[HN Gopher] Neobanking: The Golden Opportunity
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       Neobanking: The Golden Opportunity
        
       Author : jonhershman
       Score  : 24 points
       Date   : 2023-09-06 15:38 UTC (4 hours ago)
        
 (HTM) web link (easilyamused.beehiiv.com)
 (TXT) w3m dump (easilyamused.beehiiv.com)
        
       | Daril wrote:
       | Well ... perhaps we need an old bank system, with old values and
       | principles. I have read recently a book about Amadeo Peter
       | Giannini, the founder of Bank of Italy that later became Bank of
       | America. A very inspiring lecture for me.
       | 
       | In my opinion we don't need more technology or new financial
       | structures and ideas, but instead some old values and ethics ...
       | https://en.wikipedia.org/wiki/Amadeo_Giannini
       | 
       | See also this brief introduction about the foundation he created
       | : https://www.youtube.com/watch?v=XCYuARrz38c
        
         | tempotemporary wrote:
         | I think instilling values and ethics on society is way harder
         | than making a new technology. This is why I'm rooting for
         | "trustless" nature of cryptocurrencies.
        
       | nologic01 wrote:
       | I thought we have seen the end of the neobank era?
       | 
       | https://www.forbes.com/sites/ronshevlin/2022/06/20/the-end-o...
        
       | AdamH12113 wrote:
       | _> A neobank is a technology company that provides banking
       | services fully online._
       | 
       | Not exactly a confidence builder, but go on.
       | 
       |  _> Rather than having its own bank charter, a neobank relies on
       | a partner bank or "sponsor bank" to provide the regulatory
       | umbrella for the company to accept customer deposits and provide
       | other similar services as a bank._
       | 
       | So... it's a middleman providing a fancy website for a real bank,
       | but under a different name with minimal regulatory obligations?
       | Now I'm getting nervous. Does it at least work like a normal
       | bank, where they directly benefit from being a secure place to
       | store money?
       | 
       |  _> Although the neobank brings in the deposits, through
       | marketing and other channels, the sponsor bank is the main
       | beneficiary of the interest income._
       | 
       | Oh dear. Who's going to pay for those tech company profit
       | margins, then?
       | 
       |  _> Typically, Neobanks have to rely more on the non interest
       | income: account fees, transaction fees, credit cards, debit
       | cards, and interchange fees._
       | 
       | Fees and predatory loans -- every bank account holder's favorite
       | things! What do I get out of this?
       | 
       |  _> To attract customers to their services, the neobank must
       | offer the above services in a way that is above and beyond better
       | than what is currently available. That's where technology comes
       | into play._
       | 
       | So... a _really_ fancy website?
       | 
       |  _> Traditional banks do not have a strong track record of
       | innovation, technology adoption, and digital transformation.
       | Between regulatory concerns, legacy systems, and the costs  /
       | risks of switching vendors, large technology spend scares most
       | bankers away._
       | 
       | Yeah, there are good reasons for that. People become very unhappy
       | when they can't get their money.
       | 
       |  _> Neobanks do not have to worry about that._
       | 
       | They probably should!
       | 
       |  _> They can build something from the ground up, in a slightly
       | different regulatory environment_
       | 
       | If there's one thing Silicon Valley is good at, it's rebuilding
       | complex, decades-old systems from the ground up in a regulation-
       | free environment without having to relearn lots of historical
       | lessons the hard way.
       | 
       |  _> and use technology to serve a smaller population needs._
       | 
       | Is this "smaller population" credulous people who want to be
       | nickel-and-dimed to death so they can receive targeted
       | advertising while trying to send an ACH transfer?
        
         | linsomniac wrote:
         | >Is this "smaller population" credulous people who want to be
         | nickel-and-dimed to death
         | 
         | Oddly enough, most Neobanks have significantly lower fees than
         | the traditional banks. The first Neobank I tried, close to a
         | decade ago now, Simple, would do this really weird thing where
         | if a debit came in and you didn't have money for it, it would
         | reject it at no cost rather than charging you a fee. Later, PNC
         | bought Simple, and their fee structure was $35 fee per
         | overdraft, capped at 4 fees per day. $140/day they could charge
         | you for not having money.
         | 
         | Assuming your questions are in good faith: The bulk of Neobank
         | customers seem to be people who want better tools to manage
         | their money. Most banks provide poor tools, whether that's
         | online/web, mobile, or money management, most banks are just
         | crap at it.
         | 
         | Largely, I started using Simple because I wanted better tools
         | for managing my money. I would set up bills and budgets and
         | then I could look at the app and it would tell me a "safe to
         | spend" amount, once all the bills were taken care of.
         | 
         | Then I moved onto One Finance, which got bought by Walmart and
         | they neutered a lot of their features, but similar idea.
         | 
         | I'm now on Qube, which has a monthly fee, which I'm hoping
         | helps them stay independent, but it sounds like they're
         | struggling for income anyway.
         | 
         | Qube has features like: Virtual cards for every bill, a debit
         | card that can't be charged unless you approve the spend
         | (optionally), family accounts (my kids have their own debit
         | cards now, I can pay them for chores with a transfer),
         | "envelope savings". It's actually quite compelling compared to
         | my other brick and mortar accounts.
        
           | AdamH12113 wrote:
           | Those do sound like decent features, although I'm not sure
           | I'd pay a monthly fee for them personally. (I did envelope
           | savings via YNAB for a while; I suppose having it integrated
           | directly into my bank account might make things smoother?) I
           | certainly agree that banks are pretty bad about improving
           | their features and general UX.
           | 
           | My comment was largely responding to the total lack of self-
           | awareness in the article, which treats concepts like "tech
           | company rebuilds complex legacy system" and "unregulated
           | banking innovation" as being obviously good things in and of
           | themselves. (The article seems to be part of a web3 blog, so
           | no surprises there.) Taking the idea more seriously, I would
           | expect neobanks to fail in a few different ways:
           | 
           | 1. Being bought out or cut off by actual banks who decide
           | they can offer new services directly without giving middlemen
           | a cut of the money.
           | 
           | 2. Enshittification. Lure in customers with low fees, then
           | gradually add to the fees and start harvesting personal
           | information for advertising.
           | 
           | 3. Fraud. Seems to be a default option for many ambitious go-
           | getters handling other people's money in a lightly-regulated
           | environment.
           | 
           | I'm feeling rather cynical about both tech and finance these
           | days, but I wouldn't mind being wrong for a change.
        
         | [deleted]
        
         | paulddraper wrote:
         | > So... a really fancy website?
         | 
         | Basically.
         | 
         | Which isn't a high bar, if you've ever use a banking portal.
        
       | tlarkworthy wrote:
       | Neobanks can specialize and handle money in a specific niche they
       | happen to understand at a deeper level than a generic bank can.
       | This is the point, the specialization and being about to do risk
       | calculations on baroque asset classes.
       | 
       | (I work for a ycombinator startup for customers including but not
       | limited to neobanks https://www.taktile.com/)
        
       | jjevanoorschot wrote:
       | The assumption that neobanks always use a sponsor bank is false.
       | Most European neobanks have a full banking license.
        
       | chowells wrote:
       | Ok, but my credit unions all offer all those "other services"
       | that I use without fees. Where is there room to compete with them
       | on cost?
        
         | Scoundreller wrote:
         | Sometimes $0 is too high of a price and they could be paying
         | you.
         | 
         | (Your CU probably pays you indirectly. Mine gives me a $5 share
         | yearly just for existing and I don't generate any direct fees).
         | 
         | Kinda like how stock brokers should be paying you to have your
         | stocks on deposit with them because they make money loaning
         | them out to others.
         | 
         | Which is partly how "neo"-brokers could zero out trading
         | commissions. Lending out meme stocks to short sellers is
         | especially profitable.
        
       | jonhershman wrote:
       | There's a golden opportunity for tech led banking. 1) less
       | barriers to entry, 2) more cost effective, 3) only need small
       | customer bases. While neobanks and traditional banks offer most
       | of the same products, their business models are different. I
       | write about it more here:
       | https://easilyamused.beehiiv.com/p/neobanks-vs-traditional-b...
        
         | quirkot wrote:
         | > Since the Neobank doesn't have its own FDIC insurance and
         | bank charter, the neobank customer's deposits actually sit on
         | the sponsor bank's balance sheet
         | 
         | Are you saying that "neobanks" do not record the deposits as a
         | liability? Or that they do not record the cash as assets? I
         | don't understand what you are trying to say.
         | 
         | Are there any public "neobanks" you can point to so that we can
         | see the financials as you describe them?
        
           | tomrod wrote:
           | I think they are describing what is termed "brokered
           | deposits" -- like your Starbucks gift card account isn't
           | managed by Starbucks, but rather a (usually large) bank on
           | the backend which treats brokered deposits differently than
           | unbrokered (standard) deposits.
        
             | quirkot wrote:
             | Hmmm, possibly. However you are describing an operational
             | reality and the author was using financial reporting terms.
             | And specifically if something like "people gave a bunch of
             | money to what they thought was us" isn't on the balance
             | sheet, it's a big red fraud flag
        
           | cweagans wrote:
           | Getting a bank charter and FDIC insurance is a _huge_
           | undertaking, so neobanks are usually not actually banks. They
           | are technology companies that have _partnered_ with banks or
           | are customers of banking-as-a-service providers (Hydrogen,
           | Stripe Treasury, and similar).
           | 
           | The banking partners have their own bank charter and FDIC
           | insurance, but the technology company itself does not. If you
           | go to most neobank websites, you can scroll to the bottom and
           | see a disclosure along the lines of "Banking services
           | provided by The Bancorp Bank, N.A. or Stride Bank, N.A.,
           | Members FDIC".
        
             | quirkot wrote:
             | That doesn't have anything to do with financial statements.
             | If you're Joe's Lawn Service and someone hands you money,
             | it goes on your balance sheet. That's how accounting works,
             | every penny gets (you know) accounted for. Otherwise how do
             | these "neobanks" know who they owe?
        
       | fakedang wrote:
       | Depends highly on jurisdiction. In Asia, almost every big bank
       | has realized that neobanks just have a fancy UI built on their
       | (big bank's) backend, so now they've begun developing everything
       | inhouse with better terms and efficacy than neobanks. In fact,
       | that's part of the reason many neobanks are getting shafted this
       | downturn season: https://the-ken.com/the-nutgraf/two-regulators-
       | usher-in-fint...
        
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       (page generated 2023-09-06 20:00 UTC)