(C) Alec Muffett's DropSafe blog.
Author Name: Alec Muffett
This story was originally published on allecmuffett.com. [1]
License: CC-BY-SA 3.0.[2]
 

Don’t buy Rhino Pro Milk Pitchers from Rhinoware / Rhinowares / Rhino Coffee Gear — this bad experience does not bode well for their products

2022-07-06 20:44:45+00:00

May 2020 and I decided mid-lockdown to cheer myself up with a new milk pitcher, from UK distributor CoffeeHit, for £12 (i.e. £10 + VAT)

It was a nice pitcher, felt like quality material, a bit heavy, nice and shiny, and I used it sporadically over the next 2 years… until a few weeks ago when I knocked it, and it dropped about 1 meter onto a vinyl floor, and *spang* – the handle flew off.

So it turns out that the welds are tiny and brittle, in comparison to everything else which seems solid and good quality. See the pictures below, including the small marks of sediment outlining where the pitcher handle used to mate against the jug.

I would suggest that surviving the occasional drop should be a requirement for a “Pro” pitcher, let alone surviving its first drop onto a vinyl-covered floor, not even concrete or something like that.

CoffeeHit offered me a discount to buy another — since it was past the 1 year warranty that was basically kind, but also pointless, because why would I want to buy another pretty-but-prone-to-disaster milk pitcher?

Save your money and go elsewhere with your purchases for coffee jugs, this was a shoddy and frustrating experience for something which reasonably should have been bombproof. By comparison the Rhino tamper I also purchased has been a delight, but now I’m wondering if it, too, will go wrong.
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[1] URL: https://alecmuffett.com/article/16198
[2] URL: https://creativecommons.org/licenses/by-sa/3.0/

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