easy to do, perform way | better than most React-based abominations, and are as old as | the web. If anything, software is plagued by these "research | projects" that are mostly just to scratch smart people's | itches. | jkepler wrote: | > * Software needs maintenance. You can't just build an app | an call it a day, you need to employ a team to maintain it | continuously. You can build a massive, gargantuan bridge and | maintain it maybe every few years/half a decade to keep it | safe for 30+ years, you cannot do that in software. | | > * Unlike what outsider think, software -- even "boring" | CRUD/web software -- is still very much a research project. | If you ask a civil engineer how to build a bridge, they'll | tell you about all the techniques that were developed over | the many many decades. | | As a nonpracticing civil engineer, you're underestimating the | ongoing maintence that goes into any large bridge. | | Also, though the techniques may be more established, every | bridge must still be designed to fit the specific | characteristics of its local geology and geography. But come | to think of it, fundamental computer science algorithms are | pretty well established, like bridge-building techniques. | Software engineering is simply fitting the code to each | unique problem, as bridge design fits a bridge to each unique | place. | dcow wrote: | The dirty secret is that you _rarely_ need to invest in | new, novel, software engineering techniques which is what | you need actual software engineers for. In reality you can | just get a few software developers to propose a design for | a thing, have a software engineer consultant review the | design and sign off, and then go on your merry way building | the software. Kinda like how architecture /construction vs | engineering works in meat space. | inglor_cz wrote: | Making an excellent product is hard, but what is really hard, | is maintaining it for years and decades afterwards. | | Maintenance, addition of new functionality, bugfixing, porting | to other platforms etc. takes easily 10x-50x time than the | initial release, and eats the vast majority of the developers' | time and energy. | | This is where "not being paid for your work" translates into | abandoned projects. | grishka wrote: | An excellent product doesn't need maintenance if it doesn't | rely on any online services. Once it's done, it's done. It | does everything it needs and nothing it doesn't need. | | Engineering projects usually have a finished state. Software | engineering is no different, no matter how much the industry | wants you to believe otherwise. | j1elo wrote: | Software engineering is like if a car was built and thus | "finished", but the systems it depends on (like roads, and | gas stations) changed every N years (with N < 10). | | Imagine the gas stations (operating system) changed the | kind of fuel they dispense every few years. No, by no means | a car (software) that is fully finished _today_ would be | able to continue doing its thing _tomorrow_ , without | ongoing updates. | | This also happens in the real world, it's just that changes | are more likely in the decades or centuries, so we as | humans don't perceive them so well. | | The fact that Microsoft spends a whole lot of money to | avoid this, is circumstantial. Apple doesn't so much, and | at some point your finished software will stop working with | newer MacOS releases if you don't update it to the newer | system versions. | | Linux is even more of a moving target. Good luck having a | perfectly well working compiled program today, and trying | to run it in 10 years time. | grishka wrote: | Is there any reason -- other than "we're paying our | graphic designers full-time salaries so we better get our | money's worth" -- why OSes have to change so drastically | and can't be finished as well, only ever updated to add | new APIs for apps and drivers to support new hardware | features? | vel0city wrote: | > only ever updated to add new APIs for apps and drivers | to support new hardware features | | Sounds like it's not "finished" if it needs all these | updates. | | As for why change the window dressing, the market for | style changes over time. Why do car companies change the | look of their products? Why does the outside of a cereal | box ever change? Do the inside of our houses today look | the same as the 80s? The 70s? The 40s? | | Are you arguing that Windows and MacOS should continue to | look like it's 1.0 release? | jwells89 wrote: | Security is probably the biggest reason. With attacks | growing continually more sophisticated, it's not enough | to just patch holes as they're found -- you have to | engineer entirely new systems to not be drowned in holes. | This unfortunately has compatibility implications. | | Look at macOS for example, which over the years has | gained app sandboxing and mobile-like access permissions. | Software pre-dating these additions that assumes that it | has access to everything all the time will have its | functionality impaired. Devs had to update their software | to not make such huge assumptions and to handle no access | cases gracefully. | chromoblob wrote: | The program's interface with environment won't change | forever, when you write your program as a pure function | which only touches exactly the thing it fundamentally | needs to, you use a pretty much finalized interface. | grishka wrote: | So, how secure is "secure enough"? Android's security | model is okay, and Google knows it, so they just keep | redesigning the UI without substantial API changes | because _the updates have to be coming out_ with each lap | the planet makes around its star. | | > Devs had to update their software to not make such huge | assumptions and to handle no access cases gracefully. | | Sure. But at some point it _will_ reach the "secure | enough" state, won't it? | | (Actually, macOS permissions work mostly transparently | API-wise. Apps can request access explicitly so it better | fits their particular UX, but the prompt would also pop | up the first time the protected resource is accessed. No | code-level changes are necessary to support this.) | jwells89 wrote: | > Android's security model is okay, and Google knows it, | so they just keep redesigning the UI without substantial | API changes because the updates have to be coming out | with each lap the planet makes around its star. | | Google is a bit of a special case I think due to their | culture of using big projects as a means of climbing the | corporate ladder. The only thing that could ever possibly | result from that is endless churn. | | > Sure. But at some point it will reach the "secure | enough" state, won't it? | | Maybe, I'm too much of a layman in the field of infosec | to be able to say. | | > (Actually, macOS permissions work mostly transparently | API-wise. Apps can request access explicitly so it better | fits their particular UX, but the prompt would also pop | up the first time the protected resource is accessed) | | True, but it's still problematic if e.g. the user | accidentally denies access unknowingly, which will result | in the app producing seemingly nonsensical errors. For a | good user experience the app needs to be able to tell the | user what the real problem is. | steveBK123 wrote: | Completely incorrect. | | Underlying hardware/OS/firmwares/JVM/etc change. | | Dependencies break. | | Security updates. | | Etc. | | Engineering projects usually hand off maintenance to their | owner. Your house/car need maintenance. Your cities | roads/bridges/tunnels need maintenance. | | The difference with software is that maintenance is done by | the producers as they own the code. | grishka wrote: | > Underlying hardware/OS/firmwares/JVM/etc change. | | OSes also can be "excellent products". They don't _need_ | yearly updates, there 's nothing inherent to them that | would prevent them from being made perfect, finished and | never updated again. | | The only case when an otherwise perfect OS would truly | need to update is when new hardware capabilities require | OS-level changes to support. Sometimes it may be | beneficial to expose these new hardware capabilities as | APIs for apps to consume. But again, adding new APIs | shouldn't break the existing ones. For example, on | phones, this would include things like notched screens, | fingerprint readers or multiple rear-facing cameras. | | > Dependencies break. | | Don't update dependencies. Pick one version that serves | you well and stick with it forever. I'm serious. | | > Security updates. | | It seems like we've already realized that writing code | that deals with complex data structures received from | untrusted parties in memory-unsafe languages like C is a | terrible idea. If you exclude memory safety | vulnerabilities, the attack surface shrinks drastically. | You'd run out of security vulnerabilities pretty fast if | you'd have any to begin with. | | > Your house/car need maintenance. Your cities | roads/bridges/tunnels need maintenance. | | Houses, cars, and road infrastructure are made out of | atoms and exposed to elements and stress of our imperfect | real world. They wear out. Code doesn't. In 100 years, | the bits would be the same they are today (as long as you | use a reliable enough storage medium). | duckmysick wrote: | I'd rather use an imperfect product that does a good- | enough job instead of waiting for a perfect product. | | The perfect OS doesn't exist yet. Right now, I'd rather | use some OS than no OS. | | Why a perfect OS doesn't exist? Good question. Maybe | because the programming field is relatively immature so | we're still figuring things out and we don't apply formal | verification to everything. Compare that to say, | architecture, where we can calculate how much weight a | structure can withstand. Or the other way around: what do | we need to do to support an X amount of load. | | I guess the stakes are lower too. I wouldn't walk on a | wobbly bridge, but I don't mind if a desktop app I use | crashes occasionally under unusual circumstances. | Critical software (say, aviation) is generally written | with more care but it's still not perfect. | nemo wrote: | This all sounds fine hypothetically, you might want to | take a look around at the world for a while to see why it | doesn't fit your model. Obviously your idea hasn't | happened, and there's good reasons why this is the case | that you could readily discover if you took a look at | reality instead of your model of reality. | steveBK123 wrote: | > there's nothing inherent to them that would prevent | them from being made perfect, finished and never updated | again. | | theres this thing called the internet, to which the OS | connects, filled with adversarial actors, so no this is | not correct at all | chromoblob wrote: | > this is not correct at all | | Why? | | There's a thing called formal verification of software. | grishka wrote: | And? How do updates help any of this? Firewalls are a | thing. Memory-safe languages are a thing. Unit tests are | a thing. Fuzzing is a thing. And it is not an OS's job to | protect the user from themselves (i.e. social | engineering). If you've installed malware, you deserve | the consequences and you will be more careful next time. | It's okay for powerful technologies to require a minimum | level of education. | inglor_cz wrote: | Uh, look at curl. It is an excellent product, no doubt | about it (or if you do, I wonder what your standards for | excellence are), and yet we are here, at version 8.0, 27 | years after its first release. | | Edit: | | "if it doesn't rely on any online services" | | That is a big IF. How many things don't, at least | indirectly? (e.g. by relying on HTTPS, which requires TLS, | which requires keeping up with current cryptographic | standards.) | vel0city wrote: | Engineering projects have a finished state? So once they | build a road or bridge or dam, nobody needs to touch it | again forever? It's finished right, no more work anymore. | | Even in electronic hardware there's often continuation of | design and refinement. Have you never seen a board with a | revision number on it? | grishka wrote: | > It's finished right, no more work anymore. | | Real-world objects like these wear out. Code doesn't. | | > Have you never seen a board with a revision number on | it? | | Of course I have. There's a difference though. You can't | ship an electronic device that's unfinished with a | promise to "fix it later". Yet this is what routinely | happens with software these days. Also, if your device | serves its purpose well, you'd probably have a "final" | board revision with all flaws fixed. If you want to add | features to an electronic device, you'd _make it a | different model_ , possibly sold concurrently with your | existing one to serve people with different needs and | budgets. | vel0city wrote: | > Real-world objects like these wear out | | You just said "engineering". Bridges and roads are | engineering as well buddy. And it's not even just the | wear, it's the continued refinement and upgrade of these | structures which is a constant engineering effort. | | > Engineering projects usually have a finished state | | This is the statement I'm addressing. And it's just not | entirely accurate. Things change, assumptions get proven | wrong, there's always a newer and better way to do | something, etc. | | Sure your widget was probably about as good as you could | do at the time you first launched it, but several years | later there's better components available. Or maybe a | supplier stops making some part you were using. Or a few | years later you start getting parts back failing early in | their service life and need to make an update. What was | once your finished state now isn't. | XCSme wrote: | Completely agree. | | Nowadays, software is different from the CD era, where you | bought a game/software and that was it. Nowadays, people | expect the software to be maintained, kept up to date and | always compatible with the latest changes (new OS versions, | compatibility with other software, etc.). | | Maintenance is the high cost of software, not building it. | This is why I sell my products with a perpetual license but | with paid yearly updates. I can not work for free | indefinitely as all the "lifetime" licenses promise. | AlexandrB wrote: | I think there are a few interesting threads to pick at | here. | | First, some of these problems are created by software | developers themselves. In particular, shoving in an online | component where one doesn't need to exist basically | guarantees that you will have recurring costs and the need | for constant maintenance. | | Second, Microsoft is much more careful about maintaining | backwards compatibility than Apple. I can generally fire up | 10+ year old software on Windows 10, no problem. The same | is _sometimes_ true on OSX /iOS, but often not. The | increasing popularity of Apple products and the lower | priority they place on backwards compatibility has | definitely made developers' lives harder. | | Having said all that, I don't think _everybody_ expects | constant updates. I think power users, especially, are used | to running what works for them for long periods of time. | You probably can 't build the next Google on this, but a | lifestyle business? Certainly. Just look at Pinboard and | it's lack of enhancements or UI overhauls - and that's an | _online_ service. | pmontra wrote: | The traditional way to fund maintenance was to release a new | and better version of the product. Example, all the releases | of the various office suites from the days of MS-DOS up to | Windows up to the cloud. If sales decline, sell to a | competitor (good timing required) or close and switch to | something else. A company that paid salaries for 5-10 years | is still nothing to be ashamed of. | | In the case of Apple, keep selling new hardware. I can't | remember if they ever sold their software in the first years | of Macs or if it was bundled with the hardware. | AlexandrB wrote: | > I can't remember if they ever sold their software in the | first years of Macs or if it was bundled with the hardware. | | In the early OSX era they used to sell their office suite | separately. Eventually it got bundled with hardware for | free. They still sell some software, like Final Cut Pro. | MichaelZuo wrote: | Plenty of people are using copies of Word, Powerpoint, and | Excel 2003 just fine, which received literally zero | 'maintenance' for at least a decade or more depending on | personal preferences. | | For most software that can be sold in a box, without an | attached cloud service, this approach works. | | EDIT: Also some fraction would be using them on computers | that literally haven't been upgraded or connected to the | internet for a decade or more. | belugacat wrote: | It is amusing that your argument for software not needing | "maintenance" is pointing out 3 pieces of software that had | each received 20 years of maintenance by the time they | reached the year you picked, 2003. | crickey wrote: | It was also selling for 20 years. Its the same with | physicall products if it sels u will update and maintain | the product. | MichaelZuo wrote: | I've edited my comment since it appears your the third | person confused as to the possibility of using them on | older computers. | singlow wrote: | I think you are confused because the 2003 version of | those products had already had as many as 20 years of | maintenance, in the form of prior releases upon which | they were based. Word was first released in 1983 and | Excel in 1985. | MichaelZuo wrote: | The 1985 version of Excel was Mac only. The 2003 version | is about as closely related as iOS is to Mac System 7. | | If you don't understand Excel's history, it's better to | not make such a bizarre claim. | dboreham wrote: | > Plenty of people are using copies of Word, Powerpoint, | and Excel 2003 just fine | | Unless they're also using computers and OSes from 2003 | (spoiler -- they're not because those OSes wouldn't work | with today's internet), those people are benefiting from | untold efforts in the meantime to maintain their OS so it | has that compatibility with 20 year old user space code. | Vox_Leone wrote: | I have a Pentium 4 machine running Win XP in regular | operation since 2003. I use it to create content in | CorelDRAW 11 and AutoCAD 2004. | | That sweet sensation of being owner of what you paid for | comes as a bonus. | masukomi wrote: | if you think those aren't receiving maintenance you're not | paying attention or are ignorant as to how hard it is to | keep a complex app compiling as operating systems move | forward. | | Not receiving new features is VERY different from not | receiving maintenance. It is wholly implausible to believe | that there has been zero energy spent on keeping those | codebases working in the past 10 years. | civilized wrote: | I don't think you understand. Office 2003 (or earlier) | and similar products aren't constantly phoning home for | updates like more recent software. Millions of people | have had a single 100% static binary for these programs | running on their computer for many years. The ability to | phone home, if it exists at all, may even be broken or | disabled. | | This is in fact how all software worked until, I don't | know, about two decades ago? Things being patched was a | big deal, a voluntary manual process, and didn't happen | often. The update would even have a well-known name like | "Service Pack 2". | | The idea that all software must be constantly maintained | is recent and the assumption that it is necessary is | mostly self-imposed by the software business. Users don't | share this assumption, and in fact on many products, | updates are viewed mostly neutral to negatively, other | than perhaps critical security updates on products that | are used in connection to the internet or untrusted data. | intelVISA wrote: | Single static binary software, the blessed future we | never saw. | zer8k wrote: | As beautiful as it is, and for the all the problems | dynamic linking causes, the edges on single static binary | software are very, very sharp. | MichaelZuo wrote: | I'm not sure what to say to this... you can just buy an | old copy of Office 2003 on eBay, an old Windows XP | computer, and boot it up and try it out? | | You don't have to believe me, I imagine practically every | reader on HN has the means to verify this for themselves. | j1elo wrote: | That kind of rethoric doesn't fly too far... Your | original point was | | > _Plenty of people are using Word, Powerpoint, and Excel | 2003 just fine_ | | Are you claiming that a reasonable majority (for the sake | of discussion) of this plenty of people are using Office | 2003 _on Windows XP machines_?? | | I'd doubt it. More like there's plenty of people using | old software in _modern_ versions of Windows. The | maintenance work, of course, exists and has been done | indirectly, by Microsoft, in the development iterations | of Windows itself. | MichaelZuo wrote: | If you also include Windows 2000, Vista, and 7 computers | that weren't updated in the last decade, I think that | would be a sizeable fraction of all Office 2003 users in | 2023. | | Whether or not they make up the numerical majority of all | extant users is simply irrelevant to the point of 'Plenty | of people'. It's easily many, many, thousands. | yread wrote: | Sure you can do that. But look at the list of 60 | vulnerabilities with score 9+ that you're exposing | yourself to: | | https://www.cvedetails.com/vulnerability- | list.php?vendor_id=... | | So you can try it out but don't open any documents, or | run it while connected to the net. You'd better also not | insert any images. Have fun! | | We could also have a post "World where bad people don't | try to break your software" | crickey wrote: | You answered your own issues. Dont open untrusted | documents from the net. not running while connected to | the net seems mute as the software doesnt directly access | the internet. Seems like issues even the most up to date | software suffers from. | bena wrote: | Support for Office 2003 ended in 2014. Close to a decade | ago. No maintenance, no patches, no service packs, | nothing. No energy expended working on that codebase. | | Office 2016 is going EOL in two years. | | That's from Microsoft themselves. They do not hide these | facts or make it hard to find. | Lacerda69 wrote: | And? | | I find it mindboggling that a simple program like text | processors have to be continually updated for decades. | Just program it right once for god sakes. | adamc wrote: | You vastly underestimate the complexity involved. Also, | new attacks get discovered that were not even dreamed 20 | years ago. There is no "just get it right" when right is | measured by what we know, and that keeps changing. | nemo wrote: | >I find it mindboggling that a simple program like text | processors have to be continually updated for decades | | Your assumption that a word processor is a simple program | is something you might want to consider, at a low level | handling text rendering in a word processor is highly | complex work. Besides text encodings regularly evolving | and changing over the years especially in the pre-UTF-8 | world (but even with Unicode), there's also the reality | that security threats evolve over time, and once threats | are discovered old code that once seemed fine becomes | insecure and dangerous. In computing the reality is that | there's constant change driven by supporting a regularly | changing computing environment, security fixes, bug | fixes, increased computing power permitting new features | that are then implemented and new ideas appearing, et al. | Software will always be changing, that's the way things | are, there's good reasons for this. Trying to oppose that | reality with an unrealistic model that doesn't account | for the causes of change just leaves you misunderstanding | the way the industry works. | j45 wrote: | Unlike recent versions of Office, old ones didn't call | home, and Microsoft doesn't really have an idea of how | many copies of their software are still in use in some | cases. | ape4 wrote: | Funny you mentioned 2003 since that's the exact version Ms | Office I use ;) | pharrington wrote: | Somebody has to maintain the software, be it the devs or | the end users. | saint_fiasco wrote: | Microsoft also makes Windows, and Windows takes backwards | compatibility very seriously. | | Even if they don't work on maintaining Office 2003 | directly, they indirectly work very hard making sure every | subsequent version of Windows does not break Office 2003. | MichaelZuo wrote: | No, they are perfectly usable and functional even on | Windows XP or Vista or 7 computers that haven't been | touched or connected to the internet since 2012. | xNeil wrote: | That's not backward compatibility then - those are the | systems it was made for (Windows 7 would then have been | made backwards compatible for Office 2003). | | It's backward compatibility if Word 2003 runs on the | later Windows versions - like Windows 10 and 11. I don't | know the answer to that, but I'm sure someone here does. | MichaelZuo wrote: | Oh, I wasn't responding to the first point, of course | Microsoft takes backward compatibility seriously. | | Though it's possible to mix and match so the OS backwards | compatibility isn't the full story. | | i.e. a launch copy of Word 2003 works on later OS | updates, yet the final patch version of Word 2003 also | works on a 2009 launch copy of 7. | vishnugupta wrote: | I mean, sure, this is what all the business books, MBAs have | been saying since 60s. | | However, since then we have come to learn a _lot_ about | software. The most important of which is that software, just | like physical products, needs maintenance. The world is | constantly changing and evolving, and software has to keep up | otherwise it 'll become obsolete within couple of years. At the | very least it must be patched up with newly discovered security | threats. | | Just look at all the money/effort spent to make features | backward compatible, or army of engineers employed by companies | just to maintain existing software. | ryandrake wrote: | > At the very least it must be patched up with newly | discovered security threats. | | I'd say at the very _most_ it needs security updates. Too | much software changes just to change. UI redesigns for the | sake of redesign, cramming features that nobody wants so a | product owner can get promoted, adding telemetry and | analytics to chase metrics that no user cares about, adding | annoying notifications and popups to juice "engagement". I | pine for the days of desktop software, where I can wake up in | the morning and not be worried that some developer 1,000 | miles away from me changed my product out from under me | because developers gotta develop. | | Another benefit of software that doesn't change every week is | you can charge one time for it rather than these awful | subscription pricing that most software are switching to. | They justify subscriptions because "we have to keep paying | developers to develop." Not a problem that the user has, so | why should the user have to pay for it? | | Old, unchanged software is not obsolete. It's mature. | Bugfixes only, please. | mrlemke wrote: | Why would I pay my developers to do bug fixes if you've | only paid me once? Bug fixes are the user's problem, so why | should I have to pay for it? | ryandrake wrote: | Companies can bake the cost of one or two maintenance | releases and maybe one or two years of security releases | into the purchase price. I agree it's not reasonable to | expect lifetime updates from a one-time purchase. As long | as you're not doing heavy development on these | maintenance releases, the company's cost should be very | small. | | As a user-developer, I'd also be happy with being | provided the source (or un-linked object files, or the | equivalent for whatever language being used) after the | maintenance period was over, so I could continue applying | dependency security patches myself. | photonbeam wrote: | Because you sold a defective product | paulryanrogers wrote: | Depends on whether the bugs are because of preexisting | flaws or because the underlying platform has shifted. No | one can predict the future, and even OS vendors who once | took backward compatibility seriously may not in the | future. | ghaff wrote: | The design of MOST non-trivial products is refined over | time with no expectation that older versions will be | upgraded to the latest and greatest. Yes, material esp. | safety defects can lead to recalls but this is relatively | rare in the physical world. | scarface_74 wrote: | > Another benefit of software that doesn't change every | week is you can charge one time for it rather than these | awful subscription pricing that most software are switching | to. | | How do you pay developers to continuously fix bugs, provide | security updates and update their software when the | underlying hardware and operating system changes? | JohnFen wrote: | > How do you pay developers to continuously fix bugs, | provide security updates and update their software when | the underlying hardware and operating system changes? | | Have we really strayed so far that everyone's forgotten | how this is done? Security fixes and serious bug fixes | should always be free (At least going back N-1. You price | that work into the sale price to begin with), and you get | ongoing revenue by selling new versions. | scarface_74 wrote: | And if the person is happy with the current version "n" | that they were using, kept the same operating system | while you released n+1 and n+2 to stay compatible with | new operating systems then they decided to upgrade their | hardware and find out that their old software doesn't | work? | | They will still need to buy a new version or should that | be free? | | If the author of BBEdit never added a feature since 1991. | You would have still had to pay for new versions to run | on your PPC/Classic MacOS, OS X PPC, x86 Mac and now your | ARM Mac. | | Back in the "good old days" MS Office cost $595 for each | version if you had a Mac and Windows PC. | | Now it's $99/year for five users and you can run on your | Mac, Windows, iPad, iPhone, web, or Android device. | | The same for Photoshop. | | And you get continuous features added as the platform | vendor and software vendor add more capabilities. | swiftcoder wrote: | > and you get ongoing revenue by selling new versions | | This works exactly up until the moment that your software | is good enough that most of your userbase stops paying to | upgrade. Then you are dead in the water, and the software | becomes abandonned by design. | Frafabowa wrote: | Obviously that's bad for businesses - but it's great for | consumers! I think the question that's being asked is if | there's some business model out there that delivers what | customers want (the ability to just buy a finished | product once and have it work decades down the line, like | "pass it down to your kids" long) while also delivering | profits to shareholders. | | There's a reason farmers want the ability to repair their | own tractors without having to give John Deere an extra | cut, you know. | pc86 wrote: | > if there's some business model out there that delivers | what customers want ... while also delivering profits to | shareholders. | | Of course there is, but that's why software in a box cost | hundreds or _thousands_ of dollars per version, with | minimal bug or security updates thereafter. The grass is | always greener, yeah it 's a pain in the ass having a ton | of $10/mo subscriptions. But I'd much rather have that - | as both a consumer _and_ a developer - than have $800 | single-sale purchases. | scarface_74 wrote: | How is it good for consumers to have abandoned software | that is not compatible and never will be compatible with | newer operating systems? | | Two decades ago, for instance Apple was still selling PPC | based Macs. | drbawb wrote: | You emulate the abandonware, old OS and all. She kicked | the habit recently, but my sister preferred Word 5.1 for | Mac for a long time. That was a 68k program, which she | dutifully used _on a PC_ while Apple was busy shipping | iOS on ARM and Mac OS on x86. The Centris 610 is very | tired, but the software still works. (Well, not the | original copy. Those install floppies are _very dead._ ) | Software can be uniquely persistent, in a way physical | artifacts can't, so why are we so insistent on keeping | everyone on the upgrade treadmill? | | George R.R. Martin pretty famously uses WordStar on DOS. | I can't imagine it'd be some win for consumers (either | Martin personally, or downstream enjoyers of his books) | if he had to be on the latest internet-connected, ad- | infested, notification-riddled copy of Windows just so | that his OS and Office Suite could repeatedly check to | make sure he still has an active subscription and a valid | "digital entitlement." | | I still use Office 2010. (Though it gets increasingly | difficult to activate it, and it last received security | updates in 2020.) In 2010 I was using x86_64 (an Athlon | 64 X2), and today I'm using x86_64. Why should I upgrade? | It happens to still run on Windows 11, but I'd gladly | stuff it in a VM to continue using it. (I do use Office | <current 365 build> for work, so I can pretty confidently | say there is nothing worth paying for in there. The only | feature even remotely interesting is PowerQuery for | Excel, which is available as an add-in for Office 2010.) | scarface_74 wrote: | Well, my wife uses one my 5 user Office 365 subscription | licenses on her Mac. I use it on my iPad and phone. My | mom uses it on her Windows laptop and her iPad. | | We each get 1TB of online storage. | | Compare that to the $599 that Office for Mac use to cost | and that you could only use on one computer. | dcow wrote: | > Old, unchanged software is not obsolete. It's mature. | Bugfixes only, please. | | This assumes a waterfall approach to development which | implies multiple 6 month to year long development cycles. | | In reality, a mature stable project can receive monthly | updates, and an immature half-working project can be in | maintenance mode. Furthermore this may work for software | that should be seen and not heard doing its job in the | background without much user interaction, but for software | that users interact with regularly, the design needs to be | periodically refreshed to match current trends or users | will leave for the newer sexier product with fewer | features. We've seen this time and again. I have absolutely | experienced a mature product that was "finished" | (abandoned) like 4 OS version ago that just doesn't | run/work on the current OS version because the platform has | added new security controls, APIs, and/or UX expectations, | etc. No amount of security updates would fix that. | | So while I understand where you're coming from opining for | a world where we ship mature software and security updates | only, I don't think it's remotely realistic given the way | humans operate. | JohnFen wrote: | > In reality, a mature stable project can receive monthly | updates | | Software that gets frequent updates isn't "mature and | stable" by definition. It's constantly changing. | luluthefirst wrote: | In this context, stable means that it should not break, | not that it will not be updated anymore. The term for | what you are referring to is end-of-life. | dcow wrote: | > Software that gets frequent updates isn't "mature and | stable" by definition. It's constantly changing. | | That's simply not universally true and it's incredibly | naive to try and assert that it is. Obviously there are | examples of immature unstable software that receives | monthly updates, but it's not a tautology that monthly | updates imply immaturity. You either don't work in | software or haven't really thought this through. | | Stable means the software run reliably without major | issues and mature means it is a solution well adapted to | the problem domain and solves a problem with grace, tried | and true. Monthly updates might be "integrate support for | new technology/service (that didn't exist 6 months ago)" | or "support latest changes in macOS 14" or even "fix | issue that happens 0.01% of the time". _Other software | changes_ and you have to adapt, and no software ships bug | free. Being mature and stable means you have the time to | work on things that aren 't existential for your | product/business, like adding convenient support for some | sexy new service as a nice value bump or making sure | those 0.01% of your users aren't occasionally | encountering an annoying or frustrating issue. | ndriscoll wrote: | Even the security updates are often dubious. Software that | could be entirely local (with a system provided filesystem | backup/sync for data) adds "cloud" functionality so that it | can lock you into the SaaS subscription model, and now it's | got the network as an attack surface. It's self-justifying. | Even there though, it generally just talks to the vendor's | servers, and if you control the vendor's servers, you | probably have more direct attack routes than some http | client bug or some bug in an svg library that the vendor | uses for their logo. | | "Security" patches are something only checklist-driven | corporate IT (i.e. people who can't consider use-case) | ought to care about. For individuals, they're mostly a | cudgel to justify abusive practices and should be ignored. | sanderjd wrote: | So, this is true: | | > Too much software changes just to change. | | But it doesn't imply this: | | > I'd say at the very _most_ it needs security updates. | | What the parent said about "security updates at the very | least" is correct, and _sometimes_ that happens to also be | the very most updates that should be made. And sometimes it | 's that but _a little bit more_. And sometimes it 's that | and _a lot more_. | | The hard part is figuring out the right balance. And then, | figuring out how to staff in order to achieve that balance. | | The "only security updates" approach turns out to be among | the hardest to figure out how to staff for. Because the | idea is that this software is essentially complete upon | release, so the natural business model is to sell it that | way, for a one-time fixed price. And then with that revenue | structure, the natural cost structure is to move all the | staffing to a new project (or to build these kinds of | products with project-based contracts to begin with). | | But once you've accepted that you should at least be doing | updates for security (and I think this is correct in almost | all cases), well, now who is going to do those? You have a | recurring cost with a non-recurring revenue stream. You can | push down the recurring costs as far as possible, but | eventually this model just struggles to pencil out. At that | point, you'll probably decide to just stop all updates, | including security patches. | | This phenomenon is why most people making software seek a | business model with a recurring revenue stream. It's not an | accident that the days of boxed software were also the days | of rampant insecurity. | | _But_ , you're totally right that the next step in this is | often, "well if we have to have ongoing staffing and | recurring revenue, we need something for them to do besides | maintenance, so let's do UI refreshes and metrics and stuff | I guess". It's a test of leadership, to avoid that | temptation. Better products have better leadership that is | making better decisions about when it makes sense to do | more on a product and when it makes sense to mostly leave | it be. | throwbadubadu wrote: | > "security updates at the very least" is correct, and | sometimes that happens to also be the very most updates | that should be made. | | And a lot of those updates wouldn't be necessary of | software and tools wouldn't offer so much attack | surfaces, that they wouldn't need if they cared less | about those things as necessary features... | swiftcoder wrote: | The OS under your software is not static. MacOS programs | from 10 years ago rarely execute successfully. Windows | programs from 20 years ago might. Linux programs from 5 | years ago mostly don't unless you have access to source | code (and a certain willingness to patch it yourself). | pksebben wrote: | > because developers gotta develop. | | You're touching on the real problem, here. Software isn't | broken, it's just that the inherent issues in capital are | starting to become painfully clear in this context. | | I've been trying to find a term for "behavior focused on | maintaining your job when the need wouldn't exist without | such behavior". It's kinda tangential to artificial | scarcity but broader in scope, and if we don't have a term | for it, we need one badly. So much of our society's | resources are committed to solving problems that don't | exist, because the actual problem is "you need money to | live and for whatever reason the thing you do in the place | and time you are isn't necessary or desired". | rifty wrote: | > I've been trying to find a term for "behavior focused | on maintaining your job when the need wouldn't exist | without such behavior" | | The concept of self-preservation or calling it | superfluous self-preservation probably works here. But | perhaps saying auto-preservation conveys better the | sometimes lack of conscious intention that goes on in | these situations. | SoftTalker wrote: | On the other hand, the reality experienced by software | companies is that adding features is profitable. Joel | Spolsky talks about this in one of his old blog posts[1]: | "I can tell you that _nothing_ we have _ever_ done at Fog | Creek has increased our revenue more than releasing a new | version with more features. " | | It makes sense though, if software companies could make | just as much money doing less work, they certainly would. | | [1] https://www.joelonsoftware.com/2006/12/09/simplicity/ | HeyLaughingBoy wrote: | There's really nothing wrong with new features as long as | you understand that there's a certain subset of users who | don't want things to change. Maybe it's because people | are already trained on the current version, or they don't | want to have to upgrade machines just to run the new | feature set, or any of a thousand reasons you may not | have thought of. | | And then there are the "upgrades" that try to force you | to pay more. | | There was a dev tool that I purchased a couple years ago. | Don't remember the name. It was reasonably priced and | came with 1 year of support. A bit over a year later I | got a notification that they had put out an update, so I | downloaded it to take a look, only to find out that it | had deleted the version I had bought and my license | wouldn't transfer over. If I didn't now buy this new | version, not only could I not use it past the trial | period, but I'd lost the version I had before. | | Yeah, I was pissed. And the company really had trouble | understanding _why_ I was so pissed off by this behavior. | I did finally find out where I could download the version | I had before, but there went my entire workday. And the | product that previously I would recommend became | something I cautioned people to avoid! | philistine wrote: | The subset of people who don't want things to change are | running which OS exactly? User interface is just like any | other artistic field: it has fashion trends. Look at | something that's been around forever and is still | developed: BBEdit. Yeah sure the app has not changed a | *ton*, but its changed more than you think. Many fads in | OS X design (like drawers) had to be implemented and | later removed. | | Any successful piece of software cannot realistically | just stay still. It has to keep evolving with the trends | of user interface. The difficult part is doing it well. | BBEdit has managed it. | sophacles wrote: | >The subset of people who don't want things to change are | running which OS exactly? | | All of them? Hell I hate it when things change in a way | that forces me to give them attention _now_ rather than | when I have time. Nothing worse than doing an update and | having to rework my flow, scripts, and code just to be | productive again. Let me choose when I update my tools, | don 't force it on me just because your UI team found an | even more complicated and torturous way to make simple | things ugly and hard - I have my own work to do. | newaccount74 wrote: | The problem is that you generally can't support yourself | by just selling to existing customers; you need to keep | selling to new customers. | | And the market keeps evolving, so you need to evolve with | the market if you want to continue selling. | | If you do it slowly enough, and cautiously, then existing | customers can adapt. | | But if you stop updating your app, it's eventually going | to lose its appeal and will be forgotten. | jhbadger wrote: | I think this is kind of disproven by a feature that was | added to Microsoft Word in the 1990s (I don't think it is | still around, although I may be mistaken). It was called | "WordArt" and let the user do things like write the word | "shark" with the letters deformed so it looked like a | picture of a shark. Why would you want to do this? I have | no idea. It's just obvious that the people working on | Microsoft Word needed to add _something_ and just bug | fixes weren 't enough, I guess (although they still don't | have a reference management system which is why things | like EndNote still exist) | pmcp wrote: | I wonder if you are trolling or being serieus, because me | and literally everyone i know would use this feature | extensively. For powerpoints, school presentations, | birthday cards. 50% of the time I fired up Word, it would | be for that feature. | jhbadger wrote: | I seriously have never seen this used ever. But it sounds | like you are talking about children using it, which I | hadn't considered (I was already an adult in the 1990s). | HeyLaughingBoy wrote: | Are you kidding? That would actually make presentations | fun again. | dunham wrote: | > I'd say at the very most it needs security updates. | | and then you move the bar a little (although I agree): | | > Bugfixes only, please. | | I would also add updating to work with the current OS / | hardware. (I have unusable games that are a recompile away | from being usable.) | | But I agree with the rest of your points. Especially when, | in addition to asking you to fund new features, the new | features make the app worse for your use cases. | | However I don't know if the root cause is more accurately | described as "developers gotta develop" or "product | managers gotta produce". | ryandrake wrote: | Yea, I don't mean to target individual software | developers here. "Developers gotta develop" is commentary | on the entire industry, and all the contributors, | including developers, UI designers, product owners, QA, | executive sponsors. I remember hearing the saying | "Programmers are like beavers. Leave a beaver alone to | decide what to do and they'll just keep building dams, | regardless of the fact that their home is done." I don't | know if that's really true about beavers, but it's true | about software organizations. The whole software | development team will just continue working on the | software even long past the point where they're done. | JackMorgan wrote: | Software compatibility with current modern platforms is a | feature, and an owner of software isn't entitled to | forward compatibility any more than an owner of a car is | entitled to new parts as the old ones degrade. | | Software degradation is much like hardware degradation: | it happens with time as underlying platforms change. | harpiaharpyja wrote: | Software "maintenance" is kind of a self-fulfilling | prophecy. It's not required to break the old in order to | make something new, but unchecked scope creep results in | what used to work not working anymore, and thus the | artificial need for maintenance. | paulddraper wrote: | The reason that desktop world existed is because computing | was very localized. | | Now people use it in very interconnected ways. | chefandy wrote: | But interface updates _do_ meaningfully help many people. | | Most people in engineering roles think the job is done when | the engineering is done, and the maintenance is unnecessary | unless it's necessary for stability or security. That's not | limited to software, either. The fact is, to the vast | majority of non-developer software users, an improved | workflow, more intuitive, or yes, even more attractive | interface makes more of a difference than moderate | performance upgrades or minor stability improvements. | | To a developer, interfaces are a way to interact with with | software, like an API for humans. To everyone else, the | interface _is_ the software. Old interfaces are as or more | usable to _you_ because _you_ have a sophisticated mental | model of software and a high tolerance for logical | complexity. These dreaded designers ' profession is | figuring out how people who don't have those things can | most easily solve their problem with the tool you built. | | Car controls would look a lot different if the engineers | maintained control over the available controls without | designer input. They might intuitively understand that the | array of controls that change fuel injection parameters | should only be used in certain instances, but they liked | having them _right there_ just in case. When told that they | 'd just confuse average drivers and should probably be | hidden, they might argue, "I explained to my 6 year old | nephew how more or less air can affect engine preformance." | Multiply that by the dozen internal systems they want to | control or get real time data from. A designer world | recognize that this would confuse most drivers for little | benefit and hide everything but the things most drivers | need to find and parse instantly... And they would be met | with the same heavy sighs and eyerolls that software | designers regularly get from developers. | | Designers are in the organization because they can do | things that developers can't. They make developers work | vastly more useful to the world because the way someone | solves their problem is as or more important than it being | optimally solved using the smallest amount of available | resources with 5 9s of reliability instead of 3. | | And that's why, in the overwhelming majority of cases, end- | user-facing commercial software with professionally | designed UIs and someone looking at UX on a whole will | dominate FOSS alternatives while tools targeted at | developers and other technical people do as well or better, | and the commercial equivalents. | squid_fm wrote: | Without solid designers most software would be completely | unusable to the majority of people. | | It is really easy to get caught in the trap that YOU are | the end-user, but a couple user interviews will quickly | shatter that reality. | HeyLaughingBoy wrote: | > otherwise it'll become obsolete within couple of years | | I mean, sure, this is what all the software developers have | been saying... | | In the meantime, I'm constantly seeing users, even here on | HN, complaining about how their favorite software tools are | changing. Users the world over annoyed at SaaS, and pining | for installable software that they can just put on a machine | and never have to worry about forced upgrades or annual | maintenance fees, etc., or even the convenience of not | needing an internet connection for it to work. | | The software world has never been black and white. There are | product niches, and also use-case niches. You could probably | make a good business by choosing something that's only | available as SaaS and releasing a local-only version of it. | _fizz_buzz_ wrote: | We build power electronics and our machines also have lots of | software in them. People that only work in software have no | idea what a difference a software bug is compared to a | hardware bug. Things we can solve in software means someone | remotes into the machine and goes home to their family at the | end of the day. Hardware problems usually means the engineer | goes home packs a bag, gets a plane ticket, is away from the | family for a week and hopefully we figured out remotely, | correctly what the real issue is. I did two transatlantic | flights this year because there was an issue with a >$5 | component on a circuit board. | rightbyte wrote: | If your software need security maintainance it mostly has a | failed architecture from the get go. | | Like 9/10 apps need no internet connectivity at all, unless | they are spyware of course, which most commercial apps are | nowadays. | johnny99k wrote: | "If your software need security maintainance it mostly has | a failed architecture from the get go." | | There are plenty of open source libraries, that many | software developers used in their applications, that have | had to have security updates. No software will be 100% | secure. | | "Like 9/10 apps need no internet connectivity at all" | | This might have been true 10 years ago. Almost all apps | people want need internet connectivity. | rightbyte wrote: | Software that does not interact with remote computers is | 100% secure. You just got the risk when loading malicious | save files or what ever, but the floppy disk kind of | viruses is a whole other level of security risk and the | user need to load the files. It doesn't just happen (I | know some Windows computers could get infected by merely | plugging in some USB stick, but you get my point). | | The whole connectivity thing is the fundamental problem. | Transferring files between devices have never been as | easy as during the floppy disk days. Usability is not the | driving factor behind forcing the internet into | everything. | TheMode wrote: | The problem then isn't that people refuse to pay for | software, but that it needs permanent maintenance. Feels like | a lot of busy-work. | underdeserver wrote: | Maintenance costs are (mostly) not marginal though - it's not | more expensive to maintain something if more users are using | it. | | Take into account maintenance when pricing your software. | causi wrote: | _otherwise it 'll become obsolete within couple of years. At | the very least it must be patched up with newly discovered | security threats._ | | Only if it talks to the internet. I have plenty of software I | downloaded over a decade ago that has no internet access and | runs perfectly fine on Windows 11. Much of it is even older | than that. Just stop trying to cram social media integration | into your label-making program and it gets a lot easier. | paulddraper wrote: | > only if it talks to the internet | | So.... Most software. | | Agreed | JohnFen wrote: | Probably depends on the user, honestly. Most of the | software I use doesn't need to talk to the internet. A | lot of it _wants_ to, but that 's a different thing. | swiftcoder wrote: | It may be an unpopular opinion, but most of that software | should just live in the browser if it's actually reliant | on the cloud. | JohnFen wrote: | > The world is constantly changing and evolving, and software | has to keep up otherwise it'll become obsolete within couple | of years. | | There's some truth to this, but I think this factor is | usually dramatically overstated. At least, most of the | software I use doesn't need to constantly change. The | majority of software updates I see are unnecessary, and many | of them are undesirable. | themadturk wrote: | A company I worked for 12 years ago was using a version of | Microsoft Navision (now Microsoft Dynamics or something). | They hadn't upgraded for several years. Upgrading would | have meant a bunch of workstations would have needed to use | newer versions of Windows beyond XP. Navision was largely | unsupported (only by a consultant, not by MS) and of course | the workstations were dangerously behind (yes, we were | definitely on the internet). But to the users and the owner | of the company, everything was working. We had very few | problems...EDI was coming in and going out, packages were | packed and shipped, inventory and accounting were up to | date. It felt to me like things were held together with | chewing gum and duct tape, and we were one hard drive | failure from disaster, but from the company's bottom line, | nothing was broken. | | I left before they upgraded anything, and they're still in | business, so I guess it worked out. But it proves that not | everything has to change to continue to work. | zokier wrote: | > The most important of which is that software, just like | physical products, needs maintenance. The world is constantly | changing and evolving, and software has to keep up otherwise | it'll become obsolete within couple of years. At the very | least it must be patched up with newly discovered security | threats. | | I feel this is largely being overstated point, or rather that | in reality majority of important patches for software is due | shoddy quality of it originally rather than external changes. | Most security issues are rehashes of common well-known | attacks rather than completely novel discoveries. Especially | on desktop the platform churn is pretty low, windows happily | runs like decades old binaries, and on Linux desktop we have | this one major breakage happening that is Wayland but | otherwise well-written decades old code is at least source | compatible if not binary compatible (although even that is | not that far-fetched...). | shon wrote: | Software margins are good, especially compared to physical | things. However, the marginal cost is far from zero. It scales | with # and variety of users. Today, all software comes with | complex dependencies. | | Take for example any mobile app. Apps require constant upgrades | to keep up with the hardware and software changes on the | platforms. You can't just build an iPhone app and leave it | alone to be enjoyed by people. I've tried, within a year or two | there will be changes that require developer work, if you don't | keep it maintained, it will start to crash and function poorly, | Apple, for example, tracks everything and will start with de- | boosting search results for your app and end with removing it | from the platform entirely. | | Google is the same. I've tried, I built a Top 25 RPG and got | busy with other things. It went from Top 25 to deplatformed in | less 5 years because unmaintained software just doesn't work in | most cases today. | | Software is more complex now. All software is a conglomeration | of lots of other software: frameworks, platform tools, | libraries, APIs, etc. | | Another example: Flash | | Another example: All the AI software being written on top of | the OpenAI API will be broken in a year or two as they roll new | versions of the API and deprecate the old. | | Software doesn't just work anymore. The platform that executes | it is constantly changing. | david422 wrote: | > You can't just build an iPhone app and leave it alone to be | enjoyed by people. I've tried, within a year or two there | will be changes that require developer work, if you don't | keep it maintained, it will start to crash and function | poorly | | My favorite is when a new Apple update breaks your app, so | you identify where the issue is and make a small update, but | now Apple rejects your update because of some other arbitrary | guidelines it's changed, so you then have to start down that | rabbit hole. | JohnFen wrote: | > Software doesn't just work anymore. The platform that | executes it is constantly changing. | | It depends on the software. But where this is true, it's not | because of some innate nature of software, it's because of | business decisions software companies have made. | hinkley wrote: | This logic has always bothered me a little and I've never | understood why, until recently. | | The fact of marginal cost results in a lot of software being | written that otherwise never would have been. After all, the | difficulty of solving a problem for myself often doesn't offset | the trouble of making a reusable solution. It's only through | having other people use it or pay for it that it becomes | worthwhile. | | Randall Munroe's chart is incomplete because it thinks too | locally. | cscheid wrote: | > Software has no marginal cost. | | Maybe you've never experienced the difference between writing | software for 1000 people and writing software for 1M people, or | (I imagine) 1B. The marginal per-person cost of software is not | on shipping. It's on "what kind of weird shit will I now have | to do because 1M is a lot of chances for my software to break | weirdly, and people have paid for it" | | > You don't have to worry about quality control and returns. | | You don't have to worry about quality control and returns if | you don't care about quality control or returns. | therealdrag0 wrote: | I suspect it's less about chances to break due to dice rolls | and more chances to not meet the feature/requirements that | change based on varying contexts of users, which create a lot | of legal and integration and reqs which require lots of code | and maintenance. | chromoblob wrote: | As N of people - [?], chances for software to break - finite | maximum. And for good enough software you should consider | that maximum already regardless of the number of users. | cscheid wrote: | > And for good enough software you should consider that | maximum already for any number of users. | | I don't believe such software exists. (And, to be clear, | I'm writing from direct, day-job experience.) | | EDIT: I take it back. SQLite, cURL. Maybe. | | EDIT2: I can't reply to the SEL4 response, so here goes. | I'm a huge fan of verification tools, but consider the | Spectre class of bugs. Verification is always done wrt a | mathematical model that you've defined after inspecting the | world and writing down the properties you want to track. | But the world changes, and the chance that the world | changes increases with the number of users of your | software. That's the nature of the beast. | chromoblob wrote: | seL4 is a formally verified OS kernel. | https://sel4.systems/About/ | chromoblob wrote: | Spectre is a bug in the processor, not in the software. I | agree that when you're stuck with unfinalized buggy | processors, adding mitigations in software is reasonable. | But the processor could be finalized too. | | When I had a reply I couldn't reply to, I opened the | reply separately in a new tab, and there I could reply to | it, try this. | cscheid wrote: | > Spectre is a bug in the processor, not in the software. | | It's a bug in the processor that causes a bug in the | software. It's not a bug in your idealized mathematical | model, but try telling that to the people who paid you | not to leak private keys. | | I see my job as an engineer to be to create a product | that satisfies the user's expectations (which in this | case are eminently reasonable). It matters not one bit | that I can point the finger to the chipmakers. I'm still | selling something that I now learned doesn't do what I | said it would. It's still on me to fix it the best I can. | If I care about the product quality, that is. | chromoblob wrote: | The program must not show bugs when run on a hardware | with unforeseeable bugs, you call this reasonable? | thfuran wrote: | If you buy a car and the airbags randomly deploy, would | you consider it reasonable for the manufacturer to | respond "oh, yeah, that'll happen if you drive it on | roads rougher than polished stainless steel. You should | only be driving on polished roadways"? | chromoblob wrote: | If this requirement was known to me before I bought, | sure. | | I think that this is a bad analogy to hardware, though. | Polished steel roads are unreasonable to ask for, but | bugless processors are reasonable to ask for. | thfuran wrote: | No, they aren't. You can only buy the buggy processors | that exist, not notional bugless ones. | cscheid wrote: | And yet that's what every good engineer did when Spectre | came out. Same with the Pentium fdiv bugs, and same with | a host of microcode bugs that come up all the time. | | Not my business to decide what you think is reasonable. | That's just what happens in the world, and what (in my | view) good engineers sign up for. | chromoblob wrote: | The choice is between letting hardware be not finalized | and letting that force software to be non-finalizable, | and letting software be finalizable and forcing the | hardware to be finalized too. I like latter more. | Finalized hardware is better by itself as well. | cscheid wrote: | > The choice | | What choice? I have to fix bugs today as they come. | ChadNauseam wrote: | We would all like bug-free hardware, but we won't get it | and our job is to write good software in the environment | we were given | chromoblob wrote: | > we won't get it | | Why do you think so? | hinkley wrote: | An important philosophical observation is that in a world | of 7 billion people, "miracles" are happening to thousands | of people every day. | | I'm software we deal more with curses than miracles. Those | happen every day too. | ysavir wrote: | That's applicable to websites, where you have to handle | requests from all your users, and more users means more | requests to handle. | | But if we're talking about plain old regular software, | something that needs no server to operate, and functions | perfectly fine offline, something like, say, Photoshop, how | different is the impact on the manufacturer when the software | is used by 1k users, 1M users, and 1B users? | | Yes, having 1M or 1B users means more opportunities for the | bugs to surface and for people do be upset with the product. | But do those scenarios impact the quality of the product for | other users? Does they introduce unseen costs to the | manufacturer? Do they make the product unprofitable or | unsuccessful in anyway? Or does it mean that the manufacturer | will have to refund 0.1% of their sales, and only benefit | from the 99.9% of sales where the product worked as expected? | hinkley wrote: | Even when customers run software on their own machines, you | have to deal with bugs that only occur in rare occasions | because your giant user base finds them all. Plus now | you're running in unknowable environments that you have to | debug via telephone (the object or the children's game or | both). | raisedbyninjas wrote: | Beyond bugs, scaling your MVP to 1B users will mean | expanding your userbase beyond English speaking Americans. | This requires upgrades to internationalization, | accessibility, possibly compliance with international laws | and 3rd party licensing changes per region. Multilingual | support staff and international payments processing. With a | userbase this large, expect to be sued by people around the | world, so you'll need region-specific legal services. Some | of these issues just require money and non-technical staff | and don't directly impact the user experience aside from | diverting resources away from building features and fixing | bugs for your original userbase. | ndriscoll wrote: | There are apparently 2B English speakers in the world, so | you could in principle get away with no | internationalization and have 1B users. The other things | are more a cost of operating a multi-national business, | and not a marginal cost of the software as such. You | could also in principle scale to ~300M users (or ~100M | households) without worrying about international issues | by sticking to the US only. | TheCoelacanth wrote: | Just because someone speaks some English, doesn't mean | that they wouldn't prefer to use software in their native | language. | | Try selling English-only software in Europe and you | generally won't get very far. | ysavir wrote: | Sure, but these aren't business model problems, they're | business growth problems. The concern wasn't how to find | 1B users in the world (and what do you have to do to get | their money), it's whether scaling to 1B users inherently | breaks the product, not just for individual users, but | for all users. | | If a company was only able to sell 2.6M copies of their | digital software before running to expansion problems... | good for them! That's a lot of sales and they probably | made a great deal off of those sales. Sure, they can grow | to 1B users, but they don't have to. There's no | requirement for them to do that other than _choosing_ to | expand into those markets, and that 's strictly optional. | The business model is doing fine, there's no need to | adopt a recurring payment system for ongoing maintenance. | | And let's be honest, even if they do choose to expand | into those other markets, the cost to convert the | existing product to work in those markets is most likely | less than the money they'll earn from selling in those | markets, so... is there really a need for recurring | payments to support maintenance? Will one-payment sale | structures inherently fail to make the product profitable | in a given market? | hinkley wrote: | You can tell the people who have never run a business or | have worked at one small enough that they see everything. | Support staff are not free. Project managers and | salespeople can't keep up with meetings and start | sprouting assistants and coworkers. Customers are | expensive, especially upset customers. So then the | developers have to spend a lot more time making sure | customers don't get upset. | cscheid wrote: | > how different is the impact on the manufacturer when the | software is used by 1k users, 1M users, and 1B users? | | _very different_, when the user's environment is different. | And 1) you haven't seen shit if you think you can perfectly | control the user's environment. 2) every new user is a | chance for the environment to bite you. | | > Do they make the product unprofitable or unsuccessful in | anyway? | | You do your engineer best to try and fight that. But | there's absolutely a marginal cost, which is what I was | responding to. | ysavir wrote: | > _very different_, when the user's environment is | different. And 1) you haven't seen shit if you think you | can perfectly control the user's environment. 2) every | new user is a chance for the environment to bite you. | | Can you provide some examples of this? I'd like more info | here, because off of the top of my head, I can think of | the following counter-examples: | | 1. This isn't a new problem. User environment has been an | issue ever since software as an industry was born. | Specifying minimum specs is a pretty typical thing. And | while I don't have depth of knowledge on these challenges | or their history, my understanding is that it's only | become less of a factor over time. So why is digital | software different in this regard? If the industry was | able to sustain itself before it went digital, what about | the change to digital makes it unsustainable now? | | 2. Computer games, which are probably a good candidate | for the most resource-heavy programs that need an | appropriate environment, still largely adhere to a pay | once business model. Doesn't this indicate that offline | experiences aren't affected by environment to such a | degree that a single payment business model isn't | problematic? | | > You do your engineer best to try and fight that. But | there's absolutely a marginal cost, which is what I was | responding to. | | It surely has a marginal cost. But is that cost | significant, is the question. In particular, significant | enough to warrant a recurring payment business model. | cscheid wrote: | > It surely has a marginal cost. But is that cost | significant, is the question. In particular, significant | enough to warrant a recurring payment business model. | | I think you're assuming more of my answer than what I | gave. That's fair given that this is the point of the | article, but it's not mine. I'm very specifically only | responding to "is there a per-user marginal cost on | software?", and my answer is most definitely yes. | | To warrant a recurring payment business model, I think | the right question to ask is "Is there a per user-year | marginal cost on software?", and now the answer is in my | view, much more complicated and domain-specific. Worse | yet, I think that there's perverse incentives at play | here in recurring payments. | ysavir wrote: | > I think you're assuming more of my answer than what I | gave. That's fair given that this is the point of the | article, but it's not mine. I'm very specifically only | responding to "is there a per-user marginal cost on | software?", and my answer is most definitely yes. | | Fair, but I feel it's disingenuous to ignore the context | the original comment was written in (the context of the | article) and try to argue against a specific point in the | post as if it was made without that original context. The | sentence may have lacked inherent context, but it was | supporting the key points the GP was making in response | to the article. It wasn't designed to stand alone. | | Given, I'm not the author of that post so entirely | possible they _were_ intending for it to stand alone, but | I think it would still be better to see if that was | intent rather than to assume so and antagonize what they | were saying. | thfuran wrote: | >But if we're talking about plain old regular software, | something that needs no server to operate, and functions | perfectly fine offline | | The main product at work is a desktop application. That | means that every OS version / hardware configuration of | every platform that any user might install it on can have | its own bugs. It means that we support multiple major | versions rather than being able to just always deploy the | latest version. It means that a user might want to have | multiple versions of the software installed side-by-side on | the same machine. It doesn't change the fact that more | users means more use cases. | mschuster91 wrote: | > But do those scenarios impact the quality of the product | for other users? | | Absolutely. Anything involving internationalization is an | open invitation for _very_ weird edge cases. Some languages | (Hebrew!) are written right-to-left, some require more than | one byte to store (Japanese, Chinese), time formats and | time zones vary, some write currencies with the symbol in | the front (US dollar) and some at the end (Euro). | | If all your testing was done by Americans speaking English, | the only thing you may stumble upon is timezones. If you're | in Europe, timezones won't be much of an issue (as almost | everyone is on CET), but you may find out that, whoops, | Windows localizes certain path elements like C:\Users. | | On top of that, a constant pain point in support is | displays. Most Windows users are on a 1080p screen on their | laptop, but may plug in their new 4K monitor and notice | that your UI is completely illegible because it doesn't | respect DPI settings. Or you thought you supported variable | DPI, but never planned on a user stretching your window | across two screens with different DPI settings. Or monitors | use different color profiles or gamma settings and users | complaining about that. | hinkley wrote: | Software has a somewhat inverse relationship to scale as | manufacturing. For manufacturing the first one costs | millions, and each one after costs hundreds for a time. As | you get better you winnow away the equipment or maintenance | costs and prices drop. | | Software use cases experience combinatorics, and almost all | useful algorithms have log(n) runtime. Even when Knuth says | they are O(1), physics or EE say he's wrong. There are no | economies of scale. Racks don't get cheaper when you run out | of network ports. Cooling doesn't get cheaper when you run | out of roof. Things that failed one time in a million calls | now happen every hour instead of twice a month, and actually | have to be fixed. | | It's death by a million cuts. | j45 wrote: | Software can be easier than physical products if kept simple, | because the complexity arrives on it's own anyways. | | Each line of code is a burden of future maintenance. | sharemywin wrote: | This completely ignores the cost of support. | | - How does this feature work? | | - How does the software do this? | | - you said it does this and it doesn't why? | | - can make the software do this? | | Each one of these questions cost money to answer and needs | someone to hand hold the user. especially if they are a non- | technical business user. | supportengineer wrote: | In software you can make an excellent product and still fail, | sadly. | pjc50 wrote: | The problem with software's non-physical nature is that it has | runaway market dominance issues. Software, especially software | that interacts with other software, tends to be _either_ open- | source maintained by a "community" _or_ a thinly veiled world | domination plan. | prepend wrote: | That's a feature, not a bug, I think. | | Low barrier to entry is really important for new software. So | it's this struggle with some orgs trying to increase lock-in | (Microsoft, Oracle, etc) and a constant stream of new | products taking off, dominating the world, and getting | knocked off themselves. | amelius wrote: | > Software is easier to produce, sell, and distribute than any | physical product. | | This is exactly why people should pay for software: consumption | of physical goods destroys the planet. Money spent on software | can't be spent on destroying the environment. | | Ban ads*, make people pay for content and software and save the | planet. Win-win-win. | | * most of them anyways | davidw wrote: | Software is mostly a non-rivalrous good: | https://en.wikipedia.org/wiki/Rivalry_(economics) although it | becomes a little bit more that way when it's hosted, rather | than distributed via downloads or something, depending on the | load it puts on a server. | | It is excludable, but more so with SaaS type things: | https://en.wikipedia.org/wiki/Excludability | scarface_74 wrote: | > still blows my mind how much easier it is to run a business | that deals with bytes instead of atoms | | That must be why most software startups succeed. | bob1029 wrote: | > In software the hard part is making an excellent product | | I'd argue in _all domains_ , the hard part is making an | excellent product. | | There are virtually zero real-world constraints you can | leverage as excuses in the domain of software, other than the | original idea was bad or you have really bad people around the | idea. Most of the software ideas I have encountered in my | career are fantastic. It's not hard to describe what a high | quality product experience is like if you are a domain expert | and have suffered the gauntlet for 30+ years. The part that | always seems to go straight to hell is the implementation of | the idea. | | I suspect most software projects go bad because there are too | many layers of separation between participants. In physical | products, substantially more direct interaction is required to | get things done. With software products, you can isolate | everyone into different multiverses as long as they are pushing | PRs to the same GitHub repo (and sometimes not even the repo is | shared...). Over time, these silos ultimately ruin any sense of | ownership and quality in the product. | | It is quite tragic - while on one hand software is the most | accessible form of human enterprise ever, it is also the | easiest to do wrong. Having no constraints seems like win-win | at first, but it is absolutely a double-edged sword. In my | view, the best software company CTOs are the ones who | intentionally add as many artificial constraints as they can to | the technology and process. Do more with less. Force lateral | thinking. Make the product people go back to the customer and | say things like "we actually can't do that because of a | technology policy" instead of pretending like an unlimited | infinity of things is always possible. | icepat wrote: | > You don't have to worry about quality control | | I'm not sure exactly what you mean by this, as a large part of | software development is QA testing, and validation. Which is a | form of quality control. | dboreham wrote: | Parent means quality control in the context of the supply | chain. Still wrong imho, since you need to at least maintain | a zip file in someone's CDN, and those folks have to maintain | their CDN QoS. | labcomputer wrote: | When you manufacture the physical widget, manufacturing | tolerances mean that not every widget is the same. There are | variations in the as-produced widgets. | | You need a QA/QC process to identify units which are too far | out of tolerance and either remove them from the pipeline or | remediate them. You also need to track trends in the measured | tolerances to proactively fix your production equipment. | | In the software world, that's trivially easy. Your CI pipe | publishes an artifact and then every user gets a bit-perfect | copy of that artifact. Your entire QC is just: Users compare | the artifact's checksum to the expected checksum. It | essentially always matches because we use things like TCP to | copy the data. | | The type of QA you're talking about is also required for | physical widgets. | chinchilla2020 wrote: | Yes. Software is a low-capital business and many people in tech | don't want to believe it. | | A few offices, macbooks, and data center space is very cheap | compared to building a manufacturing plant. | | On the other side, what tech people understand that the general | public does not... is that software has a healthy dose of | maintenance and operational costs when it scales. Not a | _massive_ cost, but higher than zero - which is what most MBAs | think the maintenance cost is. | gmerc wrote: | In an industry full of unchecked monopolists, piracy takes the | role of providing the a reasonable price ceiling at which | people switch away from bad but monopolized products | the_lonely_road wrote: | I usually consider myself a decently smart individual but damnit | this has me questioning that... | | I read through your landing page and your how-it-works page and I | am still...confused. That it ends on a hand wavey "we haven't | solved this part yet" statement does not inspire confidence. | | As best I can tell you are going to take a lot of open software | and gatekeep it behind a paywall but each user only has to pay | once...to someone...and then they can access all of the software | behind that gate. So you are trying to make an ecosystem of | software that can only be accessed by people that have paid some | money at least once? | lnxg33k1 wrote: | I considered myself normal functioning, but after reading the | landing page I think a few braincells just hanged themselves | robalni wrote: | This is my project, so if you have questions, I can answer them | in this thread. | nebulous1 wrote: | I feel like the overall system should be clearer. For instance | it's not clear how the developers get credits or whether | developer accounts are somehow authenticated as representing a | genuine entity. | | In the opening statement of the site the idea of merely | trusting the user without copy protection is completely | ignored, but without more details it's not clear if the | proposed system is any better. | rifty wrote: | - What do you expect open source developers to charge at | minimum for access to the catalog in order to make this make | sense to do at all? | | If people subscribe once and access everything, it seems like | they'd need to charge a lot to make it a worthwhile co-op to | participate in. It feels like the amount they would have to | charge would become pretty financially restrictive to access | the code and not in the interests of someone who wanted to open | source in the first place... | | - How does this handle the scenario of a developer | disappearing? | | Does everyone who had access through that developer continue to | have access? | | It seems since payment processing is handled by individual | developers, no longer would people have to pay for access to | the whole catalog. Does this now mean over the long term you | are handling an ever increase supply of people with access who | do not pay but can transfer their access to others for free? | | - How does this handle the scenario of developers with | subscribers who are supposed to pay a reoccurring payment but | have stopped? | | Does the developer have the ability to remove access to the | catalog from specific subscribers? | | If the developers have the ability to remove subscribers at | will, doesn't this disincentivize paying at all because paying | gives you no security in your access you just bought? What is | your plan to arbitrate this without access to primary payment | information to confirm who is right? | | - It seems like although decentralized, this approximates to | the journal model but for code? Is this your intention? | robalni wrote: | > - What do you expect open source developers to charge at | minimum for access to the catalog in order to make this make | sense to do at all? | | > If people subscribe once and access everything, it seems | like they'd need to charge a lot to make it a worthwhile co- | op to participate in. | | I have thought about this a bit and yes, when this thing | grows, the subscriptions will be worth more and more. I | haven't really done any calculations though because it's | really hard to know what things will be like. Anyway, let's | try one: | | Let's say there are 100 developers (individuals) and a | developer wants $4000 per month. Then if we want a | subscription to be $5 per month or maybe we could allow it to | be $10, the number of subscribers per developer would have to | be 100 * 4000 / 10 / 100 or just 4000/10 = 400. So I guess as | long as the number of subscribers are a few hundreds times | more than the number of developers (individuals), it could | work. | | > - How does this handle the scenario of a developer | disappearing? | | Interesting question; I have not thought about that. | Developers register and unregister the subscriptions so | hopefully they would unregister their subscriptions before | they disappear. If they don't do that, it could be forced by | the system but there would have to be rules about that then | so everybody knows what will happen. | | > Does the developer have the ability to remove access to the | catalog from specific subscribers? | | Yes, they can register and unregister subscriptions as much | as they want. | | > If the developers have the ability to remove subscribers at | will, doesn't this disincentivize paying at all because | paying gives you no security in your access you just bought? | What is your plan to arbitrate this without access to primary | payment information to confirm who is right? | | That is between the buyer and the seller. If you buy | something and you don't get what you bought, you would try to | solve that with the seller. Of cource people can complain to | 1Sub too and then maybe the other developers will lose trust | in that developer and they can be kicked out. | | > - It seems like although decentralized, this approximates | to the journal model but for code? Is this your intention? | | I have not thought much about the journal model but I can see | how this is similar. My main vision has been tax that | everyone who wants to be a citizen pays so that they then can | enjoy things that are not sold directly to people. | Kinrany wrote: | Why would developers use this over just asking for money? | | What are you going to do about people asking for 1 cent to join | the network? | robalni wrote: | > Why would developers use this over just asking for money? | | More people should want to pay if they use this system | because if you just ask for money, you either don't give | anything in return (donations) or you give access to your | stuff, but with this system, the user gets access to | everything that uses this system. | | > What are you going to do about people asking for 1 cent to | join the network? | | Developers can sell subscriptions for 1 cent but since they | have a limited number of subscriptions to sell, they will not | make a lot of money that way. | | If you mean 1 cent to join as a developer, that is free; it's | about trust. This should be a cooperation between developers | who trust each other. | Kinrany wrote: | > limited number of subscriptions to sell | | Oh, I don't remember the website mentioning this. How does | this work, and what are the implications? | robalni wrote: | > Oh, I don't remember the website mentioning this. How | does this work, and what are the implications? | | You can read about it here (bottom): | https://1sub.dev/about/how-it-works | | It means that there is a supply/demand that influences | what price the subscriptions can be sold for. Developers | have a limited number of "credits" that can be turned | into subscriptions. They can get more credits by making | people subscribe through their links. There is also a | plan that the credits will be multiplied and grow with | time in order to keep the prices on a sane level. | bronxpockfabz wrote: | > As a developer you sell subscriptions independently; you set | the price, handle the money and do all of the interactions with | the customer. Then you register the subscription in the system | by using a simple API. | | What prevents me, as a rogue actor, from just adding all my | mates to the database without them paying me anything? Would | they get access to all other software from the developers who | take part in this affair? | robalni wrote: | > What prevents me, as a rogue actor, from just adding all my | mates to the database without them paying me anything? Would | they get access to all other software from the developers who | take part in this affair? | | If you are not a trusted developer in the system then the API | key prevents you. | | If you are a trusted developer, then you can give away as | many subscriptions for free as you like but you only have a | limited number of subscriptions to sell so you will not make | as much money that way. | rokhayakebe wrote: | So someone can subscribe to a 0.99/month product and use | several 19.99/month products? | robalni wrote: | > So someone can subscribe to a 0.99/month product and use | several 19.99/month products? | | Yes, a developer can sell the subscriptions for very cheap | but then they will probably quickly run out of subscriptions | (there is a limited number) and then wish they had sold them | for more. | | Also, the subscription is not really tied to any product; | think of it more as a subscription to free software in | general, that can be sold by different resellers (the | developers). | spuz wrote: | The whole website is very confusing. Why would a user want to | subscribe to only one developer? Why does subscribing to one | developer give access to all developers? Why not put yourself | in the middle and offer a subscription to "1Sub.dev" and give | users the same benefits? | | What does it mean to "give access to downloads and other | resources"? What kind of downloads and resources? | | Can you give some examples of services that exist that you | think don't work well enough? | robalni wrote: | > Why would a user want to subscribe to only one developer? | | Subscribing to one is easier than subscribing to many. There | is less friction and the user gets more for that | subscription. | | > Why does subscribing to one developer give access to all | developers? | | All developers (and everyone else) can add subscription | checks to whatever they like that will let only subscribers | pass. | | > Why not put yourself in the middle and offer a subscription | to "1Sub.dev" and give users the same benefits? | | Then they would all have to pay me. I don't want that. | Someone could have something against paying me. Maybe the | payment methods I offer doesn't work for someone. | Distributing payments seems like the only right thing to do. | | > What does it mean to "give access to downloads and other | resources"? What kind of downloads and resources? | | It could be anything. Here is an example of a paywall for | this comments page that will only let subscribers follow the | link: https://1sub.dev/link?u=https://news. | ycombinator.com/item?id%3D&s=p_GonuAYEe0&k=&n=hK5ZOXymlHi5s2E | s&a=a.18 | | > Can you give some examples of services that exist that you | think don't work well enough? | | I don't know what kind of services you mean. | spuz wrote: | I'm very confused about how the distributed payment system | would work. How much would a subscription cost for a user | and how much would a developer see of that? | | > I don't know what kind of services you mean. | | You write on your website: "Why this is better than the | alternatives" | | If you could give examples of the alternatives that you | think don't work then it might be helpful to see how your | service differs from those. | robalni wrote: | > I'm very confused about how the distributed payment | system would work. How much would a subscription cost for | a user and how much would a developer see of that? | | Developers could sell subscriptions for any price they | want. They have a limited number of subscriptions they | can sell so there is a supply/demand that influences the | price. Users buy directly from the developers so they | would get 100% of the money (minus possible transaction | fees depending on payment method). | | > If you could give examples of the alternatives that you | think don't work then it might be helpful to see how your | service differs from those. | | The alternatives are mainly the ones listed on the page | above: buying things from developers in the usual way and | donating. There are also other systems that work in a | more centralized way where you pay the system that then | distributes the money to the creators and this system | differs from all of those in that it doesn't handle any | money. | | If you want an example, there is liberapay.com that seems | to be donations with centralized payments. My system | tries to be better than that because: | | - Payments are less voluntary because you get access to | stuff when you pay. | | - Payments are decentralized so there can be more freedom | of choice in how you pay. | Kinrany wrote: | > Why not put yourself in the middle and offer a subscription | to "1Sub.dev" and give users the same benefits? | | That's simple, decentralized networks are better than | platforms and this thing has no need for centralization | deafpolygon wrote: | Pirating and 'illegal' copies of software is not what's impacting | your bottom line. ___________________________________________________________________ (page generated 2023-07-26 23:01 UTC)