d45
From: steed@hpcc01.corp.hp.com (Gary Steed)
Date: Thu, 13 May 1993 20:44:37 GMT
Subject: BASS Answers Your Questions
Message-ID: <670076@hpcc01.corp.hp.com>
Organization: Corporate Computing & Services

I saw this notice yesterday when I was at a local BASS outlet. I'm posting   
it without permission from BASS. I just thought that some may find it 
interesting given some of the discussions that I've seen here. Notice that
they don't address their service charge which I feel is legal scalping.

Happy reading!

Gary Steed                              Hewlett-Packard Co.
                                        PAITC Network Engineering
Unix:   steed@hpcc26.corp.hp.com        Palo Alto, CA.

------------------------- cut here ------------------------------------------

                     BASS TICKETS ANSWERS YOUR QUESTIONS

1) If I'm third in line for tickets, why don't I get front row? 

   When tickets go on sale, a network of over 275 points of purchase
   (which includes Box Offices, as well as the BASSCHARGE sellers and 
   the Ticket Center sellers) are pulling tickets from the same allotment
   at the same time. If each seller sells their first customer 6 tickets,
   and then the 2nd person also gets 6 tickets, then by the time the 3rd
   person in line comes up to buy, the network will have sold between 
   3300 and 4944 tickets. Depending on the capacity of the event, the 
   entire event can be sold out in a matter if minutes. 

2) Why are better seats sometimes available well after the show goes
   on sale? 

   Releasing seats for sale is the action of the Promoter/Venue, not BASS
   Tickets. Stage and public address system configurations may cause 
   obstructed views. If the configurations change prior to showtime, 
   these seats are released for sale. 

3) What is BASS' role in putting on shows and selling tickets? 

   BASS does not put on shows or promote shows. BASS is not involved in 
   the ticket availability decisions and does not own the tickets. BASS' 
   role is in providing a computerized ticketing service, and is not  
   involved in Promoter or Venue decisions. 

4) Do they have different tickets available at the box office?

   Box Offices that have been computerized by BASS have identical access
   to tickets as Ticket Centers and BASSCHARGE.


5) Why do you wait to add a second until after all the tickets for the 
   first show are sold? 

   Decisions on adding shows are made solely by the promoter. As soon
   as the promoter notifies us, often within minutes, BASS is able to
   make tickets available for additional shows. 

6) Sometimes I hear about an event or tour that is supposed to go on 
   sale, but the Ticket Center tells me they don't know anything about
   it. Why don't they have info about events in advance?

   The Venue/Promoter and BASS prefer to wait until all terms are 
   finalized to protect the consumer from being misinformed. 

7) Why can't Ticket Centers provide information over the phone? 

   BASS provides free information by phone through our BASSCHARGE lines.
   This way, Ticket Center personnel can devote their attention to 
   providing walk-in service. 


If you have other questions, comments, or suggestions, please leave
a phone message with the BASS General Manager at (510) 671-4000  X200. 



.

0