[HN Gopher] SanDisk Extreme Pro failures result from design flaw...
       ___________________________________________________________________
        
       SanDisk Extreme Pro failures result from design flaw, says
       researcher
        
       Author : dangle1
       Score  : 134 points
       Date   : 2023-11-12 16:27 UTC (6 hours ago)
        
 (HTM) web link (www.tomshardware.com)
 (TXT) w3m dump (www.tomshardware.com)
        
       | jiripospisil wrote:
       | Sounds like Western Digital's strategy is to play dead and wait
       | for it to blow over. And it will most likely work.
        
         | baz00 wrote:
         | They saw Apple get away with it and tried to do the same.
        
           | RCitronsBroker wrote:
           | no matter how bad the idea, there's always someone waiting to
           | turn Apple's bad idea into a poorly implemented, even worse
           | idea
        
           | bboygravity wrote:
           | I've had a Fujitsu (if I remember correctly) drive many many
           | years ago that had a hardware bug that would cause an IC on
           | it to spontaneously flash fire and die.
           | 
           | It was a known flaw. They got away with it too.
        
         | ipqk wrote:
         | There will probably be a class action lawsuit where everyone
         | that bought one gets a $20 coupon towards a new WD product, and
         | the lawyers make millions.
        
       | wkat4242 wrote:
       | Looks like this particular problem is easy to fix though.
        
         | Zetobal wrote:
         | By whom? Your granny who just lost all the pictures of their
         | grandchildren?
        
           | wkat4242 wrote:
           | No but by me or anyone else who can hold a soldering iron :)
           | 
           | It's much much easier than a BGA cracking issue, or something
           | internal in the flash which is basically unfixable. This is
           | just some components tombstoning. It shouldn't cost a lot to
           | get it fixed (of course Sandisk should take care of that)
        
             | croes wrote:
             | Guess who gets blamed if your soldered SSD fails.
        
               | lambdasquirrel wrote:
               | Yeah, this stuff is harder than it looks. If you need too
               | much time with the soldering iron, the temperature can
               | conduct through the wire and fry other components, those
               | sensitive ICs that are the flash chips in particular.
        
             | mike256 wrote:
             | Are you sure the BGA is soldered correctly? Regarding the
             | soldering, almost every 2nd component looks pretty bad.
        
             | kmbfjr wrote:
             | By anyone who can operate a stereo microscope and a surface
             | mount solder station.
             | 
             | A Fisher-Price "My First 40 Watt Weller Soldering Pencil"
             | won't cut it for this type of repair as you're not just
             | flicking diodes off a board to "unlock" something.
        
               | wkat4242 wrote:
               | It does for me.. I've soldered 0805 (and 1206 which was
               | most of them fortunately) components with a screwdriver-
               | tipped aldi iron as I didn't have anything else
               | available. It was not a great experience but being very
               | careful with the corner of it it worked.
               | 
               | But this is a super capacitor so it'll be a lot biger
               | than that.
               | 
               | But a hot air rework station or a really fine
               | temperature-controlled tip is way better of course, which
               | is what I usually use.
        
             | dboreham wrote:
             | The article unfortunately was written by someone with no
             | clue so we don't know why tombstoned components (shown in
             | the picture) were not caught in inspection/test. They imply
             | the failures happened in the field, but that's not where
             | tombstoning happens. Presumably what happened was that the
             | supercap (looking like [1]) tombstoned in reflow. Then
             | circuit test failed to test that it was installed so the
             | unit was shipped. Subsequently in the field the unit
             | suffered a sudden power loss with pending writes. Normally
             | the supercap provides power for long enough to flush
             | pending writes to NAND. But since it was open circuit, the
             | power fail flush never finished, resulting in corrupted
             | storage. Fixing the open circuit solder joint as you
             | suggest does not remedy the problem for the user because
             | their data is still gone.
             | 
             | [1] https://www.digikey.com/en/products/detail/seiko-
             | instruments...
        
               | wkat4242 wrote:
               | > but that's not where tombstoning happens
               | 
               | yeah I know, unless the board gets so hot it unsolders
               | itself, which is very very doubtful (and definitely a
               | fault of its own).
               | 
               | I thought it was more of a stability problem though.
               | Nothing a good backup should cover, and the device should
               | be fine after soldering the component.
        
               | nurple wrote:
               | One capacitor on a tank array would definitely reduce its
               | total capacitance, but they are nearly always in parallel
               | and would not cause a failure of the whole tank, and the
               | device would be inoperative if the output of the array
               | was shorted.
               | 
               | I'm skeptical that losing one capacitor in the array
               | would cause the failure mode you're describing.
               | Especially if the age of the devices is considered, the
               | array would have been designed with margin to withstand
               | capacitance loss as the device ages.
        
               | wkat4242 wrote:
               | Perhaps tombstoning causes it to short the whole array? I
               | could see that happening if it's positioned just wrong.
        
               | lightedman wrote:
               | "I'm skeptical that losing one capacitor in the array
               | would cause the failure mode you're describing."
               | 
               | Depends on what the capacitor is being used for in the
               | circuit. In many cases, having a cap fail open results in
               | a higher current draw which kills the unit if left in
               | operation for too long. This is the case on some of the
               | off-road lighting I manufacture. If one cap is present
               | and fails open at ground, the circuit overloads. If the
               | cap is connected to ground but not the rest of the
               | circuit, the circuit doesn't operate.
               | 
               | Regardless, one component being off can cause a whole
               | chain of maladies.
        
             | yjftsjthsd-h wrote:
             | If a fix requires soldering, then to >95% of people it
             | doesn't exist. I would be surprised if even most computer
             | repair ships were up to it.
        
       | lukevp wrote:
       | We have one of these as part of a critical video workflow.
       | Anything we can do to mitigate it? Or do we just hope it's not
       | impacted / replace it soon?
        
         | ohyes wrote:
         | Replace it with a different SSD sounds like the only option.
        
         | gjsman-1000 wrote:
         | RAID and a backup strategy? There should not be a single point
         | of failure. Just getting 2 new SSDs with a RAID 1 would be a
         | massive improvement.
         | 
         | And, of course, a separate backup for them because RAID is not
         | a backup.
        
         | FirmwareBurner wrote:
         | If it's a critical workflow on which your business rests, then
         | you immediately replace it with a better model/brand as that's
         | a business tax write-off. Plus you have the usual on-site and
         | off-sie back-ups which you should already have for your
         | business.
         | 
         | You do have a back-up set up that you also test, right? Right?
         | </Anakin-Padme meme>
        
           | VHRanger wrote:
           | If it's a video workflow it's likely more of a working drive,
           | backups don't always keep up with the changes on the drive
           | fast enough.
           | 
           | Unless it's part of a RAID array or something, but by that
           | point you'd shell the money out for a better drive
        
         | rwmj wrote:
         | The fact you have one SSD in a critical workflow is an
         | immediate red flag. You should have some kind of redundant
         | solution with backups even if you didn't suspect particular
         | SSDs are prone to failure.
        
           | lazide wrote:
           | 99% of small businesses just flat out 'nope' out when it
           | comes to proper backups or redundancies though.
        
         | jpk2f2 wrote:
         | Replace it immediately, not soon.
        
         | ikekkdcjkfke wrote:
         | I think one can enclose m2 ssd's in usb adapters, then you just
         | use well proven tech like samsung 970 pro, been chugging along
         | on our build server for years now
        
           | mgerdts wrote:
           | Many of these adapters have their own quality problems which
           | vary with the version of the controller. That version number
           | is rarely available prior to purchase.
        
             | asmor wrote:
             | If you have a critical application, you can afford a vendor
             | that uses TB4 with a good reputation.
             | 
             | Here are some options:
             | 
             | https://www.owc.com/solutions/thunderbay-flex-8
             | 
             | https://www.startech.com/en-us/hdd/m2e4btb3
        
         | mpol wrote:
         | If it's critical, you should not use a cheap SSD. It is better
         | to use a SSD for professional use, for servers.
         | 
         | I have seen and heard too many consumer market a-brand SSDs
         | break.
        
           | asmor wrote:
           | The Extreme Pro lineup isn't even considered a "cheap SSD",
           | it's their highest end offering before you dip into their
           | G-DRIVE line of rugged SSDs.
        
         | shocks wrote:
         | It would probably help to describe your workflow so we can
         | offer specific suggestions.
        
       | spandextwins wrote:
       | 3 copies. Always. Spread them out on different companies and
       | technologies.
        
         | iancmceachern wrote:
         | And physical locations
        
       | RDaneel0livaw wrote:
       | I'm astonished that after WD bought the SanDisk brand they kept
       | it alive. You couldn't pay ME to use anything under that name,
       | it's so negative. Maybe now with this critical failure they'll
       | just slowly start branding things with any of the other myriad of
       | brand names they've bought "hgst" for instance and slowly kill
       | the brand.
        
         | tentacleuno wrote:
         | What's wrong with SanDisk? Out of the loop here -- I had a
         | SanDisk SSD around 5 years ago and it was absolutely great;
         | it's still going today (it's seen quite a bit of use, too.)
        
           | amatecha wrote:
           | Yeah, kinda no clue what the controversy is cuz I've never
           | had any SanDisk drive fail. Only WD :)
        
             | tentacleuno wrote:
             | I've very rarely had an SSD fail in general, to be honest
             | -- though I do generally stick to reliable brands[0], not
             | "Xykdidlwo" or "Dyewkdlo" off Amazon.
             | 
             | Right now I've got 3 SSDs in my server (2 mirrored so 1TB
             | for apps, and a 500GB boot drive), and I'm interested to
             | see which one goes first.
             | 
             | [0]: Crucial, Samsung, Kingston, SanDisk (until I hear any
             | information which discourages me) etc.
        
           | stephen_g wrote:
           | Yes, at least in terms of their memory cards for cameras etc.
           | I've really only heard them as being quite well regarded, as
           | far as I can remember...
        
           | justinclift wrote:
           | SanDisk used to have a good reputation, but after being
           | acquired by WD they've turned to shit:
           | 
           | * https://arstechnica.com/gadgets/2023/05/sandisk-extreme-
           | ssds...
           | 
           | * https://arstechnica.com/gadgets/2023/08/sandisk-extreme-
           | ssds...
           | 
           | * https://arstechnica.com/gadgets/2023/08/lawsuit-takes-
           | wester...
           | 
           | * https://arstechnica.com/gadgets/2023/08/sandisk-extreme-
           | ssds...
        
         | whitepoplar wrote:
         | What brand would you trust the most, for SSDs and for SD cards?
        
           | dharmab wrote:
           | There's only four flash manufacturers: Samsung, Micron, SK
           | Hynix and SanDisk/Kioxia. All of them have had problems over
           | the years. All of them will change the internals of products
           | without changing SKUs or anything visible to the consumer.
           | 
           | You best bet is:
           | 
           | - Buy a variety of manufacturers and SKUs
           | 
           | - Create backups regularly and test your restores
        
             | lazide wrote:
             | Also, always run perf tests (especially using large writes
             | - preferably up to the capacity of the drive!) for any
             | drive that it is important 'you got what you paid for'.
             | 
             | The number of counterfeit, badly designed to the point of
             | defective, or DOA SD Cards and SSD drives I've seen over
             | the last few years is crazy.
             | 
             | I literally won't even buy USB sticks anymore. The last
             | time I tried, all 5 different makes/models I tried were so
             | dysfunctional they were useless. Literally unfit for
             | purpose. Major brands too!
        
               | yjftsjthsd-h wrote:
               | Did you buy in person, or in an online marketplace (ex.
               | Amazon)? I only buy thumb drives at physical stores to
               | try and avoid outright counterfeits.
        
         | somat wrote:
         | I don't have any experience with their ssd's but I have a few
         | sandisk usb drives that have lasted far longer than any other
         | brand in that hellish environment of being an os system drive.
         | It is not really that bad but with the frequency that usb flash
         | dies when used as a boot drive you would thing I am abusing
         | them. The no-names I understand, junk from who knows where. but
         | the worst offender was kingston, they are probably fine on
         | windows as a rarely used backup unit. but as an openbsd system
         | drive, hot garbage, I went through 6 in six months, I would
         | expect better from a named brand. as a comparison I am still on
         | the original sandisk units, 5 years and counting.
        
         | lazide wrote:
         | Of the brands I've run across for SD cards, Sandisk has been
         | top 3ish for quality. I've never had major issues at least for
         | SD Cards?
         | 
         | Samsung has been catching up though.
        
       | dboreham wrote:
       | "resistors too big" ... <accompanied by picture of a capacitor>
        
         | layer8 wrote:
         | Tom's Hardware's fault. The original source only says
         | "components".
        
       | bastard_op wrote:
       | I stopped buying WD anything early 2010's, but then they acquired
       | everyone else like Seagate, meaning even decent Hitachi disks
       | would be now tainted to become typical WD garbage. I still won't
       | buy anything WD, but alternatives are hardly attractive with the
       | market limited to like 3-4 players.
       | 
       | Good old monopolies in effect, your options are bad or worse.
        
         | vanderZwan wrote:
         | I hadn't heard about the Seagate acquisition, that sucks. So
         | what are my options now if I want a reliable external hard
         | drive for example?
        
           | justinclift wrote:
           | Just to be clear, WD has not acquired Seagate. They're still
           | two different, competing, companies.
           | 
           | The above post probably typo-d "Seagate" while meaning
           | "SanDisk".
        
             | autoexec wrote:
             | I wondered if he was confusing the drama that happened with
             | Seagate buying up Maxtor. A lot of people were upset when
             | that happened because they trusted Seagate a lot more than
             | Maxtor or Western Digital and suddenly the same shitty
             | Maxtor drives many went out of their way to avoid were
             | being sold under the Seagate name leaving people stuck with
             | either buying WD or buying Seagate and probably getting
             | Maxtor anyway. Seagate's quality and reputation took a huge
             | hit.
        
               | coldtea wrote:
               | Or with this April Fools:
               | 
               | https://www.storagenewsletter.com/2014/04/01/seagate-
               | acquire....
        
             | qwytw wrote:
             | > WD has not acquired Seagate
             | 
             | Hasn't it?
             | 
             | https://www.westerndigital.com/brand/sandisk
        
               | beebeepka wrote:
               | Reading comprehension. SanDisk is not Seagate
        
           | rft wrote:
           | For external drives, I would seriously consider using SSDs.
           | Unless you use them exclusively as cold backups and handle
           | them carefully and seldom, I would be far too worried about
           | accidental drops. I have killed some external HDDs this way,
           | never killed an SSD, even though I am far rougher with them.
           | For extra reliability, buy two disks from different
           | manufacturers (e.g. Sandisk/WD and Samsung) at different
           | times and mirror the contents. Less chance of both disks
           | going bad at the same time.
           | 
           | Talking about 3.5" HDDs, sourced from external drives: WD is
           | still ok in my book. Both the Backblaze report [1] (newest,
           | quarterly version, check the drive hours, WDC has less than
           | HGST so far) and my own experience show they are ok. I used
           | to buy HGST based on Backblaze's reports, but now I am using
           | WD external drives in my NAS. My oldest and most used disk
           | (one of the parity drives) has more than 3 years power on
           | hours with nearly 900 start/stop cycles. It shows no signs of
           | failure so far.
           | 
           | I get these HDDs from external drives (called "shucking"),
           | 10TB WD My Book or WD Elements Desktop. It is a bit random
           | what you get, but between 7 HDDs (+1 currently in testing)
           | over about 3 years, I only had one non-Helium drive that runs
           | hotter than the other all Helium drives. No failures yet, no
           | bit errors as well, performance is at least good enough for
           | media storage, currently reading at about 180MB/s
           | sequentially.
           | 
           | I saw one problem: USB errors with WD's USB-SATA bridge and I
           | even had to remove the newest disk to run the test, it would
           | drop from the bus via USB. Might be because it is a
           | refurbished disk or something fishy with the USB 3.0 ports on
           | my server, so I won't blame WD for it.
           | 
           | [1] https://www.backblaze.com/blog/backblaze-drive-stats-
           | for-q2-...
        
           | asddubs wrote:
           | What's wrong with the WD ones? I have a bunch of them and
           | never had any problems
        
         | icehawk wrote:
         | I take it you mean "like Seagate [acquired everyone else]"
         | because Seagate, Western Digital, and Micron are all
         | competitors.
        
           | asmor wrote:
           | And don't forget Hynix. They somewhat recently got into the
           | B2C business, and while they command a premium, the SSDs both
           | OEM and Retail I use from them have been very solid.
           | 
           | There's also Samsung.
        
           | KennyBlanken wrote:
           | Seagate owns WD, and WD owns Sandisk...
        
             | icehawk wrote:
             | Seagate and Western Digital are both publicly traded
             | companies:
             | 
             | https://www.nasdaq.com/market-activity/stocks/wdc
             | 
             | https://www.nasdaq.com/market-activity/stocks/stx
        
         | AussieWog93 wrote:
         | It's funny you say that. I always thought WD were the more
         | reliable brand, and Seagate were trash.
         | 
         | I wonder if it's just a case of each of us having one HDD of a
         | particular brand fail on us violently, and then finding others
         | who were in the same boat.
        
           | tharkun__ wrote:
           | Pronounce this in German: "Sea gate oder sea gate nicht"
           | ("Sie geht oder Sie geht nicht"). Meaning "she works or she
           | does not work" is a German word play on early failure rates
           | for Seagate drives.
           | 
           | Coined when there was a time where if you didn't have Seagate
           | drives in a RAID you were more likely to loose your data than
           | not ;)
           | 
           | And yeah I started buying WD at that point. Backblaze stats
           | weren't a thing back then tho.
        
           | themagician wrote:
           | > I wonder if it's just a case of each of us having one HDD
           | of a particular brand fail on us violently, and then finding
           | others who were in the same boat.
           | 
           | That is absolutely the case and anyone with enough experience
           | could confirm it. Both WD and Seagate have made some real
           | trash drives, and both made at least one or two models that
           | were trash at scale. If you timed it just right you could
           | jump from one to another and experience massive failures with
           | both! You also probably have a drive from each that's been
           | running for 20 years _somehow_.
        
         | bayindirh wrote:
         | If Backblaze yearly disk stats and my personal experience in
         | our datacenter is anything of importance, WD is generally the
         | more reliable disk brand for the last decade or so.
         | 
         | I remember an era where Seagate Constellation (enterprise
         | disks) were so bad, I was replacing them a dozen per week.
         | 
         | Also, from my experience SanDisk didn't get tainted by WD
         | acquisition. Their Extreme Pro SDs still as reliable as before,
         | and their portable SSDs hit the speeds and reliability they
         | advertise.
         | 
         | Every manufacturer makes a design error almost once a decade.
         | Seagate did it, Maxtor did it, WD did it before (their drives
         | were _very_ finicky), however all big producers are in good
         | shape now, from my experience. I can equally trust a Seagate
         | IronWolf Pro or its WD equivalent, or a Samsung SSD and its
         | SanDisk equivalent.
         | 
         | Problems happen, PCBs got revised, things got recalled.
         | Everything is new, but nothing has changed.
        
           | justinclift wrote:
           | > Their Extreme Pro SDs still as reliable as before
           | 
           | Try this: https://news.ycombinator.com/item?id=38244389
        
             | bayindirh wrote:
             | These are SSDs. I'm talking about SD cards, which I just
             | downloaded my photos from my camera while writing this
             | comment.
        
       | bastard_op wrote:
       | The funny thing is since these have been getting news even months
       | ago, there was almost immediate fire sales on all the main deal
       | sites to sell them off. Everyone that bought them now have a
       | waiting time bomb of a disk to use. Thanks Western Digital for
       | your contribution to society.
        
         | hobobaggins wrote:
         | Costco was selling them (still!):
         | https://www.costco.com/CatalogSearch?dept=All&keyword=ssd
         | 
         | Is Costco completely unaware of these massive issues?
        
           | bastard_op wrote:
           | Blissful ignorance imho.
        
           | bastard_op wrote:
           | Costco is actually a decent org, and if anyone knew they were
           | selling this time-bomb garbage, they would stop it, as they
           | will warranty stuff for YEARS, just to be a somewhat decent
           | company in a time of pirates.
        
             | ben1040 wrote:
             | I own one of these disks and quit using it when the news
             | came out, expecting I should hang onto it to get money back
             | for a recall. Didn't even occur to me I could just have
             | brought it back to Costco all this time because of their
             | extremely generous return policy.
        
           | HankB99 wrote:
           | Maybe Costco caught up with this. I can't find it on their
           | web site (at least in the US.)
           | 
           | All I see is the "Extreme Go" which I presume is a different
           | product.
        
       | bogantech wrote:
       | > On the one hand, the resistors used in these SSDs are too big
       | for the circuit board, causing weak connections
       | 
       | I am an electronics / PCB hobbyist and I can't for the life of me
       | figure out how they came to such a weird conclusion. What does
       | this even mean?
       | 
       | Larger components will have more surface area at the joint and
       | should be stronger than a smaller component
       | 
       | > On the other hand, the soldering material used to attach these
       | resistors is prone to forming bubbles and breaking easily,
       | according to Hafele.
       | 
       | Never heard of solder doing this - it seems more likely to me
       | that the solder wasn't reflowed properly in manufacturing.
       | 
       | What's more is that the component pictured is a capacitor.
       | 
       | The only conclusion I can draw here is that the guy has no clue
       | what he's talking about
        
         | bravo22 wrote:
         | The most charitable way I can read their statement is that the
         | resistors are too large for the pad, and along with poor solder
         | material it forms a weak joint which breaks over time.
         | 
         | I have a hard time accepting that because there is not a lot of
         | heat on that line nor is there a lot of physical stress, like
         | constant vibration on SSDs.
        
         | jchw wrote:
         | Does seem a bit strange, but the original article[1] in German,
         | translated using Google Translate, reads as follows:
         | 
         | > "It's definitely a hardware problem. It is a design and
         | construction weakness . The entire soldering process of the SSD
         | is a problem," says Hafele. A hard drive has components that
         | need to be soldered to the circuit board. "The soldering
         | material used, i.e. the solder, creates bubbles and therefore
         | breaks more easily."
         | 
         | > "In addition, the components used are far too large for the
         | layout intended on the board," says Hafele, explaining the
         | technical problems: "As a result, the components are a little
         | higher than the board and the contact with the intended pads is
         | weaker. All it takes is a little something for solder joints to
         | suddenly break."
         | 
         | It sounds like what they're saying is that the solder pads are
         | too small for some of the components. Not sure about what
         | they're saying about the solder though.
         | 
         | [1]: https://futurezone.at/produkte/sandisk-ssd-ausfaelle-
         | western...
        
           | jeffbee wrote:
           | > It sounds like what they're saying is that the solder pads
           | are too small for some of the components
           | 
           | The converse is also possible. Instead of being a design flaw
           | with the pads too small for the component, it could be that a
           | larger component was substituted during manufacturing. Even
           | terrible freeware EDA packages have design rules that will
           | flag improper solder pad layouts, so it seems like what might
           | have happened is the physical part does not resemble its
           | model.
        
             | exmadscientist wrote:
             | > Even terrible freeware EDA packages have design rules
             | that will flag improper solder pad layouts
             | 
             | No, they don't. EDA software doesn't really know what size
             | the terminations are. It knows how big the pad itself is,
             | and is very good at keeping those out of trouble, but it
             | doesn't know what size the solderable area is. You might
             | tell it, or give it a 3D model, but make a mistake there
             | and you're right back here. As well, there are so many
             | different kinds of terminations (pop quiz: what kind are
             | these?) that even if it does know what size they are, it
             | doesn't necessarily know what size or shape the pad should
             | be.
             | 
             | Also the CM will totally edit this stuff and not tell you.
             | Which they're not supposed to do, and are probably better
             | at if you're a huge customer, but they still do it. EDA
             | sure doesn't know about _that_.
        
           | exmadscientist wrote:
           | > Not sure about what they're saying about the solder though.
           | 
           | There's more than one solder alloy in use. There's more than
           | one _class_ of solder alloy in use. Some are easier to use,
           | some are harder to use. Some are high-performance, low-
           | tolerance, some are low-performance, high-tolerance. Some are
           | expensive, some are cheap.
           | 
           | The most troublesome family is SnBi. These are relatively
           | new. They have a big "greenwashing" problem in that they
           | solder at lower temperatures, which is "environmentally
           | friendly" (and cheaper to run). Also the base metal is dirt
           | cheap. (Wonder why manufacturers are interested?) It's also
           | very, very brittle. It also happens to be a low-temperature
           | alloy... so it's much easier to get hot enough to desolder
           | during operation. Lots of trouble all around and in general a
           | very high field failure rate. Not recommended... oh wait but
           | it's cheap and greenwashable. Sigh.
        
         | nurple wrote:
         | If the correct amount of pad is not exposed at the edge of the
         | part, the solder will have nowhere to form a fillet which is
         | critical to its physical attachment. Solder is not glue, and
         | even with more pad contact beneath this is a physically weaker
         | connection which often results in tombstones like pictured in
         | TFA.
         | 
         | If you read the integration documents for these packages,
         | you'll see that they distinctly specify the requirements for
         | these margins. Probably the length is the more important axis
         | and may be what he was referring to when saying "large". I've
         | seen this be a problem particularly during the "chip shortage"
         | where jellybean parts like these capacitors have the weakest
         | specs in a design, meaning unilateral substitutions can happen
         | at many points in the design/mfg pipeline.
         | 
         | Indeed brittle solder is a real phenomenon which is often
         | easily visible in hand soldered joints that we call "cold"
         | joints. Formation of bubbles can happen for a number of
         | reasons, but IME it's the result of low quality solder or
         | flux/cleaning. The organic compounds gasify in the heat and
         | form an internal structure similar to bread.
         | 
         | ETA: an interesting paper exploring the cause and minimization
         | of voiding in the reflow process. Particularly, the decrease in
         | thermal conductivity in voided solder can critically contribute
         | to its failure in high-heat operational environments.
         | 
         | https://www.circuitinsight.com/pdf/controlling_voiding_mecha...
        
         | exmadscientist wrote:
         | > Larger components will have more surface area at the joint
         | and should be stronger than a smaller component
         | 
         | Larger components are also, well, larger, and have much bigger
         | forces on them. For ceramic capacitors you need to avoid
         | shearing and torquing as the body of the capacitor is very
         | brittle and a small crack means a dead part, possibly dead
         | short. Big ceramics are dangerous to use as they have a high
         | failure rate. I personally won't use anything larger than a
         | 1210. Some of my colleagues think I'm nuts and should stop at
         | 0805, but I think the flexible terminations available these
         | days make 1210 viable. At least in medium volumes, I don't ship
         | SSDs!
         | 
         | > I can't for the life of me figure out how they came to such a
         | weird conclusion
         | 
         | What I see when I look at this is they have a part with a
         | 5-sided termination (typical MLCC capacitor with metallized
         | cap) but they have a footprint that only gets fillets on 1 of
         | those 5 sides (typical would be 3). This is common for
         | resistors... but resistors (a) have only 3-sided terminations
         | anyway and (b) are made of robust alumina bodies, not fragile
         | ceramics. So someone either got dumb with the footprint library
         | or more likely overly aggressive to pack things in, not
         | appreciating what MLCCs really need to be happy. I don't think
         | it's part size changes, because the fillets along the length
         | dimension that are visible look about right in size.
        
         | onetimeuse92304 wrote:
         | I am electronics / PCB hobbyist and I can definitely see how
         | their explanation can be true. I can't say it is, but I can see
         | how it could be.
         | 
         | If you design a PCB for a given size of the resistor but then
         | decide to use larger resistors without redesigning the pads,
         | you may have reflow problems and weak joints. This is simply
         | due to the fact, that the components are positioned due to
         | surface tension during reflow process (they are pulled into
         | place as the solder melts). If the pads are for smaller
         | components, there will be too little solder for larger surface
         | and weight of the component and working at a wrong angle to
         | pull it into place causing potentially higher rate of failure.
         | 
         | > What's more is that the component pictured is a capacitor.
         | 
         | And that means what? From the picture I can tell that there is
         | very little solder between component and the pad. Potentially
         | too little to hold the component well in place.
         | 
         | > The only conclusion I can draw here is that the guy has no
         | clue what he's talking about
         | 
         | Maybe he does, maybe he doesn't. Have you considered a
         | possibility you are not an expert either?
        
         | londons_explore wrote:
         | It reads to me more like the journalist writing the article
         | summarized a technical report badly.
        
         | sheepshear wrote:
         | > What does this even mean?
         | 
         | It means you should click through to look at the pictures in
         | the original article.
        
         | bunnie wrote:
         | Hard to tell from appearance only but my initial impression is
         | that's an inductor, not a capacitor. The circuit looks like a
         | switching power regulator. The capacitors would be beige with
         | silver ends, this one looks like an over molded inductor,
         | similar to [1], and is used as the main power inductor in a
         | buck regulator.
         | 
         | If this is an inductor, my gut reaction is it has an
         | insufficient current rating for the application and it is
         | overheating. Inductors have a bunch of loss mechanisms that
         | contribute to heating. Depending on the type of metal used to
         | build the core, it can 'hard saturate' and effectively walk
         | itself off a cliff once the current draw gets too high. At some
         | point, it gets hot enough to desolder itself from the circuit
         | board. It's possible they did not see this in validation
         | because the power draw of SSDs depend heavily on the work load
         | and process variations in the chips; erase current can have a
         | fairly wide variation.
         | 
         | fwiw, voiding of solder joints is a problem. The solder is
         | applied as a paste - fine particles of metal solder suspended
         | in solder flux. During reflow the flux evaporates and leaves
         | the metal behind, but if the process isn't tuned right bubbles
         | of gas can be trapped in the joint. This can lead to
         | reliability problems. It can also increase the effective
         | thermal resistance to the circuit board, which for tiny
         | components like this can often be the primary path for heat
         | removal during normal operation.
         | 
         | [1] https://www.digikey.com/en/products/detail/pulse-
         | electronics...
        
       | newaccount74 wrote:
       | I told myself I'd never again buy a WD drive when I realised the
       | WD Red NAS drives I bought were completely unsuitable for NAS
       | because they secretely replaced the product line with SMR drives.
       | 
       | And now you are telling me that the Sandisk SSD I bought as a
       | replacement also has a fatal design flaw? And apparently Sandisk
       | is a WD subsidiary?
       | 
       | I'm feeling slightly less bad about spending a fortune on getting
       | a bigger built-in SSD in my Macbook. Please don't tell me they
       | are flawed as well.
        
         | layer8 wrote:
         | TFA is only about external drives.
        
           | newaccount74 wrote:
           | Yeah, I know, I replaced my NAS with external SSDs.
        
       | jeffbee wrote:
       | If that's really the issue, it's trivial to fix and you can pick
       | these up for nothing in the secondary markets.
        
         | yetanotherloser wrote:
         | For you and, indeed, for me too. But, sadly, not for many
         | people.
        
       | awiesenhofer wrote:
       | Original article (translated via Google):
       | 
       | https://futurezone-at.translate.goog/produkte/sandisk-ssd-au...
        
       | elzbardico wrote:
       | I always found it somewhat amusing that SanDisk is very similar
       | to to the french Sans Disque. Like the Chevrolet No Va situation
       | for spanish speakers.
        
         | whoopdedo wrote:
         | That's entirely the point as flash or SSD are alternatives to
         | spinning platters of rust. It's storage sans disk.
         | 
         | The company was originally SunDisk but switched to avoid being
         | confused with Sun Microsystems.
        
       | jbverschoor wrote:
       | They "assured" me that mine won't fail. They checked the serial
       | numbers, and they're not affected (3 disks).
       | 
       | Now I'm in the dark again
        
       | CTDOCodebases wrote:
       | I wonder if these drives were manufactured during the parts
       | shortage?
       | 
       | Kind of makes you wonder what other devices are ticking time
       | bombs.
        
       | ChuckMcM wrote:
       | One of the more interesting things to me is that while every
       | storage medium has failures (which is why RAID and backups are a
       | thing :-) there are more failure modes with flash storage that
       | present as abrupt storage failure.
        
       ___________________________________________________________________
       (page generated 2023-11-12 23:00 UTC)