[HN Gopher] Planning for Unplanned Work in Linear
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       Planning for Unplanned Work in Linear
        
       Author : cristinacordova
       Score  : 18 points
       Date   : 2023-11-16 19:58 UTC (3 hours ago)
        
 (HTM) web link (linear.app)
 (TXT) w3m dump (linear.app)
        
       | yjftsjthsd-h wrote:
       | > Unplanned work happens unexpectedly, but it's not unexpected.
       | You know that there will be bug reports, you just don't know
       | when, where, and in what shape they will come up. The only thing
       | that is certain is that they will appear.
       | 
       | I am tempted, half tongue-in-cheek, to suggest simply scheduling
       | it:                   09:00-09:30 get coffee and morning standup
       | 09:30-11:30 work on project A         11:30-12:30 lunch
       | 12:30-14:00 deal with the emergency of the day
       | 14:00-17:00 work on project B
       | 
       | And for all that that's exaggerated for humorous effect, I
       | actually _have_ played with scheduling blocks of time for
       | catching up on Slack messages, which is pretty similar really.
        
         | meheleventyone wrote:
         | I work with a team from PT->CET and am in UTC-0 so no joke the
         | first thirty minutes to an hour of my day is catching up with
         | the rest of what happened the previous day and what's going on
         | at the start of the next day. I don't need to schedule it
         | because thankfully my morning is usually quiet but it's common
         | enough I mention it in my work log.
         | 
         | I don't think this is unplanned work so much as unrecognised
         | work. Few Gantt charts etc. keep track of that overhead like
         | the overhead from 'surprise' tasks.
        
           | candiddevmike wrote:
           | I love multi timezone teams because it forces everyone to
           | work asynchronous. I find those environments to be really
           | relaxing and flexible.
        
             | meheleventyone wrote:
             | To an extent, for me at least I get a great block in the
             | morning to early afternoon then a lot of meetings that are
             | mostly 1:1s with direct reports and strategy/planning
             | clustered around PT morning and my evening. I like that
             | though but it's a struggle to not be brain dead especially
             | with people freshly awake and full of coffee.
        
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       (page generated 2023-11-16 23:00 UTC)