I've noticed Windows after XP had a strange bug where sometimes you'd have disabled sound devices.* The bug went unchecked through a few Windows versions - might be in the current one as well. Go to wherever they're hiding the Sound Devices, right click and see if you can do a "Show all Disabled Devices" and see if something pops up that looks usable.* Solved a similar problem on my Toshiba Laptop running Win7, and it helped out a Desktop running Vista a while back... and a desktop running Win8... might have carried through to 10 as well.